Testing Faith

Abstract

The U.S. federal government, through Charitable Choice, has opened public funding for the delivery of social services to faith-based organizations (FBOs) more than ever before. This increased access to governmental funding at all levels has led to a closer examination of the evidence base on the effectiveness of the services provided by FBOs, and the capacity of FBOs to respond to data needs for accountability and program improvement efforts. This paper discusses the current status of evaluation research on FBO services and the emerging data needs among faith-based providers. Promising avenues for enhancing the current understanding of outcomes of FBO services are explored such as (1) adopting outcome measurement practices in use within the current nonprofit sector, and (2) developing more rigorous research designs tailored to the special contexts of faith-based services. The paper suggests an agenda in which FBO operators, funders, and evaluators work together to move forward in improving the evidence base on faith-based services.     

Use of information systems in social work – challenges and an agenda for future research

ABSTRACT

In the age of digitalisation social work is transforming. With the increased use of information systems, social workers are meeting new professional challenges. In this paper, we report findings covering a nine-year longitudinal study on critical issues in the use of a Case Management System in a Swedish social work agency. The study includes a stakeholder-based evaluation, interviews and document analysis. Comparing the evaluation findings with the literature helped us identify six areas in need of intensified research: (i) Usability and interface design; (ii) Mismatch between social conceptualisation and system conceptualisation of the case; (iii) Skills and training for information systems use; (iv) Statistical production for accountability and quality assurance; (v) Terminology for interpersonal understanding; (vi) IT Governance. As can be seen from the areas above, this kind of research depends on professional knowledge from the social work field – but also from the field of information systems. Hence, we suggest deeper collaboration between the two areas of knowledge in order to scrutinize the complexity of social work information systems. Clearly, the intersection of social work and information systems is a neglected research area, and we attempt to contribute by providing guidance for intensified research and practical knowledge generation.     

Social Work Doctoral Education in Australia: The Case for Further Development

ABSTRACT

Social work education in Australia has been based in universities since the 1940s. There are now 32 higher education providers offering social work programs across Australia. The significant growth in master’s level qualifying programs in Australia, along with recent higher education policy changes, has increased the need for social work academic faculty members with doctoral qualifications. This paper presents the findings of a scoping review of literature on social work doctoral education. Despite a growing literature on social work doctoral education in international contexts, the review found that there is a lack of Australian research and evidence on social work doctoral pedagogy, the number and diversity of doctoral students, the doctoral student experience, and doctoral graduate employment intentions and outcomes. Addressing the lack of Australian research in this area would be an important step to enabling Australian social work to address future research training and capacity needs and directions.

IMPLICATIONS

• There is a lack of research on Australian social work doctoral education and this is a neglected aspect of social work scholarship of teaching and learning (SOTL) research.

• Research into social work doctoral education would provide baseline information on the number and diversity of students, doctoral student experiences, graduate outcomes, and employment intentions.

• Development of social work SOTL about doctoral education would support future research capacity and enable the advancement of social work research knowledge and skills.

     

Strategies for Creating MIS Technology to Improve Social Work Practice and Research

SUMMARY

This paper illustrates the potential for Management Information System (MIS) technology to integrate information collection, management and reporting within a single program or network of organizations. Properly devised and created, MIS applications can improve administration, service delivery and practice evaluation. Three strategies are offered to guide the design and development of MIS software. This paper is based on lessons from the production and implementation of MIS software that serves as a management and evaluation tool for a nationwide policy demonstration. Data from the MIS have helped to shape state and federal policy.     

The role of critical social work education in improving ethical practice with refugees and asylum seekers

ABSTRACT

This paper uses critical reflection as its primary methodology to research one Master of Social Work student’s former practice experiences as an Australian immigration officer. The paper contextualizes the study by offering a critical analysis of hegemonic constructions of asylum seekers in Australia, which are reflected in Australian law and policy, as well as potentially influencing social work practice. Critical reflection on one of the author’s practice provides a rich case study that reveals the tensions of government-employed social workers in restrictive environments, and the espoused social justice values of the profession. The findings hold implications for both social work education and practice, suggesting that critical social work education, and in particular, the use of critical analysis and reflection, can improve ethical practice with refugees and asylum seekers.     

Research Articles in Australian Social Work from 1998–2007: A Content Analysis

Abstract

With the rise of evidence-based practice, there have been calls in social work for practice research that examines the efficacy of its interventions. For the present paper, the authors conducted a content analysis of all articles published in Australian Social Work in the period from 1998 to 2007 to examine the nature of published research and evaluation. Of the 313 articles, 138 (45%) reported on research findings. Of these, only six articles involved practice evaluation or testing of an instrument, but there were positive signs of a developing empirical research culture primarily utilising a qualitative approach or mixed methods studies. The authors suggest that there is a need for more research on social work interventions, a more conscious decision by the profession about its attitude to evidence-based practice (EBP), specific directions for research education, and greater rigour in reporting all types of research studies, but particularly qualitative studies.     

Independent Mental Health Advocacy: A Model of Social Work Advocacy?

ABSTRACT

Advocacy has received less attention in social work research than other aspects of social work practice. This paper draws attention to two tensions in social work advocacy; between worker-led advocacy and person-led advocacy, and between individual advocacy and system level advocacy. We argue that human-rights-based social workers must choose a person-led approach over a worker-led approach while advocating with both systems and individuals. This argument is made by drawing on findings of an evaluation of Independent Mental Health Advocacy (IMHA) in Victoria, Australia. It is shown that social work training had not prepared social workers for rights-based, person-led advocacy and that social workers in public mental health services were struggling to maintain the rights of people in their services even with assistance from IMHA.

IMPLICATIONS

• Independent Mental Health Advocacy (IMHA) is a model of advocacy influenced by social work theory and delivered in part by social-work-trained advocates.

• Social work training is not preparing social workers for person-led, human-rights-based advocacy.

• Public mental health social workers are struggling to maintain the rights of people in mental health services even with the support of external advocacy services.

     

A Joint University—Field Agency: Toward the Integration of Classroom and Practicum

Abstract

The authors describe an innovative program designed to create a joint university and local municipality agency in Israel. The agency was structured to be a teaching laboratory that would offer innovative services for social work clients and a unique field placement for students. Four major goals involved joint outcomes for both university and municipality. These included (a) demonstrating evaluation research as a means of accountability and as a tool for practice; (b) using generic social work methods for work with families; (c) reaching out to difficult and high-risk clients with innovative programs; and (d) using the laboratory as a training center for welfare workers, agency supervisors, and students from all levels of the social work programs. The authors describe and evaluate each of the goals, discussing the implications for teaching and for social work practice.     

Family experiences of children’s social care involvement following a social work change programme

Abstract

Social work change programmes rooted in a particular practice theory and design are increasingly a fixture of UK local authority social work and the focus of a small but developing body of research. However, in this research to date, there has been a lack of engagement with the perspectives of families. In this article, we detail findings from 23 family interviews undertaken as part of an independent evaluation of a social work change programme in a single local authority. These findings afford insight into the positive influence change programmes can have on engaging families and re-routing practitioners to work in a relationship-based way. They also illustrate the limitations for reshaping practice in the context of rising levels of need, a paucity of supportive provision, and administrative burdens remaining the same as before the introduction of a change programme. As part of the article, we offer some brief reflections on the recruitment of families for evaluative study to assist other researchers and local authority professionals who may be involved in comparable evaluations in future.     

Removing Barriers to the Use of Community Information Systems

Abstract

Community information systems (CINS) are emerging as important tools for community, government, and educational organizations. This paper considers the training, evaluation, and outreach efforts relating to the Philadelphia Neighborhood Information System (NIS), a collection of online applications that integrate and distribute housing and demographic data. It presents an overview of the types of NIS users and uses and some specific examples ofhow the NISisbeing used for individual property inquiries, community surveys, needs assessments, and research. Finally, the paper discusses the barriers to more analytical uses and offers recommendations for social work education aimed at preparing social workers to support community organizations in their efforts to harness the potential of CINS for social change.     

The Requirements of Community: An Online Survey of the Social Work Access Network (SWAN)

SUMMARY

This study details the typical user profile of visitors to the Social Work Access Network (SWAN) website. The online survey methodology is discussed along with data that benchmarks expected response rates for this method. User preferences for additional content and interactive opportunities as well as user satisfaction with the current site are described. It is concluded that the social work professionals must seek new ways to define, organize and implement a portal on the World Wide Web by building partnerships among sites offering social work content. In support of this, SWAN must evolve to provide a platform for discussion among the social work community through online gatherings using chat and bulletin board technologies.     

The Academic Marketplace in Social Work

Abstract

Deans and directors of graduate and undergraduate programs in social work were surveyed to ascertain the number of academic jobs available during 1984–86. They were also questioned about characteristics desired in new faculty. Results showed a stable or increasing overall demand for social work faculty. Demand varied in relation to whether the highest degree offered by the hiring unit was the baccalaureate, master's, or doctorate. The quantity of recent hiring and the desirability of research skills and publications was higher in programs offering higher degrees, but teaching credentials were of equal importance for all three types of units. Implications for the educational system and for job seekers are discussed.     

Implementing Web-Based Learning: Evaluation Results from a Mental Health Course

SUMMARY

This paper reports on the evaluation results of a web-enhanced mental health course. The instructional design of the course was based on the principles of constructivist and collaborative learning environments. Students strongly supported the use of web-based learning in this course and found that the online environment enhanced their learning. The benefits and disadvantages of web-based learning and the implications for future course development are discussed. Issues in implementing web-based learning in social work education are also identified.     

Pedagogical and Policy Challenges in Implementing E-Learning in Social Work Education

SUMMARY

This paper provides a summary of the findings from in-depth interviews with thirty social work educators and administrators involved in developing and offering e-learning in their programs in Canada. Using qualitative data analysis, four interrelated categories were developed: Professional Challenges, Pedagogical Challenges, Faculty Challenges and Administrative Challenges. A large number of issues were identified in each of these categories. Six themes emerged from the study. These themes form a two-part framework for examining policy issues and implementation tasks. The findings have pedagogical and policy implications for social work educators who are implementing e-learning in their programs.     

Bringing about social justice through feminist research for monitoring,evaluation, and learning? A conversation from Oxfam GB

ABSTRACT

At Oxfam, we have spent much of the last two years talking about feminist principles. In the context of the #Metoo and #Aidtoo movements, the presence (or absence) of these feminist values and principles is increasingly – and rightly – under the spotlight. In this article, we reflect on what it takes to embed these values in our research practice within the monitoring, evaluation, and learning (MEL) function of an international non-government organisation such as Oxfam. These values shape our understanding of the purpose of carrying out MEL activities as a tool for bringing about social justice, through examining gender and power relations, why they exist and how they change. We reflect on the successes and challenges we have faced while utilising evaluation for greater gender equality. By doing so, we aim to start shedding light on the structural changes needed to bring about social changes through MEL, and research more broadly.     

A Psychometric Analysis of Field Evaluation Instruments Designed to Measure Students’ Generalist-Level Social Work Competencies

ABSTRACT

There is a dearth of research on the evaluation of the psychometric performance of instruments designed to measure students’ generalist-level social work competencies. There is also uncertainty on the performance of various response option formats used to measure students’ competencies in assessment instruments. Using a sample of 198 master of social work students and 198 field instructors, the current study employs confirmatory factor analysis to assess the psychometric performance of a field evaluation instrument designed to measure students’ generalist-level social work competencies. The results provide evidence to support the validity and reliability of the instrument. The results also highlight nuances associated with a 5-point response option format for items used to measure competency indicators. Implications, limitations, and directions for future research are discussed.     

Using a logic model to evaluate the Kids Together early education inclusion program for children with disabilities and additional needs

Despite clear evidence that learning and social opportunities for children with disabilities and special needs are more effective in inclusive not segregated settings, there are few known effective inclusion programs available to children with disabilities, their families or teachers in the early years within Australia. The Kids Together program was developed to support children with disabilities/additional needs aged 0–8 years attending mainstream early learning environments. Using a key worker transdisciplinary team model, the program aligns with the individualised package approach of the National Disability Insurance Scheme (NDIS).AimThis paper reports on the use of a logic model to underpin the process, outcomes and impact evaluation of the Kids Together program.MethodsThe research team worked across 15 Early Childhood Education and Care (ECEC) centres and in home and community settings. A realist evaluation using mixed methods was undertaken to understand what works, for whom and in what contexts. The development of a logic model provided a structured way to explore how the program was implemented and achieved short, medium and long term outcomes within a complex community setting.Discussion and conclusionKids Together was shown to be a highly effective and innovative model for supporting the inclusion of children with disabilities/additional needs in a range of environments central for early childhood learning and development. The use of a logic model provided a visual representation of the Kids Together model and its component parts and enabled a theory of change to be inferred, showing how a coordinated and collaborative approached can work across multiple environments.     

Technology and School Social Work Services: Introducing Technology in an Alternative School

SUMMARY

The public school system, one of the largest human service institutions in our nation, is continuously engaged in a struggle to balance the needs of a growing and diverse population with continuing threats of budget cuts. Under these conditions, it becomes even more critical that school social workers understand and appreciate the role of technology in delivering and evaluating services. To assess the effectiveness of school social work services, evaluation will have to be planned for, and systems of data collection and processing will have to be conducted on an ongoing basis.

This paper outlines the process whereby school social workers in a local school district proceeded to introduce technology into their service delivery regimen. Secondly, the paper shows how such technology was, and may be, used to evaluate the services provided by school social workers in an alternative school.     

Blaming the messenger: The media,social workers and child abuse

Abstract

This paper explores the agenda-setting role of the media in child abuse, citing local and international examples. The author argues that much media coverage of child abuse promotes a conservative, pro-family political agenda, offering a narrow individualistic/legalistic view of child abuse as opposed to a broader structural definition. This conservative agenda is particularly reflected in media hostility to social workers involved in child abuse cases. Attention is drawn to the major manifestations of this criticism, and to some of the reasons why social workers experience disproportionate media censure. Suggestions are then made regarding the potential for a more effective and pro-active social work response.