Why Risk Analysis is Difficult,and Some Thoughts on How to Proceed

Risk analysis is challenged in three ways by uncertainty. Our understanding of the world and its uncertainties is evolving; indeterminism is an inherent part of the open universe in which we live; and learning from experience involves untestable assumptions. We discuss several concepts of robustness as tools for responding to these epistemological challenges. The use of models is justified, even though they are known to err. A concept of robustness is illustrated in choosing between a conventional technology and an innovative, promising, but more uncertain technology. We explain that nonprobabilistic robust decisions are sometimes good probabilistic bets. Info‐gap and worst‐case concepts of robustness are compared. Finally, we examine the exploitation of favorable but uncertain opportunities and its relation to robust decision making.     

What do we loose when machines take the decisions?

This paper concerns the technical issues raised when humans are replaced by artificial intelligence (AI) in organisational decision making, or decision making in general. Such automation of human tasks and decision making can of course be beneficial through saving human resources, and through (ideally) leading to better solutions and decisions. However, to guarantee better decisions, the current AI techniques still have some way to go in most areas, and many of the techniques also suffer from weaknesses such as lack of transparency and explainability. The goal of the paper is not to argue against using any kind of AI in organisational decision making. AI techniques have a lot to offer, and can for instance assess a lot more possible decisions—and much faster—than any human can. The purpose is just to point to the weaknesses that AI techniques still have, and that one should be aware of when considering to implement AI to automate human decisions. Significant current AI research goes into reducing its limitations and weaknesses, but this is likely to become a fairly long-term effort. People and organisations might be tempted to fully automate certain crucial aspects of decision making without waiting for these limitations and weaknesses to be reduced—or, even worse, not even being aware of those weaknesses and what is lost in the automatisation process.

     

Affective reactions influence investment decisions: evidence from a laboratory experiment with taxation

We experimentally investigate the effect of taxation of gains and losses on investment behavior. Based on the insights of economic research and psychological concepts, we expect subjects to react to taxation with behavioral and affective changes. Our main results are threefold: first, we show that taxation on gains and the possibility to deduct losses bias investment behavior, but in different directions. Since net payoffs are identical across all tax scenarios and therefore the same investment behavior is to be expected, these differences are in contrast to what a standard theory would predict. Second, we observe that different tax regulations have different effects on the affective and cognitive perception of our subjects. Third, with respect to possible connections of the affective and cognitive ratings, tax regulations, and investment decisions, we are able to show that arousal and risk perception fail to influence the decision making of participants, while there is a highly significant influence of valence perception on choice patterns.     

Exploring Framing Effects in Inventory Control Decisions: Violations of Procedure Invariance

Recent research on decision framing has shown that (i) there are multiple types of framing effects and (ii) the context of the decision can influence framing effects. This research examines decision framing effects in inventory control contexts by questioning the assumption of procedure invariance, that preference should not be impacted by how options are presented to a supply chain manager making an inventory control decision. Study 1 uses three single‐shot decision experiments to establish that all three types of framing effects identified by Levin et al. ( 1998 ) apply in basic inventory control contexts. Results were consistent with theory in all three cases. Given this evidence that framing effects have potential to impact inventory control decisions, two laboratory experiments in Study 2 utilize multi‐period decision tasks to demonstrate that framing effects can impact performance in a dynamic inventory decision setting similar to practice. One of the experiments in Study 2 was conducted with student subjects, while the other with inventory managers from a large retail firm. Results from both experiments provide evidence that even when initial framing effects on order quantities fade, there can be longer term effects on inventory levels and performance. Furthermore, these effects are robust to education and professional experience. The findings suggest that although a manager might select appropriate inventory control metrics, prudence must be exercised in the presentation of these metrics, and that mere presentation can be used to alleviate known human biases in inventory control decisions.     

Farmers’ Risk‐Based Decision Making Under Pervasive Uncertainty: Cognitive Thresholds and Hazy Hedging

Researchers in judgment and decision making have long debunked the idea that we are economically rational optimizers. However, problematic assumptions of rationality remain common in studies of agricultural economics and climate change adaptation, especially those that involve quantitative models. Recent movement toward more complex agent‐based modeling provides an opportunity to reconsider the empirical basis for farmer decision making. Here, we reconceptualize farmer decision making from the ground up, using an in situ mental models approach to analyze weather and climate risk management. We assess how large‐scale commercial grain farmers in South Africa (n = 90) coordinate decisions about weather, climate variability, and climate change with those around other environmental, agronomic, economic, political, and personal risks that they manage every day. Contrary to common simplifying assumptions, we show that these farmers tend to satisfice rather than optimize as they face intractable and multifaceted uncertainty; they make imperfect use of limited information; they are differently averse to different risks; they make decisions on multiple time horizons; they are cautious in responding to changing conditions; and their diverse risk perceptions contribute to important differences in individual behaviors. We find that they use two important nonoptimizing strategies, which we call cognitive thresholds and hazy hedging, to make practical decisions under pervasive uncertainty. These strategies, evident in farmers' simultaneous use of conservation agriculture and livestock to manage weather risks, are the messy in situ performance of naturalistic decision‐making techniques. These results may inform continued research on such behavioral tendencies in narrower lab‐ and modeling‐based studies.     

Ambiguous Allure: The Value–Pragmatics Model of Ethical Decision Making

Research in organizational ethics emphasizes those dispositional factors that are expected to foster positive ethical behavior. We seek to contribute to this literature by including personal values that are in contention with moral outcomes. Specifically, we combine the values of hedonism and power with benevolence and universalism. Our underlying premise of this value–pragmatics model is that nonmoral, as well as moral, dispositional characteristics simultaneously influence ethical decision making. We further contribute to the existing research by investigating how these contending values interact with situational factors, such as performance rewards and punishments for unethical conduct. We administer an experiment to subjects (N = 177) and analyze their decisions regarding the likelihood they would act unethically. Results indicate that both morally relevant and nonmoral variables have direct effects on these decisions, and that nonmoral as well as moral values interact with situational factors to significantly influence decisions. Implications for practice and research are discussed.     

The Effects of Task Information and Outcome Feedback on Individuals' Insight into Their Decision Models

When making business decisions, people generally receive some form of guidance. Often, this guidance might be in the form of instructions about which inputs to the decision are most important. Alternatively, it might be outcome feedback concerning the appropriateness of their decisions. When people receive guidance in making difficult judgments, it is important that they do not confuse this guidance with insight into their own decision models. This study examined whether people confuse their actual decision model with task information and outcome feedback. Subjects predicted the likelihood that various hypothetical companies would experience financial distress and then reported the decision models they believed they had used. Their reported models were compared with their actual models as estimated by a regression of the subjects' predictions on the inputs to their decisions. In a 2times2 factorial design, some subjects were provided with task information regarding the relative importance of each input to their decisions while others were not. Some subjects were provided with outcome feedback regarding the quality of their decisions while others were not. The subjects tended to confuse the task information and outcome feedback with their actual decision models. Implications for the results are discussed.     

Regression models of behavior for managerial decision making

A principal problem in systems studies concerns the development of models that will be accepted and used by decision makers in organizations. Regression models derived from managers' past behavior offer promise in overcoming this problem for many repetitive types of decisions. Employing a simulated production planning environment, this paper discusses both the potential usefulness and limitations of such models for understanding and improving decision making in practical applications.     

How hot cognition can lead us astray: The effect of anger on strategic decision making

Anger is one of the most frequently experienced emotions. However, the extant research on the impact of anger has predominantly focused on its effect on decision making in simple decision tasks. Strategic decision making differs significantly from such tasks, as it is characterized by complexity, ambiguity, and a high information load. To better understand the impact of emotions on strategic decision making, we investigate the effect of anger on decision quality and decision speed. To do so, we carry out a strategy field experiment with 52 executives in which we use participants’ psychophysiological skin conductance response. In line with psychological research on non-strategic decisions, we find that anger negatively influences decision quality in strategic decision making. However, in contrast to predictions made by research on non-strategic decisions, we find no increase in decision speed among angry participants. We thus extend extant theory by suggesting that anger impacts the quality of strategic decisions but does not affect important process characteristics such as decision speed.     

AUTOCORRELATED CASH FLOWS AND THE SELECTION OF A PORTFOLIO OF CAPITAL ASSETS *

Capital budgeting models for analyzing real assets typically are based on a set of restrictive assumptions that influence financial managers' decisions and may prevent optimization of the firm's objectives. This research examines the common restrictive assumption that cash flows are intertemporally independent by first developing an economic state and simulation model based on a Markov process for including autocorrelated cash flows in the capital budgeting decision process and then demonstrating why managers should include autocorrelated cash flows in capital budgeting models by empirically testing the impact of assuming intertemporally independent cash flows on capital budgeting decisions. The results indicate that ignoring autocorrelated cash flows seriously limits the ability of capital budgeting models to provide optimal investment decisions. The model also is very attractive for practical application because it can be implemented with a minimum number of estimates and provides the set of input data required by a number of capital budgeting models. A discussion of the implementation of the model is included.     

BARGAINING WITH SHARED INFORMATION*

This paper formulates and analyzes models of two-party bargaining behavior where each side possesses private information about its preferences that is unavailable to the other. We examine the strategic behavior that bargainers might exhibit when disclosing information either to an arbitrator or to each other. Our results show that when bargaining is over one issue, it is relatively uncomplicated analytically to calculate the optimal strategy, but, despite this, even sophisticated bargainers tend to make wrong assumptions about the behavior of others and to use strategies that are far from optimal. When the bargaining encompasses several factors, computation of optimal strategies becomes very cumbersome and the use of an optimal strategy does not gain a bargainer much over what he could have achieved with truthful revelation. Thus, in theory, truthful revelation is not the best course of action to adopt for a bargainer interested in maximizing individual gain, but in practice the alternatives may involve mistaken assumptions about the behavior of others and may therefore turn out to be inferior to truthful revelation.     

HERESY IN DECISION ANALYSIS: MODELING SUBSEQUENT ACTS WITHOUT ROLLBACK *

When making a current decision, like choosing an experiment, a subject will often take into account “subsequent acts” which he does not yet commit to. Common practice requires modeling through preposterior analysis, which treats one act as certain, conditional on the intervening information modeled. This is not logically necessary since the same expected utilities could be obtained by properly conditioning utility on any selection of events (including subsequent acts). The subject could assess utility marginal on subsequent acts or conditional on subsequent acts treated as uncertain events. The preposterior model is a special case of the latter where conditioning information is sufficiently modeled to imply subsequent act probabilities of zero or one. This paper argues that attempts at preposterior modeling are often unsuccessful and have critically flawed much current practice in decision analysis. Simpler approaches such as the “acts-as-events” model are intrinsically less dependent on restrictive assumptions and have been successfully applied to many real-world decisions.     

CAPACITY AND PRODUCTION DECISIONS IN STOCHASTIC MANUFACTURING SYSTEMS: AN ASYMPTOTIC OPTIMAL HIERARCHICAL APPROACH

We present a new paradigm of hierarchical decision making in production planning and capacity expansion problems under uncertainty. We show that under reasonable assumptions, the strategic level management can base the capacity decision on aggregated information from the shopfloor, and the operational level management, given this decision, can derive a production plan for the system, without too large a loss in optimality when compared to simultaneous determination of optimal capacity and production decisions. The results are obtained via an asymptotic analysis of a manufacturing system with convex costs, constant demand, and with machines subject to random breakdown and repair. The decision variables are purchase time of a new machine at a given fixed cost and production plans before and after the purchase. The objective is to minimize the discounted costs of investment, production, inventories, and backlogs. If the rate of change in machine states such as up and down is assumed to be much larger than the rate of discounting costs, one obtains a simpler limiting problem in which the random capacity is replaced by its mean. We develop methods for constructing asymptotically optimal decisions for the original problem from the optimal decisions for the limiting problem. We obtain error estimates for these constructed decisions.     

State Dependence,Serial Correlation and Heterogeneity in Intertemporal Labor Force Participation of Married Women

A dynamic search framework is developed to analyze the intertemporal labor force participation behavior of married women, using longitudinal data to allow for a rich dynamic structure. The sensitivity to alternative distributional assumptions is evaluated using linear probability and probit models. The dynamic probit models are estimated using maximum simulated likelihood (MSL) estimation, to overcome the computational difficulties inherent in maximum likelihood estimation of models with nontrivial error structures. The results find that participation decisions are characterized by significant state dependence, unobserved heterogeneity, and negative serial correlation in the error component. The hypothesis that fertility decisions are exogenous to women's participation decisions is rejected when dynamics are ignored; however, there is no evidence against this hypothesis in dynamic model specifications. Women's participation response is stronger to permanent than current nonlabor income, reflecting unobserved taste factors.     

“I feel and think,therefore I am”: An Affect-Cognitive Theory of management decisions

I propose an Affect-Cognitive Theory to comprehensively understand how decisions occur in organizations. To this aim, I first review the assumptions of sensemaking and decision-making streams of research, especially the influence of bounded rationality, affective states and their relationships with cognition; then, I integrate them on the common basis of socially situated cognition. This new theory emphasizes the role of affective states in determining/being determined by cognition and its errors, pointing out decision makers’ affect as the result of multi-level adaptations to the physical and social environment. Management decisions are path dependent but not immutable; they, indeed, bank on the predominant feeling resulting from the modifying interactions and regulations of decision makers with their physical and social environment. Here, decision makers are proposed as “emotional cognizers” overcoming the thinking-feeling dichotomy that has often featured in the study of management decisions. This theory is beneficial for behavioral strategy, offering the needed assumptions to intertwine human cognition, emotions, and social behavior.     

Dynamic pricing and revenue management process in Internet retailing under uncertainty: An integrated real options approach

Competition and demand volatility often cause modern enterprises to be confronted by uncertain environments. When a firm manages revenue in such competitive and risky environments, the optimization of pricing and capacity allocation, subject to a fixed time and capacity, becomes a complicated problem. Many previous papers concerning revenue management (RM) and pricing require that the firm possesses the ability to know the demand curve (or demand distribution) and set prices on it to maximize profits. However, this assumption may not be the case in some industries. Therefore, this paper focuses on the dynamic lead indicators rather than assumptive lag indicators to establish a concise and flexible decision model for practical use. This paper provides an integrated real options (IRO) approach with analytic hierarchy process (AHP) for the auction RM problem under competitive/dynamic pricing and revenue uncertainty in Internet retailing. A numerical example is also presented to illustrate that the IRO approach can generate better decisions than the naı¨ve (or risk unawareness) approach in revenue quality of safety and profitability. The new perspective and approach proposed by this paper can be extended to other RM fields whenever both profitability and risk are critical to decision making.     

Classifying Revenue Management: A Taxonomy to Assess Business Practice*

As revenue management (RM) techniques evolve there is a need to take stock of how organizations practice RM and the interactions among techniques. This would help practitioners and researchers better understand how RM practice is influenced by the business setting, including those not traditionally associated with advanced RM techniques. Also, it would facilitate investigations of which practices lead to better outcomes in different contexts. Research to date has focused on individual techniques within individual business settings, with limited attention to the range of environments in which RM practice occurs. This suggests a need for a common framework to classify and assess differences in practice. In this article, we present a taxonomy which comprises (i) seven indicators of practice and (ii) a decision tree to measure RM across diverse businesses. We test the classification system in a survey of 232 businesses. Results show the taxonomy provides a comprehensive view of RM practice, with meaningful discrimination across settings. Findings also offer insight into how practices vary across different settings. Our taxonomy contributes to future research by facilitating systematic comparisons of RM practices, the settings in which it is adopted, and its impact on performance.     

A Simulation of Partial Information Use in Decision Making: Implications for DSS Design

Information matrices are often the output produced by a decision support system. These matrices are a common method for expressing a decision situation under different decision-making scenarios. The decisions involved in designing a decision support system to generate the information matrix are important and involve several cost and benefit components. A designer needs guidance in making effective design decisions in this context. Such guidance can be provided by considering the relationships among specific design decisions, costs, and benefits. The general objective of this study is to provide a comprehensive framework for this purpose. This study is the first to develop and present a comprehensive cost-benefit framework for evaluating design decisions for a variety of scenarios. The specific objective of this research is to provide guidance regarding the number of available information dimensions to incorporate in a computer-based decision aid. Simulation experiments are conducted with a completely specified model based on the cost-benefit framework (including needed assumptions) to evaluate how many information dimensions to include for a specific information matrix size to achieve a balance between information use costs and decision quality. Based upon extensive simulation analyses for a hypothetical decision maker, the practical guideline found for designers is to include only the top half of the relevant information dimensions in any specific decision support system. Over a large number of repeating choice decisions, the savings in cognitive effort and information gathering costs clearly offset relatively minor losses in decision quality.