State of the art in U.S. multicultural social work practice: Client expectations and provider challenges

ABSTRACT

To obtain a comprehensive view of the level of knowledge and development achieved in multicultural social work practice, I conducted a scoping review of U.S. empirical literature for the 10-year period from 2007 through 2016. The review revealed that across the board racial and ethnic minority clients continue to experience marginalization and report low satisfaction with services. Conversely, providers are subject to some tensions and biases toward multicultural practice exacerbated by employers’ lack of emphasis on cultural competence. The problematic findings from the review suggest that our current approaches to cultural competence may need to be reexamined.     

Asian multiculturalism in communication: Impact of culture in the practice of public relations in Singapore

This study aims to understand the role of cultural values in influencing public relations practice in Singapore. Given that Singapore exhibits a hybrid of cultures, it purposes to comprehend how multiculturalism is operationalized and to uncover if the values that have a greater influence on organizational communication resemble those in individualistic or collectivistic societies. Using Gudykunst’s (1998) seven dimensions that influence individualism-collectivism on communication as a guide, this study interviewed 20 public relations practitioners in Singapore. Our findings showed that although the patterns expressed is slightly more consistent with those found in collectivistic cultures, it does not resemble collectivism in entirety. Multiculturalism in Singapore displays a blend of certain cultural hybridity, which is aligned with it being a multicultural cosmopolitan city that embodies Western modernity while retaining its Asian values. Our findings further reinforced the idea that public relations professionals need to be multicultural themselves to effectively communicate with culturally diverse stakeholders in today’s globalizing era of multiculturalism.     

Examining Two Facets of American Indian Identity: Exposure to Other Cultures and the Influence of Historical Trauma

SUMMARY

Specialized content about factors that influence the cultural identity of Native people must be included within the social work knowledge base to increase practitioners' effectiveness with this population. This article explores some of the factors which shape cultural identity for Native people and the implications of Native cultural identity for social work practice. The authors begin by recounting theoretical perspectives on culture, then report the findings of two studies that examine different factors which impact upon identity. The first study examines the impact of exposure to more than one culture on a sense of identity among Native youth in the Northeastern United States. The second study examines historical trauma and unresolved grief among the Lakota. Implications of multicultural exposure and historical unresolved grief for social work practice with Native people are discussed.     

A Syncretic Construct to a Multicultural Program

ABSTRACT

Problems of social Inequality and social inequity due to gender, race and ethnicity have become critical areas of study in social work education and practice. A number of competing paradigms have emerged. A syncretic construct was introduced as a means to unravel the complex nature of value conflicts and value dilemmas that are inadvertently produced by isolated and fragmented paradigms of cultural diversity and cultural plurality. The integration of humanism and a syncretic construct served as the organizing principle for advancing cultural inclusiveness. This was viewed as a fundamental policy goal for multicultural social work education and practice. A multidimensional model is designed to embrace a syncretic construct with humanism in a social work multicultural perspective.     

Multi-ethnic school environment from the school leader’s perspective: challenges and approaches to improve multi-cultural competency among teachers in Malaysia

This study aims to identify the challenges and approaches to improve a multicultural competency among teachers in multi-ethnic schools environment based on school leaders’ perspective. Data collection method used in this study is qualitative method. A total of nine school leaders from the states of Kedah, Penang, and Perak were included in the interview session. The results of this study show that the challenges faced by teachers in practicing the multicultural competency are lack of experience toward cultural diversity. A late exposure to cultural diversity makes it difficult for teachers to accept and adapt in a multi-ethnic school environment. The approaches suggested by school leaders to improve the multicultural competency are as follows: (1) Courses on cultural diversity should be organized to enhance the knowledge about cultural diversity; (2) the development of more open and better policy for education system in Malaysia in order to prepare teachers with a higher multicultural competency for teaching students from diverse ethnic and cultural groups; (3) an early exposure to cultural diversity in order to increase the multicultural competency, especially during teaching practicum.     

Family-Centered Practice in the 1990s:

This paper presents a multicultural perspective for family-centered social work practice. Such a perspective uses ethclass and value orientation theory as sensitizing conceptual frameworks for understanding a family's cultural reality. This understanding, used by a multicultural practitioner, leads to the use of approaches most congruent with the multicultural world views of the families served.     

The dynamics of multicultural values of Banuroja community in building social integration a socio-cultural ethnographic study in Gorontalo

ABSTRACT

This research is prompted by the researchers’ concern with the problems of this nation that seem to have no end, as can be seen in the various social conflicts related to ethnicity, religion, and race, due to intolerance to the diversity of society. Therefore, it is important to build social integration in this multicultural society through the preservation of cultural values, as has been practiced by the community of Banuroja. This research aims to describe the dynamics of the multicultural values of Banuroja people in building social integration in their community. The research approach is qualitative by using ethnographic study method. The results illustrate that the dynamics of the multicultural values of Banuroja community can build social integration in society in terms of: 1) Emphasizing the identity of cultural diversity; 2) Accepting and understanding the cultural diversity; and 3) Applying the principles in a multicultural social life, e.g., sensitivity and equality.     

The Visible and Invisible in Cross-cultural Movement Experiences: Bringing in our bodies to multicultural teacher education

This paper proposes a new paradigm of embodiment to multicultural teacher education. It argues for the necessity of bringing in the body to teacher education programs committed to preparing and supporting culturally sensitive teachers, and to multicultural teacher education research conducted for the study of teachers' first-hand, cross-cultural experience, both in theory and practice. To create a place for the body in multicultural teacher education, this paper first highlights the major premises of this paradigm of embodiment as an alternative to a qualitative approach to educational inquiry of cross-cultural experience. Then, a teacher's bodily experience of participating in a university-funded cultural diversity project is explored and discussed.     

Forget Cultural Competence; Ask for an Autobiography

Recent management practices seek to standardize and routinize practice through formulaic assessment processes and casework to ensure risk minimization and cost effectiveness. Such pressures have become entrenched in social work practice in Australia and other economically developed societies. Under such regimes cultural competence is rendered as expert knowledge about the other to be acquired and applied in ways to ensure maximum efficiency. But working effectively across racial and cultural differences demands critical reflection on one's own position and the complex interactions between different aspects of identity. While some versions of cultural competence incorporate the need to examine our own values and behaviours, the paper argues that rather than focusing on knowledge of differences, social workers should concentrate on critically listening to our clients' autobiographies to reveal over time what aspects of their social and cultural lives matter to them. The paper reviews findings from teaching Australian social work undergraduate and graduate students engaging with these challenges with particular reference to working effectively with Indigenous people.     

‘A commitment to cultural pluralism’. Diversity practices in two Amsterdam venues: Paradiso and De Meervaart

Cultural policy has traditionally had close ties with the construction of the society as a nation state, which has been marked by its built-in tendency towards cultural homogenisation. Post-World War II, multicultural societies pose profound challenges to these traditional forms of cultural policy. Although, in the last decades, western democracies have been designing cultural diversity plans, this does not mean that governmental policies have successfully been translated in institutional practice. In the Netherlands, mainly established cultural institutions have failed to integrate diversity into their core business. Yet, there have been a few exceptions that continue to make attempts to adapt their programmes to address new populations. In this article, we use Parekh’s view of a multiculturalism that reconciles unity and diversity, as a heuristic device that allows us to explore and examine the bottom-up diversity policies and practices of two Amsterdam-based cultural institutions: Paradiso and De Meervaart.     

Getting to Know the Piece of Fluff in Our Ears: Expanding Practitioners' Cultural Self-Awareness

Israel being a multicultural society with a variety of ethnic groups, the delivery of culturally competent services is a crucial issue in social work practice. This paper describes the outcomes of a training model for cultural competence applied with social work graduate students in Israel. The model, based on work with immigrants' narratives, increased the cultural self-awareness of the trainees. Presented are conceptual and technical aspects of the training model as well as outcomes of an evaluation study. Fifty-one trainees submitted a short account of their personal experiences following the training. The reports indicated expansion in the trainees' cultural self-awareness: awareness of their own and their families' immigration experiences as well as of other transitions in their lives. Training elements that made this outcome possible are discussed.     

The representation of multicultural values in the Indonesian Ministry of Education and Culture-Endorsed EFL textbook: a critical discourse analysis

In transcultural and transnational communication settings, English learners have to be able to communicate with people from different linguistic and cultural backgrounds. For this reason, English as a foreign language (EFL) textbooks, for instance, not only promote Anglo-American and British cultures but also include both EFL learners’ home and international cultures. The present discourse study looks at the cultural content of a nationally adopted EFL textbook in Indonesia. It particularly investigates multicultural values represented in the EFL textbook geared for senior high school students. Findings of the study reveal that four themes of multicultural values emerge from the textbook, such as: (1) respect for cultures of different ethnic and religious groups; (2) respect for cultures of indigenous people; (3) conflict avoidance and peace with all forms of life and nature; and (4) appreciation of creative cultural products. The implications of this textual study suggest that as English plays an increasingly important role as a global lingua franca, multicultural materials from outer and expanding circle countries need to be added to English language teaching (ELT) textbooks. Therefore, English teachers should creatively teach multicultural aspects and use multimodal materials to engage students in culturally laden language-learning tasks.     

AIDS Prevention in a Rural Native American Population:

Currently, the primary form of AIDS prevention is behavioral. Therefore, social workers must anchor preventive efforts on empirical knowledge of the beliefs, attitudes and behavioral norms of the target reference group. This paper presents the development and implementation of a preventive social work intervention project in a rural Native American population in Maine. In order to gain an understanding of the needs of the target group, a pilot study was conducted. Based on the findings of the study, which are presented herein, and knowledge of the cultural norms of the population, a prevention program was implemented. A discussion of implications for multicultural social work practice aimed at AIDS prevention concludes the article.     

Proxy reporting in education surveys: factors influencing accurate reporting in the 2012 Qatar Education Study

Abstract

Proxy reporting is a common practice during survey data collection to increase response rates while reducing fieldwork costs, and agreement between proxies and self-reports is critical to make reliable and valid inferences. This study is the first to unpack what influences proxy accuracy in a non-Western setting using data from the 2012 Qatar Education Study. We find that agreement is a function of a student’s grade in school, grades, a parent’s level of education, and the interaction between immigration status and parent education. These findings suggest in multicultural contexts, agreement may vary based on factors beyond what is typically accounted when examining the components of reporting error as a result of using proxies over self-reports.     

Japanese Education in an Era of Internationalization: A Case Study of an Emerging Multicultural Coexistence Model

Abstract: Responding to the pressure of internal internationalization, some local communities and schools in Japan started to generate and practice a new philosophy known as “multicultural coexistence” (tabunka kyousei). Based on a long‐term ethnographic research in one of the most progressive multicultural communities and elementary schools in Japan, this paper elucidates the shape of an emerging “multicultural coexistence” education model in Japan and provides some implications for its further development. By focusing on returnee and newcomer students enrolled, the paper argues the transformation of school culture, which will be delineated as an interaction among different agencies at the school: “the margin”, “the top”, “the outside” and “the inner core”. From these ethnographic findings, the paper draws five main features of the emerging model—three that are positive and two that are potentially problematic:

• 1 community‐based school reform movement,
• 2 teachers as decision makers, learners, and cooperators,
• 3 students’ knowledge and experience as a shared resource,
• 4 country‐oriented approach in difference/similarity framework,
• 5 treating all differences equally same.

Referring to the critiques of multicultural education in the United States of America, the discussion suggests that the issue of social justice should be addressed more in the model by highlighting the issue of ethnicity in Japanese society. Changing teachers’ attitudes toward such direction is vital and the paper proposes that coherent set of institutional changes, which centre around social justice, are necessary to raise teachers motivation.     

Multicultural education: A new approach for a new South African dispensation

In a new South African dispensation, the reconstruction of a national education system necessitates fundamental change to existing educational policies and practices. Seen as a cultural kaleidoscope or ethnic mosaic of peoples, modern South African society can be characterised as being multicultural. It stands to reason, therefore, that multicultural education for a new multicultural South Africa has become a logical, outcomes-based necessity. The extent to which multicultural education will succeed depends largely on the knowledge, attitudes, views and conduct of the teacher as initiator, facilitator and manager of the educational and learning practice. Most teachers in this country have been trained in a monocultural context and are therefore not adequately prepared for implementing multicultural education. All educators in South Africa who are seriously concerned with the formal education of children will have to become equipped with the knowledge and skills necessary to initiate and facilitate optimal learning in a multicultural context. What is needed is an innovative and studious predisposition, cultural reappraisal, and the acceptance of co-ownership in building a new democratic dispensation for South Africa. Teachers within multicultural school contexts need to bring about this conceptual paradigm shift in the hearts and minds of young people.     

From Mastery to Accountability: Cultural Humility as an Alternative to Cultural Competence

Cultural competency has been a long held ideal for social work educators and practitioners. However, definitions and approaches to cultural competency vary widely depending on worldview, discipline, and practice context. Within social work and beyond, cultural competency has been challenged for its failure to account for the structural forces that shape individuals' experiences and opportunities. In contrast, the concept ofcultural humility takes into account the fluidity of culture and challenges both individuals and institutions to address inequalities. This article takes a critical look at cultural competence as a concept, examining its explicit and implicit assumptions, and the impact these assumptions have on practitioners. It suggests that cultural humility may offer social work an alternative framework as it acknowledges power differentials between provider and client and challenges institutional-level barriers. The authors advocate a move from a focus on mastery in understanding ‘others’ to a framework that requires personal accountability in challenging institutional barriers that impact marginalized communities. Cultural humility, while a promising concept, has not been fully explored in social work. Therefore, the authors present a conceptual model of cultural competency along with strategic questions for providers and organizations to integrate into social work practice and education.     

Autonomy and Interdependence in Native Movements: Towards a Pragmatic Politics in the Ecuadorian Andes

Ecuador strikingly illustrates two contradictory forces of the global cultural economy: the pressures of market integration that erode economic independence and the pursuit of "autonomy" that has motivated native movements. Examining here how Quichua communities practice self-determination during enactments of popular justice and negotiations for urban market access, the article shows the political limitations and economic risks of autonomy defined in the context of bounded indigenous territories. It also argues against the practicality and even desirability of autonomy formulas that assume new, unified multicultural identities as a means of framing relations among autonomous peoples. Instead, the author contends that Quichua peoples have been working towards a "relational autonomy" linked to the geographic mobility of peasant careers. It manifests itself not through zonal separation and new pluricultural identities, but rather through strengthening and restricting relations with others. The autonomy that emerges, then, is situational, reflecting the responsiveness of indigenous organizers-rather than programmatic commitment to ideals, multicultural or otherwise.     

Social worker and immigrant client experiences in multicultural service provision: Educational implications

Social work education, while committed to preparing students for anti-oppressive practice with immigrants and refugees, has not always been successful in achieving this goal. Student knowledge about and interest in cross-cultural practice, as evidenced in Canadian and US studies, often remains superficial and marginalized. This may in part be due to a lack of inclusion of practice wisdom and lived experiences of front-line practitioners and their clients. To remedy this deficit, 13 Canadian social workers of varied cultural backgrounds providing services in inner-city schools and 19 immigrant clients were interviewed in-depth to ascertain their perceptions of central elements of anti-oppressive practice with immigrant populations. Results yielded two major themes: Multifaceted Perception of Self and Other , which pertained to a recognition that culture was multifaceted, complex, and defined interactively; and Proactive Service Delivery , which pertained to active worker involvement in cultural bridging, brokering and advocacy. Implications for anti-oppressive social work education include a focus on multifaceted definition of culture, and admissions policies that promote multilingual, multicultural competencies.