Effective casework practice with adolescents: perspectives of statutory child protection practitioners

Many child protection practitioners struggle with the complexity of problems and the limited casework time for adolescent cases. However, there is little research on child protection practice or case management that can guide a practitioner working with adolescents in the child protection system. The aim of this study was to explore and describe the nature of effective child protection practice with adolescents from the perspective of statutory child protection practitioners in one state in Australia. Data were collected through focus group discussions and interviews with child protection practitioners and managers currently working with adolescents (n= 44). A grounded theory approach was used to identify the dominant themes or categories and form linkages and relationships through constant comparison techniques. Seven key categories emerged from this analysis: characteristics of the young person and their family; ‘walking it together’– the centrality of relationships; ‘looking back/looking forward’– practice strategies; practitioner attributes and skills; ‘walking a fine line’– working with the families of adolescents; ‘walking with services’– effective inter‐agency work; and organizational context in effective child protection practice with adolescents. Key implications for practice and areas for further research were discussed.     

The Influence of Performance Measurement on Child Welfare Policy and Practice

Correspondence to Clare Tilbury, School of Social Work and Applied Human Sciences, University of Queensland Q 4072, Australia. E-mail: c.tilbury{at}social.uq.edu.au Summary The increasing use of performance measurement in child welfarepromises to have significant consequences. Performance indicatorsare not neutral or merely technical—they represent viewpointsand values that may influence policy and practice. This three-partarticle examines how this may occur. The first part outlinesa theoretical approach to understanding the policy significanceof performance indicators. As they become part of the frameworkwithin which policy debates occur, indicators may frame policyissues, create boundaries around options for solutions, definestandards for evaluating results, and set the terms of publicdiscourse. The second part discusses the background to the developmentof performance measurement in child welfare in Britain, theUSA and Australia, locating it as integral to contemporary approachesto public sector management. The third part examines the performanceindicators used in these jurisdictions-aspects of performancemeasured, underlying assumptions about ‘good’ performance,and how they construct child welfare. Existing indicators narrowlyconstruct child welfare in terms of investigations and out-of-homecare, whereas the child welfare literature suggests a broaderapproach with more attention to family support. The articleargues that there is space to negotiate on the new managerialistterrain, developing an approach to performance measurement thatcontributes to better services and outcomes for children andfamilies.     

Parents' Views on Social Work Interventions in Child Welfare Cases

Correspondence to Trevor Spratt, Lecturer in Social Work, School of Social Work, The Queen's University Belfast, 7 Lennoxvale, Belfast BT9 5BY, Northern Ireland. E-mail: T.Spratt{at}qub.ac.uk Summary This article reports findings from the third part of a three-partresearch project examining the potential for social workersto shift from a child protection to a child welfare orientationin their practice. Whilst social workers in the UK have beenencouraged to make such changes, they have been hampered byconcerns to manage risk. Findings reported from the earlierparts of the project, indicated that there was potential fora substantial proportion of child protection work to be redesignatedas child welfare work, but that where this was achieved in practice,there was evidence of the continued influence of child protectionprocesses as social workers sought to manage the risks inherentin child welfare cases. The study reported here sets out toascertain the views of parents who were subject to child welfareinterventions. The findings indicate that while parents feelapprehension with regard to contact with social workers, inthe majority of cases successful relationships are formed. Itis argued that social workers display considerable skill inmonitoring potential risks whilst engaging with families andthat the subtleties involved in such activity are not capturedby official measures of governance which concentrate on moreabstract indicators of performance.     

Keeping Social Work Honest: Evaluating as Profession and Practice

Correspondence to Ian Shaw, School of Social and Administrative Studies, University of Wales Cardiff, 50 Park Place, Cardiff CF1 3AT Summary The central argument of this paper is that social work needsa radical alternative to existing options for evaluating practice.Social workers at present are offered three choices. They areinvited to choose between applying research, conducting researchor adopting specific forms of empirical research-based practice(for example Everitt et al., 1992; Thyer. 1993; Fuller and Petch,1995). We touch briefly on reasons why we believe none of these optionsprovides an adequate grounding for social work, referring especiallyto the growing call for social work to find new purpose throughan empirical, research-based practice. If alternative approachesare to be persuasive, they must be fashioned from the materialsof a new approach to research on social work practice—‘one that is exploratory rather than confirmatory, buildinga model of evaluation from the practitioners' own accounts ratherthan superimposing an ideal model’ (Elks and Kirkhart,1993, p. 555). The major part of this paper is taken up withevidence from research of this kind. The model of evaluatingin practice with which we conclude the paper is simultaneouslytrue to social workers' accounts of their practice, while offeringa critical starting point for evaluating and refashioning thatpractice.     

Formalizing the Unformalized: Practitioners' Communication of Knowledge in Practice

Correspondence to Dr Jennifer Osmond, School of Human Services, Logan Campus, Griffith University, University Drive, Meadowbrook, Queensland 4131, Australia. E-mail: j.osmond{at}griffith.edu.au Summary Despite considerable debate in the literature, social work continuesto invest considerable analytical and empirical energy on understanding,recognizing and critiquing the nature and form of its knowledgebase. Although such contributions have advanced the discussion,what is largely absent but essential to this debate is an understandingof how practitioners actually express what they know. This paperfocuses specifically on this issue and in so doing, advancesone template for working with practice language. From a qualitative,multi-method research methodology, it was found that participants'communication of their knowledge was not always formal and labelled.Knowing could be expressed via examples, stories, metaphor,as well as understandings that resembled existing theoreticalknowledge or that which had been reformulated and synthesizedin practice. The paper emphasizes the necessity to recognizethis diversity in knowledge communication, so as to accuratelyand responsibly map actual practice knowledge, but in doingso, also raises the issue of addressing limitations that suchrecognition brings. The issue of competent and clear practicearticulation is a topic to which the profession should giveserious attention. The inability of practitioners to explicitlyarticulate the basis of practice behaviour places them at aconsiderable disadvantage in a competitive labour market.     

Risk and Resilience in Long-Term Foster-Care

The concept of resilience provides a necessary framework forunderstanding the varied ways in which some children do wellin the face of adversity. The debate on resilience in childrenhas shifted from an emphasis on factors to an emphasis on processesand mechanisms and from identifying resilience to promotingresilience. Children in long-term foster-care have experienceda range of early adversities which continue to affect theirself-esteem, self-efficacy and capacity to cope with developmentalchallenges. Risk and protective characteristics in the foster-child,the foster-carers, the birth family and the agencies involvedwith the child will interact in complex ways to produce upwardor downward spirals. This article reports on a longitudinalstudy of children in long-term foster-care, funded by the NuffieldFoundation. It provides a psychosocial model that links innerand outer worlds, developmental theory and social work practice,to explore why some children appear to be making good progresswhile others continue to experience multiple developmental difficulties.     

Working with Parental Substance Misuse: Dilemmas for Practice

Correspondence to Dr Brynna Kroll, Department of Social Work, University of Exeter, Richards Building, St. Luke’s Campus, Heavitree Road, Exeter EX1 2LU, UK. E-mail: brynna.kroll{at}plymouth.ac.uk Summary The impact of parental substance misuse on child welfare isnow being increasingly recognized. Drug and alcohol problemsfeature in a substantial proportion of families where thereare child-care concerns and raise issues about engagement, confidentiality,assessment and inter-agency practice. This article exploressome of the dilemmas faced by social welfare professionals whowork with substance misusing parents. Based on a qualitativeanalysis of 40 semi-structured interviews with a wide rangeof practitioners from both adult focused and child and familysettings, in both the voluntary and statutory sector, a varietyof emerging themes will be discussed and linked to those fromother studies. The problems of working with denial, the tensionscreated by different agency objectives and protocols and theway in which children can often fall through gaps in serviceswill be highlighted, as will the way in which some professionalshave sought to resolve the dilemmas they encounter. This willthen be used as a basis for beginning to look at constructiveways forward in relation to training, interprofessional andinter-agency communication and service delivery.     

Men Who Murder Children Inside and Outside the Family

The focus of this paper is on men who murder children. The dataare drawn from a larger study of Murder in Britain,¹ which examinedall types of murder and included data from a total sample of866 case files of both men and women convicted of murder andserving a life sentence in England or Scotland. This analysisis based on a subset of ninety cases of men convicted of themurder of a child. Two types of child murder are compared: menwho kill children within the family (FM, n = 49) and men whomurder children outside the family context (NFM, n = 41). Thetwo types of murder are compared in terms of the childhood andfamily backgrounds of the perpetrator, the circumstances atthe time of the murder and elements of the murder event itself.The main findings reveal many significant differences betweenthe two groups of perpetrators, indicating a need for more nuancedpolicy and practice responses to the murder of children.     

Children in Secure Accommodation

Correspondence to Professor Robert Harris, Pro-Vice-Chancellor, Department of Social Policy and Professional Studies, The University of Hull, Hull HU6 7RX. Summary This paper describes the characteristics of a sample of children(N = 399) being held in secure accommodation in eleven localauthorities prior to the implementation of the Children Act1989. It is argued that secure accommodation cannot be divorcedfrom other aspects of child care policy and practice; that anyconfidence that problems of excessive or variable usage canbe removed by more restrictive legislation is largely misplaced;that when social workers resort to secure accommodation it isoften through a combination of ‘worry’ about anunpredictable child and uncertainty as to what else to do; andthat since not all children in secure accommodation wish toleave it (and the more secure accommodation constitutes goodquality child care the more children are likely to want to stay)a ‘rights’ framework, though necessary, is not asufficient moral or conceptual basis for developing secure accommodationpolicy and practice.     

Cultural Barriers to the Disclosure of Child Sexual Abuse in Asian Communities: Listening to What Women Say

There is apparent under-reporting of child sexual abuse in Britain’sAsian communities and a varied capacity amongst professionalsto respond with cultural competence. Professional approachesoriginate in cultural contexts, which are often different fromthose of most British Asians. If the proportion of childrenand non-abusing carers from Asian communities who access relevantservices is to increase, professionals need to develop betterunderstandings of cultural imperatives which determine behaviourin those communities. Consultations with Asian women in Bradfordreinforce the view that culturally competent practice and respectfuldialogue are essential to the protection of children. They alsohighlight a number of recurring themes. Members of Asian communitiesare aware of child sexual abuse, they recognize that the issueneeds to be addressed by all communities and they report thatmany of those affected within their own communities have foundit difficult to access relevant services. These consultations,like reports of similar work elsewhere, indicate that difficulties,which appear to arise from Asian women’s fears about howagencies will respond, are frequently compounded by the impactof cultural imperatives arising from izzat (honour/respect),haya (modesty) and sharam (shame/embarrassment), which havea considerable influence on how many will behave.     

Modernity, Postmodernity and Social Work

Correspondence to Prof. David Howe, School of Social Work, University of East Anglia, Norwich NR4 7TJ. Summary For so long in search of a common base, there are early signsthat social work's intellectual outlook is fragmenting. Theunity that was once sought in both theory and practice as wellas policy and organziation is being abandoned. A child of modernity,social work now finds itself in a postmodern world, uncertainwhether or not there are any deep and unwavering principleswhich define the essence of its character and hold it togertheras a cohernt enterprise. The article outlines some of the characteristics of modernityand postmodernity, relating them to the rise of social work,its formation within modern society, and its current conditionin what many observers believe is a postmodern world. Thereare three ‘visions’ within which people look toleam the ’truth‘ of things, including matters offact and matters of value: those centred in God's word (revelation);those centred in the minds of men and women (reason); and thosede-centred and dispersed withing language, meaning and culture(relativism).     

Notes on Theory and Practice in Social Work: a Comparative View

Please address reprint requests to Robert van Krieken, Department of Social Work, University of Sydney, Sydney, New South Wales 2006, Australia. Summary There are still a number of problems surrounding the relationshipbetween theories of social work practice and that practice itself.This paper examines the factors underlying those problems andemphasises their roots in the failure to examine the diversityof social work theories and practices. We refer to one attemptto resolve the problems—the distinction between ‘practicetheory’ and ‘theory of practice’—pointout some difficulties with it and suggest an alternative, three-folddistinction within theorising: between (a) materialist socialtheory, (b) strategic practice theory and (c) working concepts. As an example of how those distinctions can be used, we thenbriefly discuss the work of Oskar Negt and its introductioninto the Dutch welfare context, as it was the issues raisedby that which stimulated the ideas in this paper. We concludeby arguing that only this kind of perspective on theorisingcan produce ideas which are of real use to progressive socialwork practitioners.     

Decision making in Child Protection: The Use of Theoretical, Empirical and Procedural Knowledge by Novices and Experts and Implications for Fieldwork Placement

Correspondence to Dr Julie Hudson, 89 Yorktown Road, Elizabeth Park, South Australia 5113 Summary This paper is concerned with the process of decision makingin child protection, particularly as it relates to the decisionwhether or not to remove a child from home. The study compareda group of novice social workers with expert practitioners,placing a particular focus on the types of knowledge that novicesdraw upon when making such decisions. A three-stage, qualitative methodology was employed to investigatechild protection decision making. All parts of the study utilizeda case vignette of a neglect scenario. This paper reports onsome of the findings in respect of the use of theoretical, empiricaland procedural knowledge. The findings suggest that novices tend to lack a clear understandingof the factors that are associated with child maltreatment.While they have a superficial awareness of the concept of riskassessment, they have an inability to weigh factors appropriatelyand to apply this to their practice. The implications of these findings are discussed in relationto field education.     

The Missing Assessment Domain: Personal, Professional and Organizational Factors Influencing Professional Judgements when Identifying and Referring Child Neglect

Professionals encountering possible cases of child neglect facea complex task when judging whether a particular concern warrantsa referral to social work services. A study of referral practicein cases of child neglect, completed in the Republic of Ireland,highlighted that it is not just the nature of the concern thatinfluences referral practice but a range of other factors thatare not related to the needs of the specific child. Assessmentframeworks and tools, designed to assist practitioners makedecisions about potential cases of neglect, usually focus ontechnical–rational activity associated with assessingchildren’s needs, parenting capacity and family and environmentalfactors. The findings from the study described in this paperindicate that assessment practice is as much a practice–moralactivity as a technical–rational one. In other words,it is both a head and a heart activity. In this article, thefactors influencing practitioners’ approaches to the identificationand referral of cases of child neglect are explored. A rangeof factors appear to influence practice. These include the practitioner’sown perception of what comprises neglect and the extent to whichthey use ‘gut reaction’ or an evidence base to reachthis conclusion. Their interpretation of role and the viewsof their colleagues and team manager also influence practice.In addition, their perception of social work services and thebenefits of referral affect decisions to refer. Finally, theirown personal feelings such as fear, guilt, over-empathy andanxiety about the response of the community have an effect onpractice. The paper concludes by drawing together the findingsof the study to produce a ‘practitioner domain’alerting practitioners and managers to the head and heart activitieswhich influence referral practice.     

Child Sexual Abuse Allegations in the Context of Divorce: Issues for Mothers

Correspondence to Catherine Humphreys, Department of Applied Social Studies, University of Warwick, Coventry, CV4 7AL Summary The investigation and assessment of allegations of child sexualabuse constitute a difficult and contentious area for practitionersinvolved in this process. When these allegations emerge in thecontext of divorce, the problems of assessment appear to becompounded. This paper argues that when mothers raise concernsabout child sexual abuse during divorce proceedings these areoften construed as vindictive or misguided. Such constructionsof mothers have significant implications for the protection,or lack of protection of children in these circumstances. Theway in which this ‘knowledge’ about mothers hasdeveloped is explored and held up against the results of empiricalstudies which show that there is little basis for this constructionof mothers. Possible explanations for this incongruity are suggestedwith a view to progressing child protection in this area. As the court cases go on I can see the hopelessness of the wholething. It's getting stronger in me to want to take the law intomy own hands. I wouldn't say it's revenge, it's not ... I meana mother protects its young. You wouldn't see a lioness lettingsomething attack its young. (A mother expressing her desperation that the Family Court ofAustralia has ordered her to send her child on visits to herex-husband who she believes sexually abused their child.)     

Partners in practice: Developing integrated learning opportunities on the Frontline child and family social work qualifying programme

The Frontline programme is a social work qualifying route, in England, featuring a different approach to curriculum design and delivery. Students are based in groups of 4, learning through practicing social work in a statutory child and family social work setting, alongside a Consultant Social Worker (in the role of practice educator). They are also supported by an Academic Tutor who works in partnership with the Consultant Social Worker to facilitate learning. A weekly “unit meeting” is a foundational aspect of the programme, providing opportunities for in‐depth discussion, teaching, and reflection on practice with families. The authors worked together over the first 2 cohorts of the programme and undertook action research to explore the learning opportunities that arise when academic staff and practitioners work side by side to support student learning in this model. Three broad themes were identified which were considered to be significant in helping students to learn which are explored in the paper:

• Learning through engaging in joint dialogue about practice in a unit meeting
• The influence of relationships on learning in social work
• The importance of a connected model of learning which has practice with children and families at its heart

     

Raising awareness of transformative ecosocial work: Participatory action research with Australian practitioners

This article reports on Participatory Action Research with social work practitioners who collaboratively explored the effects on professional practice when practitioners raise their awareness of an ecosocial work approach. Although contemporary research in the profession has contributed to the ongoing development of ecosocial work, there is a notable lack of collaboration with social work practitioners. Using a transformative ecosocial work model of practice, researchers together with social workers from a range of practice contexts met as co‐inquirers to plan, implement and evaluate ecosocial work interventions. As part of a larger international study, this article reports on research outcomes within the Australian context. Overall, results indicate that practitioners incorporated interventions across personal, individual, group and organisational levels of practice, but were constrained by structural elements at broader levels. Continuing the development of ecosocial work requires further collaborative exploration with practitioners, which takes into consideration communities and broader social and political systems. Key Practitioner Messages: ? This research endeavours to contribute to the evidence‐base for progressing transformative ecosocial work in professional practice; ? Using Participatory Action Research (PAR), this research was done in collaboration with social work practitioners as co‐inquirers to develop ecosocial work interventions; ? A range of ecosocial work interventions were implemented at the personal, individual, group and organisational levels.     

Survival Analysis in Social Work Research

Correspondence to Dr Richard Pugh, School of Social Relations, Keele University, Staffordshire ST5 5BG, UK. E-mail: spa08{at}keele.ac.uk Summary Survival analysis is a method of analysing any data set thatconsists of time to event where the data set is not temporallycompleted. That is, where not all of the initial events havebeen succeeded by the end events. Its major advantage is thatit allows the researcher to model the data using the whole set.Although widely used in other disciplines, with a few exceptions,it has received relatively little attention in social work.This paper provides a review of the method and illustrates itsapplication in a study of child protection practice.     

Investigation or Initial Assessment of Child Concerns? The Impact of the Refocusing Initiative on Social Work Practice

This paper is based on a qualitative research study of socialworkers’ and parents’ experiences of attempts to‘refocus’ child protection practice in England sincethe late 1990s. A review of the research base for the refocusinginitiative is presented, leading to an exploration of one ofthe key changes arising from the initiative: the move away frominvestigations in ‘borderline’ cases towards lessintrusive initial assessments. Methods involved qualitativeinterviews with parents and social workers in twenty-three casesdrawn from two local authorities. The main conclusions are thatinitial assessments, as developed through the refocusing initiativeand the Framework for the Assessment of Children in Need andtheir Families (Department of Health, 2000), provide a formof practice that offers benefits in terms of balancing childprotection and child welfare approaches, and in terms of relationshipswith parents.