From advocacy to service provision: state transformation and the disability rights movement in Taiwan

This research uses the development of the disability rights movement in Taiwan as a case study to analyze the impact of state transformation, in particular marketization of social welfare policy, on the disability rights movement. First, the institutionalization of the disability rights movement enabled it to expand its organizational structure and become involved in shaping policy. Secondly, when disability rights organizations started to undertake state-funded projects, their focus shifted from advocacy to service provision. Thirdly, competition for limited state-funding gave the organizations led by urban-middle class advocates a significant advantage over small, community-based NPOs and gathered significantly greater resources. Finally, this paper suggests that, in a context in which the state did not provide basic social services for its citizens with disabilities, the institutionalization of SMOs turned advocacy groups into service providers. Although the number of disability civic organizations increased, the voices of advocacy groups were weakened.     

Doing gender in public services: Affective labour of employment agents

The restructuring of state bureaucracies into service organizations and the new welfare state paradigm of activation have changed the work requirements of front‐line workers in public employment agencies across Europe. Public employment agents are less engaged in bureaucratic labour, but have to perform service work. They use affective means to motivate and to monitor and sanction jobseekers. This article provides evidence that these transformations in Austria, Germany and Switzerland did not suspend the gendering of public service work. We discovered four typical modes of affectively enacting the state: both male and female employment agents follow feminized service work patterns or masculinized entrepreneurial norms. To prevent a possible loss of their professional status, some employment agents reinterpret affective labour as professional service work that demands high expertise. Others resist the activation paradigm by performing traditionally feminized care work or by still adhering to affect‐neutral male bureaucratic work.     

NGOization,Foreign Funding,and the Nicaraguan Civil Society

A substantial section of nongovernmental organizations (NGOs) in the global South depend on foreign funds to conduct their operations. This paper explores how the availability of foreign funding affects their downward accountability, abilities to effect social change, and their relative influence in relation to traditional grassroots, membership-based organizations (GROs), which tend not to receive such funding. Drawing on a case study of Nicaragua, we challenge the notion that foreign funding of domestic NGOs leads to the evolution of civil society organizations, which have incentives and abilities to organize the marginalized sections of society in ways to effect social change in their interests. Instead, we find that foreign funding and corresponding professionalization of the NGO sector creates dualism among domestic civil society organizations. Foreign funding enhances the visibility and prestige of the “modern” NGO sector over traditional GROs. This has grave policy implications because foreign-funded NGOs tend to be more accountable to donors than beneficiaries and are more focused on service delivery than social change-oriented advocacy.     

Understanding Nonprofit Advocacy in Non-Western Settings: A Framework and Empirical Evidence from Singapore

Research on nonprofit advocacy in non-Western settings is still rather limited. In this article, we address this limitation by examining the advocacy practices of nonprofit charitable organizations in Singapore, a non-liberal democratic city-state in Southeast Asia with a history of colonial rule. We ask the following questions: What are the key environmental and organizational factors that influence the scope and intensity of advocacy activities of nonprofit organizations? In particular, what is the effect of the political context on the advocacy strategies and tactics among these organizations? To answer these questions, we present a three-factor explanatory model of nonprofit advocacy incorporating cause, capacity, and context. The research methodology entails a survey of nonprofit executives from a random sample of Singapore human and social service organizations. Our findings shed light on how the various aspects of the political context—perceived opportunities and threats from government intervention and dependence on government funding—shape nonprofit advocacy in a non-Western setting.     

Positive enough? A content analysis of settlement service organizations' inclusivity of LGBTQ immigrants

Little is known about how effective Canadian settlement organizations are in meeting the needs of lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) immigrants. The authors conducted a two-stage content analysis of the inclusion of LGBTQ immigrants in 34 settlement organizations in Ontario and Newfoundland and Labrador, and on the delivery of services by nine settlement organizations that self-described as LGBTQ-positive spaces. Stage 1 deductive content analysis findings revealed poor inclusion and support for LGBTQ immigrants. Stage 2 inductive content analysis findings revealed four service priority areas: health/well-being, community connections, advocacy/education, and disability. Recommendations for best practices are discussed.     

Thirty years of advocacy in San Francisco: lessons learned and the next generation of leadership

Professional advocacy organizations are often challenged by the question of their authentic community representation and their ability to balance short-term pragmatism with strategic plans for long-term, systemic change. Coleman Advocates, one of the nation's most effective child advocacy organizations, has taken up this challenge under the leadership of a next-generation leader of color who followed a dynamic director of the baby boom generation. In this piece, Coleman's thirty years of social change strategies are analyzed from the perspective of this new executive director, who has facilitated the latest organizational shift that deepens its commitment to building bottom-up grassroots leadership and community power while keeping the best of the professional, staff-led advocacy model. Issues of race, accountability, power, and movement building are addressed through the lens of one organization's evolution, with the goal of building a long-term movement that will achieve racial and economic equity for all children and families.     

A University-Community Partnership to Change Public Policy

Abstract

This paper describes a project aimed at promoting major change in government policy toward the growing problem of food insecurity in Israel. The project was initiated by Ben-Gurion University in collaboration with community service and social advocacy organizations. This joint action led to a dramatic change in government activity. The problem of food insecurity moved from a state of obfuscation to the establishment of a special ministerial committee mandated to develop policy guidelines for a national school lunch program. For higher education to contribute to the community, necessary preconditions must exist: Is the faculty committed to promotion of social change? Do the organizational and community environments legitimize university-sponsored activity for such purposes? Is the faculty competent to act effectively in the community and adopt strategies for political influence? Are there organizational mechanisms, action frameworks, and community contacts that enable collaboration for the purposes of social change? This case discussion uses the analytical framework developed by Taylor (1985) to evaluate the preconditions for action and the processes involved in facilitating university-community collaboration for promoting policy change.     

The Case for Better Maps of Social Service Provision: Using the Holy Cross Dispute to Illustrate More Effective Mapping

Third-sector organizations provide essential services, but not all types of organizations operate equally well given different intensities of public problems. This article argues for maps that would help social service funding bodies. Those maps would include three elements: (1) a measure of service demanded by a community, (2) data on the full range of organizations able to supply those services, and (3) a chart that identifies those organizations that provide services at different intensities of need. By providing information about the supply of organizations in a community, with measures of demand for services, state funding bodies, foundations, and individual philanthropists can make informed decisions about where to allocate funds. An ideal map is illustrated by using the case of the Holy Cross Dispute (2001), whereby a host of voluntary sector organizations provided a voice for residents in this divided Belfast community. The result is a call for more intensive mapping exercises of voluntary sector social service provision.     

Advocacy with Gloves on: The “Manners” of Strategy Used by Some Third Sector Organizations Undertaking Advocacy in NSW and Queensland

This article examines the strategies used by some third sector organizations in Australia to advocate. The purpose of this article is to identify the kinds of activities that organizations in New South Wales and Queensland use to promote advocacy, the kinds of language that is used to describe these activities, and the reasons given for the particular strategies adopted. The extent to which the organizations adopt “softer” (that is more institutional forms of advocacy) rather than more openly challenging forms of activism is examined, particularly in light of a neo-liberal political and economic environment. In this analysis emergent strategies are identified that are not easily categorized as either “institutional” or “radical” advocacy. The article presents an exploratory analysis of some of the implications of the strategies adopted, in terms of their democratic effects and potential to strengthen the capacity of third sector organizations. The article is informed by the findings of a qualitative research project involving interviews with 24 organizations in the community services and environmental fields.     

Collaboration for the Provision of Services

Abstract

This paper conducts a review of the extant literature to examine community collaboration in the provision of human services. The authors conducted a systematic research synthesis to organize literature around how community organizations should position themselves in order to maximize the benefits of collaborative relationships while enhancing service provision. Evaluation of the literature reveals 30% of the articles could be classified as empirical. Due to limitations of the studies no definitive statements could be made regarding the nature of collaboration and what works in the collaborative process; however, some generalizations are suggested. Gaps in the literature include lack of rigorous empirical studies that identify best practices, the type of training needed to prepare staff and members of organizations for participation in the collaborative process, and differing management models and practices to determine which forms of governance system achieve the best results.     

The upside‐down roots of a transnational advocacy network: applying an ‘organizational ecology’ approach to the anti‐GMO network

In this article, I examine a transnational advocacy network opposed to the introduction of genetically modified crops and supportive of organic agriculture in India. I argue that this network illustrates some of the consequences of ‘upward oriented linkages’, in which professional NGO brokers focus on constructing relationships with other professional or elite partner bodies such as donor organizations, global retailers and the English language media. The ‘upside‐down’ tree that results has roots pointing upwards to global partners and to domestic elite actors but is less responsive, and less tightly bound, to mass organizations and to its purported non‐elite constituency of marginal farmers. I make this case through a methodological approach I term ‘organizational ecology’ in which I explore the idea of NGO based advocacy organizations as filling ‘niches’ in the larger political ecology of rural India and within this ‘ecology’ forming symbiotic connections to other organizations.     

从上海实践分析居民自治的环境和路径

上海居民自治的大量活动案例表明,组织化、项目化、个案化是其主要的阶段性特征。如何将局部的、阶段性的自治典型案例,朝着普遍的、覆盖社区生活全过程的方向推进,是当前完善基层治理、促进社区和谐稳定的迫切需求。近期现实可行的增强居民区自治功能的主要对策,一是将社工站的职责定位为协助居委会开展自治为主,而非承接行政事务为主,减轻居民区工作班子的过重负担,并改革对居委会的考核机制,形成有利于其集中精力开展自治的外部环境;二是提升居民区工作人员整体素质,区分不同性质,吸引更多具有组织协调和宣传动员能力的居民,通过选举或聘用成为居委会成员或专职党务工作者、社工,形成能够普遍有效组织居民开展自治的工作骨干队伍;三是有序培育社区服务型的社会组织,给予居民区楼组、社区文体活动团队、社区公益型社会组织进一步的支持,夯实居民自治的群众基础。     

Political Advocacy in the Context of “Show Me Your Papers”: How Do Human Service Administrators Respond to Policy Upheaval?

This study focuses on the political advocacy of human service administrators following implementation of a highly restrictive state immigration law. It tests hypotheses to assess whether factors associated with the political advocacy of human service administrators generally are also associated with advocacy at a time of policy crisis. Findings suggest that few human service administrators engaged in immigration-related advocacy, and that those who did advocate were those most likely to perceive organizational benefit for doing so. The findings raise questions about the conditions under which human service administrators will advocate for social benefit in an organizational or individual role.     

Coleman Advocates for Children And Youth: a pioneering child advocacy organization (1974-2008)

Coleman Advocates for Youth and Children is a pioneering 30-year-old child advocacy organization founded by several affluent community members and children's service professionals to stop housing abused and neglected children in juvenile hall. Today, low-income youth and parents in families of color are now assuming leadership in developing a unique hybrid approach that integrates community organizing with more traditional child advocacy strategies and focuses on increasing affordable housing and improving the city's educational system. The strategies employed by Coleman have also evolved, shifting from insider advocacy with administrative officials to public campaigns targeting the city budget process, to local initiative campaigns, and most recently to electoral politics. This organizational history features the issues mission and structure, leadership, managing issues, advocacy strategies and community relations, and funding.     

What Drives Advocacy? An Exploration of Value,Mission, and Relationships

How advocacy is interpreted and how it fits into an organization’s strategy are areas in need of additional study. Moreover, because nonprofit organizations are believed to have advocacy-based missions that drive their activities and services, the connection between an organization’s mission and its advocacy activities also needs further study. In an effort to address these issues, the purpose of this qualitative study was to explore how advocacy is interpreted in the context of an organization’s mission and how advocacy activities are viewed within human service NPOs. Five themes were identified, all providing support for findings in previous advocacy research.     

Moving Toward Collaboration

Summary

Traditionally, organizations serving children and families have focused service delivery by available funding stream criteria. Federal funding streams supported fragmented services by tightly channeling monies to specific programs for specific needs. The intensity of providing and improving the delivery of services has overshadowed building connectedness across organizations and systems. Service has been the major goal and intense effort has gone into maximizing opportunities and measuring effects through service frequency. Over the past several years, new funding incentives have provided the opportunity for new collaboratives. This article describes an innovative collaboration between the Idaho Department of Health and Welfare (IDHW) and Eastern Washington University (EWU) and the unique directions and support that a university/agency partnership can provide for both organizations. Key features of this collaboration include shifts in funding and staffing strategies that contributed to more flexible services and increased levels of collaboration between IDHW, EWU and other community and state organizations and institutions. This article describes how funding can be viewed as a tool to increase the level of collaboration between systems, thus potentially leading to a breakdown of the traditional service delivery system. Finally, this article describes how an agency/higher education partnership played a key role in documenting the success of a school based program in meeting the emergency assistance needs of children and families, and how program evaluation, like funding requirements, can provide a supportive role in building collaborative relationships.     

‘Nothing about us without us’: the emerging disability movement and advocacy in China

The disability movement and disabled persons’ self-help organizations (DPOs) are emerging in China, some of which succeeded in promoting policy and social changes with special strategies. Based on an original survey and interview, this article explains the development and survival strategies of China’s DPOs, and especially interprets some successful cases of social advocacy and policy advocacy in the emerging disability movement. It is hoped that scholars will pay more attention to the advocacy and public engagement of the disability community in non-western settings in the future.     

Home-school-community connection: elementary school leaders' solutions for improvement

The author of this original case study research investigates advocacy barriers impeding the home, school, and community connection. Specific solutions by educational professions regarding how to bridge these three arenas are provided in this study. Twenty educators serving in varying teaching roles from two high needs elementary schools located in the greater western New York region, participated by answering a quantitative and qualitative confidential survey. Survey results indicate that a more unified home, school, and community connection is beneficial to include families, educators, and community service providers. Findings support that to advance ecological sensitivity and advocacy for school children at risk, educators should consult more with administration such as building principals and vice principals, collaborate more with outreach community social service providers, and communicate more with children's parents and/or caregivers.     

A portrait of America's children: The impact of poverty and a call to action

The responsibility for children's services is disseminated between a multitude of advocacy organizations, social service agencies, and numerous departments within our government. A lack of conceptual integration and fiscal commitment is evident at the federal, state, and local levels. The examination of poverty and children's lack of economic security, inadequate medical care, homelessness, and nutrition inadequacies reveals a portrait of America's children that is both unsettling and alarming. The paper concludes with a call for action and the commitment that will be required to rectify this problem.     

Citizen Perceptions of Channels for Urban Service Advocacy

Citizen recognition of channels for advocating change in policeservice is explored in the light of factors that might leadto recognition of a citizen organization rather than to a directcontact with a public official. Hypotheses to be tested usedboth individual and contextual factors that may influence whetheran advocacy channel is recognized and what channel is recognized.Sense of political efficacy is used as an intervening variable.The analysis shows that the poor, the less educated, minorities,and residents of large cities are all less likely to recognizea channel for advocating police service change. The data providelimited support for a "compensatory" interpretation of the roleof citizen organizations in urban service advocacy.