Emergent Management Strategies in a Public Agency: A Case Study of Alternative Fuel Vehicles

The ability of public organizations to invest in emerging technologies is dependent upon the degree to which they can effectively manage the risks of being a lead-user in a political environment. However, little is known about the dimensions and implications of the different forms of risk faced by innovative public organizations as well as the strategies employed to manage them. This paper addresses these issues by studying how one public agency implements a program of replacing its transportation fleet with alternative fuel vehicles (AFVs).

Political Influence and Bureaucratic Autonomy

The establishment of autonomous public bodies during the past two decades has created a highly fragmented public sector. Using a dataset with more than 200 Dutch public sector organisations, this article examines three related sets of questions: to what extent a relationship exists between formal and de facto autonomy; the level of influence that interested parties exert upon those organizations; whether a relationship exists between levels of formal and de facto autonomy and the level of influence exercised by these parties. We find that formal autonomy does not reinforce de facto autonomy; organizations with less autonomy report higher levels of political influence when policy autonomy is concerned; and that organizations with more autonomy report higher societal influence on their financial autonomy.

Implications of Success and Persistence for Public Sector Performance

Public sector organizations collect vast amounts of information that often goes unused. Information may serve a symbolic role to imply that decision makers are using rational decision processes, or it may be collected to rationalize a preconceived decision and develop or maintain public support. Over-collection of irrelevant information or under-analysis of existing information for decision implications leads to excessive public information costs with limited public benefit. The study discusses the role systematic information misalignment plays in the public sector and considers its implications for public agency performance. The concept is evaluated using examples from the National Aeronautics and Space Administration.

Citizen Support for Hospital Privatization: A Hierarchical Cross-National Analysis

The movement for a new public management (NPM) holds that citizens will put aside partisan and ideological differences to support more efficient service delivery. Focusing on hospital privatization, a multi-national sample is utilized to investigate this assertion. Generalized hierarchical linear modeling (GHLM) is employed as the method of statistical analysis. The findings with regard to privatizing hospitals reveal that citizens develop their policy position by reference to a combination of symbolic political variables, service demand, self-interest, information levels, and political efficacy. The results cast doubt on the assertion that partisan differences will be set aside as citizens consider privatization reforms.

The Public Sector’s Use of Agencies: A Dynamic Rather than Static Scene

It is an occupational hazard in the study of organizations that we tend to view them as static arrangements, as though what is observed and reported today tells us all we need to know about them. But organizations are dynamic rather than static phenomena, being constantly affected by adjustments to meet the effects of fading past arrangements or approaching new arrangements. Simple “snapshots” taken at a particular moment in history are never likely to reveal all the relevant nuances. This article comments on this problem as it affects non-departmental public bodies often described loosely as “agencies”, by (a) drawing attention to some relevant theoretical contributions to the political science and organization theory literature, and (b) giving some examples of changes in the style of agency formation and operation over the years, mostly drawn from the Australian public sector.

Public Organizational Birth and Death: Understanding the Exigencies of an African Political Environment

This research examines the application of theories of organizational birth and death in transitional and undemocratic political settings. Through the case study of the birth and death of the Ministry of Supplies and Marketing in Kenya, the author determines that theoretical explanations of organizational formation and demise do not necessarily fit a uniform profile. Under unstable and undemocratic environments, public organizations that are brought to life through decrees may also be unexpectedly vanished without following a logical and predictable cyclical sequence.

Central State Steering of Local Collaboration: Assessing the Impact of Tools of Meta-governance in Homelessness Services in England

Much of the discussion of state steering of service delivery networks to encourage collaboration at the local level has been theoretical. This study builds on this analysis systematically to assess the relationship between meta-governance tools of central government steering and the extent of local collaboration, using the case of homelessness services in England. Contrary to the pessimist expectations of some contemporary theory, central government funding tools and facilitating the transfer of best practice encourages collaboration. However, simple information provision and authority based tools are only partially effective, risking tokenistic compliance. Authority tools are more effective when combined with other tools.

Administration, Globalization, and the Arab States

Globalization involves risks and opportunities for the Arab world. Realistic knowledge of these possibilities is essential for adaptation of governance and reform of public administration to deal more effectively with the unfolding processes of globalization. To be participants rather than mere subjects, the Arab states have to recognize opportunities and limit potential negative consequences. Success requires good governance and professional public management. Public administration in the Arab world has to transform traditional methods of command and control and nepotism into a more collaborative management that relies on institutional capabilities and practicing managerial values of accountability, performance evaluation, transparency, and ethics.

Breaking the Vicious Cycle: Public Involvement in the Immigration Plan for the Nanji Islands, China

A centralized political context such as China provides a harsh environment for public involvement program that intends to share decision-making power with the public, however, there are still learning opportunities that can survive and prepare the public for a meaningful participation in the future. This article illustrates this point by designing a public involvement program that is implementable and educational in Nanji Islands, China. The public involvement program is designed to solve conflicts and tension regarding to an immigration plan between the public and local government and organized by a third party. It includes information sharing, public representatives election, and negotiation meeting between public representatives and governmental officials. The six-dimension framework from Alterman’s classic work is employed to test its feasibility within the local context.

Crises and Natural Disasters: a Review of Two Schools of Study Drawing on Australian Wildfire Experience

The connection between “schools” of study focusing on crises and on natural disasters is explored. After considering the rise of separate schools, the article notes significant attempts to integrate them and suggests that, while natural disasters and other big crises have much in common, there are still some important differences that need to be taken into account in designing relevant management systems. Drawing particularly on Australian wildfire experience, the article then looks more briefly at the question of political leadership in disaster situations, and at serious problems that often occur in the reporting of those situations.

Politics−Bureaucracy Relationship in Bangladesh: Consequences for the Public Service Commission

The paper attempts to analyze the consequences of political pressure placed on the Public Service Commission (PSC) of Bangladesh. Through extensive literature review and empirical research, the authors conclude that the independence, efficiency and effectiveness of the PSC largely depend on the politics–administration relationship. Furthermore, this relationship is affected by regime types and it regulates the optimum functioning or malfunctioning of the institution.

Policy Implementation in Urban Bangladesh: Role of Intra-organizational Coordination

The present study intended to explore role of intra-organizational coordination in policy implementation in urban Bangladesh. In doing so, an attempt was also made to investigate why and how problems of intra-organizational coordination take place in policy implementation. The study was basically based on empirical data gathered during 2003–2004. The available data substantiated that intra-organizational coordination is an important factor for policy implementation. Problems of coordination within organization in urban Bangladesh take place owing to lack of institutionalized rules and regulation and problematic financial management. Once coordination within organization is problematic, policy implementation is hampered which resulted in delay in project completion, increase of cost and unsatisfactory public service delivery.

Promoting Public Trust in Public Organizations: Explaining the Role of Public Accountability

This paper is aimed at explaining the role of public accountability in promoting public trust in public organizations. Initially a conceptual model was developed. Then, the model was tested empirically in Iran. The result shows that public accountability influences the public trust by improving citizens’ satisfaction. In other words, legal, ethical, financial, functional, and utmost political accountability affect public trust through influencing citizens’ satisfaction. This study also confirms that changes in social trust, citizens’ trust in government, and media will moderate trust in public organizations.

Radio Frequency Identification: A Panacea for Governments?

Radio frequency identification (RFID) has been used to improve business supply chain management for over 35 years. As often happens, private sector technology migrates to the public sector where it is adapted for use. RFID use in governments is spreading far and wide at the federal and state levels with virtually no debate or performance analyses to inform adoption decisions. Implementation of RFID technology impacts government efficiency and effectiveness in many areas. Data show that most RFID applications promise enhanced effectiveness but also pose increased costs. A model is constructed to assist state and local managers in choosing to adopt RFID and to discern the status and impacts of this bold new innovation.

Autonomy and Regulation of State Agencies: Reinforcement,Indifference or Compensation?

This paper analyses the relationships between the autonomy and regulation of state agencies in Norway, Ireland and Flanders (Belgium). The empirical basis is provided by broad surveys of public sector organizations carried out in 2002–2004. Three hypotheses on these relationships are formulated and examined, indicating different patterns. The reinforcement hypothesis, stating a negative relationship does not get any support. On the other hand, the compensation hypothesis, stating a positive relationship gets some support. In general, however, the indifference hypothesis, stating low or no correlations seems to be the most adequate. The hypotheses are also linked to prevalent administrative doctrines, and the empirical findings indicate how relevant they are.

Perceptions of Nonprofit Funding Decisions: A Survey of Local Public Administrators and Executive Directors of Community-Based Housing Organizations (CBHOs)

This article compares how local public administrators and executive directors of community-based housing organizations (CBHO) perceive nonprofit funding decisions. The article’s findings suggest that both groups shared perceptions about the scope of affordable housing and factors influencing its funding. Yet, important differences existed. Public administrators were ambivalent about nonprofit capacity and affordable housing outcomes. They also underestimated the importance of networks, partnerships, and minority leadership. Professionals in the nonprofit sector underestimated fair housing concerns and overestimated the importance of promoting homeownership. These insights improve our understanding of the connection between funding patterns, public-nonprofit sector relations, local governance, and administrative structures.

A Critique of the New Public Management and the Neo-Weberian State: Advancing a Critical Theory of Administrative Reform

The New Public Management (NPM) has often been favorably contrasted with European Public Administration (EPA). This paper attempts to balance this Anglo-American perspective with a relatively new European critique of NPM which its authors call the Neo-Weberian State (NWS). Despite their differences in some key respects, however, it is argued that the NPM and NWS are similar in their sweeping paradigmatic character, their ambiguities and internal inconsistencies, their inability to go beyond instrumental rationality and incorporate forms of hermeneutic and critical reason, and in their advocacy of bureaucracy via participation under certain historical conditions, hence consistent with Weber’s characterization of modern organization and management. The paper, based on the authors’ rendering of critical social theory, provides a fresh means for bridging the two perspectives.

A Cross-national Analysis of Global E-government

To explore the determinants of global e-government performance, this paper examines the aggregate data of 163 different countries by conducting multivariate statistical analysis. The results of multivariate regression analysis indicate that the performance of digital government is likely to be determined by economic wealth, education, urbanization, civil liberties, government effectiveness, and the interaction between Internet usage and economic wealth, while the extent of internet penetration alone does not determine e-government performance. More importantly, this study indicates that government effectiveness is much more important than any other factors in determining global e-government performance. The countries with high e-government performance are likely to be the wealthy, developed, and Western countries or the rapidly developing Asian countries.