Through Adversity Comes Strength: Volunteering and Self-Esteem Among People with Physical Disabilities

The goal of the present study was to examine differences in self-esteem between volunteers with physical disabilities and their counterparts who do not volunteer. Another goal was to examine the contribution of the characteristics of the volunteering experience (motives for volunteering, satisfaction with the rewards of volunteering, and the quality of relationships with beneficiaries) to explain self-esteem among volunteers with physical disabilities. The research sample included 160 Israeli participants with different physical disabilities. Of these, 95 volunteered and 65 did not volunteer. Participants who volunteered had higher self-esteem than those who did not. The findings highlight the compensatory role of volunteering for people with disabilities: The contribution of volunteering to enhancing self-esteem was mainly evident among participants with poor socioeconomic resources (low education, low economic status, and unemployed). Egoistic and altruistic motives for volunteering as well as satisfaction with the rewards of volunteering contributed to explaining self-esteem.     

Explaining Satisfaction with Volunteering in Emergencies: Comparison Between Organized and Spontaneous Volunteers in Operation Protective Edge

The study aimed to identify factors that explain general satisfaction with volunteering among volunteers in Operation Protective Edge, in Israel, through a comparison between organized volunteers affiliated with volunteer organizations and spontaneous volunteers who arrived at the scene independently. Based on the social exchange theory as the theoretical framework, the contribution of several variables to explaining general satisfaction with volunteering was examined: satisfaction with the intrinsic and extrinsic rewards of volunteering, personal sacrifice in volunteering, and motives for volunteering (social solidarity, personal empowerment, and escape from reality). The findings revealed that among organized volunteers, satisfaction with the intrinsic and extrinsic rewards of volunteering mediated between motives for volunteering and general satisfaction with volunteering. Among spontaneous volunteers, the motives of social solidarity and personal empowerment as well as satisfaction with intrinsic and extrinsic rewards were the main variables that explained general satisfaction with volunteering. In contradistinction, the main variables that explained general satisfaction with volunteering among organized volunteers were the motive of personal empowerment and satisfaction with the extrinsic rewards of volunteering.     

How Do Volunteer’s Experiences of Organizational Facilitators Influence Their Satisfaction and Loyalty: An Example of Hospital Volunteers

The volunteer experience in organizational context has received far less scrutiny. Studies have indicated specific organizational settings, such as schedule flexibility, orientation and training, empowerment, social interaction, reflection, and rewards, and each has certain influences on their satisfaction and intention of remain. But we do not know their combined impact as organizational facilitators. This study focused on a sample of hospital volunteering, which occupies the largest service hours of volunteering work in Taiwan. We explored the experience of organizational facilitators that affect the satisfaction and loyalty of the volunteers from 868 valid questionnaires in a metropolitan hospital. The results showed that volunteers with more experiences on social interaction, reflections, and rewards, were more satisfied. In term of loyalty, volunteers with higher satisfaction showed higher willing to remain, recommend, accept services, and donate. Furthermore, because of flexible schedules and preferable rewards, the volunteers were more willing to remain; because of more training, higher social interaction, reflections, and rewards, the volunteers were more willing to recommend volunteering and accept services. Additionally, less flexible schedules, better empowerment, and more reflections as well as rewards influenced volunteers to be more motivated to donate. Implications of organizational efforts toward the hospital volunteer management are discussed.

     

Sources of Volunteer Motivation: Transformational Leadership and Personal Motives Influence Volunteer Outcomes

We examined the separate influences of volunteers' personal motives and their team leaders' behaviors on volunteer satisfaction and contributions, along with mediating processes suggested by self‐determination theory. Participants were 302 volunteers who worked in teams at various sites through a central agency. As predicted, both personal motives for volunteering and transformational leadership influenced volunteer satisfaction through enhanced work meaningfulness and higher‐quality team relationships. However, motives that predicted volunteer contribution were different from those that predicted satisfaction. Whereas satisfaction was positively associated with motives concerning esteem enhancement and value expression, contribution was positively associated with motives to gain understanding and negatively related to motives pertaining to esteem enhancement and social concerns. Transformational leadership was positively associated with volunteer satisfaction, but not with volunteer contributions. The theoretical ramifications of these findings are discussed, along with practical implications for the recruitment and retention of volunteers.     

Differences between paid and unpaid social services for beneficiaries

In many Western welfare states, social work services that have traditionally been provided by paid employees are being replaced by family support, community support, informal networks, and volunteering. For the field of social work, it is relevant to know what it matters to beneficiaries whether services are provided by volunteers or by paid employees. The central question of this article is therefore as follows: What are the differences between unpaid and paid social services for beneficiaries? The article is based on literature review and focus groups. Our results suggest that beneficiaries do experience some differences regarding the advantages of volunteer services for beneficiaries that can be summarized in three propositions: (1) services provided by volunteers are more relational than are services provided by paid employees, and they are therefore perceived as more equal, flexible and sincere. (2) The effects of volunteer services for beneficiaries are not exclusively positive. (3) Although particular tasks may appear to be interchangeable to some extent, the relative advantages of a given task depend upon whether it is performed by a paid worker or by a volunteer. Additional research is needed in order to provide further validation.     

Linking Autonomy-Supportive Leadership to Volunteer Satisfaction: A Self-Determination Theory Perspective

This study examines the development of volunteer satisfaction within the framework of self-determination theory (SDT). Therewith, autonomy-supportive leadership—as an influential part of the organizational context—is studied as an antecedent of volunteer satisfaction. The hypothesized model suggests that the link between autonomy-supportive leadership and volunteer satisfaction is serially mediated by general need satisfaction and autonomous motivation. Volunteers (N = 113) working closely together with their supervisors completed a paper-based questionnaire. As predicted, both general need satisfaction and autonomous motivation serially mediated the link between autonomy-supportive leadership and volunteer satisfaction. The results indicate that autonomy-supportive leadership is an important factor of the organizational context, increasing both volunteers’ autonomous motivation and satisfaction. Practical implications for volunteering organizations, as well as implications for further research, are discussed.     

Motivating Mormons

Despite numerous studies on motivation for generosity, much remains unknown. Given that the lion's share of giving and volunteering is directed toward religious institutions, we aimed to test the motivation for the generosity of Mormons. Previous research has indicated that Mormons (Latter‐day Saints) volunteer and donate at much higher levels than other groups. This study examined how self‐reported motivations to volunteer explain the annual number of hours volunteered and the likelihood of donating toward various causes. We used thirty qualitative interviews with Latter‐day Saints to create a comprehensive questionnaire measuring the time spent engaged in various volunteer activities and whether or not the respondents donated to various causes. The questionnaire also asked respondents to rank how important twenty‐five different motivations were to their service or volunteering. We used factor analysis of the results on the twenty‐five motivation items to identify underlying variables behind volunteer motivations, and we used the scores on the five resulting factors in multiple regression analyses to predict volunteer hours and logistic regression analyses to predict the likelihood of making donations. Different types of motivations predicted different types of volunteering and charitable giving. Theological motivations had the broadest impact and predicted religious volunteering, social volunteering to benefit church members, social volunteering through the church to benefit the community, religious donations, and donations toward social causes made through the church. After inserting control variables into our models, we found that none of the five types of motivations predicted secular volunteering or secular charitable giving. We conclude with managerial and conceptual implications of these and other results.     

Patterns of Volunteer Activity in Professional Associations and Societies

Professional and occupational societies rely on volunteers for leadership, expertise, member recruitment, fundraising, legislative activity, and many other activities. Yet, volunteerism in the professions has received very little analytic attention. This study uses a large, international dataset produced by the American Society of Association Executives to examine patterns of volunteer activity in 23 professional associations and societies. A comparative analysis allows us to test widespread theories on the factors that predict volunteer activity in the particular context of professional life, where the motivations to volunteer may vary. Our findings suggest that some patterns of professional volunteer activity mirror what we can expect in a non-professional context (i.e., church or community volunteering), while other patterns are distinct. Our findings have particular relevance in understanding that a professional??s demographic characteristics and voluntary preferences are context-specific and must be accounted for in volunteer recruitment efforts.     

Exploring the Interaction Between Volunteering Status,Paid Job Characteristics and Quality of Volunteers’ Motivation on Mental Health

The literature on the health-promoting effects of community work has primarily dealt with the population in retirement age, yet the vast majority of volunteers are people still in the workforce. The aim of this study is to observe the relationship between volunteering and health within the context of working life, considering paid work conditions and motives to volunteer as moderating variables. We conducted an online survey with a sample of Swiss workers employed in different industries. Results show that volunteers with self-determined motives (but not with controlled motives) report lower levels of stress and burnout than non-volunteers. Moreover, volunteers in general (regardless of the quality of motivation) report higher levels of work engagement and well-being. Analyses further reveal an interaction effect for burnout and stress, where the difference between self-determined volunteers and non-volunteers becomes larger with unfavorable working conditions at their paid job, hinting at potential compensatory effects. Implications for future research and the voluntary sector are discussed.     

Supervisor multicultural competence and its relation to supervisory process and outcome

This study investigated the direct and indirect effects of marriage and family therapy trainees' perceptions of their supervisors' multicultural competence in supervision on the supervisory working alliance, trainees' multicultural competence (case conceptualization abilities in etiology and treatment), and perceived supervision satisfaction. Path analyses revealed supervisor multicultural competence to be positively associated with supervisory working alliance and perceived supervision satisfaction. In addition, supervisor multicultural competence seemed to have a negative effect on trainee etiology conceptualization abilities. Finally, results suggested supervisory working alliance to be a significant mediator in the relationship between supervisor multicultural competence and supervision satisfaction. Findings are discussed within the context of theoretical, empirical, and practical implications for multicultural supervision.     

Education,Perceived Control,and Volunteering

The consistent effect of education on volunteering has been explained in a number of ways. In this study we test the hypothesis that perceived control beliefs are partly responsible. Using two waves of panel data from National Survey of Midlife in the United States we estimated cross‐lagged structural equation models in which education is positioned as the exogenous variable and perceived control and volunteering are allowed to be reciprocally related across the two waves. We find that perceived control predicts volunteering, but there is no reciprocal effect: volunteering has no effect on sense of control. One reason, therefore, that educated people are more likely to volunteer is that they have stronger control beliefs. The findings enrich the theory of volunteering by introducing the idea of agency, showing one way in which resources influence the decision to volunteer.     

Strengthening Families Through Volunteerism: Integrating Family Volunteerism and Family Life Education

This article builds on increasing interest in family volunteering by presenting it as a family life education tool for strengthening relationships and family functioning. In this context, family volunteering is similar to service learning in which families learn together while giving back to their community. Informed by a discussion on bioecological systems theory, psychosocial development theory, and select studies on volunteering, this article seeks to discover how family volunteering benefits individual and family growth. Existing research indicates that, due to its rich resources, it can deepen relationships, reinforce effective interpersonal skills, and help individuals overcome life's crises. Implications for family life educators and future research are presented, including the need for collaboration and stronger data on which to base flexible and fun volunteer opportunities for families.     

Ports of Entry and Obstacles: Teenagers' Access to Volunteer Activities

The recruitment of young people into volunteering activities is the primary focus of this article. We examine which teenagers volunteer, the ways that teenagers become involved in volunteer activities, and why teenagers do not volunteer. Teenagers who volunteer tend to have dominant status, that is, access to social power, high personal competency, and socialization into volunteer experiences through family, church, and school. Personal contact with family, friends, and teachers who are involved with service, prior participation in school‐ and church‐based service, and personal initiative lead teenagers to learn about and engage in volunteering activities. Teenagers who do not volunteer often do not have sufficient time or interest. Differences exist among teenagers as to which factors prompt volunteering. For example, teenagers who are white, have parents who volunteer, and attend religious services are more likely than others to learn about volunteer activities through organizations, and teenagers with higher personal competency (grade point averages) are more likely than others to learn about volunteering activities at school. The article includes suggestions for recruitment policy and management of teenage volunteers.     

Attachment to Volunteering

We propose that volunteers' attachment to their work is determined by the level of resources they bring to it, the rewards they derive from it, and the context in which the work is carried out. We test this theory using two waves of the Americans' Changing Lives panel study (1986–1989). The resources part of the theory is supported: the likelihood of remaining in the volunteer labor force across the two waves is greater for the more highly educated, those who report higher rates of formal and informal social interaction, and those who have children in the household—the last effect is stronger for women. Respondents reporting an increase in regular working hours across the two waves are more likely to cease volunteering. However, declining functional ability has no effect on attachment. The reward part of the theory is not consistently supported. Commitment to volunteer work in the first wave (measured by hours volunteered) predicts being a volunteer in the second, but enjoying the work has no effect, and being satisfied with the results of the work decreases attachment. Compared to a number of other work contexts, church-related volunteering in the first wave is the strongest predictor of being a volunteer in the second.     

Rethinking professional quality of life for social workers: Inclusion of ecological self-care barriers

ABSTRACT

This study conducted a survey among social workers in a mid-Atlantic state in the U.S. and examined the relationship between self-care behaviors, self-care barriers and compassion satisfaction, burnout, and secondary traumatic stress (STS) from an ecological perspective. The study found that social workers had a moderate level of compassion satisfaction, low risk of burnout, and low risk of STS. Bachelor-degree social workers had higher levels of burnout and lower levels of compassion satisfaction than others. Multiple regression results showed that self-care behaviors and self-care barriers did not predict compassion satisfaction. Self-care behaviors and self-care barriers were significantly associated with the level of burnout. Self-care barriers significantly contributed to STS, while self-care behaviors did not significantly decrease STS. This study implies that promoting self-care behaviors and decreasing self-care barriers can promote higher levels of professional quality of life. In addition to social workers’ individual-level self-care activities that are often stressed in prior research on STS and burnout, employers, supervisors, family members, and community members play a critical role in promoting a manageable work-life balance for social workers, thereby allowing them to use more self-care behaviors, while reducing barriers to self-care and ultimately reducing risk of burnout and STS.     

Skills-Based Volunteering as Both Work and Not Work: A Tension-Centered Examination of Constructions of “Volunteer”

The Corporation for National and Community Service defines professional skills-based community service as “the practice of using work-related knowledge and expertise in a volunteer opportunity.” Traditional definitions of volunteer work in organizational communication scholarship, however, are typically based on (1) the bifurcation between work and volunteer activity; (2) low barriers to volunteer entry and exit; (3) the lack of managerial power/control over volunteers; and (4) the altruistic focus of volunteer work. An analysis of interviews with 19 skills-based volunteers highlights the identity and role tensions inherent in professional volunteering and serves as the basis for a proposal for a new way to visualize volunteering characterized by spectrums of tension rather than by the traditional lens of “not work.”     

Countertransference and positive growth in social workers

A number of factors contribute to social workers' states of mind including exposure to intense emotionality and disturbance, job satisfaction, burnout, secondary stress, and the perceived value attached to social work. Together these can lead to placing social workers at risk of vicarious traumatisation. While vicarious traumatisation can lead to posttraumatic stress, it may be important to explore whether posttraumatic growth is a possibility. The aim was to provide evidence for growth in social workers and to test for its association with factors that are known to contribute to the state of mind of the social worker, and thus affect countertransference reactions. Sixty-two social workers completed self-report measures showing those who felt more valued in their professional role scored lower on burnout, higher on job satisfaction, and positive growth. The role of these variables as factors influencing countertransference reactions is discussed.     

Legacy Volunteering: A Test of Two Theories of Intergenerational Transmission

Sociological theory suggests two reasons that volunteering runs in families. The first is that parents act as role models. The second is that parents who volunteer pass on the socioeconomic resources needed to do volunteer work. Panel data from two generations of women (N = 1,848) are analyzed to see how much influence family socioeconomic status and mother's volunteering have on daughter's volunteer careers. More highly educated women and women whose mothers volunteered donate more hours initially, but only family socioeconomic status increases volunteering over the life course.     

Perceived family impact of volunteering among reintegrating post-9/11 Veterans

Family issues are common among returned post-9/11 Veterans. Traumatic brain injury (TBI), post-traumatic stress disorder (PTSD), and depression are each independently related to divorce whereas community ties and social support are protective factors for the family during reintegration. Evidence from elders on the benefits of one intervention, community volunteering, may indicate “spillover effects” of these benefits into the family. Few measures exist to assess the impact of military Veteran volunteering on the family. The authors report (1) an adaption of a benefits measure from elders to Veterans, (2) its preliminary reliability and validity, and (3) differences among subgroups. Reintegrating post-9/11 Veterans (N = 346) who completed a 6-month, stipended volunteer program were surveyed. Perceived impact of volunteering on the family was assessed after completion of the program using an 11-item self-report measure. Rank-based nonparametric tests were used to detect significant differences among subgroups. Preliminary findings support the scale’s adaptation to Veterans, internal consistency, and construct validity. At least one perceived family impact indicator differed significantly (p < .05) between subgroups based on demographic and psychological factors. Veterans in this civic service program perceived that their volunteering may have affected their families.     

Elements of life satisfaction among young adults in Serbia

Contemporary sociological studies argue that employment and personal life have diversified effects as determinants of life satisfaction (LS) of young adults. We have, therefore, decided to explore the three different aspects of general LS, satisfaction with personal (intimate) domain, satisfaction with family life and satisfaction with occupation (professional domain), by using the survey data on 1627 young adults aged from 19 to 35 from Serbia. The correlations between the three domains are significant, while the strongest tie is between satisfaction with intimate relations and satisfaction with family life. The analysis exposed that social variables (employment, education, housing autonomy and financial autonomy) and personal variables (partnership and parenthood) are in a diverse manner related to the three domains of LS, as well as that their effects are different for young men and women. Taking into account particularities of social context in Serbia, we have introduced functional autonomy (decision-making and acting independent of parents) as mediating variable. The results uncover that functional autonomy has little influence on satisfaction with occupation, while social variables have a strong effect, suggesting that agency in professional domain is significantly socially bound. Regression models reveal divergent and gender-specific relations of variables and three aspects of LS related to particular structural and cultural context in Serbia that sets limits to gender detraditionalization.