Carry a big stick,or no stick at all: Punishment and endowment heterogeneity in the trust game

We investigate the effect of costly punishment in a trust game with endowment heterogeneity. Our findings indicate that the difference between the investor and the allocator’s initial endowments determines the effect of punishment on trust and trustworthiness. Punishment fosters trust only when the investor is wealthier than the allocator. Otherwise, punishment fails to promote trusting behavior. As for trustworthiness, the effect is just the opposite. The higher the difference between the investor and the allocator’s initial endowments, the less willing allocators are to pay back. We discuss the consistency of our findings with social preference models (like inequality aversion, reciprocity), the capacity of punishment (i.e., the deterrence hypothesis) and hidden costs of punishment (i.e., models of intrinsic and extrinsic motivation). Our results are hardly coherent with the first two (inequality aversion and deterrence), but roughly consistent with the latter.     

Do people have accurate beliefs about the behavioral consequences of incidental emotions? Evidence from trust games

The present study examined people’s expectations of how incidental emotions could shape others’ reciprocity in trusting situations, whether these expectations affect people’s own behavior, and how accurate these expectations are. Study 1 explored people’s beliefs about the effects of different incidental emotions on another person’s trustworthiness in general. In Studies 2 and 3, senders in trust games faced angry, guilty, grateful, or emotionally neutral responders. Participants who were told about their counterpart’s emotional state acted consistently with their beliefs about how these emotions would affect the other’s trustworthiness. These beliefs were not always correct, however. There were significant deviations between the expected behavior of angry responders and such responders’ actual behavior. These findings raise the possibility that one player’s knowledge of the other’s emotional state may lead to action choices that yield poor outcomes for both players.     

What happens if you single out? An experiment

We present an experiment investigating the effects of singling out an individual on trust and trustworthiness. We find that (a) trustworthiness falls if there is a singled out subject; (b) non-singled out subjects discriminate against the singled out subject when they are not responsible of the distinct status of this person; (c) under a negative frame, the singled out subject returns significantly less; (d) under a positive frame, the singled out subject behaves bimodally, either selecting very low or very high return rates. Overall, singling out induces a negligible effect on trust but is potentially disruptive for trustworthiness.     

Interpersonal trust in GermanCzech work relations: Mutual expectations and suggestions for improvement

Abstract

Issues of trust have received much attention of researchers of multiple disciplines. Growing interest can be seen on how culture and trust are interrelated and what trust means for intercultural work relations. In this study, trust and trustworthiness are analyzed between Czech and German employees and managers through a qualitative and a quantitative approach. First, we focus on the question if cultural differences exist in the process of evaluating the trustworthiness of another person (implicit trust theory), and which specific actions are (not) considered trustworthy behaviour on both sides. Second, the relevance and degree of perceived trustworthiness between Czechs and Germans within the business context is explored. Finally, suggestions by practitioners for successful trust development are described. The results show that abstract categories of trustworthiness (e.g. reliability) are similar on the German and the Czech side, but the reported signals and actions are somewhat different. Perceived trustworthiness was found to be significantly related to the satisfaction with the co-operation.     

Before crisis: How near-miss affects organizational trust and industry transference in emerging industries

A near-miss, such as a narrowly avoided collision between vehicles, evades a full-scale accident but can generate media attention that threatens trust. In emerging industries, the effects of near-miss may extend beyond organizational boundaries and influence trust in the industry and technology. This study empirically tests these assertions by examining how media reports of near-miss affect organizational trustworthiness and how trust repair strategies after a near-miss influence organizational and industry trust and technology acceptance in the emerging commercial industry of unmanned aircraft. Notwithstanding parallels to paracrisis, near-miss communication is understudied in public relations research. Further, studies of trust in the context of crisis are recent (see Brühl et al., 2018; Fuoli et al., 2017), and have produced unexpected results that warrant continued exploration in public relations. Underpinned by attribution theory, this study adopts a 2 (near-miss cause: external, low controllability; internal, high controllability) x 3 (trust repair strategy delivered via news story: denial, excuse, apology) scenario-based experiment. This study found that near-miss reduced organizational trustworthiness regardless of whether the event was controllable or not, indicating that when it comes to trust perceptions, near-miss can operate similarly to crisis. Further, apology was the only strategy that arrested a fall in organizational trustworthiness. The study signaled a trust transfer effect where organizational trust influenced industry trust, which led to the acceptance of unmanned aircraft technology. In the context of emerging industries, these findings have implications for organizations that experience near-miss, highlighting the potential for a standardized initial strategy to acknowledge a reduction in trust in order to support trust beyond the organization.     

The impact of negotiated exchange on trust and trustworthiness

Negotiated exchanges and trust problems can be regarded as two different forms of exchange, the former representing exchanges with negotiation and binding contracts, the latter representing asymmetric transactions in which one actor has the opportunity to deceive the other. Both forms of exchange have been extensively studied, but the two respective research traditions exhibit very little overlap. In this paper, we investigate the effects of negotiated exchanges in different network structures on the development of mutual trust. We derive hypotheses from various theories and test them by means of an experiment in which subjects first undertake a series of negotiated exchanges under different power conditions, and then face a trust problem with one of the actors that have been involved in the previous exchanges. The trust problem is operationalized by means of the Investment Game which allows us to look separately at trust and trustworthiness. Our results demonstrate that negotiated exchanges increase mutual trust, but not trustworthiness.     

How social media transform migrant networks and facilitate migration

We argue that social media are not only new communication channels in migration networks, but also that they actively transform the nature of these networks and thereby facilitate migration. Despite some limitations, which stem from the ‘digital divide’ and the lower trustworthiness of virtual ties, qualitative data reveal four relevant ways in which social media facilitate international migration. First, they enhance the possibilities of maintaining strong ties with family and friends. Second, they address weak ties that are relevant to organizing the process of migration and integration. Third, they establish a new infrastructure consisting of latent ties. Fourth, they offer a rich source of insider knowledge on migration that is discrete and unofficial. This makes potential migrants ‘streetwise’ when undertaking migration. Based on these empirical findings we conclude that social media are transforming migration networks and thereby lowering the threshold for migration.     

Trust and uncertainty: a critical re-assessment

Under uncertainty, we never know for sure the precise boundaries of our warranted knowledge to be able to completely trust our judgments within its range. This poses a problem of substantiating our trusting attitudes in the absence of credible affirmative evidence. The functionalist understanding of trust as a device pruning down uncertainty and complexity of the outer world does not seem to be an adequate response, since it can bring about inferior outcomes, given the incompleteness of the agents’ knowledge. The challenge of human agency further complicates the issue of trust due to emerging uncertainty about the partners’ response to the initial act of trusting. Biases and illusions in surmising the others’ trustworthiness add to uncertainty and unpredictability of placing trust and show the danger of drawing inferences about the trustees’ motivation and reliability on purely subjective grounds.     

Adolescents gradually improve at detecting trustworthiness from the facial features of unknown adults

People can (to some extent) detect trustworthiness from the facial features of social partners, and populations which underperform at this task are at a greater risk of abuse. Here we focus on situations in which adolescents make a decision whether to trust an unknown adult. Adolescents aged 13–18 (N = 540) played a trust game, in which they made decisions whether to trust unknown adults based on their picture. We show that trusting decisions become increasingly accurate with age, from a small effect size at age 13 to an effect size 2.5 times larger at age 18. We consider the implications of this result for the development of prosociality and the possible mechanisms underlying the development of trustworthiness detection from faces.     

Race and the beauty premium: Mechanical Turk workers’ evaluations of Twitter accounts

ABSTRACT

Race, gender, and physical attractiveness strongly affect perceptions of trustworthiness and subsequent face-to-face interactions. This study examines how social media users’ perceived gender, race, and physical attractiveness can impact their standing online. We test these broad hypotheses by having Amazon Mechanical Turk (MTurk) workers evaluate a sample of 816 Twitter accounts. Our results show a ‘beauty premium,’ where MTurk workers say they are more likely to follow Twitter accounts with attractive pro?le photos, and attractive photos are positively associated with evaluations of trust. However, very attractive Black male and female Twitter accounts are associated with lower evaluations of trust compared to their White counterparts. These findings suggest that social media users’ social characteristics, perceived from their username or profile image, can replicate offline inequality online.     

Elicited vs. voluntary promises

We set up an experiment with pre-play communication to study the impact of promise elicitation by trustors from trustees on trust and trustworthiness. When given the opportunity a majority of trustors solicits a promise from the trustee. This drives up the promise making rate by trustees to almost 100%. We find that elicited promises are more likely to be trusted than volunteered promises, but trustees who make an elicited promise are not more likely to be trustworthy than trustees who make a voluntary promise.     

The structure of guanxi: Resolving problems of network assurance

Two widespread assumptions concerning networks, including guanxi networks, are that they function in terms of trust relations and that their structure is dyadic. This article subjects both assumptions to critical assessment and proposes alternative formulations. When the distinctions between trust and trustworthiness and between trust and assurance are made, then broader understandings of guanxi relationships emerge. The article shows that the assurance mechanism of guanxi is public exposure of transgressions against network norms, leading to the transgressor’s loss of face (mianzi). The necessity of third-party intervention of this type, typically but not exclusively through gossip, indicates the triadic rather than dyadic structure of guanxi relationships when sanction of reputation is included in the conceptualization of guanxi. Changes in guanxi during economic transition in China, from strong-to weaker-tie associations, require careful consideration of the changing nature of the mechanisms of face-loss.     

Deterministic versus probabilistic consequences of trust and trustworthiness: An experimental investigation

There is overwhelming evidence of reciprocal behavior, driven by intentions. However, the role of consequences is less clear cut. Experimentally manipulating how efficient trust and reciprocity can be in deterministic and uncertain environments allows us to study how payoff consequences of trust and trustworthiness affect reciprocity. According to the results for our modified Investment Game, trustees reward trust more when trust is more efficient but do not adjust rewards when the efficiency of rewarding is varied. Furthermore, higher deterministic benefits result in higher levels of reciprocity for all trust levels, whereas an uncertain environment diminishes reciprocity.     

The role of beliefs,trust, and risk in contributions to a public good

This paper experimentally investigates if and how beliefs, trust, and risk attitudes are associated with cooperative behavior. By applying incentivized elicitation methods to measure these concepts, we find that beliefs about others’ cooperation and trust are positively correlated with cooperation in a public goods game. However, even though contributing to a public good resembles a situation of making decisions under strategic uncertainty, elicited risk preferences do not seem to explain cooperation in a systematic way.     

Gender pairing bias in trustworthiness

We experimentally examine whether partner's gender information influences trust and trustworthiness behavior. We conduct an experiment where subjects make their choices, first with a completely unknown partner and then a partner of known gender (or vice versa). We find limited influence for gender information on trust behavior. Conversely, the results show a strong gender interaction with regard to trustworthiness both at the aggregate and individual levels. The proportion returned is significantly larger when the trustor and the trustee are of the same gender, bringing into light a gender pairing bias in trustworthiness.     

Conceptualizing trust: a holistic Chinese view to bridge divergences and dichotomies

This research study seeks to understand and describe how people in a Chinese society define trust in daily life. Employing a qualitative phenomenological method, data were obtained through in-depth interviews with 14 adult Chinese individuals in northern Taiwan. This research pinpoints prior misconceptions of trust, examines competing approaches to trust that have led to diverse definitions, adopts a holistic Chinese view of trust that bridges prior divergent views, mediates the agency-structure and trust-distrust dichotomies, and focuses on trust strategies applicable to different situations. The findings reveal that trust is a dyadic relationship in which how the trustee demonstrates his or her trustworthiness to gain trust and how the trustor decides to trust are likely to be affected not only by personal choices based on prior knowledge and experiences but also the external social and cultural norms of the society. The findings advance the existing knowledge of trust conceptualization and extend its applicability to broader Chinese societies. They have implications for strategies for relationship and trust-building for Westerners as they engage in global socio-economic discourse with Chinese.     

Understanding the Dynamics of the Individual Donor’s Trust Damage in the Philanthropic Sector

Although trust is long known to be critical to predict behaviors in a charitable context, little research has examined trust damage and its effects on giving behavior. Trust damage is an intermediate state between trust and distrust, rather than a simple reversal or extension, and can change over time. Our research explores individual donor’s trust damage through a dynamic evolution. Across the longitudinal survey, we conclude that the trust damage of pre-giving, giving, and post-giving stage plays different roles in the decision-making process. Trust damage does not play a direct role in the giving intention, but it can indirectly affect giving intention through its impact on perceived benefit and perceived risk. Individual donor’s satisfaction has a strong effect on post-giving trust or continual trust damage, which in turn positively affects future giving intention and behavior. Several important insights for practitioners in the nonprofit sector are also discussed.     

What is Trust? A Multidisciplinary Review,Critique, and Synthesis

Despite decades of interdisciplinary research on trust, the literature remains fragmented and balkanized with little consensus regarding its origins. This review documents how this came to be and attempts to offer a solution. Specifically, it evaluates issues of conceptualization found in the trust literature. I recommend that we move away from varieties of trust – multidimensional conceptualizations of trust – and toward a single trust concept built around four essential properties: actor A's beliefs, actor B's trustworthiness, the matter(s) at hand, and unknown outcomes. I finish the article by proposing a synthetic structural‐cognitive theoretical framework for investigating the causes and consequences of trust in everyday life.     

In good company: risk, security and choice in young people's drug decisions

This article draws on original empirical research with young people to question the degree to which ‘individualisation of risk’, as developed in the work of Beck and Giddens, adequately explains the risks young people bear and take. It draws on alternative understandings and critiques of ‘risk’ not to refute the notion of the reflexive individual upon which ‘individualisation of risk’ is based but to re‐read that reflexivity in a more hermeneutic way. It explores specific risk‐laden moments – young people's drug use decisions – in their natural social and cultural context of the friendship group. Studying these decisions in context, it suggests, reveals the meaning of ‘risk’ to be not given, but constructed through group discussion, disagreement and consensus and decisions taken to be rooted in emotional relations of trust, mutual accountability and common security. The article concludes that ‘the individualisation of risk’ fails to take adequate account of the significance of intersubjectivity in risk‐decisions. It argues also that addressing the theoretical overemphasis on the individual bearer of risk requires not only further empirical testing of the theory but appropriate methodological reflection.     

On Childhood and Risk: An Exploration of Children's Everyday Experiences in Rural Peru

Drawing on data from Peru, this article explores how poverty mediates diverse risks in rural children's lives. It offers four main arguments. First, risk is not simply a feature of ‘extraordinary’ childhoods, but integral to everyday, ‘ordinary’ lives. Second, children's responses to adversity are crucially shaped by sociomoral considerations. Third, children participate actively in household risk mitigation, their engagement structured by individual (biographical) and collective factors. Fourth, changing circumstances present new opportunities and challenges for children living with adversity. Current approaches focusing on so‐called ‘objective’ risks neglect children's own priorities and subjective experiences.