Applying Post-structuralist Ideas to Empowerment: Implications for Social Work Education

In this article we reflect on the trouble we have encountered while teaching post-structuralist ideas to students who privilege empowerment as a theoretical position. We briefly define empowerment theory and outline its modernist anchoring. We introduce Foucault's analysis of power to critique and examine the discursive practices of how power operates when some students talk about empowerment theory. This examination of power as applied to empowerment theory then supports our argument that post-structuralist ideas can be of benefit in social work education and practice and not just a slippery theoretical positioning where anything goes. The aim of this paper is to open space to see the way post-structuralist theory unsettles taken-for-granted assumptions when social work students foreground empowerment theory. We are not arguing that empowerment theory nor power are good or bad but that they are dangerous when we fail to reflect on and critique how we apply them in practice.     

A Modern Conceptualization of Sexual Prejudice for Social Work Educators

The existence of bias against gay men and lesbians presents an issue for the profession of social work since social workers are committed to working with vulnerable populations without prejudice. Public opinion polls suggest a growing complexity in heterosexuals' attitudes toward lesbians and gay men and this article explores a modern multidimensional perspective to assist social work educators to improve the educational curriculum in this area. This more complex view of social workers' attitudes toward lesbians and gay men identifies overt, as well as subtle, forms of sexual prejudice.     

‘You Don't Have to Shout’—Vocal Behaviour in Social Work Communication

In the context of an increasing trend toward indirect service user/practitioner contact, this article argues that voice quality, vocal features, and the use of paralanguage can facilitate communication and/or negatively reinforce social difference and professional hierarchies of power in social work practice. These issues will be considered with reference to a finding from a qualitative research study undertaken in New Zealand with Intake Social Workers (ISW) at the National Contact Centre of Child Youth and Family (CYF). The National Contact Centre (NCC) is a social work call centre, and the official entry point to New Zealand's statutory child protection system. The research explored how ISWs constructed their practice in a call centre environment. The study identified the importance to many ISWs of achieving a calm, respectful telephone manner towards service users. A smaller number of participants showed more in-depth appreciation of the impact of vocal behaviour on practice, drawing attention to the effect of paralanguage on relationships with callers. Strategies for the teaching of this skill set to social work students will be considered.     

Reflective Practice,Reflexivity, and Critical Reflection in Social Work Education in Australia

Reflective practice, reflexivity, and critical reflection are now widely accepted as important in contemporary social work practice. Despite this, there remain differences in how the terms are discussed within the literature. This results in confusion in how students are instructed about reflective practice, reflexivity, and critical reflection. This paper presents a proposal for clarifying these concepts based on the results from an interpretive study of reflective practice in social work education and practice in Australia. The study utilised three different methods: autoethnography, an archaeological analytic, and qualitative interviews. It found that reflective practice is understood as a capability, a form of critical thinking, a discipline response to a changing sector, and a way of theorising from practice. Conceptual clarifications of reflective practice, reflexivity, and critical reflection are presented.

IMPLICATIONS

• There is a need for clarification about the meaning of reflective practice, reflexivity, and critical reflection within social work.

• Findings from a qualitative study on the meaning and use of reflective practice in Australian social work education may provide conceptual clarification of these terms.

     

Preparing for Social Work Practice in Diverse Contexts: Introducing an Integrated Model for Class Discussion

Understanding the context of practice is an essential component of social work practice as is providing service that respects diversity. These twin concepts are necessary to include in planning and delivering services across all levels of practice. However, while we might understand how the context impacts on service users (and such an understanding is a vital part of assessment processes), the context has greater and more far reaching impacts. For example, in rural practice research, there is evidence that the context strongly influences the choice of practice methods, the behaviour of the professional as an individual and as a community member, and the management of complex ethical situations. This paper proposes a model that may be useful in analysing the various impacts of diversity and context in social work practice, and is relevant for the education of social workers and other human service personnel. The SUPAmodel (Service User, Professional, Agency) uses practice examples to explore how changes in context impact on professional decision making and choices about intervention.     

Digital Exclusion: Potential Implications for Social Work Education

QAA Subject Benchmark 5.9 requires social work students to demonstrate the ability to have a critical understanding of the social impact of ICT, including an awareness of the impact of the ‘digital divide’. In the twenty-first century, the implications of digital exclusion may become increasingly relevant for the social work profession with its values of empowerment and anti-oppressive practices. As governments and organisations move closer to the provision of online services, the social worker may find themselves addressing the disempowerment of service users and carers disconnected from a virtual welfare state. The concern is that Benchmark 5.9 does not go far enough, that the full significance of this requirement may not be sufficiently realised and a greater awareness urgently called for.     

Looking,listening and learning: A rationale for involving student social workers in dementia care

This paper promotes the inclusion and development of learning opportunities in the field of dementia care for student social workers studying for the Diploma in Social Work at both undergraduate and postgraduate levels at the University of Hull in the UK. The importance of these learning opportunities is indicated in the light of changing demography, health and social care, and developments in training and learning for social work practitioners. The research base and prior professional experiences of the staff team at the University of Hull allowed for the further development and promotion of these learning opportunities.     

Linking Practitioners' Attitudes Towards and Basic Knowledge of Immigrants with Their Social Work Education

Based on a survey of 1,124 social workers in the United States, this article examines how practitioners' attitudes towards immigrants and their general knowledge of immigration varied according to the content of their social work education. Although the majority of practitioners reported receiving coursework on practice with immigrants, this showed no effect on their attitudes or knowledge. In contrast, coursework on immigration policy predicted more favorable attitudes towards immigrants. Considering the mounting anti-immigrant sentiment and retrenchment of immigrants' rights in the United States, the results suggest the need to further explore what course work content is needed to prepare social workers for the current needs of the field. We argue that social work education must expand upon existing cultural competence models of practice with immigrants, to better prepare social workers to address the deepening social exclusion of undocumented immigrants in the United States.     

Social Work Students' Changing Perceptions of Social Problems After a Year of Community Intervention

This paper aims to throw light on the emotional and cognitive processes of students within social change-oriented field work as they develop over a year, as described through a projective and phenomenological art medium drawn and discussed at the beginning and at the end of the year. The literature on social work points to a discrepancy between the cognitive structural explanations of social problems that are taught to social work students, and their tendency to prefer focusing on individual rather than on societal levels of intervention. The aim of this examination of the students' processes over the year is to increase our understanding of the students' experience and understanding of their social change mission, so as to better prepare them for the challenges it entails, and to see where they get ‘lost’. Findings from this paper point to the gradual internalization of social change as a complex process, combined with the reframing of this complexity into tangible results.     

Social Work within a Community Discourse: Challenges for Teaching

This paper considers the continuing debate about the relationship between social work and community work. We write about our collaboration as educators, one from a social work background and the other from a community work background and discuss the challenge of teaching community work to social work students in a way that is relevant for contemporary practice, and that embraces community work principles and values. Our paper explores Ife's framework of competing discourses of human services and discusses how it has helped us to articulate our thinking and teaching practice in the Irish context. For us, the framework integrates social work and community work within a community discourse that provides a language transcending disciplinary boundaries. This approach represents a means of familiarising students with the community work process and enabling them to take action on issues of social justice. The framework represents four competing models of human service delivery: the managerial, the market, the professional and the community. We discuss how we use this conceptualisation to teach and engage students in a process of critical reflection. The paper discusses methods we use to undertake this process, and the development of our teaching practice over the last two years.     

Developing Advanced Practitioners in Mental Health Social Work: Pedagogical Considerations

Advanced social work practitioners in mental health services daily face the challenges of working alongside the more powerful professions of psychiatry and psychology. Advanced post-qualifying programmes in mental health social work equip practitioners with the knowledge, skills and expertise to confidently work alongside both psychiatrists and clinical psychologists in multi-disciplinary teams. This includes training in empirical research methods, which are used to develop the evidence base for psychiatry and psychology, although social work practitioners find this particularly challenging. This paper explores the importance of research methods teaching in the development of advanced practitioners in mental health social work. Using learning theory to explore possible reasons why practitioners find it so difficult, it offers some solutions which may enhance the learning and teaching of research methodology to experienced social workers.     

Teaching Critical Practice: Resisting Structural Domination through Critical Reflection

This paper explores some of the responsibilities and challenges that face social work educators who teach critical practice to social work students. It is suggested that using critical reflection may enhance social work educators' capacity to prepare practitioners to work towards progressive social change and social justice, despite current social trends, such as globalisation, which potentially marginalise critical practice. This paper provides a reflective account of my experiences of teaching critical reflection to undergraduate social work students, drawing on critical postmodern theoretical underpinnings. Related pedagogies will be discussed which outline experiential reflective learning. It is ultimately contended that critical reflection is an important part of social work education and practice that is committed to enhancing citizenship, human rights, social justice and social change ideals.     

Interprofessional Education for Practice: Some Implications for Australian Social Work

Abstract

Social workers work with many other professionals in the workplace and being able to work in a team is both a practice standard for professions and a desirable graduate attribute of most universities. However, student learning about teamwork is often inconsistent and serendipitous, albeit some attention may be given to it as part of field education and work preparation. Students and new graduate social workers usually adopt the teamwork approach that prevails in the agency in which they work and teamwork behaviour is often a result of socialisation and acculturation. Internationally, over the last two decades, interprofessional education for interprofessional practice has achieved prominence in social work curricula. This article covers recent Australian initiatives in interprofessional education and the involvement of the social work program at a leading Australian university in an interprofessional education project. Implications for social work student education and social work practice are discussed.     

Online Education in Social Work,Effectiveness, Benefits,and Challenges: A Scoping Review

ABSTRACT

Online education has long been a controversial issue within the Australian social work community. Although technological advances have improved the quality of teaching substantially, scepticism and disbelief continue to exist. Despite the growing evidence base as to the effectiveness of online teaching, this tends to be overlooked. A scoping review of the literature was conducted to synthesise research conducted on online social work education to identify its effectiveness, potential, and challenges and to show whether online social work education will effectively prepare qualified social workers. This revealed that online education enhanced diversity and equity among social work students and students’ performances and satisfaction were similar for both online and on-campus students. Nevertheless, communication and engagement continue to be a challenge.

IMPLICATIONS

• Decisions on online education should be based on evidence of effectiveness rather than on the assumption that face-to-face teaching is superior.

• Further research is needed to explore effectiveness of online education for different groups of students.

• Employers’ experiences with social work graduates from online courses need further research.

• Academics require support to tailor courses interactively and suitably for online education.

     

Social Work Practice in Mental Health: An Introduction

The results of empirical research suggest that the ability to assess, regulate, and utilize emotions is important to the performance of health professionals. Nevertheless, few professional programs adequately address this matter in their curricula. The main objective of the present research was to examine whether emotional intelligence and empathy could be improved in the traditional classroom, employing experiential teaching modes. Pre- and post-questionnaires were used to assess the emotional competencies of 165 social work undergraduate students. The results indicated an increase in emotional intelligence at the end of a course for advanced-year students. Overall empathy had not increased for both first- and advanced-year students. Further findings indicated significant correlation between empathy and emotional intelligence at the end of a course for advanced-year students compared with an insignificant correlation at the beginning of the course, whereas for first-year students, findings were in the opposite direction. Future research should focus on strategies for the teaching and professional training of social workers that promote emotional competencies.     

Anti-Oppressive Practice and Social Work Students' Portfolios in Scotland

Anti-oppressive practice is seen by social work educators as a key approach to social work in the UK. However, controversies exist about its use in practice. Recent literature has criticised the complexities and problematics of anti-oppressive practice. An examination is made of the content of portfolios completed by social work students undertaking a final practice learning opportunity on a post-graduate programme in Scotland. The findings indicate that students gave considerable attention to power, empowerment and partnership but there was also an apparent general acceptance of agency policies, procedures and wider structural oppression. Also some aspects of social divisions and forms of oppression such as gender, age, disability and language received considerable attention while others such as ‘race’, class, sexuality and religion received less attention. Limitations of the research are noted. Suggestions for improvement in considering anti-oppressive material include a focus on both micro and macro issues, ranging from the structure for the portfolio and the content of supervision discussions through to agency policies and procedures and the national guidelines provided to social work programmes.     

Lessons Learned: Pedagogical Tensions and Struggles with Instruction on Multiculturalism in Social Work Education Programs

While the importance of multiculturalism to social work education and practice has been extensively theorized in the social work literature, very little empirical attention has been paid to the concrete experiences of social work students within the classroom. The socializing influence of pedagogy is one aspect of the professionalization process that must be considered in addressing issues of diversity and inclusion in graduate education programs. This article addresses this gap by describing and analyzing the narratives of 15 minority graduate social work students. It examines their perception and experiences with instruction on multiculturalism with the graduate curriculum and the meaning they assign to these experiences. Their narratives illuminate the myriad ways that the curriculum excludes minority students and reproduces social inequality. Social work education has a responsibility to eliminate racism and inequality from the content of its courses and in its teaching methods. The identification of these negative socializing messages may assist educators in structuring curricular and pedagogical practices that can facilitate the academic success of all students.     

Threshold Theory and Social Work Education

Critical reflection is a concept in social work education that holds a significant place—it provides both foundational theoretical ideas about the practice of social work, and is also a process used in career-long learning. Understanding critical reflection as a threshold theory concept—a higher education learning and teaching concept—providing a framework which assists educators in teaching critical reflection. Threshold theory identifies certain concepts as foundational within a discipline—these are transformative in profoundly altering the way students understand the subject. As with critical reflection, they are also integrative, conceptually difficult or ‘troublesome’ and difficult to forget.

The intrinsic nature of critical reflection makes its use as a conceptual model in practice a complex task: it requires the integration of theoretical knowledge, in a multiple-step methodology. Students must fully engage with the process, in identifying the impact of their lived experience, values and beliefs on their practice, as well as power, social structures and influential discourses. This article argues that threshold theory assists educators in understanding the nature of learning that is required for students to master critical reflection in social work education     

Sustainable Social Work: An Environmental Justice Framework for Social Work Education

Environmental degradation is not experienced by all populations equally; hazardous and toxic waste sites, resource contamination (e.g., exposure to pesticides), air pollution, and numerous other forms of environmental degradation disproportionately affect low income and minority communities. The communities most affected by environmental injustices are often the same communities where social workers are entrenched in service provision at the individual, family, and community level. In this article, we use a global social work paradigm to describe practical ways in which environmental justice content can be infused in the training and education of social workers across contexts in order to prepare professionals with the skills to respond to ever-increasing global environmental degradation. We discuss ways for social work educators to integrate and frame environmental concerns and their consequences for vulnerable populations using existing social work models and perspectives to improve the social work profession's ability to respond to environmental injustices. There are significant social work implications; social workers need to adapt and respond to contexts that shape our practice, including environmental concerns that impact the vulnerable and oppressed populations that we serve.     

Developing Entrepreneurship in Social Work Through International Education. Reflections on a European Intensive Programme

This paper addresses the issue of introducing training on entrepreneurial skills in social work education and illustrates the opportunities offered for doing so by international courses. It presents a critical reflection on the concept of entrepreneurship in social work based on the case of a European Intensive Programme within the Erasmus scheme. It explores the potential of using active experiential learning methods in an international environment and of creating a situation where participants are confronted with ‘real world’ problems so that they can develop entrepreneurial skills. The paper argues that experiences of this kind provide new stimuli and contribute substantially to developing an entrepreneurial mentality, by which is meant innovative and proactive attitudes as well as skills to develop the resources with which to face social problems in an adverse context.