Supplier Opportunism in Buyer–Supplier New Product Development: A China‐U.S. Study of Antecedents,Consequences, and Cultural/Institutional Contexts

Collaborating with a supplier in a buying firm's new product development (NPD) project is commonly advocated and adopted, but does not always improve project performance. Some pre‐existing collaboration contexts, such as buyer–supplier NPD projects, are especially exposed to supplier opportunism due to the uncertain nature of the collaboration process. Adopting agency theory and transaction cost theory perspectives, we examine: (i) contextual antecedents and project consequences of supplier opportunism and (ii) if these causal influences vary in different cultural and institutional contexts. Using a survey sample of 214 United States (U.S.) and 212 Chinese buying firms’ responses about buyer–supplier NPD projects, we find that supplier opportunism is significantly influenced by the task and relational contexts. We also show that supplier opportunism damages both design quality and efficiency, two aspects of project performance. When comparing U.S. to China, we find that task and relational contexts have a greater impact on supplier opportunism in the U.S., but design efficiency is less hurt by supplier opportunism there. Finally, we show challenges of preventing supplier opportunism in certain NPD collaboration contexts, and offer solutions for overcoming these challenges.     

Supply Disruptions,Heterogeneous Beliefs,and Production Efficiencies

Recent years have witnessed the pervasive supply disruptions and their impacts on supply chain performance. In this study, we investigate the optimal procurement design with supply disruptions and heterogeneous beliefs between the buyer and the supplier. We examine the impact of information asymmetry on the supplier's belief, the control right of the backup production, and the verifiability of supply disruption. The belief heterogeneity creates speculative gains and losses because the buyer and the supplier hold different estimates of the disruption probability. We demonstrate that the buyer's incentive to exploit this belief heterogeneity leads to real production inefficiencies in different scenarios. The production efficiency is not necessarily improved with more transparent information. Moreover, a very pessimistic supplier may have no incentive to invest in improving the reliability even if this is costless, and the supplier may produce more when the expected production cost becomes higher. When the buyer sees some value in using the supplier's estimate to update his own belief, we find that the main results hold unless the buyer completely abandons his belief.     

两级供应链产品质量控制契约模型分析

基于博弈论和委托代理理论,研究在两级供应链中如何进行质量控制契约设计的问题。建立生产商和购买商的期望收益函数模型,生产商对其生产过程投资水平进行决策并确定其产品质量预防水平;购买商进行质量评价决策并确定其产品质量检验水平。生产商存在降低其生产过程投资水平的道德风险问题,在生产过程中将"削减投资",购买商为激励生产商提高其生产过程投资水平将支付"信息租金"的成本。购买商在进行产品质量检验决策时,存在夸大产品质量缺陷率的道德风险问题,在产品质量检验过程中将"过度检验"。运用最优化原理,求解生产商的最优生产过程投资水平、产品质量预防水平和价格折扣额与购买商的最优质量检验水平和外部损失分摊比例,并进行了算例分析,结果表明:当生产商提高其生产过程投资水平时,其质量预防水平将显著增加,购买商的质量检验水平将显著下降;随着购买商质量检验水平的提高,生产商所提供的价格折扣额先增大后减少,生产商所承担的外部损失分摊比例将会下降,其期望收益增加,购买商的期望收益将会减少,供应链联合期望收益将呈现"倒U"型,求解了期望收益的最大值及各契约参数的值,结果证明所提出的质量控制契约模型是可行的。     

基于上游成员的机会成本和消费者偏好的供应链产品策略

基于对上游成员的机会成本和消费者在质量偏好上的异质性的考虑,本文研究中心化和由一零售商与一制造商（供应商）组成的分散化供应链在质量和数量上的最优产品策略。通过构建问题的理论模型及分析,分别获得最优解和博弈均衡解。进而利用灵敏度分析和算例讨论了消费者对质量偏好的异质性和上游成员的机会成本对供应链的产品策略、供应链的利润和消费者剩余的影响。研究发现：当边际质量成本较低时,供应链产品策略应主要考虑满足大众需求;而当边际质量成本和消费者对质量偏好的异质性程度都较高时,供应链只需考虑部分高质量敏感的消费者;当消费者对质量的平均偏好水平较低,边际质量成本较高和顾客需求趋于同质时,产品应考虑退出市场;此外,成员的权利均衡有助于完善供应链利润和社会福利,而零售商的强势帮助消费者培育和提高产品质量。最后,占据先动优势的一方在利润分配时基本上占上风。     

An integrated supplier-buyer model for improving supply chain coordination

This study develops a decision support model that can be used by a supplier in making production and price decisions at contract renewal times in a supply chain environment. The supplier first makes aggregate production decisions with a special attempt to estimate buyer commitments, and then determines the price of the item so as to satisfy his own profit and buyer cost reduction expectations simultaneously. Mathematical programming models are designed to achieve these in accordance with the contract terms. The main emphasis is placed upon the conceptual and negotiation aspects of the models, and some solution procedures are cited from previous studies. Then the approach is implemented in the biggest electric motor manufacturer in Turkey which has a large number of buyers in household appliances sector, and it is shown to be a useful tool for developing fair partnership.     

Competitive and Collaborative Quality and Warranty Management in Supply Chains

Product quality and product warranty coverage are two important and closely related operational decisions. A longer warranty protection period can boost sales, but it may also result in dramatically increased warranty cost, if product quality is poor. To investigate how these two decisions interact with each other and influence supply chain performance, we develop a single‐period model with a supplier that provides a product to an original equipment manufacturer, which in turn sells it to customers. Customer demand is random and affected by the length of the product warranty period. Warranty costs are incurred by both the supplier and the manufacturer. We analyze two different scenarios based on which party sets the warranty period: manufacturer warranty and supplier warranty. Product quality is controlled by the supplier, and the manufacturer determines the ordering quantity. We analyze these decentralized systems and provide the structural properties of the equilibrium strategies. We also compare the results of centralized and decentralized systems and identify the conditions under which one system provides a longer warranty and better product quality than the other. Our numerical study further shows that, in decentralized settings, when the warranty period is determined by the firm sharing the larger proportion of total warranty costs, the supply chain can achieve greater system‐wide profit. Both parties can therefore benefit from properly delegating the warranty decision and sharing the resulting additional profit. We further design a supplier‐development and buy‐back contract for coordinating decentralized supply chains. Several extensions are also discussed.     

工艺设计质量信息不对称环境下质量激励合同设计

工艺设计质量决定了产品可制造性，从而对产品质量产生重要影响。在生产外包环境下，不仅供应商的质量努力难以合同化，而且工艺设计质量可能是设计者的私人信息，因此在供应商和制造商之间往往是不对称的，从而为质量激励合同设计带来挑战。本文考虑一个制造商和一个供应商构成的两级供应链。制造商可能自己设计产品，然后将生产外包给供应商，也可能将设计和生产都外包给供应商。本文分析了在这两种外包策略下，制造商的质量激励合同设计。研究发现：1）当工艺设计质量是对称信息时，制造商可以通过质量合同设计实现全局最优质量和利润；2）当工艺设计质量是制造商的私人信息时，工艺设计质量高的制造商可以通过降低对供应商的质量惩罚强度以及增加采购价格来传递工艺设计质量的信号；3）当工艺设计质量是供应商的私人信息时，制造商可以通过质量合同菜单来甄别工艺设计质量信息。与工艺设计质量是对称信息时的均衡合同相比，在针对低工艺设计水平供应商的合同中，制造商降低质量惩罚强度和采购价格；在针对高工艺设计水平供应商的合同中，质量惩罚强度不变，但采购价格提高。     

Optimal Quantity Discount Design with Limited Information Sharing*

In this article we address the optimal quantity discount design problem of a supplier in a two‐stage supply chain where the supplier and the buyer share annual demand information only. The supply chain faces a constant deterministic demand that is not price sensitive and operates with fixed setup costs in both stages. We show that the supplier can actually moderate a cost‐minimizing buyer to order in quantities different than the buyer's optimal order quantity in the traditional setting and develop a multi‐breakpoint quantity discount scheme that maximizes supplier's expected net savings. The proposed multi‐breakpoint discount scheme can be easily computed from the available information and, while also maximizing the supplier's net savings, is very effective in achieving high levels of supply chain coordination efficiency in the presence of limited information.     

基于采购商投资的双源采购与供应商定价决策

随着供应链的全球化发展,供应链成员企业的合作越来越紧密。许多采购商通过直接对供应商投资提高供应的可靠性或降低采购成本。本文研究双供应商-单采购商的两级供应链中采购商投资、供应商定价以及采购商采购决策。在此供应链中,供应商和采购商之间存在先后决策的Stackelberg博弈,供应商之间存在同时决策的贝特兰德博弈。本文考虑异质供应商,即供应成本与稳定性存在差异,接受采购商投资后两者的改进效应也不同,建立了采购商投资、供应商定价、采购商采购三阶段博弈模型,基于凸优化理论和博弈分析方法对问题进行分析,并应用邻域搜索的自适应差分计划算法对问题进行求解。研究了供应链成员企业的最优均衡决策,分析供应成本、供应稳定性以及投资改进效应对最优均衡决策的影响。     

Structuring Supplier Involvement in New Product Development: A China–U.S. Study

Buying and supplying organizations rely on each other for developing better products in an efficient manner, which explains the popularity of involving suppliers in new product development (NPD). However, such involvement is not always successful, partially due to the challenges of structuring a buyer–supplier team to manage joint dependence and dependence asymmetry. This study adopts an organizational dependence view to examine how three types of intergroup structures—administrative (formalization and centralization), task (task interdependence), and physical (colocation)—influence project performance and buyer learning in NPD projects. Furthermore, adopting a contingency theory perspective, we study whether the national context moderates the effects of intergroup structures on project outcomes. We adopt a two‐group structural equation modeling approach to test hypotheses with survey responses from a sample of NPD projects in the United States (US) and China. Results show different ways in which intergroup structures influence project performance and buyer learning in the two culturally, economically, and institutionally distinct countries. We discuss the implications of these new findings and present directions for future research.     

Configuration of flexibility strategies under supply uncertainty

In this paper, we study a buyer׳s configuration of flexibility strategies under supply uncertainty. His main supplier׳s production process is uncertain, and he can either choose pricing flexibility (setting prices depending on the available supply) or operational flexibility (requesting a contingent order from a backup supplier). As the buyer may or may not find a suitable contingent supplier ex post, we study two scenarios that the backup supplier׳s supply is infinite, and that this supply is random. We also include the factor that the main supplier may determine the wholesale price. We demonstrate that the adoption of flexibility strategies is controlled by threshold policies in different scenarios whether the main supplier determines the wholesale price or not. We also investigate how the buyer׳s attribute (finding a suitable contingent supplier) affects the configuration of flexibility strategies.     

基于RFID技术的双供应链投资决策研究

本文考虑零售商主导的分别由一个供应商和一个零售商组成的两条竞争型供应链中,当两个供应商都未投资RFID技术、只有一个供应商投资RFID技术以及两个供应商同时投资RFID技术时,考虑供应商成本结构的差异,对比分析供应链的投资决策。由于模型解析解过于复杂,本文通过算例分析,着重考虑产品的替代率、RFID标签价格以及库存可获得率三个因素对供应链成员利润的影响。结果表明两条供应链对RFID技术的投资决策会因成本结构和产品替代率的不同而发生变化,其中在两个供应商生产成本差异较大且产品竞争强度较低时,生产成本较高的供应商更愿意投资RFID技术,而生产成本较低的供应商不愿意投资RFID技术,两个零售商则希望使用RFID技术,所以此时仅会有一条供应链上的成员达成一致,决定投资使用RFID技术。     

一种基于期权的供应商能力预订模型

在供应链中,合作企业实现风险共担,利益共享是供应链管理的基本目标。本文通过引入期权机制,提出了制造商预订上游供应商的生产能力的数学模型,使之能以较低的风险获取外部资源,以保证经营目标的实现。同时,也能使供应商通过期权降低自身的经营风险,增强收益的能力,最终实现供应链利益的整体协调。     

Flexibility or Cost Saving? Sourcing Decisions with Two Suppliers

This article studies a decentralized supply chain in which there are two suppliers and a single buyer. One supplier offers the quantity flexibility (QF) contract to the buyer, while the other offers the cheaper price. Under the QF contract, the buyer does not assume full responsibility for the forecast, yet the supplier guarantees the availability of the forecasted quantity with additional buffer inventory. On the other hand, the price‐only contract places full inventory burden on the buyer, but with a cheaper price. We study this problem from the buyer's perspective and solve for the buyer's optimal procurement and forecasting decisions. We identify areas where flexibility and cheaper price have an advantage, one over the other. Our results indicate that the buyer significantly benefits from having multiple sources of supply. We also find that, from the system's standpoint, a multisupplier system may outperform a single‐supplier supply chain under certain conditions. Interestingly, we observe that providing too much flexibility may benefit the low‐price supplier rather than benefiting the QF supplier. We discuss the managerial implications and provide directions for future research opportunities.     

The Value of Production Schedule Integration in Supply Chains

This study explores the value of integrated production schedules for reducing the negative effects of schedule revisions in supply chains involving buyer and supplier firms. A stochastic cost model is developed to evaluate the total supply chain cost with integrated purchasing and scheduling policies. The model minimizes the costs associated with assembly rate adjustment, safety stock, and schedule changes for all supply chain members. Through experimentation, the paper examines the impact of several environmental factors on the value of schedule integration. This study finds that schedule integration can lead to overall cost savings in a supply chain, but some firms may have to absorb costs in excess of those they would incur with independent scheduling. Environments with high inventory holding costs and long supplier lead times may not find it beneficial to adopt an integrated schedule. Forecast effectiveness plays a critical role in realizing the benefits of schedule integration. The paper concludes with suggestions for future research.     

考虑质量失误的供应链博弈模型研究

在理性的制造商和供应商组成的二级供应链中,考虑存在产品质量失误的情况下,通过最优化方法选择中间品的质量水平和制造商的检测水平,以实现供应链的利润最大化.并结合实际情况,根据质量内部、外部失误的不同承担方式,讨论了三种质量损失承担方式,得到在整体损失由两者共同承担的情况下,通过制定合理的内、外部损失分配系数,可以使两者选择水平的纳什均衡解与供应链的全局最优解相符,从而实现供应链全局最优和局部最优的一致.所得结论对指导供应链的有效运作有着较好的实际意义和参考价值.     

Failure Risk and Quality Cost Management in Single versus Multiple Sourcing Decision

The advantage of multiple sourcing to protect against supplier failures arising from undependable products due to latent defects is examined using a model with nonlinear external failure costs. Prior research has focused only on supplier failures arising from unreliable supply, such as late, insufficient, or no delivery. I derive a closed‐form characterization of the optimal production quota allocation for the LUX (Latent defect‐Undependable product‐eXternal failure) setting. The allocation determines the optimal supply base, with intuitive properties that hold under a mild requirement. The requirement includes the special case of equal procurement costs charged by suppliers but also allows unequal costs without any particular order. The key result of the article is a necessary and sufficient condition determining whether single or multiple sourcing is optimal. Another condition is obtained to determine the exact size of the optimal supply base, provided the mild requirement holds. With minor modifications, the results also hold when a buyer‐initiated procurement contract can be used to elicit private information on the suppliers’ unit variable production costs.     

A Hierarchical Product Development Planning Framework

Uncertainty in new product development (NPD) planning embraces market, creative, technological, and process dimensions to a much greater extent than in non‐NPD project planning. Yet, NPD management is becoming increasingly decentralized, both within the firm and across the supply chain. Hence, planning for NPD uncertainty often results in path‐dependent scenarios cutting across the strategic, tactical, and operational levels of planning. To coordinate this resulting complexity, we propose a stochastic hierarchical product development planning framework with multiple recourses, i. e., corrective actions, to maximize performance across a firm's entire NPD program. We also argue the necessity for a fourth planning level, the infrastructural, that reestablishes norms for market projections, technological forecasts, scheduling, and requirements as latent uncertainty in the environment is continually revealed. An illustration from the automotive industry is presented to demonstrate a deployment of our framework. We additionally discuss the applicability of this framework for managing NPD capabilities over time.     

欺压与风险分担:B2B电子交易市场环境下均衡策略分析

B2B电子交易市场为生产商和零售商提供了新的销售和采购渠道,从而改变了传统供应链结构.在考虑了随机需求和随机电子市场交易价格的基础上,文章研究了在B2B电子交易市场环境下单一生产商和单一零售商组成供应链的最优策略.在销售期之前,生产商首先决定批发价格和生产数量;作为跟随者,零售商决定零售价格和订购数量.在销售期,生产商和零售商可以在B2B电子交易市场中交易.研究结果表明,对于零售商,B2B电子交易市场可以作为投机市场或者第二采购渠道,而生产商在定价策略中通过欺压目的或者风险分担目的来进行风险管理.     

A high-quality-supplier selection model for supply chain management and ISO 9001 system

Supplier selection process for supply chain management (SCM) and ISO 9001 quality management system environments is considered. Determining suitable suppliers in the supply chain has become a key strategic consideration. However, the nature of these decisions is usually complex and unstructured. This paper proposes a high-quality-supplier selection (HQSS) model to deal with supplier selection problems in supply chain management. In selecting a supplier, quality management factors are considered first, and then price, delivery, etc. Quality management factors include a quality management audit, product testing, engineering work force, capability index, training time, etc., based on a five-interval scale. Next, the HQSS model determines the final solution by considering factors such as price, production lead-time, and delivery time.