Social Workers' Perceptions of Training Preparedness and Social Justice Norms on Workplace Empowerment

This study examined the relationship between (a) social workers' perceptions of preparedness to perform in their professional roles and perceived social justice behaviors at work and (b) workers' sense of workplace empowerment. A sample of 152 currently licensed social workers responded to web or mailed surveys. Respondents were more likely to perceive having workplace empowerment related to meaning in their work if they reported their social work program training prepared them for their professional roles. Perceived social justice behaviors at work were associated with workers' experiencing empowerment related to the impact they had at work. Social workers' sense of training preparedness and experiencing social justice at work can positively influence workers' perceived empowerment. Enforcing the importance of engaging in social justice with clients in social work education, both in class and in field placements, has the potential for long-lasting effects on empowerment in students' future workplaces. Agency-level management should ensure continuity in social justice activities to enhance feelings of workplace empowerment, which may help social workers connect with clients. Future research should examine elements of social work programs that promote feelings of empowerment in order to understand how the same approach can be used in models of continuing education and organizational management.     

The Role of Empowerment in Home Care Work

ABSTRACT

The home care industry experiences similar problems with the recruitment and retention of direct care workers (DCWs) as those faced by institutions, and it is important to identify strategies to help retain and grow this important workforce. The empowerment of DCWs has been shown to be an effective strategy for increasing job satisfaction and decreasing turnover in nursing homes but has not been studied in home care. Using Kanter’s organizational theory of empowerment, including structural empowerment (structure of opportunity, access to resources, access to information, and access to support) and psychological empowerment (meaning, competence, self-determination or autonomy, and impact) this study examined whether home care workers (HCWs) feel empowered in carrying out their jobs. An exploratory, qualitative study of 12 HCWs, recruited from two states in the United States, found high levels of both structural and psychological empowerment among research participants, as well as a number of disempowering aspects of their job. Findings suggest ways to support elements of the work that HCWs find empowering and decrease elements that contribute to job dissatisfaction and turnover.     

实用专业主义:广州市家庭综合服务中心社会工作者“专业能力”的界定及其逻辑

本研究的目的是找出中国社会工作者专业能力体系及其背后的判定逻辑。本研究运用“模糊德尔菲法”的设计,让广东省高校教育界和实务界的专家参考英格兰、美国和中国香港地区的专业能力,选择其中他们认为对广州市家庭综合服务中心社会工作者重要的指标。结果显示,共有价值伦理、理论知识和实务技巧等3个层面,合计24项能力指标被纳入本地的能力体系。经过分析这些专家判定逻辑,本研究还发现该能力体系存在“实用专业主义”的倾向,包括“犬儒思想”“去政治化”和“技术化”等特征。     

Sociopolitical control among parents of school-age children in a post-socialist city

This study explored sociopolitical control among parents of school-age children in a suburban municipality of a large post-socialist city. The participants completed a questionnaire that asked them about their sense of sociopolitical control in terms of leadership competence and policy control, as well as about other aspects of their lives, including mental health. The findings show that the participants have a greater sense of sociopolitical control in terms of leadership competence than in terms of policy control. Moreover, the findings show that voting in the last presidential election and degree of depression influenced negatively the sense of leadership competence among parti-cipants. Within the context of empowerment, the findings have implications for practice which focuses on consumer-based activities that allow citizens more leadership opportunities and control at the local level. Future research is needed that replicates this study, taking into account its limitations. In order for citizens in post-socialist countries to create civil societies at the same time that they implement market economies, they must be empowered. Some evidence suggests that several factors, including mental health problems, may influence the sense of empowerment among citizens in post-socialist coun-tries. Within the context of empowerment, this study examines sociopolitical control among citizens in a suburb of a large post-socialist city. The findings in the study have implications for social welfare practice in this city and for future research.     

Social workers' perceptions of their power and service outcomes

While social workers are becoming increasingly interested in methods of client empowerment, little attention has yet focused on the links between workers' own power and the services they provide to clients. The authors examine the link between workers' perceptions of their power on the job and perceived service outcomes. Bivariate and multivariate analyses were conducted on survey responses from 591 direct practice social workers in Israel. Results indicate that power perceptions are significantly associated with an array of perceived service outcomes. These findings highlight the relevance of self-efficacy and control theory in understanding social workers' efforts toward effective service delivery. Further, they underscore a need to consider more carefully direct practitioners' own power concerns as they increasingly consider empowerment of their clients.     

A preliminary exploration on transformative social work model in China: a case study on social work with migrant construction workers

Migrant workers in the Chinese construction industry have been described as ‘indenture labourers of the twenty-first Century’. Under the guise of flexible work and high salary, there exist serious problems such as lack of an employment contract, poor working conditions, and the delay of payment. The origin of these problems lies in the subcontracting production regime of the construction industry that masks its labour relationships. The system also makes the intervention of industrial social work, labour rights protection and advocacy of corporate social responsibility ineffective. Based on a case of a migrant construction worker service organization, this study provides preliminary explorations on an indigenous model called ‘transformative social work’ in China. This model includes long-term education to raise civil and class consciousness, encouraging workers to fight for their own rights, facilitating the development of workers' union, connecting the support from university student volunteers and university teachers, striving for the empowerment of migrant construction workers, and the transformation of the production regime.     

Self-determination and Paternalism in Community Care: Practice and Prospects

Correspondence to Dr Chris Clark, Senior Lecturer in Social Work, Adam Ferguson Building, George Square, Edinburgh EH8 9LL, Email: Chris.Clark{at}ed.ac.uk Summary Self-determination is long established as a key principle ofsocial work ethics, but has seldom been the subject of empiricalresearch. This article reports on a qualitative study of theprinciples and beliefs of community care social workers in alocal authority. It is shown that, while workers retain strongattachment to traditional ideas about self-determination, theyalso appreciate that paternalistic intervention is sometimesjustified. The more recently fashionable concept of empowermentappears to have had little useful impact. The paper argues that,while the persistence of self-determination is a strength ofsocial work and should be defended, traditional practice ethicsare weak on the political issues embedded in community care.Five key issues are identified: the threat to individualizedservice under care management; the problematic determinationof mental competence; social ambivalence about the extent offamily responsibility for dependent adults; the threat to equityarising from variable interpretations of self-determination;and the excessively elastic interpretation of empowerment.     

A revisit of ‘moral and character education’ subject in junior-high school in China

Moral education is a practice to promote the moral competence of adolescents, particularly in nurturing their moral judgement and moral behaviour. In China, under the rapid development of social work practice at schools, moral education could serve as a collaborative point between teachers, school counsellors, social workers and policymakers to promote the moral, holistic and healthy development of students. However, moral education is not as yet widely and systematically evaluated? particularly the details of relevant policy, curriculum, textbooks, teaching and learning approach, examination and evaluation. This paper takes an initiative to conduct a comprehensive literature review and theoretical discussion on the subject ‘Moral and Character Education’ (Sixiangpinde思想品德) which is a mandatory moral education subject for Grade 7–9 students in junior high schools in China. It also provides reflections and suggestions on how the subject and moral education could be promoted under the contexts of promotion of adolescent holistic development and involvement of social work practice.     

Relationships matter: the problems and prospects for social workers' relationships with young children in care

One of the key lessons learnt in the UK from the Laming Inquiry into the death of Victoria Climbié was the importance of social workers developing consistent and long-term relationships with young children in whose lives they are involved. This issue is now informing policy developments, including the proposed Social Work Practices which, based on a similar model to General Practitioner practices, aim to provide a lead professional to act as a parental figure and an advocate for every child in care. This paper begins by confirming the importance of developing relationships between social workers and young children, but questions the ability of the new policy developments to facilitate these. Drawing upon data from research involving interviews with social workers, the paper outlines the factors which hinder social workers' relationships with young children and argues that while the new proposals address some of the more surface structural and organizational factors, they do not address the deeper factors regarding attitudes, values and emotional competence which are crucial if social workers are to successfully build relationships with young children in care.     

Practitioner Competence in Social Work

Practitioner competence is becoming an increasingly important priority within the social work profession. A skill training program designed to promote practice competence was developed to examine problematic situations for social workers. Previous training programs have emphasized basic skills but have not attempted to teach skills in specific problematic situations. This pilot training program was evaluated using a time-series design replicated across four subjects. Results show that students made gains on all measures after the introduction of the training. These results suggest that social work students can enhance their practice skills and competence through training of this nature.     

充权理论在企业社会工作中的实践探究

充权理论相信每个人的潜能,把恢复个体社会功能作为社会工作专业的特色内容,把弱势群体确定为社会工作充权的对象。本文以充权理论为基础,主张企业社会工作的工作内容是企业员工的社会关系,企业社会工作者的职责在于为青年工人、女员工、农民工和残疾员工等弱势群体充权。     

Social work in South Africa at the dawn of the new millennium

The article examines recent developments in social policy and its implications for social work education and practice in South Africa. It traces the changes from the birth of democracy in South Africa to the dawn of the new millennium as these crucial years marked the beginning of a new era in South Africa's welfare history. It examines the challenges to social work and provides an example of the integrated, holistic developmental interventions, which are needed to combat social problems such as crime, AIDS and poverty. It ends with an examination of the implications of developmental welfare policy for social–work education as social workers are called to address mass poverty, unemployment and social deprivation through greater use of diverse social work methods, such as advocacy, community development, empowerment, consultation, networking, action research and policy analysis.     

Collective empowerment: A comparative study of community work in Mumbai and Stockholm

Mumbai and Stockholm are worlds apart in terms of public services, infrastructures and standard of living. However, both cities have known common problems of social exclusion and marginalisation related to neo‐liberal globalisation. Social workers are facing similar challenges regarding collective empowerment as a strategy for community work. This comparative study explored how collective empowerment is undertaken by community workers. The research participants were 13 informants from community‐work organisations in the two settings. Semi‐structured interviews were used and were analysed with the help of Atlas‐ti 6.2 (ATLAS.ti Scientific Software Development GmbH D‐10623 Berlin Germany). Social work in Mumbai is in a context of extreme poverty and mainly within the informal sector, whereas in Stockholm most social work is done in relation to a public welfare model. In Stockholm, interventions are aimed towards strengthening social networks, without direct aim at social change. In Mumbai, community workers organise people for collective empowerment to strengthen marginalised groups and achieve social change.     

Exploring Autonomy in Group Work Practice with Persons with Intellectual Disabilities

Preserving the autonomy of individuals with intellectual disabilities in group work is challenging. Group workers often experience inadequate guidance about autonomy—an individual's capability to act independently without influence by others. Group workers can enhance autonomy through group activities that promote self-efficacy, empowerment, and the ability to make decisions. Fostering autonomy requires that the group workers be knowledgeable and aware of personal biases, analyzing their expectations and actions. To promote the autonomy of persons with intellectual disabilities in group work practice, the authors make recommendations to strengthen the IASWG Standards for Social Work Practice with Groups in this area.     

Human rights,cultural practices,and state policies: Implications for global social work practice and policy

Effective practice in a global world requires knowledge and understanding of diverse cultures. Most social workers around the world are committed to values and policies that enhance the well‐being of especially vulnerable populations and that protect their human rights. However, not all cultural practices or policies place the same value on human rights and the protection of vulnerable populations, a situation that may result in conflicts for social workers, who have an ethical obligation to advocate for human rights as well as to be sensitive to their clients' cultural contexts. Based on multidisciplinary research and contemporary examples of gender discrimination, forced marriages, child labor, and female genital mutilation, this article proposes resolutions to this conflict. It concludes by suggesting practices and policies that might help social workers to strike an effective balance between cultural diversity and the promotion of human rights. Key Practitioner Message: ● Social workers are best placed to understand individuals and communities within their various cultural contexts; ● Social work practice and policy should be sensitive to cultural practices that may undermine human rights and the well‐being of vulnerable populations; ● Guided by professional values and ethics, social workers can assume the roles of educator and advocate in enhancing the rights of individuals.     

To Retire or Not to Retire: Is There an Option for Older Workers in Hong Kong?

Over the next thirty years, Hong Kong will have a rapidly ageing population. One possible consequence of this will be a labour shortage, which means that it will be essential to strike a proper balance between the amount of time spent in work and the amount spent in retirement in old age. The balance is determined by the interaction between the aspiration of workers, employers’ attitudes to older workers, as well as the productivity of the labour force. In this article, we examine the issue based on life‐course theory and we argue that the compartmentalization of education, work and retirement must be broken by changes in social policy. We identify three groups of future older adults in the coming three decades: those who may be forced to retire early in their fifties, those who plan to retire in their sixties, and those who will continue to work until they can no longer work. The current situations of these groups are described, and social policies that are related to retirement pension scheme, age discrimination, life‐long education, and flexible work arrangements are suggested to weaken the age structuring of education and employment institutions. Our ultimate objective is to create a societal environment in which older workers have a real option either to work or to retire in the coming decades.     

激活优势:家长主义浪潮下家长参与的群体差异

基于对同一城区两个初中班级的跟踪调查，本文考察了中国家长参与的特征以及不同群体在适应上的差异。文章发现，通过资源激活、能力塑造和责任伦理，城区学校在新的教育情势下建构起有关家长参与的话语。家长参与在学校空间的公共事务上发育缓慢，在家庭空间的私人事务上却发展迅猛，不同群体之间差异较大。基于参与意识、参与能力和参与行为的差异，不同群体的家长参与表现为：外来务工群体被唤起教育失败者的经验，采用被动应对的策略；城市普通工薪群体激发出难以胜任的经验，采用模仿依循的策略；中产群体则激活出教育成功者的经验，采用主动建构的策略。由此，家校之间成为阶层运作的重要场域空间。     

External supervision for social workers in another socio-political context: a qualitative study in Shenzhen,China

External supervision of local social workers has become a common practice in Shenzhen, China as the development of social work as a profession reaches break-neck pace and when the shortage of experienced social work supervisors also becomes acute. Hence, many supervisors have been recruited externally from Hong Kong to fill the gap. However, for external supervisors working in another socio-political context they will need an awareness and sensitivity of cultural issues, and cultural dynamics in supervision. Based on a qualitative study conducted in Shenzhen of 16 in-depth interviews with supervisors and supervisees in eight supervisory dyads, as well as a focus group meeting with three external supervisors from Hong Kong, this study finds that the institutional hierarchy, ruling culture and traditional Confucian values which place great importance of harmony, reciprocal relationships with others, effective self-control and respect for hierarchy have impacted the day-to-day practice as well as the interactions between social workers and their external supervisors in Shenzhen. The implications of this study is that in achieving successful supervisory practice the further development of intercultural competence is one of the key directions for professionalising social work in the Chinese Mainland.     

住院康复精神病人日常生活实践中的充权: 一个广州的个案研究

本文源于社会工作者在广州某精神病院介入一位强迫症患者的实务反思。首先,本文描述精神病院这一专家权力掌控的“全控机构”,凸显全控机构下日常生活实践的碎片化特点。而这既是住院康复精神病人主体性展现的空间,也是社会工作者同理与接纳个案的理想平台,为探讨日常生活实践充权的可能性创造了条件。其次,本文反思与个案建立专业关系的过程,重新理解个案日常生活与外界环境的互动行为的意涵,不仅认识到个案本身的主体性力量和其中存在的充权可能性,也认识到日常生活实践对实现社会工作者同理与接纳的重要意义。这提醒社会工作者在实务过程中要时刻反思如何激发个案主体性,帮助其实现自我认同与接纳。