领导干部网络舆情应急处突能力提升策略

领导干部在应对网络舆情时,经常出现因"躲""拖""堵""懒"等心理所致的应对不及时、不主动、不科学、不到位的失范现象。针对这些问题,领导干部要突出"快",第一时间发声;聚焦"准",主动精确回应;把握"度",恰到好处应对;着力"效",提升舆情处置力。     

应对新形势下突发性新闻事件的方法

<正>如何应对突发性公共危机事件,加强舆情发布和新闻处理,做好舆论引导,营造有利的舆论环境,是当前各级党委、政府面临的新考验和新课题。不断提高突发性事件的新闻和舆论处理能力,为事件的妥善处理营造良好舆论氛围,最大限度降低和消除因突发事件引起的各     

政府“触官”舆情回应弹性影响机制与调适策略

政府"触官"舆情是指由政府官员言行引发的舆情事件与舆论态度。政府"触官"舆情事件中政府回应速度与回应质量不匹配,会影响政府形象,降低政府公信力。政府"触官"舆情回应弹性受到内外部环境压力、舆情注意力分配、多元主体博弈、政府回应能力等多维度因素的影响。基于此,政府应通过借助内外双重环境压力、合理配置舆情注意力、完善主体博弈策略、提升舆情回应能力等调适"触官"舆情回应弹性。     

公权机关网络舆惰应对策略分析

网络虚拟社会对现实社会的影响和作用巨大。公权机关网络舆情应对中存在对舆情苗头反应迟缓、对信息公开遮遮掩掩、对舆情信息删除堵封、时危机处置忙乱无序等问题。因此，要在坚持及时、坦诚、第三方、柔性引导与外在规制相结合的原则上，结合网络舆情舆论潜伏、网络围观、争辩聚合．影响消退讶个阶段的变化规律，采取及时、有效的应对措施，构建科学的网络舆情危机应对机制。     

“舆论搭车”的治理困境与政府“双微联动”的优化路径

"舆论搭车"是社会公众基于"共情"产生的关注舆情事件、引发舆情目标转移、倒逼公权力介入的现象。一些领导干部舆情事件应对能力不足,在面对"舆论搭车"时出现了不作为、不配合、不妥帖、不矫正等问题。政府"双微联动"能够引导"舆论搭车"趋向,增强舆论传播的快速性和精准性,形成舆论传播的集群效应,规避和弱化"舆论搭车"现象及其负面影响。为此,应进一步优化政府"双微联动",构建立体化政务信息传播新格局,提升政府"双微联动"的运营能力,搭建政府"双微联动"实施框架,更好地巩固意识形态工作领导权。     

重大突发公共卫生事件舆情引导常见错失研析

在累次重大突发公共卫生事件发生与处置过程中,常有一些舆情引导的错失,应该引为鉴戒:信息发布中心"非中心化",专家盲目说话成"砖家",信息公开不及时、留死角制造"舆情盲区",与网民死磕激发"次生舆情",过于零碎化的报道失却"新型举国优势"。     

地方政府应对网络舆情的误区及对策

与传统舆情相比，网络舆情呈现出许多新的特点。地方政府在应对网络舆情的实践中也存在着不尽人意的地方。因此，应该从加强政府自身建设，完善网络舆情工作制度，建全网络舆情处置机制，创新网络舆论引导机制，构建网络法律体系等方面着手，提高地方政府应对网络舆情的能力。     

领导决策如何突破舆论绑架困局——以“义昌大桥垮塌事件”为例

领导决策突破舆论绑架困局,要在坚持"早讲事实、重讲态度、慎讲原因、多讲措施"原则的同时做到以下五点:一是利用大数据和互联网技术,抢占舆论制高点,增强领导回应主动性;二是加强现场管理,切实做好记者服务引导工作;三是建立网络舆情回应联动机制;四是建立健全系统化的网络舆情引导机制;五是加强相关领导的媒体素养和媒体意识培训。     

网络舆情视角下非常规突发事件应急管理机制研究

非常规突发事件除了在现实社会中产生影响外,也会在网络舆情中产生巨大的影响力,并直接左右事件的发展过程.深入研究非常规突发事件和网络舆情的规律特征,有助于政府加强对于网络舆情的管理,并能在非常规事件突发的情况下把握话语权,将潜在的风险降至最低.政府对网络舆情要做好快速反应机制、防控和预判机制、网络舆情引导控制机制以及应急处置机制的建设.     

突发事件官方发声“四策”

官方发声是各类突发事件中的一种舆论引导机制。在舆情处置中,官方发声失误主要表现在:一是强行设置事件议程,轻率表明政府的立场、态度,以致引发舆论争议,陷入被动局面。二是官方通稿套路化迹象明显,有时适得其反,引发次生舆情。三是引导网民对事件原因做出非责定性,结果坐实推卸责任、不敢担当形象。四是管控思维作祟,对网民的关注和质疑予以驳斥,激化官民矛盾。为规避官方发声失误风险,官方应强化问题导向,稳妥处置事件,即有话会说;应掌握舆情变化,调整引导策略,即官话少说;应疏导公众情绪,达成舆论共识,即硬话软说;应促进理性思考,避免舆论雪崩,即假话不说。     

公推公考:公选制度的探索和完善

党的十七大将"公开选拔、注重实绩、群众公认"写进报告,充分说明公开选拔干部在实质上推进了一大步,"民主、公开、竞争、择优"选拔机制取得了阶段性进展.     

Public Organizations Between Old Public Administration,New Public Management and Public Governance: the Case of the Tuscany Region

This paper analyzes the presence of different managerial approaches in a public organization, the Tuscany Region of Italy. In particular, it highlights the phenomenon of the plurality of frameworks working in the organization, namely Old Public Administration (OPA), New Public Management (NPM) and Public Governance (PG). The transformation and coexistence of the above-mentioned models is tested with a content analysis based on the perspectives of policy makers and top-level managers expressed in interviews and on the context of administration planning and control systems found in documents. Each managerial logic has a different relevance in the organization.     

Public Procurement and Public Financial Management in Africa: Dynamics and Influences

Public Organization Review - How do public procurement practices influence effective public financial management (PFM) in Africa? Notwithstanding the several public procurement reforms to improve...     

Promoting Public Trust in Public Organizations: Explaining the Role of Public Accountability

This paper is aimed at explaining the role of public accountability in promoting public trust in public organizations. Initially a conceptual model was developed. Then, the model was tested empirically in Iran. The result shows that public accountability influences the public trust by improving citizens’ satisfaction. In other words, legal, ethical, financial, functional, and utmost political accountability affect public trust through influencing citizens’ satisfaction. This study also confirms that changes in social trust, citizens’ trust in government, and media will moderate trust in public organizations.

公共危机中的多元舆论博弈与网络舆情治理能力提升研究

网络舆情治理是社会治理体系的重要组成部分,然而,一些领导干部因缺乏网络舆情危机意识及媒介素养,网络舆情治理能力不高。在多元舆论的共赢博弈中实现网络舆情治理的现代化,要坚持以人为本、坚持以解决实际问题为基本导向、坚持依法治理与柔性治理相结合,重塑网络舆情治理理念;要将网络舆情治理范式从舆情管控治理范式转变为网民整合治理范式;要精准把控好速度、广度、深度,不断提升舆情治理能力。     

Public planning and political strategy

Planning theory and practice derived from corporate experience, management science and rational decision theory have had little influence on decision-making in the public sector. The political environment and organizational complexity of public decision making render conventional approaches to objective, rational, comprehensive planning of limited value in government agencies and in private corporations involved in public policy making. A more effective approach to strategic planning and management must be based on an understanding of the political dynamics through which policies are made. It must adopt a variety of styles directly related to major functions in the policy making process and use a variety of political intervention and influence techniques that facilitate the implementation of plans and policies.     

Public expenditure and public accountability

Within a parliamentary democracy, both the Executive and Legislature have key roles in ensuring public accountability for budgetary decisions. The internal budgetary processes of the United Kingdom Government have developed the PESC system of planning public expenditure over a rolling five year period at constant prices. At the same time, the effectiveness of parliamentary financial procedures, far removed from the decision processes, has further declined. The key weaknesses are identified as: (1) the almost complete divorce between parliamentary discussion of expenditure and that of taxation; (2) the manner in which the Government's survival might be imperilled by defeat even on minor items, which limits the activities of Government backbenchers; (3) the unequal knowledge and resources of Government and Parliament, accentuated by British traditions of official secrecy; and (4) the failure of Parliament to seize those opportunities which are available (e.g. debates on the annual Public Expenditure White Paper). Proposals have been made for reform of financial procedures and for a new system of select committees by the Expenditure and Procedure Committees. These are evaluated and given a cautious approval. The emphasis is on the aim of integrating parliamentary debate of the expenditure and revenue sides of the public budget. A single budgetary document is proposed. Multi-year tax forecasts, and the underlying medium term economic assessment, should be published. ‘Tax expenditures’ should be carefully costed and linked to the relevant expenditure programmes. These reforms would provide a more coherent and comprehensive framework for public debate of budgetary decisions.     

公共管理与中国发展——公共管理学科发展的回顾与前瞻

从20世纪70年代末起在中国大地开始进行的历史性变革到现在已经超过20年了。在这场变革中 ,以经济学为代表的许多社会科学学科做出了重要的贡献。随着中国改革的深入与发展 ,随着改革重点从提高效率为主到效率与公平兼顾 ,从市场经济体制的建设向民主与法制社会的转变 ,越来越多的改革实践问题向中国的社会科学领域的学者 ,尤其是向公共管理领域的学者 ,提出了挑战。如果说经济学在中国前一时期的改革与发展中成为社会科学领域中的带头学科 ,那么中国未来的改革与发展则迫切要求公共管理加入到带头学科的行列之中。随着公共管理专业硕士 (MPA)学位教育在中国的开展 ,更多的人们开始了解公共管理这个学科领域在中国改革与发展中的重要地位与作用 ,开始关注这个学科的工作及成果。本刊自2002年第2期开始 ,创办“中国公共管理论坛”这个栏目 ,就是希望能够在中国公共管理领域的学者之间 ,在公共管理领域的学者和实践者之间 ,搭起一座桥梁 ,提供一个学术交流的园地 ,使公共管理不辱使命 ,承担起历史的重任 ,为中国进一步的改革与发展做出其应有的贡献。本栏目的创办得到了清华大学公共管理学院的大力支持 ,他们还专门为本期组织撰写了首篇文章 ,旨在理清国内外公共管理学科的历史发展脉络 ,对有关公共管理学     

Public Administration and Policy: Capacity Building for High Performing Public Organizations in Vietnam

Public Organization Review -     

公共政策的公共利益取向

从正确认识公共利益出发,分析了政府利益及利益团体对实现公共利益的影响;然后结合公共政策的本质,提出坚持公共利益取向,就是坚持利益原则;最后结论是制定公共政策必须提倡公共精神,致力于追求公共利益.