Archetype Change in Professional Organizations: Survey Evidence from Large Law Firms

This paper examines the proposition that the traditional archetype of the professional partnership is said to have changed into a more 'business-like' entity, the managed professional business. It broadens the restricted case sample base on which much of the evidence has been adduced, by developing a survey questionnaire through which 197 large British law firms were sampled. Change, consistent with the notion of a more commercially oriented and consciously managed organization, is concentrated in the market-facing area of the firm but coexists with areas of continuity in the governance of the firm and its strategic management. The findings reveal a more managerial form of organization in which the core elements of the traditional form of professional organization have not been transformed. These results contest the assertion of either transformational or sedimented change found in other, case-based research and suggest that archetype change needs theoretically to be distinguished from the general phenomenon of greater managerialism within the professional service firm.     

Supply and Operations: Parallel Paths and Integrated Strategies

This paper provides evidence of links between the nature of strategic formulation within firms and subsequent plant performance. The research focuses on how some firms have managed to link operations and supply into an integrated set of mutually supportive strategies. In the current competitive arena firms can no longer rely wholly on internal resource-based capabilities but must instead form strategic partnerships within what are often complex networks. The paper explores how operations and supply functions have pursued parallel paths but have often not been fully integrated within firms. It is argued that such integration, which forms part of what has been termed strategic resonance , can reap enormous benefits in terms of plant-level capabilities for firms.     

Management’s causal reasoning on performance and earnings management

We investigate the association between the intensity of causal reasoning on performance in a firm’s annual management commentary and its earnings management propensity. Anticipated earnings management concerns are argued to constitute a significant accountability predicament, bringing management to offer more intense causal reasoning in order to mitigate investors’ earnings management concerns. We use computer-intensive techniques to measure causal reasoning intensity as a generic disclosure quality in the management commentary of a large sample of US firms from 1999 to 2007. We find that accruals earnings management (signed discretionary accruals) is positively associated with causal reasoning intensity. The positive association holds for alternative specifications of accruals earnings management (an earnings management dummy model and an analyst expectations model) and in a change model. Our results are consistent with the assertion that firms strategically use causal reasoning on performance to establish appropriateness and cognitive legitimacy, increase perceived plausibility of reported performance and mitigate performance-related concerns of investors.     

Evaluating Effects of Training within a Company: Methods,Problems and One Application

ABSTRACT: In the Netherlands, interest in the measurement of the effects of training has increased. In most cases this measurement has been done by drawing conclusions on analyses with samples of firms. However, individual companies will be more interested in the effects of training within their own organisation. In this paper we discuss possible methods of measuring the effects of training within an organisation. A crucial element of such an analysis is the use of performance indicators of individual workers. A first application of such a method in the Civil Service shows positive effects of training. However, the size of the effects should not be overrated.     

Business planning in successful small firms

Strategic planning has been widely publicized during the last decade, but what has been accomplished by this management activity in smaller, high-growth firms? Business plans have been widely recommended for start-up funding, but we have noted additional uses for business plans in pratice. This article reports methods and results of strategic planning and written business plans in high-growth ‘INC. 500’ firms. In spite of a variety of obstacles, over half of the firms conduct strategic planning on a regular basis. Results of this study show that fast-growth firms develop written business plans as a product of strategic planning, mainly by five key management personnel. Written business plans are used more for internal management purposes than for start-up funding. Finally, the completion of strategic planning is positively associated with a firm's profitability. Based on survey and interview data, this article describes a four-phase model to help ensure effective integration of strategic planning processes and the resulting written business plans.     

Experiential and Informational Knowledge,Architectural Marketing Capabilities,and the Adaptive Performance of Export Ventures: A Cross‐National Study

Knowledge‐based view (KBV) theory posits that the acquisition and use of relevant knowledge is key to understanding organizational performance. However, there is relatively little empirical evidence to support or refute several important propositions underlying KBV theory explanations of organizational performance. In particular, the extant literature has focused on individual technical and scientific components of the knowledge bases of firms in dynamic industries, and largely ignored both different levels of informational and experiential knowledge relevant to the market environment, and the increasingly important context of exporting. Our study addresses these knowledge gaps by developing a framework for export venture knowledge management and empirically examining relationships between different types of individual‐level and organizational‐level knowledge relevant to the market environment, architectural marketing capabilities, and the adaptive performance of export ventures. Using primary data collected in the United Kingdom and China, our study indicates that export ventures' organizational‐level experiential and informational knowledge, and individual‐level experiential knowledge relevant to the market environment, is positively associated with export ventures' architectural marketing capabilities, which are in turn associated with the adaptive performance of export ventures.     

Breaking through innovation barriers: Linking effectuation orientation to innovation performance

This study aims to understand how firms overcome market-based innovation barriers and achieve innovation performance using the effectuation orientation construct. In so doing, we provide more nuanced insights into how the combination of mindsets and actions helps firms to overcome barriers. Based on a quantitative research design, data from 157 established organizations show variations in how effectual actions are related to perceived innovation barriers. Among the conclusions we draw from the results is the fact that effectual contingency and effectual means orientation are negatively associated with market-based innovation barriers, which are in turn negatively associated with a firm’s innovation performance. Overall, the empirical results provide new insights into the literature of both innovation and entrepreneurship.     

Ownership Structure and Firm Performance: Evidence from Israel

The study examines the effect of ownership structure on firm performance. We distinguish between family firms, firms controlled by partnerships of individuals, concern controlled firms, and firms where blockholders have less than 50% of the vote. The empirical work analyzes data on 280 Israeli firms and employs the technique of Data Envelopment Analysis. It is found that owner-manager firms are less efficient in generating net income than firms managed by a professional (non-owner) manager, and that family firms run by their owners perform (relatively) the worst. This evidence suggests that the modern form of business organization, namely the open corporation with disperse ownership and non-owner managers, promotes firm performance.     

BUSINESS STRATEGY,MANUFACTURING FLEXIBILITY,AND ORGANIZATIONAL PERFORMANCE RELATIONSHIPS: A PATH ANALYSIS APPROACH

It has been argued in the literature that business strategy and manufacturing flexibility independently affect the performance of an organization. However, no empirical examination of the interrelationship among these three constructs has been performed. In this paper, based on a field study of 269 firms in the manufacturing industry, the identified constructs have been used to test a theoretical model using path analysis techniques. Our results indicate that business strategy contributes both directly and indirectly to organizational performance. The findings provide evidence of direct effects of (i) business strategy on manufacturing flexibility and (ii) manufacturing flexibility on organizational performance.     

Service diversification and growth of professional service firms

This study investigates the impact of service diversification on the rate and mode of firm growth in professional service firms (PSFs). Drawing on the extant PSF literature, we identify differing views regarding the growth impact of service diversification. Specifically, some scholars suggest that the external client benefits associated with service diversification should allow PSFs to expand revenues at a rapid pace and pursue less merger and acquisition activity, whereas others imply that increased diversification can cause internal challenges with respect to learning costs, coordination and innovation that can limit the rate of revenue growth and encourage more mergers and acquisitions. We test these competing views using longitudinal data on 137 accounting firms and cross-sectional data on 125 law firms and find that service diversification is negatively associated with the rate of firm revenue growth and positively associated with the use of mergers and acquisitions.     

Dynamic performance assessment of bus transit with the multi-activity network structure

This paper proposes a multi-activity dynamic network data envelopment analysis model that combines the multi-activity, network and dynamic DEA models to assess the performance in terms of individual activities, individual processes, individual periods and overall operation. The main advantage of this model is that the linkages among activities and processes, the shared inputs among activities and processes, and the carry-over items among periods are included in a unified model. It can provide more appropriate performance measures. An empirical application of 20 bus transit firms in Taiwan for the period 2004–2012 is provided. Based on the operational characteristics of bus transit firms, both desirable and undesirable outputs are also incorporated into this model. The results show that none of the bus transit firms was effective in terms of the operational effectiveness, and the sources of operational ineffectiveness among bus transit firms were different. Over the period 2004–2012, the period-operational effectiveness scores maintained stable variance, the period efficiencies of highway and urban bus services appeared to have similar patterns, and transit bus firms performed well in the consumption process.     

Manufacturing Proactiveness and Performance*

Since Skinner's [40] landmark article depicting the manufacturing function as the “missing link” in corporate strategic processes, a portion of the blame for inferior performance in many firms has been attributed to the subordinate strategic position of manufacturing. It has been argued that part of the solution to misalignments between the capabilities possessed by manufacturing and the requirements dictated by customers is for manufacturing to take a more proactive stance. However, little research has been reported which examines manufacturing proactiveness empirically. In this paper, we address this gap by developing an operational definition of manufacturing proactiveness and testing empirically whether a link exists between proactiveness and performance based on data collected from a sample of manufacturers. Based on the manufacturing strategy literature, we identify two major dimensions of manufacturing proactiveness: (1) the degree of manufacturing's involvement in the strategic processes of the business unit; and (2) the degree of commitment to a long-term program of investments in manufacturing structure and infrastructure aimed at building capabilities in anticipation of their need. We develop reliable scales for measuring each of the dimensions of proactiveness and use the data to provide evidence of a clear link between manufacturing proactiveness and business performance. We show that investments in structural programs coupled with either high levels of manufacturing involvement in strategic processes or planned investments in infrastructural programs correlate with higher than average performance.     

Entrepreneurial orientation and social ties in transitional economies

Recent research suggests that entrepreneurial orientation (EO) has a more complex effect on performance (i.e. non-linear instead of linear) than previously considered. We extend this view by examining the non-linear effect of each individual dimension of EO (i.e. innovativeness, proactiveness, and risk-taking) on firm performance in the context of a transitional, collectivist economy. Drawing upon social capital theory, we also examine under which social capital conditions (i.e., business and political ties) each dimension of EO is most effective. Using survey data from 137 firms in Vietnam Top 500 Companies, this study shows that innovativeness and proactiveness have inverted U-shaped relationships with firm performance, while the effect of risk-taking on firm performance is also non-linear but in the form of increasing returns. Findings also show that social capital from business ties differentially moderates the effects of EO dimensions on performance. Similarly, social capital from political ties has different moderating effects on the innovativeness-performance and proactiveness-performance linkages. The findings urge managers of firms operating in transitional economies to take the levels of social capital from business ties and political ties into consideration when making their decision on which entrepreneurial strategy to pursue.     

Supply Chain Strategy,Product Characteristics,and Performance Impact: Evidence from Chinese Manufacturers*

Supply chain management has become one of the most popular approaches to enhance the global competitiveness of business corporations today. Firms must have clear strategic thinking in order to effectively organize such complicated activities, resources, communications, and processes. An emerging body of literature offers a framework that identifies three kinds of supply chain strategies: lean strategy, agile strategy, and lean/agile strategy based on in‐depth case studies. Extant research also suggests that supply chain strategies must be matched with product characteristics in order for firms to achieve better performance. This article investigates supply chain strategies and empirically tests the supply chain strategy model that posits lean, agile, and lean/agile approaches using data collected from 604 manufacturing firms in China. Cluster analyses of the data indicate that Chinese firms are adopting a variation of lean, agile, and lean/agile supply chain strategies identified in the western literature. However, the data reveal that some firms have a traditional strategy that does not emphasize either lean or agile principles. These firms perform worse than firms that have a strategy focused on lean, agile, or lean/agile supply chain. The strategies are examined with respect to product characteristics and financial and operational performance. The article makes significant contributions to the supply chain management literature by examining the supply chain strategies used by Chinese firms. In addition, this work empirically tests the applicability of supply chain strategy models that have not been rigorously tested empirically or in the fast‐growing Chinese economy.     

Management performance: An empirical study of the manufacturing companies in Taiwan

This paper proposes a methodology to measure the management performance of the firms of an industry. The idea is to break down the very complicated concept of management into subjects such that the performance of each subject can be measured. The performances of all subjects are then aggregated to form an overall performance of management. The weights associated with the subjects which play a decisive role in aggregation are determined from a two-stage method. This method takes into account both the experience of the experts and the reality reflected by the data collected from the firms. Therefore, the weights generated are more acceptable to the firms. An example of the manufacturing firms in Taiwan illustrates how management is broken down into subjects and how their performances are aggregated. A regression analysis shows that management, in addition to capital and labor, makes a significant contribution to organizational performance. Although the discussion of this paper is confined to the manufacturing industry in Taiwan, the methodology can be applied to other industries and other countries.     

Co-determination and Personnel Turnover: The German Experience

ABSTRACT: It has often been argued, that within the German system of co-determination the works council has an unparalleled participative role, which goes well beyond any voice function of trade unions in the Anglo Saxon tradition. Nevertheless, there is surprisingly little empirical evidence, whether and to what extent works councils influence employers’dismissal and employees’quit decisions. Analyzing a representative sample of private sector firms that have to obey the Dismissal Protection Act of 1969 and the Works Constitution Act of 1972, the paper finds that firms with a works council have an annual dismissal rate which is 1.6 percentage points lower than the one experienced by firms wthout a plant-level interest representation. At the same time, firms with a works council have a quit rate which is 1.5 percentage points lower than the one in firms without such interest representation. Union density, on the other hand, has no statistically significant influence on either the dismissal or the quit rate. Apparently, it is the works councils that in both cases act as a collective “voice institution”, serving as a direct channel of communication between workers and management. Although it is difficult to reach a safe conclusion about the net economic impact of works councils on the employment behavior of firms, the findings lend some support to the following assumption: since hiring and training costs are usually higher than firing costs, firms on average benefit from the presence of a works council with regard to their user costs of labor: the “savings” due to avoided voluntary quits apparently more than compensate for the additional spendings for severance payments and the costs of co-determination.     

The causes of gender diversity in Malaysian large firms

The issue of women’s representation at the decision-making level in Malaysia has received special attention from the Government since 2004, the year in which it adopted a policy requiring that 30 % of the posts at the decision-making level in the public sector be filled by women. In 2011, the policy was extended to the private sector where 30 % of listed firms’ board seats are to be allocated to women with 2016 being the deadline for compliance. To this end, this paper aims at examining the factors that determine the appointment of women to the boards of Malaysian large firms. Large firms were chosen in this study because they have the resources and the capacity to adopt the policy more readily than smaller firms. The results reveal that gender diversity is positively associated with board size and the presence of family on the board. That is, the larger the board, the more likely it is that women sit on it. The fact that the presence of women on the board is associated with the presence of one or more family members on the board means that the appointment of women to the board is very much influenced by family ties rather than commercial reasons. The results also reveal a positive association between board independence and the proportion of women directors. Further, it is found that board independence is associated positively with the presence of independent women directors. Finally, the results show that firm performance is negatively associated with gender diversity. That is, firms with low financial performance are more likely to have women on their boards. Hence, taken altogether, the evidence suggests that the appointment of women to the board is very much driven by tokenism and family connection rather than by the business case.     

家族企业的对外直接投资与职业化管理

基于制度同构理论,探究家族企业通过对外直接投资嵌入到国内和国外互不兼容、甚至相互冲突的制度逻辑时对其治理结构的影响,提出对外直接投资给家族企业带来制度同构压力,进而影响其职业化管理水平。运用中国沪深上市家族企业2005~2019年的面板数据,研究发现:家族企业对外直接投资的规模和广度越大,高管团队的职业化水平越高;东道国与母国之间的制度距离会增强家族企业对外直接投资对职业化管理的促进作用;企业所在地区的外商投资水平则会削弱家族企业在对外直接投资中提升职业化管理的动力。通过研究组织同时嵌入不同制度逻辑时对治理结构的影响,深化制度同构行为的分析框架,对家族企业的国际化成长和治理转型具有实践意义。     

Common Threats and Managing Reputation in Executive Search Firms

A free video abstract to accompany this article can be found online at: https://www.youtube.com/watch?v=IziwDorbeGU This paper provides important insights into how executive search firms can successfully manage their reputations to overcome major threats to their organizations. The paper focuses on three threats faced by executive search firms: the global financial crisis; questions around the sector's professional status; and the proliferation of social media for recruitment. Our data show that there was not a single coherent response from firms, but a piecemeal approach that focused on three forms of reputation management. First, diversifying service offerings; second, highlighting their symbolic capital; and third, connecting their firms to clients and candidates through partners. Building on our data and the theoretical literature, we provide a framework for understanding how professional service firms can manage their reputations in response to common threats, based on three categories from the English idiom ‘keep up with the Joneses’. First, moving away from the Joneses; second, fencing out the Joneses; third, networking more than the Joneses. We provide theoretical and practical insights around how organizations can manage their reputations in response to threats which are common across sectors.     

利润分享:一种协调人力资本的治理手段

在Mumcu模型的基础上,建立一个人力资本密集型企业与人力资本有关薪酬谈判的模型,即人力资本凭借其专用性使其投资重要性不断攀升,在与企业薪酬谈判中的话语权也不断增强。在这种情况下,关键性的人力资本已不仅限于获取劳动市场上的均衡工资,更可以与企业分享其创造的价值。反观,当人力资本密集型企业生产对关键性人力资本的依赖性不断增强并且难以控制时,企业只有通过与其分享租金以协调人力资本与企业保持合作,实现共赢。