Volunteers in charity retailing: Recruitment and training

Volunteer activity has received considerable research attention in recent years. There is, however, little academic research to date into volunteer issues in charity retailing. This article examines volunteers in charity shops and reports, in particular, on how volunteers are recruited and trained in the charity retailing. This article examines volunteers in charity shops and reports, in particular, on how volunteers are recruited and trained in the charity sector. The authors conclude that in an increasingly competitive market, charity retailers need to reexamine their recruitment and training policies in order to attract and retain a diverse core of volunteers.     

From personal troubles to public compassion: charity shop volunteering as a practice of care

This article analyses charity shop volunteering in the UK as an instance of individual commitment towards organizations devoted to combating suffering. Drawing on semi‐structured interviews focused on motives, the paper argues that some respondents found in volunteer work a way of regaining meaning, structure and belonging after experiences of social dislocation such as retirement and bereavement. The transition from social dislocation to ontological security via volunteering illustrates the way in which ‘the social’ – as expressed in fellowship, laughter, work, organizations and institutions – moderates charitable practice. From this perspective, volunteering appears as a relational, processual and affective practice of care; and as a sympathy catalyst – an institution that facilitates interpersonal sympathy exchanges and support for compassionate goals. The paper endorses a view of human subjectivity which takes seriously both human vulnerability and resilience – victimhood and agency – as well as the relevance of suffering and flourishing for social action. In so doing, the paper sheds light on the link between individual biographies and the institutionalized efforts to alleviate strangers' suffering that Natan Sznaider has termed ‘public compassion’.     

Probation training,cognition and crime: Uses and abuses of theory

In this article it is argued that a fundamental revolution in the theory base of the Probation Service is currently underway. This is exemplified in the proposed changes to Probation qualifying training according to which the Home Office intends to remove this from both higher education and social work. The author argues that this represents an abandonment of a holistic approach to the rehabilitation of offenders in favour of a model of reformatory intervention plundered wholly inappropriately from a complex body of cognitive theory. The article reviews the recent history in relation to the application of psychological theories to probation and social work practice and education, and warns of the dangers of misusing theory to satisfy a perceived demand for a simplistic, reductionist view of offending behaviour.     

Common sense: Why jobs and training alone won't end welfare for homeless families

With the advent of welfare reform, its proponents anticipate that millions of Americans chronically dependent on public assistance will be set free. In reality, far too many welfare recipients are trapped in a web of poverty from which they are incapable of escaping. Today, over a third of all welfare recipients are single, poorly-educated mothers with little or no work experience (Pavetti 1995, 3). Worse yet, extreme poverty has forced 600,000 of these families into homelessness. Common sense dictates that unless the states, in their new role as leaders in welfare innovation, immediately forge strategic policy, these women and their children–yet another generation–will sink deeper into poverty and dependence.     

From communal charity to national welfare: Jewish orphanages in Eastern Europe before and after World War I

This article examines Jewish institutions for the care of orphans in an attempt to understand several aspects of Jewish life in Eastern Europe: (1) attitudes towards orphans on the part of communal leaders, intellectuals, and political activists; (2) the transition of Jewish charitable and (in the modern period) philanthropic institutions from the pre‐modern communal charity of the early nineteenth century to modern “scientific philanthropy” at the fin de siècle to national welfare in the interwar period; (3) and, to a lesser extent, the experiences of orphans themselves, as far as is possible to ascertain from documents relating to the institutions that cared for them. Marginal figures such as orphans were of growing concern to the organised Jewish community in its increasingly complex encounter with modernity in the Russian Empire, and traditional patterns of charity, family life, and relations between socioeconomic classes were cast into doubt by new government policies and modern scientific attitudes arriving from Western and Central Europe. The religiously mandated charity of the pre‐modern kehillah gave way to a paternalistic philanthropy that aimed to mould a generation of “productive” working‐class Jews. However, the upheavals of World War I and the mass politicisation of East European Jewry brought about a transformation in attitudes towards orphans and other marginal groups, whose care was made a centrepiece of national, and nationally minded, Jewish communal life in the interwar Polish Republic.     

From charity to client-oriented social service production: A social profile of religious welfare associations in Western European comparison

The social profile of Western European religious welfare associations has never been studied in empirical detail. It is the aim of a Mannheim comparative project to systematically collect data on the qualitative and quantitative dimension of church social service provision in Europe. There are huge variations in the organizational structure of religious welfare associations in the European countries, which to a great extent can be accounted for by the historical configurations of the church-state relationships. Starting from these organizational differences it can be suggested that also the range of social activities of religious welfare associations will vary all over Europe. Consequently, special light will be shed on the target groups for which social services are provided as well as on the number, form, and capacity of institutions operating in these fields. These data may provide an interesting insight into the internal structure of the third sector in general and into the national potentials of the churches in the face of a Europeanization of social policy in particular.     

Probation in Transition: A Study of the Experiences of Newly Qualified Probation Officers

This contribution to the symposium draws on material which I obtained in the process of undertaking a study of the Probation Service. The Probation Service has been in a state of transition and change for a number of years and probation officers are continuing to encounter many of the difficulties faced by other contemporary professional workers in the public services. In my study I decided to interview a sample of newly qualified probation officers with a view to investigating their experience of this changing order of things, constructing a picture of the occupation from a newcomer perspective and sdetermining what constitutes their professional identity.     

Videoing Supervision: Messages for Probation Practice

This paper reports on a PhD study, investigating the supervision of women service users (WSUs), by probation officers (POs) based on video data of one-to-one supervision sessions. The research identifies competing agendas of probation in England and Wales – one side emphasises punishment, whilst the other encourages humanistic, relationship-based practices. POs, routinely juggling these opposing expectations, appreciate traditional probation values of giving the WSU a voice and embracing psychodynamic approaches, to provide structure and support in confronting the complexities of officer/service user interactions. However, the data show that driven by managerialist enforcement requirements, it is the punitive discourse which is more frequently translated into practice. Organisational pressures, feelings about the person opposite, the offence or the individual’s background can manifest as conscious or unconscious micro-messages or masking messages. Just as SUs put on masks to disguise negative emotions or feel powerful, so too do POs; POs recognise masks and deceptions in SUs and, similarly, SUs are aware of this dynamic with POs. The research identifies practitioner ambivalence to certain narratives, particularly sexual abuse or poor mental health and, it is argued, reflective supervision is needed to deconstruct difficult personal and professional issues.     

Hidden jobs: Good news for sociologists

Applied sociology, if defined broadly enough, is a ray of light for sociology graduates in an otherwise dismal career landscape. This is particularly true in the Washington, D. C. metropolitan area. Sociologists’ general or liberal arts skills are as valuable, if not more valuable, than research specialization. Finding a job in government requires a different strategy than a job with a government contractor. Unfortunately, in neither case is there a rational path or match-up between a person’s skills and finding the job which utilizes these skills. Local knowledge can help in making the match. Edward Sabin, Ph.D., University of Michigan 1970, taught sociology for five years in the Midwest. Since 1974, he worked for 8 years as a writer/researcher under a number of government contracts in the area of international health. Currently he is a writer/systems analyst for a NASA library automation project.     

Measure for measure: evaluating performance and the arts organisation

This paper discusses the cultural policy and impacts of the application of performance indicators to subsidised arts organisations in Britain. The context of this study is the increased accountability and measurement of the outputs of arts organisations by government funding agencies, and the related drive for improved productivity and efficiency. In an extension of performance measurement regimes in ‘public good’ provision, and the arguments concerning economic importance of the cultural industries, the performing arts occupy an uncomfortable place as a pre-industrial activity being subjected to notions of economic efficiency. This discussion concerns the focus for analysis of the measurements used – the three-Es of economy, efficiency and effectiveness - and the rationale underlying their imposition. The outputs and performance indicators of the major subsidised arts organisations are then presented, based on a ten year time series, revealing declining audiences and production, but increasing ticket prices and expenditure, which arguably undermines the performing arts ‘merit good’ status.     

How Social Movements Move: From First to Second Wave Developments in the UK Field of Psychiatric Contention1

In this paper I seek to unpack the notion of ‘movement’, addressing the question of what it means to say that social movements ‘move’. The concept of ‘movement’ is often used in social science to refer to change, I note, and this is clearly an appropriate usage in relationship to social movements, which often seek to bring about and/or manifest within themselves social changes. At the same time, however, movements move in the respect that the cultural forms and resources they generate are diffused (they move) across both time and space. The cultural components of a movement move in the way that, for example, a virus moves, between individuals in a ‘vulnerable’ population. The paper explores these ideas by way of an examination of the second wave of radical mental health activism in the UK.     

From the Third Sector to the Big Society: How Changing UK Government Policies Have Eroded Third Sector Trust

This article draws on concepts of trust to analyse recent policies affecting public/third sector relationships, examining competition, ‘command and control’ mechanisms and the community turn in shaping cultures of relationships. Drawing on examples from empirical studies in two English inner-city areas we explore ways in which power and controls exerted through dominant organisational cultures and arrangements undermine independent approaches, innovation and organisational learning across sectors. State bodies have taken trust in their actions as given while shifting responsibilities for service delivery and risks of failure to others. We argue that increasing market cultures and regulation have damaged cross-sector trust promoting divisive interests and risk-averse behaviours, restricting the local autonomy, innovation and community action presumed in the Big Society agenda. We conclude by highlighting issues that need to be addressed to ensure future collaboration with community-based providers; these include a focus on the processes and relational spaces which enable alternatives.     

From the Editor: From Scholarship to Practice

Sociological Forum -     

Construction union programs to regain jobs: Background and overview

All union initiatives discussed herein are based on union demands for monopoly. Unable to compete with the open-shop contractors on an economic basis, the construction unions seek to offset economic considerations with political initiatives. They have been remarkably successful in so doing; yet their membership continues to lag.⁴⁷ The question for the future is whether politically assisted monopoly will smother economics with the public as the big loser. The author is Professor Emeritus of Management and was formerly, Director, Industrial Research Unit, and Chairman, Labor Relations Council.     

Linking jobs in global supply chains to demand

The expansion of global supply chains (GSCs) has increasingly disconnected the location of jobs from the demand supporting them, both geographically and in terms of sector. Using data from the World Input–Output Database, the authors examine these linkages across 40 countries over the period 1995–2013, expanding on earlier analysis published by the ILO, and provide evidence of the number of GSC‐related jobs in terms of job location–export destination combinations. Their findings point to changing patterns in demand and supply of GSC‐related jobs, increasing the role of China as a demand generator, reinforcing production linkages between emerging economies and increasing the number of service jobs dependent on manufacturing GSCs.