Social capital online: Collective use of the Internet and reciprocity as lubricants of democracy

This article puts the democratic potential of using the Internet into perspective through an analysis of how collective uses of the Internet promote social capital. Research results reveal that social capital online (i.e. trust and reciprocity) is enhanced by involvement in collective use of the Internet such as participation in online communities and use of the Internet among informal groups in everyday life. This process could counter negative aspects of Internet use. Further, accumulated online social capital can be a powerful predictor of online political participation, i.e. online reciprocity has a positive effect on intention to participate in online civic discussion. Finally, the authors' analyses indicate the possibility of a spillover of online social capital into offline arenas. It is concluded that collective use of the Internet can be a lubricant for democracy.     

Reconstruction and resilience after Fukushima: A critical analysis of nuclear risk and disaster

This article revisits the concept of reconstruction in light of the Fukushima nuclear accident on March 11, 2011. It also offers an analysis of the reconstruction policy launched by the Japanese authorities in the context of the risk due to low-dose radiation. What does reconstruction mean after this nuclear disaster? What kind of reconstruction is considered possible in the contaminated territories by those affected by this disaster and confronted with this long-term health and environmental risk? To answer these questions, this article first examines the concept of reconstruction—very close to that of resilience in the Japanese context—which has sparked a controversy within the social sciences, at both national and international level. Second, based on more than 100 interviews conducted between 2013 and 2016 across the entire Nippon archipelago, this article analyzes the reconstruction policy's socio-cultural consequences on the victims of this disaster who leave, stay or return to the contaminated territories. Finally, it proposes a new approach to the reconstruction of Fukushima, one which would support the process of resilience at the individual and collective levels.     

SOCIAL CAPITAL THEORY AS AN INTEGRATING THEORETICAL FRAMEWORK IN TECHNOLOGICAL DISASTER RESEARCH

Conceptual and empirical research on technological disasters has produced a number of seminal contributions including concepts of recreancy, collective trauma, lifestyle and lifescape change, corrosive community, secondary trauma, and the ecological-symbolic perspective. This article presents social capital theory as a comprehensive framework that incorporates and integrates these key conceptual elements and theories. After presenting fundamental elements of social capital theory, we demonstrate how key concepts in technological disaster research relate to social capital. We conclude that while social capital theory has merit and potential for improving our understanding of all disaster events, it is particularly useful in comprehending the multifarious impacts of technological disasters.     

Protest avatars as memetic signifiers: political profile pictures and the construction of collective identity on social media in the 2011 protest wave

Protest avatars, digital images that act as collective symbols for protest movements, have been widely used by supporters of the 2011 protest wave, from Egypt to Spain and the United States. From photos of Egyptian martyr Khaled Said, to protest posters and multiple variations of Anonymous' mask, a great variety of images have been adopted as profile pictures by Internet users to express their support for various causes and protest movements and communicate it to all their Internet peers. In this article, I explore protest avatars as forms of identification of protest movements in a digital era. I argue that protest avatars can be described as ‘memetic signifiers’ because (a) they are marked by a vagueness and inclusivity that distinguishes them from traditional protest symbols and (b) lend themselves to be used as memes for viral diffusion on social networks. In adopting these icons, participants experience a collective fusion in an online crowd, whose gathering is manifested in the very ‘masking’ of participants behind protest avatars. These forms of collective identification, while powerful in the short term, can however prove quite volatile, with Internet users often discarding avatars with relative ease, raising the question whether they can provide durable foundational elements of contemporary social movements.     

Social capital as collective narratives and post‐disaster community recovery

This paper examines how social capital aids in post‐disaster community recovery and redevelopment. While previous studies on social capital and post‐disaster recovery have tended to focus on social networks as a source of necessary assistance, the primary focus of this study is on how social capital in the form of collective narratives affects post‐disaster recovery. We argue that collective narratives can shape the recovery strategies that individuals adopt. To illustrate this we examine the post‐Katrina recovery efforts in St. Bernard Parish, an area devastated by flooding and significant environmental damage. In particular, we focus on the shared narrative that dominated qualitative interview data collected in St. Bernard, namely, its shared identity as a close‐knit, family‐oriented community comprised of hard workers. This narrative led community members to adopt a strategy that emphasized self‐reliance.     

Lost in space: A critique of NASA's crisis communications in the Columbia disaster

The explosion of space shuttle Columbia on 1 February 2003 shocked the nation and threatened to destroy the image and confidence NASA had labored years to restore in the wake of its poor handling of the Challenger disaster. This paper examines NASA's crisis communications regarding Columbia's explosion. It argues that the space agency did most things right in responding to the crisis, but it made errors that reflect serious and long-standing problems with its organizational culture. The paper concludes that NASA's handling of the crisis ultimately helped the agency to maintain good will with Congress, the media, and the American public. It proposes that the space agency must fix flaws with its organizational culture, or it may be forced into the unenviable position of relying on crisis communications to protect its image and reputation.     

The Queer Sisters and its Electronic Bulletin Board

This paper explores the impact of the Internet on offline social movement mobilization from the perspective of identity building. It is based on a case study of a women's group in Hong Kong, the Queer Sisters, and the bulletin board it created on the World Wide Web. Content analysis, an online survey, interviews and observation conducted between September 1999 and December 2000 found that the bulletin board helped to foster a sense of belonging to the Queer Sisters among participants. Bulletin board participants also shared a culture of opposition to the dominant order. But a collective consciousness was absent, so the bulletin board fell short of building a collective identity among its participants. This paper, however, argues that the absence of a collective identity on the bulletin board is the result of the way the board was administered, constrained by the resources and the aims of the Queer Sisters. It suggests that the potential for the Internet to build collective identities for social movements differs for different types of social movements.     

Individual Stress,Collective Trauma,and Social Capital in the Wake of the Exxon Valdez Oil Spill*

This article examines persistent social impacts of the 1989 Exxon Valdez oil spill (EVOS) by focusing on the relationship between social capital and chronic individual stress and collective trauma, using Hobfoll’s (1988) conservation of resources model of stress as an organizing framework. Data are based on in‐depth personal interviews conducted 14 years after the disaster. Analyses focus on the ways in which stress‐related behaviors associated with loss and threat of loss of various forms of resources have affected social capital in the renewable resource community of Cordova, Alaska. Findings reveal lower levels of trust, disruptions in associations, weakened social connections and networks, altered social discourses, diminished feelings of good will, and violations of norms of reciprocity. Behaviors associated with long‐term stress related to the EVOS and to the associated protracted litigation are indicative of diminished social capital. This research highlights the critical importance of social capital as a collective resource and illustrates the ways in which decreased social capital can exacerbate individual stress and collective trauma.     

Workplace Disaster Collective Postvention

ABSTRACT

There is a growing recognition that corporations not only need to attend to the legal, medical, and safety needs of employees following a workplace disaster, but the psychological impact of trauma may in fact be the most difficult to overcome. A practical collective workplace disaster plan is described with emphasis on information, peer support, education, and follow-up services. A case example is given to illustrate these four key concepts.     

Conditions for Effective Coproduction in Community-Led Disaster Risk Management

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - This paper reports on a case study of collective coproduction in an Australian community-based disaster risk management...     

Masses,Crowds, Communities,Movements: Collective Action in the Internet Age

This article investigates two questions: One, how might the very differently structured social collectives on the Internet – masses, crowds, communities and movements – be classified and distinguished? And two, what influence do the technological infrastructures in which they operate have on their formation, structure, and activities? For this, we differentiate between two main types of social collectives: non-organized collectives, which exhibit loosely coupled collective behavior, and collective actors with a separate identity and strategic capability. Further, we examine the newness, or distinctive traits, of online-based collectives, which we identify as being the strong and hitherto non-existent interplay between the technological infrastructures that these collectives are embedded in and the social processes of coordination and institutionalization they must engage in, in order to maintain their viability over time. Conventional patterns of social dynamics in the development and stabilization of collective action are now systematically intertwined with technology-induced processes of structuration.     

MILITIAS AT THE MILLENNIUM:

Critically important to Neil Smelser's theory of collective behavior is the idea that people join radical social movements because they experience strain. A social movement arises to reassure participants that something is being done to redress the underlying source of strain. Militia presence and activity on the Internet (especially Usenet) is a phenomenon that can be studied within Smelser's framework. Militia watchers contend that those who join the militias have experienced the kinds of strain to which Smelser refers. The purpose of this article is to analyze the content of Internet traffic of U.S. militias in order to test the thesis outlined above. It uses militia Web sites and militia messages posted to Usenet (N = 1,196) as primary data to test Smelser's theory. Information was gathered on 171 men and women from 28 U.S. militias who posted messages to Usenet from 1998–2001. Based on the militiamen/women studied, Smelser's thesis is generally confirmed. Most experienced some form of social stress or strain prior to or during the time that they were in the militia, and most conditions for social movement development as specified by Smelser were met and confirmed by the data.     

From connective to collective action: internet elections as a digital tool to centralize and formalize protest in Russia

Over the past decade, an extensive body of literature has emerged on the question of how new communication technologies can facilitate new modes of organizing protest. However, the extant research has tended to focus on how digitally enabled protest operates. By contrast, this study investigates why, how, and with what consequences a heavily digitally enabled ‘connective action network’ has transitioned over time to a more traditional ‘collective action network’ [Bennett, W. L., Segerberg, A. (2013). The logic of connective action: Digital media and the personalization of contentious politics. Cambridge: Cambridge University Press, p. 47]. Specifically, the article scrutinizes the trajectory of the Russian protests ‘For Fair Elections.’ This wave of street protests erupted after the allegedly fraudulent parliamentary elections of December 2011 and continued into 2013. As is argued, the protests were initially organized as an ‘organizationally enabled connective action network.’ However, after eight months of street protests, Russian activists reorganized the network into a more centralized, more formalized ‘organizationally brokered collective action network.’ In order to implement this transition, they deployed ‘Internet elections’ as a cardinally new digital tactic of collective action. Between 20 and 22 October 2012, more than 80,000 activists voted online in order to create a new leadership body for the entire protest movement, the ‘Coordination Council of the Opposition.’ As the study has found, activists implemented this transition because, within the specific Russian socio-political context, enduring engagement and stable networks appeared crucial to the movement’s long-term success. With regard to achieving these goals, the more formalized collective action network appeared superior to the connective action form.     

Haunted by the specter of communism: Collective identity and resource mobilization in the demise of the Workers Alliance of America

This article seeks to integrate identity-oriented and strategic models of collective action better by drawing on Pierre Bourdieu’s theory of classification struggles. On the one hand, the article extends culture to the realm of interest by highlighting the role collective identity plays in one of the key processes that strategic models of collective action foreground: the mobilization of resources. The article extends culture to the realm of interest in another way as well: by challenging the notion that labor movements are fundamentally different from or antithetical to the identity-oriented new social movements. On the other hand, the article also extends the idea of interest to culture. Rather than viewing collective identity as something formed prior to political struggle and according to a different logic, I show that collective identity is constructed in and through struggles over classificatory schemes. These include struggles between movements and their opponents as well as struggles within movements. The article provides empirical evidence for these theoretical claims with a study of the demise of the Workers Alliance of America, a powerful, nation-wide movement of the unemployed formed in the United States in 1935 and dissolved in 1941.     

Picturing a green virtual public space for social change: a study of Internet activism and Web-based environmental collective actions in China

While increased attention has been paid to the rise of Chinese environmental non-governmental organizations (ENGOs), the role that new information and communication technologies (ICTs) play in these ENGOs' collective actions has rarely been investigated. Based on first-hand information gained from field research with 19 environmental NGOs in Beijing, the author identified 18 Internet-based environmental collective actions and illustrated the specific conditions under which Chinese ENGOs employ the Internet to engage in these actions. Specifically, this study developed an analytical typology of ICT for the environmental movement to examine the extent to which and conditions under which Chinese ENGOs employ ICTs, especially the Internet, for chances of mobilization and social change. From six groups of thematically classified cases, the study also uniquely compared how various web conditions combine with and mediate various structural dimensions of the campaigns to achieve a certain level of social change.     

Collective Memory Anchors: Collective Identity and Continuity in Social Movements

Abstract

Drawing on ethnographic data from two social movement organizations, this article highlights the way that remembrances of the past are inserted into present interactions to help maintain a sense of movement continuity. Seeing collective identity and collective memory as intertwined dynamic processes, the article argues that the continuity of a social movement is maintained, in part, when movement members insert narrative commemorations that constrain current collective identity development. The process examined is that of “collective memory anchoring,” in which participants instrumentally and/or contextually bring forward the past during interactions in such a way that the formulation of elements in a movement's collective identity appears to mirror past formulations. The common constraints of preexisting networks, participants' shared cultural backgrounds, and a movement's collective action frames are explored.     

COLLECTIVE IDENTITY IN THE STRAIGHT EDGE MOVEMENT:

Although social movement scholars generally study movement organizations, a great deal of significant collective action occurs in diffuse, noninstitutional contexts. This article uses the straight edge movement to explore the less structured aspects of movement activity and discuss the roles collective identity plays in diffuse movements. The straight edge collective identity promotes individual action within the context of a commitment to a strong identity. This paper shows how a strong collective identity is the foundation of diffuse movements, providing "structure," a basis for commitment, and guidelines for individualized participation. Finally, the article demonstrates that organizational conceptualizations of social movements fail to capture important avenues of cultural protest.     

Beyond organization-centred public relations: Collective action through a civic crowdfunding campaign

Public relations scholars have called for a shift from organization-centred approaches and practices to community, – or collective-based ones. With the Internet, the latter have become more frequent although under-researched or not well understood. This article addresses those gaps by researching a community-based campaign in New Zealand and by underpinning the research with collective action theory. Methodologically, it combines netnography, thematic analysis, and interviews with major players, to analyze a civic crowdfunding campaign. It provides an account of how two amateur activists not only initiated and managed this campaign, but also raised US$1.5 million (NZ$2.27) within three weeks to buy a private beach and gift it back to the New Zealand public. The article seeks to add to both PR scholarship and practice. It adds to the former by analysing the campaign and identifying success factors for civic crowdfunding campaigns more generally; and to the latter by accounting for a different kind of activist and community-based PR that goes beyond organization-centred approaches to offer gratifying community-centered work that improves the reputation of PR for contributing to the common good.     

A SOCIAL-PSYCHOLOGICAL THEORY OF COLLECTIVE ANXIETY ATTACKS: The "Mad Gasser" Reexamined

This article presents a social-psychological theory to explain collective behavior involving unusual somatic reactions. The authors term this social phenomenon a "collective anxiety attack," to distinguish it from the psychiatric label of "mass psychogenic illness." First, the article contrasts fundamental assumptions of a psychiatric-medical interpretation with a social-psychological interpretation. Next, the article illustrates the difference using a reinterpretation of and new data about the classic case of the "mad gasser of Mattoon." Then, the authors present a social-psychological theory which suggests that collective anxiety is induced by a shared belief in a threat rumor. Once a belief in an imminent threat spreads widely enough to create a consensual definition of the situation, the belief intensifies fear and distorts individual perception. Belief in the threat rumor creates psychological stress and expectancy effects that shape an individual's somatic reactions, so that expectations of feeling sick result in symptoms of sickness. In conclusion, the article suggests a program for research and ways of managing collective anxiety attacks.     

Collective Memory: The Two Cultures

What is collective about collective memory? Two different concepts of collective memory compete—one refers to the aggregation of socially framed individual memories and one refers to collective phenomena sui generis—though the difference is rarely articulated in the literature. This article theorizes the differences and relations between individualist and collectivist understandings of collective memory. The former are open to psychological considerations, including neurological and cognitive factors, but neglect technologies of memory other than the brain and the ways in which cognitive and even neurological patterns are constituted in part by genuinely social processes. The latter emphasize the social and cultural patternings of public and personal memory, but neglect the ways in which those processes are constituted in part by psychological dynamics. This article advocates, through the example of traumatic events, a strategy of multidimensional rapprochement between individualist and collectivist approaches.