A Case for Improving Social and Supportive Service Delivery for Ex-Offenders with Community Information Systems (CINS)

Research has shown that information technology, such as reentry mapping, community information systems (CINS) and other geographic information system (GIS)–related applications have improved criminal justice and social welfare outcomes. These Web-based applications are essential in that they serve as portals for extensive data allocation, collection, storage, and information sharing. One such Web-based application, reentryBase, is a planned CINS, designed to respond to the growing need for improved delivery of social and supportive services to those returning from prison and jail. Its specific aim is to build capacity for both outreach to ex-offenders and networking among and between reentry stakeholders.     

Finding Place in Community Change Initiatives: Using GIS to Uncover Resident Perceptions of their Neighborhoods

The growing recognition that place matters has led to numerous foundation- and government-sponsored initiatives that attempt to simultaneously strengthen neighborhoods and address the needs of families that live there. Despite the centrality of the concept of neighborhood, these place-based initiatives have few tools to understand how residents identify with the space within their target areas. This article demonstrates how resident-drawn maps gathered in a household survey can be used to uncover individual and collective neighborhood definitions. Using data gathered as part of the Annie E. Casey Foundation's Making Connections program in 10 cities, the study finds that there is considerable variation among residents in how they define their neighborhoods, but that there are also commonly held neighborhood identities that need to be taken into account in community practice.     

Geographic Information Systems (GIS)

SUMMARY

This article is a consideration of the implications for the use of Geographic Information Systems (GIS) technology in social work practice as a tool for improved visualization of social and economic inequalities. Along with a brief, general introduction to GIS, overviews are included of the historical uses of geographic mapping, as well as current applications of GIS technology in social work practice, education, and research. Specific illustrative examples of GIS-gener-ated maps are presented.     

Use of the Internet for Community Practice

ABSTRACT

The Internet is a relatively new community practice tool with immense potential for more effective and efficient delivery of services. The lack of research about Internet community practice is an obstacle to the effective and efficient use of Internet tools. This research used the Delphi technique to elicit the opinions of experts on how the Internet tools of email, newsgroups, text, listservs, search engines, and chat are used by the four primary models of community practice found on the Internet (information dissemination, organization building, mobilization, and community planning). Findings show that a substantial number of people use community practice sites. The most useful Internet tools for the four Internet community practice models studied were text presentation and email. The least useful tools were newsgroups and chat. Barriers to Internet community practice include quality and currency of information, bandwidth, staff time, agency support, rapid technological change, marketing, browser consistency, user skills, and the lack of Internet access by potential users. The study concluded that Internet community practice is effective and will continue to grow as society enters the information age. The findings are particularly relevant for community practice agencies interested in setting up or enhancing an agency Web site to help provide services.     

Overcoming Barriers to Homeless Delivery Services: A Community Response

Homelessness is one of the most pressing social problems today. The.lnstitute of Medicine defines the problem as a failure in the support systems created to prevent the problem and a tighter housing market. The assumption is that the support system should help to prevent the occurrence of homelessness. The Eastern Fairfield County area peiformed a study to look at the relationship between those services serving people who are homeless and near homeless to determine the availability, accessibility, and adequacy of services for homeless people. The study identified several barriers in the service delivery system. A strategy was then developed to address these barriers. This paper shows how a research process can facilitate a community response to a social problem. The paper presents the steps that were taken so other communities may replicate the process.     

Overcoming Barriers to Homeless Delivery Services: A Community Response

Homelessness is one of the most pressing social problems today. The Institute of Medicine defines the problem as a failure in the support systems created to prevent the problem and a tighter housing market. The assumption is that the support system should help to prevent the occurrence of homelessness. The Eastern Fairfield County area performed a study to look at the relationship between those services serving people who are homeless and near homeless to determine the availability, accessibility, and adequacy of services for homeless people. The study identified several barriers in the service delivery system. A strategy was then developed to address these barriers. This paper shows how a research process can facilitate a community response to a social problem. The paper presents the steps that were taken so other communities may replicate the process.     

Implications of Information Systems for the Distribution of Authority and Decision Making in Human Service Organizations

No abstract available for this article.     

Geographic Information Systems and Human Services

Geographic Information Systems (GISs) are pictorial representations of information and are quite useful in understanding social welfare problems and showing social work clients in their environment. This paper presents GIS as a potential tool for social work research, planning, management, and administration. It includes sections defining GID, explaining the possibilties for GIS use in human services, presenting a case study using geographic information, advising potential GIS users, and discussing the implications for social work education.     

Creating Community Partnership as Foundation for Community Building: The Case of the Renewed Kibbutz

ABSTRACT

Expansion neighborhoods, built adjacent to kibbutz neighborhoods, are a new phenomenon in the rural peripheral regions of Israel. This article evaluates the process of building community partnerships, describes frictions created between residents of the expansion neighborhoods and kibbutz members, and defines challenges that need to be overcome in order to build an integrated community within the renewed kibbutz.Data collection was based on face-to-face interviews with new residents and officials from 10 kibbutzim. Qualitative analysis show the complexity involved in the process of building community partnerships and emphasizes the need to develop structures that will allow for dialogue and collaboration.     

Using Geographic Information System (GIS) Technology to Integrate Research into the Field Practicum

SUMMARY

This article reports on efforts to answer some basic questions arising in the introduction of technology into the social work curriculum. It involves an on-going project to integrate research into field instruction by training students to use Geographic Information System technology to identify and meet information needs of their field placement agency. Background on the project is given, with discussion of three concerns that shaped it. An explanation of how GIS works and how it can be used in the human service agency is provided, along with an account of the project's outcome. Preliminary conclusions regarding future efforts are offered.     

Information Poverty and the Latino Community

Abstract

Social work education can help students to reach a higher understanding of the impact of information poverty on the Latino community by systematically integrating this content into social work curriculum areas of information society, information poverty, and Latino communities. The authors examine the prospects for poverty and inequality in the Latino community as the United States emerges into the information economy and suggest that the Latino population may continue to be at risk for poverty in the information age. This article reviews indicators such as education, access to computers and network communications that may influence access to the emerging economic order and offers technology-based practice strategies, such as community net works and e-commerce, to create local empowerment. It provides recommendations for curriculum development.     

Financial Planning Strategies of High School Seniors: Removing Barriers to Career Success

This study explored the postsecondary financial planning of graduating 12th graders as a barrier to educational and career decision making and success. Seniors planning on pursuing postsecondary education (N = 744) from 16 high schools completed an online survey measuring their plans for financing their postsecondary education. They also provided information regarding their academic achievement, motivation, certainty, and postsecondary goals and plans. Students clustered into 4 distinct financial planning strategy groups. These financial planning clusters were evident across a diverse sample of high schools. Almost half of all graduating 12th graders had limited financial planning strategies. Groupings and strategies employed by students were significantly related to career development theory and research. The critical role for career development services in promoting student success is discussed.     

Mapping the relational construction of people and places

ABSTRACT

A new method is proposed here aimed at eliciting the mechanisms which maintain the relational positioning of people and places within social space. This ‘mapping tool’ is inherently relational by design and involves participants creating visual representations of their geographic imaginaries, encompassing their perceptions and preferences of different localities. This is followed by an interviewing approach wherein participants ‘speak to’ their map, producing ‘thick’ narratives detailing the ties that bind people and places. The method was developed and used as part of a 3-year study into the geographic imaginaries of young people in the UK, involving the collection of 1,000 maps, together with over 200 interviews, across 20 diverse localities. We draw on empirical examples of using the method from this study, including processes of differentiation within the middle classes and the place-based identities of towns, cities and localities.     

Beyond Tariffs: The Role of Non‐Tariff Barriers in Dairy Trade in the East African Community Free Trade Area

This study used a spatial equilibrium modelling approach to quantify the relative welfare impacts of eliminating tariffs and non‐tariff barriers on trade in dairy products among East African Community (EAC) member countries. The results indicated that removing tariffs only would not produce any significant welfare improvements unless it was accompanied by trade‐enhancing measures such as reductions in non‐tariff barriers and transport costs. In the current modelling framework, net welfare gains were higher in relatively lower‐income countries like Burundi than in higher‐income countries like Kenya. This indicates that reductions in trade costs may reduce regional imbalances in the EAC.     

Spatial Barriers and the Formation of Global Art Cities: The Case of Tokyo

This paper addresses a neglected dimension of global cities research: how the idea of economic concentration, its surplus and consequent global influence can be applied to the art world. The research presented here relates to Tokyo as a well‐known example of a global city, advancing existing understandings of Tokyo from the neglected perspective of the arts. Based on qualitative and quantitative research by the author, including cultural and spatial mapping, interviews, ethnographic observations and visual documents, the findings confirm that the role of space and materiality is overlooked in global cities research. The results demonstrate the active contribution and intervention of spatial patterns in the formation of artistic activities. A number of Tokyo's spatial features have an inhibiting effect that shifts artistic activities underground, creating asymmetries in the constitution of symbolic meanings in the city and a failure to openly stimulate artistic practices. As a consequence, Tokyo's vivid art world remains invisible not only to outsiders but to Tokyo itself.     

A Peek Inside the Box: How Information Flows Through Substance Abuse Treatment Agencies

This article describes how integrated health information technology affects the collection and flow of client-level intake and assessment data within substance abuse treatment agencies. We combined process mapping and qualitative inquiry methods to analyze staff interviews (N = 54) from eight agencies in four U.S. states. Integrated health information technology was related to expedited and improved flow of information, while nonintegrated health information technology systems were associated with double data entry, multiple eligibility screenings, and different intake processes across levels of care. Process mapping is an effective tool to identify barriers to efficient client-level data management and opportunities to leverage health information technology to streamline the intake process of substance abuse treatment agencies, improve staff productivity, and enhance the accuracy and information flow.     

Politics and performance: the implications of emerging governance arrangements for urban management approaches and information systems

Challenges to traditional public sector approaches to urban government have had an impact on various aspects of governance and management, including political arrangements, decision making processes, ways of ensuring accountability, the allocation of roles and responsibilities between public sector agencies and other potential service providers and between different levels of government, and the mobilisation and allocation of financial resources for urban development. These are discussed, drawing in particular on recent research on urban poverty and governance in ten cities in the South. The changing approaches to urban government and management have been accompanied by attempts to define criteria by which urban governance arrangements and performance can be assessed, which are summarised and critically evaluated. Finally, the potential value of a particular set of tools (GIS) for emerging approaches to urban governance is assessed. Their potential for improving the information available to all governance actors is recognised. However, because of their cost and technological and managerial demands, as well as the limited effectiveness of spatial planning and inequalities in access to information, plans for their use must be financially, institutionally and politically realistic.     

Postmigration Living Difficulties,Help-Seeking and Community Resilience in the Initial Stages of Migration: Coproducing Community Practice with Recent Irish Migrants to London

This article describes a community-based participatory action research (CBPAR) project that examined the postmigration living difficulties (PMLD), help-seeking and community resilience of recent Irish migrants to London (n = 176). The majority of respondents were young adults, in managerial or professional occupations and in good or very good health. Mixed methods indicate inadequate planning for relocation and poor social support as the main difficulties in the initial stages of migration. Community factors promoting resilience included employment opportunities, local and transnational supports, and cultural familiarity and acceptance. Community participation in the action orientated phase of this CBPAR is discussed.     

Understanding Client Communities Spatially for Developing Effective Interventions: Application of Geographic Information Systems (GIS) Technology for Program Planning in Health and Human Services Agencies

Social workers are better equipped to understand the need to incorporate geographical aspects pertaining to their clients’ lives as part of their practice, given the significant influence these factors have on client well-being. Geographic Information Systems (GIS) technology is a useful tool for administrators and planners to make informed decisions regarding human service programs including examining program outcomes and impact as well as streamlining program implementation. This article synthesizes the literature to date on GIS in health and human services with examples of real world applications.     

Information sharing and reporting systems in the UK and Ireland: Professional barriers to reporting child maltreatment concerns

Across the UK recent policy developments have focused on improved information sharing and inter‐agency cooperation. Professional non‐reporting of child maltreatment concerns has been consistently highlighted as a problem in a range of countries and the research literature indicates that this can happen for a variety of reasons. Characteristics such as the type of abuse and the threshold of evidence available are key factors, as are concerns that reporting will damage the professional‐client relationship. Professional discipline can also impact on willingness to report, as can personal beliefs about abuse, attitudes towards child protection services and experiences of court processes. Research examining the role of organisational factors in information sharing and reporting emphasises the importance of training and there are some positive indications that training can increase professional awareness of reporting processes and requirements and help to increase knowledge of child abuse and its symptoms. Nonetheless, this is a complex issue and the need for training to go beyond simple awareness raising is recognised. In order to tackle non‐reporting in a meaningful way, childcare professionals need access to on‐going multidisciplinary training which is specifically tailored to address the range of different factors which impact on reporting attitudes and behaviours. Copyright © 2009 John Wiley & Sons, Ltd.