EXPERIENCING OCCUPATIONAL REHABILITATION IN NSW: NON-ENGLISH SPEAKING BACKGROUND WOMEN'S VIEWS

Research suggests that work-related disabilities suffered by women from non-English speaking backgrounds (NESB) are disproportionate to their representation in the population. This paper presents data from a preliminary investigation into the experiences of work-injured NESB women in the NSW workers' compensation system since 1987. It argues that NESB women are, and perceive themselves to be, disadvantaged by the present workers' compensation system particularly in regards to occupational rehabilitation. This is largely because the higher rates of chronic work-related injury make the rehabilitation of NESB women less cost effective for rehabilitation providers. As a result both the quality of life and future productivity of these women are substantially degraded. The article concludes that changes at the organisational level, including improved data collection are required in order to meet the needs of this group of high injury-risk workers more adequately and more equitably.     

A phenomenological case study on immigrant workers' gambling addiction in Korea

This study explores the experiences that have led some of Korea's immigrant workers into gambling addiction and examines possible social welfare services that could support treatment. Immigrant workers' gambling experience as aliens in Korea was analyzed through the methodology of a phenomenological case study. The participants, who voluntarily consented to the study, were five immigrant workers addicted to gambling. Data were collected through one‐on‐one, in‐depth interviews over 6 months, starting in July 2018. The essential themes that emerged in the interviews were “changing strategies for survival,” “forgetting oneself without any sense of responsibility or shame,” “gambling as routine daily life,” “obsession with making a fortune in one go,” and “no home to return to.” Based on its results, this study makes suggestions for the prevention of gambling addiction in immigrant workers. Further, future research needs to be broadened to analyze nationwide cases of immigrant workers with more diverse demographic backgrounds.     

Workers' Compensation and Family and Medical Leave Act Claim Contagion

At $60 billion per year, the workers' compensation system has come under increased scrutiny as firms, insurers, and researchers study the dynamics of claim filing. The Family and Medical Leave Act also covers most workers, and there has been very little research concerning the effects of FMLA legislation on employment. One hitherto neglected research area in both workers' compensation and FMLA is claim contagion. That is, as a claim is filed within a workgroup, does this increase the likelihood that others within the same workgroup will also file claims? We find the answer to be yes. We also find that this contagion effect is subject to diminishing returns to scale, however, in the sense that the claims probability increases at a decreasing rate as fellow employees' claims frequency increases. We argue that this is consistent with a model in which workers learn about filing a workers' compensation or FMLA claim from other workers.     

Domestic violence,housing and employment: Workers' perspectives on employment assistance in supported accommodation

In response to contemporary understanding about the association between financial security and women's ability to escape domestic violence and homelessness, this paper reports on a small scale pilot study conducted with workers from generalist homelessness services and domestic violence‐supported accommodation services in South Australia on responding to women's requests for assistance to seek employment. Workers from both accommodation service types advised that approximately one third of women at their services asked for employment‐related assistance at the point of service intake or soon after. Although relatively few women received employment support following their requests, assistance was four times more likely at the generalist homelessness services than the domestic violence services. Agency priorities, philosophies and workers' assessments of women's capacity to engage in employment were cited as reasons for not responding to women's employment requests. Women who secured employment prior to service exit, whether helped to do so or not, were perceived as more confident with the prospect of supporting their families independently following exit and more able to secure suitable housing when compared to other women. Follow‐up and outreach visits indicated that women who worked had a stronger sense of financial security, housing stability and social connectedness, but that maintaining employment following service exit was difficult.     

Injured but not Entitled to Legal Insurance Compensation – Ornamental Institutions and Migrant Workers’ Informal Channels in China

Due to the rapid industrialization and urbanization of China, an estimated 252 million farmers have migrated from impoverished rural areas to prosperous urban regions, seeking off‐farm employment. In China, these are referred to as migrant workers. Workers’ compensation insurance law represents one of the most vital formal institutions for Chinese migrant workers. Through in‐depth interviews with migrant workers and employers, the authors find that instead of making a formal claim based on workers’ compensation insurance law, most injured migrant workers adopt informal channels (e.g. bargaining, negotiation, threats, violence) to receive compensation from employers. Even when migrant workers are insured in accordance with the law, they may be denied legal insurance compensation and thus turn to informal private settlement. Generally, the amount of compensation acquired by means of informal private settlement is significantly smaller than that awarded in the case of legal insurance compensation. This practice reveals that, like some other formal institutions in China, workers’ compensation insurance law is merely a symbolic ornament, window‐dressing for the public, which are referred to as ‘ornamental institutions'. In the way they are designed, set up and funded, these ornamental institutions can easily prove illusory since they conceal an anarchic world wherein diverse informal channels of social actors emerge, which reflect the reality of Chinese society. Therefore, only through deep empirical research, like this study, can one see beyond the facade of modernity in contemporary China, observe the reality of social actors, and reflect upon the functioning of ornamental institutions.     

Return to work after workplace injury: Injured workers,insurers and employers

Returning injured workers to work is a central object of contemporary workers’ compensation systems. Injured workers’ interactions with insurers and employers are critical to achievement of timely and sustainable return to work outcomes. This article explores the interactions of injured workers with insurers and employers through analysis of their perceptions and experiences. The focus is on experiences with the NSW Workers Compensation scheme since 2012. To frame this analysis, the article proposes a model mapping these interactions, the relationships involved, the health, social and vocational consequences, and the return to work outcomes. The research found not only that the NSW Workers’ compensation system is failing to deliver a timely and durable return to work for many injured workers, but also that, for many, problematic and often pathogenic interactions with employers and insurers are resulting in exacerbated and secondary injuries and negative social and vocational consequences.     

Workers' Compensation Costs When Maximum Benefits Change

“Natural experiment” studies of benefit utilization in workers' compensation have used changes in statutory maximum payments to estimate claim duration elasticities. These studies so far have been limited to using insurance claims data rather than information on individual workers. The result is a failure to estimate changes in claim frequency or the average costs per worker as maximums change. This is the first natural experiment study to analyze changes in both the frequency and severity of workers' compensation claims using data from a single large U.S. employer. In addition, the utilization response to benefit decreases as well as benefit increases is examined.     

REGULATING WORKERS COMPENSATION: THE MEDICO LEGAL EVALUATION OF INJURED WORKERS IN VICTORIA

Sociological research on occupational injury has been dominated by perspectives from the social organisation of work and the labour process. What is missing from this literature is an explanation of the actual experiences at the individual worker within the processes of legitimation of occupational injury. This study explores the experiences of injured workers as they move through the medico-legal process. Medical reports and clients perspectives were used to expose the positions of doctors, insurance companies, lawyers and workers compensation bureaucrats as they form a complex intersection of power and interest in the regulation of injured workers. In particular, the conflicting roles of doctors as both gatekeepers and service providers were highlighted in the maintenance of stigmatised damaged workers.     

It's frustrating! Managing emotional dissonance in aged care work

Performing paid care work requires workers to simultaneously negotiate care and waged relationships. Mediating contradictions between the two often causes workers to experience frustration, a form of emotional dissonance. Drawing on semi‐structured interviews with 100 workers in Australian aged care organisations, this research identifies aspects of the work environment that enable care workers to successfully juggle or synthesise the emotional demands of their work. The research demonstrates that employers have an important role in alleviating frustration, and can do this by creating work environments which: give care workers relative autonomy; allow care workers to construct themselves as professional carers providing quality care; provide workers with support to manage their emotions and develop emotional resilience; and promote client recognition of workers' roles. Providing such work environments has the potential to not only alleviate workers' frustration, but also to increase job satisfaction and retain workers in aged care.     

Intimate partner violence and women's experiences of grief

A greater understanding of women's emotional and behavioural responses to intimate partner violence (IPV) may be aided by an examination of the grief course. Women going through the process of leaving their abusers, like women leaving non‐violent partners, experience grief during and at the termination of their relationship, even if they feel relief at the cessation of violence. Through qualitative interviews with 14 female survivors of IPV, we critically examine the utility of Kubler‐Ross' grief model to understand how women come to terms with their experiences of violence and the end of their violent relationships. Results suggest that Kubler‐Ross' model helps explain the emotional reactions and decision‐making of IPV survivors in regard to staying, leaving and returning to their partners. While a model developed to explain grief due to death may not entirely explain the reactions of IPV survivors going through the process of leaving abusive partners, and does not account for psychological reactions to trauma, social workers and mental‐health professionals can use this grief model as a framework to better tailor services to survivors of IPV.     

The experience of motherhood for alienated mothers

This qualitative study examined the alienated mothers' experience of motherhood. Data were collected by in‐depth semi‐structured interviews with 10 women whose children refused any contact with them. Findings revealed one main theme, ‘Merging vs. detachment’, consisting of four subthemes or motifs in these women's narratives: (i) marriage as an illusion of salvation from an abusive home; (ii) giving birth to a child as compensation for chaotic childhood experiences; (iii) husband exploiting and abusing their sense of failing motherhood; and (iv) the husband and mother‐in‐law expelling the mother. These findings were interpreted within the framework of Bowen's theory. The interpretation suggests that impairment in the mothers' and ex‐husbands' differentiation of the self is manifest in the shattered mother–child relations and in the mothers' loss of their children in the struggle with their mothers‐in‐law. Implications for practice are included.     

After Retrenchment: Labour Market Experiences of Women and Men

Job loss in manufacturing industry has been a marked feature of the Australian economy over the last decade but little is known about the prospects for re-employment of workers who have been retrenched. This paper reports the results of a survey of the subsequent labour market experiences of 271 workers made redundant when a whitegoods plant was closed in December 1982 at Bankstown in Sydney's western suburbs. The retrenched workers were contacted twice, ten to twelve months apart and a response rate of 80 per cent was achieved. The paper compares the labour market experiences of retrenched women and men. Does the lower labour force participation rate of women in the population at large apply to women who have previously shown a strong commitment to the labour force through their stable employment history? The paper discusses the factors which might affect retrenched women's response to unemployment, including institutional arrangements, a gender-based domestic division of labour and the nature of the jobs available to unskilled blue collar workers.     

Human trafficking between Thailand and Japan: lessons in recruitment,transit and control

Jones L, Engstrom D, Hilliard P, Sungakawan D. Human trafficking between Thailand and Japan: lessons in recruitment, transit and control Int J Soc Welfare 2011: 20: 203–211 © 2009 The Author, International Journal of Social Welfare © 2009 Blackwell Publishing Ltd and the International Journal of Social Welfare. In this study, four women describe their experiences of human trafficking. The women were recruited in Thailand for sex work in Japan. The research sought to understand the dynamics of human trafficking from recruitment through transit and maintenance in the destination country. Content analysis was used to examine the women's stories to develop themes that described the dynamics of trafficking. The analysis revealed the following two dimensions of the victimised women's experiences: (i) vulnerability and strategies for recruitment; (ii) the methods used for transportation across borders. The implications of these findings for combating trafficking are described.     

The Meaning of Gender While Aging With Paralytic Polio

The purpose of this article is to report the influence of gender on aging with childhood onset paralytic polio. The hermeneutic phenomenological exploration of gender was done using multiple qualitative interviews with 25 women, age 55 to 75 years of age, who had polio since before 14 years of age. We noted three themes: (a) the movement of her body, (b) integrating body and gender, and (c) gender discrepancies. Findings are discussed in the context of gendered expectations and the women's bodies.     

Gender,emotions and fly‐in fly‐out work

This paper explores the emotional life of fly‐in fly‐out (FIFO) workers and their families, through an analysis of more than 500 postings made on an online chat forum for mining families. Building on literature on fly‐in fly‐out workers and understandings of emotions as socially constructed, analysis shows how posters to the forum, typically women whose male partners are FIFO workers, construct gendered emotional identities for their partners (sometimes referred to as ‘Mr Miner’), and for themselves, as ‘mining women’, ‘mining widows’ or the ‘mining missus’. Inherent in the creation of gendered emotional subject positions is the process of women undertaking emotion work on and behalf of themselves, their male partners and their children. The findings demonstrate the overarching normative dimensions of women's emotional self‐transformations in the service of their mining partners' careers and the attendant reproduction of everyday patriarchal relations in the private lives of mining families.     

‘I Might not Live That Long!’ A Study of Young Women's Pension Planning in the UK

There has been considerable concern about levels of pension saving especially given increases in longevity and rising pension deficits. In particular, the prospects of many future female pensioners have been questioned. As pensions are determined by contributions throughout the life course it is imperative to comprehend the attitudes, knowledge, expectations and savings habits of people from an early age to explore why under‐saving occurs. This is particularly pertinent given recent governments' emphasis on individual responsibility for financial provision in retirement. However, there is little research which focuses specifically on young women's attitudes or planning towards pensions despite considerable concern about the future of women's pensions. This article considers young women's (18–30) attitudes towards pensions and whether they differ according to socio‐economic status by using interviews with 15 women (five in routine and manual occupations, five intermediate, five professional and managerial) about how knowledge and choice, trust, responsibility, risk and uncertainty impact on their pension decisions. It is evident that the ability and willingness of people to contribute to a pension depends, among other things, on the pension offered by employers, the pension requirements in place and immediate financial needs. Therefore this article shows that pension policy needs to take into account women's employment histories, which are often fragmented and diverse, when considering young women's attitudes towards pension saving.     

Alternative funding mechanisms for workers' compensation: An international comparison

Countries vary greatly with respect to how they fund workers' compensation systems in terms of the sources of funds, the mechanisms used, and the allocation of system costs among employers and others. These different funding approaches can have significant implications for system performance, including employers' incentives to promote workplace safety. Government officials and other stakeholders have a strong interest in systems in other jurisdictions as they consider improvements to their own schemes. This paper examines the major alternative approaches to funding compensation for work‐related injuries and illnesses, their rationales, and their administrative and behavioural consequences. We discuss the relative advantages and disadvantages of different systems and the trends toward more refined, actuarially based approaches intended to promote greater equity and efficiency.     

An International Comparative Study on Women's Pension Rights and Their Economic Risks

This article examined the theoretical meanings of pension rights and analyzed their effects on women's economic risks in developed countries. First, based on the status of a citizen, worker, parent, and spouse, this study investigated how pension benefits are guaranteed as a citizen regardless of work history, the degree to which women's disadvantageous situations in the labor market and unpaid work are compensated by public pension as workers and parents, and how marital status is treated in the different pension systems. Second, analysis of the effect of pension rights showed that individual rights is a significant factor to prevent economic risks of elderly women. Derived rights did not seem to secure the economic welfare of elderly women, at least in a comparative context. This finding suggested that developing individual rights, rather than derived rights, is the way to guarantee long‐term elderly women's economic welfare.     

Living in the red zone: the experience of child‐to‐mother violence

Child‐to‐mother violence is an area of family violence that has received limited attention over the past 20 years but is a problem for many families. It is poorly understood in the community and this lack of understanding creates a basis for families and service providers to minimize the abused mothers' experience. This paper is drawn from a larger study that aimed to explore child‐to‐mother violence in a high‐risk geographical area and describes a qualitative theme developed from 185 participating women's narratives, ‘Living in the red zone’: the experience of child‐to‐mother violence. The red zone refers to danger and was an element throughout women's narratives. It is clear from the reflections of these women that child‐to‐mother violence is a significant and complex issue. Mothers were predominantly struggling in silence with their experiences of a child or children whose behaviour was threatening and/or abusive. Their experiences were most often minimized and/or devalued by family and community members, which may prevent affected women from seeking support. Mothers generally had limited concepts of the possibilities open to them to improve their situation, or limited access to appropriate and empathic individuals or services.