Association between employee department and responsible gambling program perceptions

ABSTRACT

Academic studies of employee perceptions of and engagement with responsible gambling (RG) provide important insight into how employees engage with RG, but typically treat employees as a singular entity. Employees in different departments, however, have different work experiences that affect their likelihood of directly interacting with gamblers. It is conceivable that degree of contact with gamblers affects employees’ opinions about RG. To examine this possibility, we surveyed cohorts of employees at MGM Resorts International (MGM) (N = 2,192) regarding their (1) perceptions of RG programs, (2) behaviors and beliefs about gambling, and (3) comfort with MGM’s corporate RG environment. Using MANCOVA, with years employed in the gambling industry as a covariate, we observed that employees in departments with less direct contact with gamblers were more likely to perceive RG programs to be effective at MGM than employees who have more direct contact with gamblers. In addition, employees who work in the Food, Beverage, & Retail departments were more likely to hold misconceptions about gambling than employees in Back of House operations. The differences in how departments view RG programs suggest that one-size-fits-all approaches to employee training might not be suitable for RG topics, and that position-based training might be necessary.     

Toward a synoptic model of gambling behavior

Most social science explanations emphasize idiosyncratic or psychopathological motivation for gambling behavior. These explanations understate the fundamental significance of conventional social structural and cultural factors in determining the meaning and outcome of human social behavior such as gambling. They also neglect the gradual process by which the individual is socialized into the gambling subculture with its roles, norms, and values and the process by which subculture is internalized eventually as cognitive rules which distinguish the gambler from the nongambler. The synoptic model presented in this paper proposes a process by which gamblers continuously compare their gambling behavior with the cognitive rules with which they define gambling. The degree of consonance gamblers perceive between their own gambling behavior and their cognitive image of the standard gambler determines the gambler's behavior in subsequent gambling events.     

Economic mobility moderates the effect of relative deprivation on financial gambling motives and disordered gambling

This study examined whether a positive association between personal relative deprivation and disordered gambling severity is mediated by the motivation to gamble for financial gain. We hypothesized that this would occur specifically among people who perceived a low personal capacity for upward economic mobility via conventional means of advancement. A sample of community gamblers (N = 196) completed measures of personal relative deprivation, perceptions about upward economic mobility, gambling motivations (financial, coping, enhancement and social) and disordered gambling severity. The predicted moderated mediation model was observed – among people who perceived a low capacity for upward economic mobility, relative deprivation predicted disordered gambling severity via the motivation to gamble for financial gain. This indirect effect did not hold among people who perceived a high capacity for upward mobility. These findings suggest the importance of addressing beliefs about upward economic mobility in gambling prevention and intervention strategies. Among gamblers who feel relatively deprived, it may be advantageous to highlight feasible avenues for upward economic mobility that do not involve gambling.     

College student perceptions of crime and casino gambling: a preliminary investigation

To gain insight into how attitudes toward casino gambling vary by an area's experience with gambling, a survey was given to 415 university students at the University of Nevada, Reno, and 420 students at the University of Memphis. Casino gambling has been legal in Reno since 1931, but was introduced in the Memphis area in 1992. Given the differences in duration and degree of integration of casinos in each area, significant differences were expected by area in respondents' perceptions of casinos and casino gambling. While some significant differences were found, the most prominent finding is the degree of similarity of attitudes of students in each university and the high percentage in each sample that associated casino gambling with types of crime. Where significant differences did exist, the findings are interpreted as supporting either an exposure hypothesis or a cultural conservatism hypothesis.     

Familial and social influences on juvenile gambling behavior

Social learning theory maintains that individuals model, learn and maintain behaviors that are observed, appealing and reinforcing. As such, parents and family members can often serve as significant models for gambling. Four hundred and seventy seven children between the ages of 9 and 14 completed a questionnaire inquiring about their gambling activities, including where and with whom gambling occurs, as well as information concerning their perceptions of their own gambling behavior. Results indicate that 86% of children who gamble regularly reported gambling with family members. Fifty-three percent of students who gambled within the previous 12 months reported gambling with their siblings, 40% gambled with their parents, 46% gambled with other relatives, and 75% gambled in their own homes. Students' responses also indicated gambling with their friends (75%), gambling alone (18%), and with strangers (8%). As children's age increases they tend to gamble more at friend's homes and at school. Prevalence rates indicated that 81% of the total sample had gambled at one point in their lives and 52% of those children reported gambling once a week or more. Eleven percent reported that gambling makes them feel important, 27% feel they gamble more than they desire to do so, and only 10% of the grade 8 students fear being caught gambling, suggesting gambling activities to be a socially acceptable behavior. Several clinical and research questions are addressed.     

Effects of limited and unlimited stakes on gambling behavior

The present study evaluated the effects of limited and unlimited stakes on motivational and cognitive activities of roulette players. Earlier studies have shown that irrational thinking dominates rational thinking during gambling. It was hypothesized that subjects in the limited stakes condition would be less motivated to play and would verbalize fewer irrational cognitions than subjects who were allowed to bet freely. Two groups of 15 individuals played 50 trials of American roulette. The results showed that, although each group emitted more irrational than rational thoughts, there was no difference between the groups in the percentage of irrational verbalizations. One unexpected difference between the groups was found. Subjects in the limited stakes condition made riskier bets than subjects in the unlimited stakes condition. Possible explanations for this difference are discussed.The authors wish to thank Valerie Lorenz for her helpful comments and Michel Dumont and Serge Leclerc for conducting the study.Acknowledgement: this research was supported by a grant from the Consel Québécois de la Recherche Sociale.     

The impact of gender on gambling attitudes and behavior

Researchers have often attributed the consistent relation of gender and gambling behavior to gender role socialization. If they are correct, gender should affect different sets of gambling attitudes in a manner consistent with at least three aspects of gender role socialization: a double standard of morality, a guardian of the hearth role for women, and a dualism of orientations. A survey measuring gambling attitudes and behavior was sent to a sample of residents in North Dakota after legalization of several games of chance (e.g., blackjack). Gender affects behavior but only some of the specified attitudes. These mixed results may reflect changes in gender role socialization and the increasing legalization of gambling.     

Something for nothing: A model of gambling behavior

Gambling is an ancient economic activity, but despite its universality and importance, no single explanation for the demand for gambles has gained ascendance among economists. This paper suggests that the demand for gambles is based on the ability to obtain “something for nothing.” That is, the gain from gambling is not merely additional income, but additional income for which the gambler does not need to work. Thus, to fully understand gambling behavior, it must be placed in a labor supply context. The theory is tested empirically using the Survey of Gambling in the U.S. Support for the theory is found.     

A developmental perspective of gambling behavior in children and adolescents

Although it has been determined that gambling is a popular activity amongst the young, there seems to be a lack of studies examining developmental differences in children's gambling behavior. This study examines developmental differences in children's blackjack gambling behavior. One hundred and four students (51 males; 53 females) from grades 4, 6, and 8 completed a questionnaire examining their gambling behavior in general and individually played a computerized blackjack game with the following data being recorded: percentage of accuracy, amounts of money bet, gross winnings, percentage of wins, number of hands played, and end balance. Findings revealed few developmental differences in prevalence and frequency of gambling behavior and performance on a blackjack task. Males were found to wager greater amounts of money and have larger gross winnings than females on the blackjack task. Furthermore, males were more likely to view gambling as involving both large amounts of skill and luck, thus suggesting an illusion of control for gambling activities. The results are discussed from a cognitive developmental perspective.This research was partially supported by a grant from the McGill University Social Science Computer Committee. The authors would like to thank the administration, staff, and students in T.H. Bowes, Prince Charles, Souvenir, Gerald McShane, Our Lady of Pompei, Pierrefond Comprehensive High School, and Western Laval High School, for their participation and cooperation in this study.This is a revision of a paper presented at the Ninth International Conference on Gambling and Risk-Taking, Las Vegas, 1994.     

A conceptual model of gambling behavior: Fishbein's Theory of Reasoned Action

The Theory of Reasoned Action holds that behavior is rational and is dependent on the individual's analysis of available information. With this view, gambling activities can be explained in terms of gambling attitudes and subjective norms. This is a departure from the more traditional lines of research that examine the influence of demographic and selected personality variables on gambling behavior. According to the Theory of Reasoned Action, these variables could influence gambling behavior, but only to the extent that they affect attitudes, subjective norms, or both.     

Age and gambling behavior: A declining and shifting pattern of participation

The relationship between age and gambling has received relatively little attention in the social sciences. An aging American population might have a fundamental effect on gambling behavior suggesting that such research is needed. A random telephone survey of 1,011 Iowa residents was conducted. Chronological age was found to be negatively related to gambling behavior in this study. Within this trend, however, people of different ages were also found to be participating in different types of gambling. The general decline in gambling across age categories can be conceptualized as a result of an age decline in experimentation with gambling for self-identity, self-presentation, as well as an historical increase in the social acceptance of gambling. The differential rates of participation in different types of gambling could result from differential needs and resources related to different stages of development and thus age categories.Earlier versions of this paper were presented at the Eighth International Conference on Risk and Gambling in London, England on August 17, 1990 and the 43rd Annual Scientific Meeting of the Gerontological Society of America in Boston on November 19, 1990. This research was partially funded by the Iowa Department of Human Services. The authors would like to thank Dan Hoyt, David Huff, Motoko Lee, Henry Lesieur, Mack Shelley, and the anonymous reviewers for helpful comments on earlier drafts.     

Gender,gambling and problem gambling

With data from a 1989 Iowa survey (N=1,011), adult male and female respondents are compared on their problem gambling, its correlates, as well as their gambling behavior. Gambling behavior means its scope, frequency, wagering and leisure time spent at gambling. Women's gambling behavior was lower than that of men, due to their having a narrower scope of gambling behavior, but the genders were not significantly different on frequency, wagering and time spent at gambling. Women and men did not differ significantly on problem gambling. Problem gambling is measured as loss of control over gambling, and consequences due to gambling as well as gambling behavior. Women and men did differ significantly, however, on several predictors of problem gambling. Women's estrangement from a conventional lifestyle and integration into a social world of gambling appeared to help explain their problem gambling. Alcohol consumption appeared to be a more important predictor for men than women. The genders shared the attitude that the odds can be beat as well as being big spenders as predictors of their problem gambling. The results are interpreted with practitioners' efforts to prevent and treat problem gambling in mind.This research was partially supported by the Iowa Department of Human Services and the Na tional Institute of Mental Health (1 RJ01 MH50369-01A1). The authors are grateful to anonymous re viewers and the editor of this journal for many helpful suggestions.     

The relationship between gambling and video-game playing behavior in children and adolescents

It is suggested that commercial video-games (e.g.Nintendo &Sega) and gambling activities have similar attractive features and intermittent reinforcement schedules. This research seeks to examine the nature of this relationship amongst children. One hundred and four children aged 9 to 14, from grades 4, 6, and 8, participated. A questionnaire exploring issues related to video-game playing and gambling behavior in children and adolescents was completed and a computerized blackjack game was individually administered. High frequency video-game players were compared to low frequency video-game players with respect to their gambling performance on the blackjack gambling task as well as on information gathered from the questionnaire. Of particular concern is the risk-taking strategies used by avid video-game players, whether or not children perceive gambling and video-games as involving similar amounts of skill or whether they realize that gambling is primarily a game of chance. The findings, in general, suggest that high frequency video-game players gamble more than low frequency video-game players, report that gambling makes them feel more important, and take greater risks on the blackjack gambling task although no overall differences in success were found. Males exhibited greater risk-taking tendencies on the blackjack task than females. The clinical implications of the findings are addressed.This research was partially supported by a grant from the McGill University Social Science Computer Committee.This is a revision of a paper presented at the Ninth International Conference on Gambling and Risk Taking, Las Vegas, 1994.The authors would like to thank the administration, staff, and students in T.H. Bowes, Prince Charles, Souvenir, Gerald McShane, Our Lady of Pompei, Pierrefonds Comprehensive High School, and Western Laval High School, for their participation and cooperation in this study.     

A generational comparison of problem gambling and gambling attitudes among older adult gambling venue patrons

Gambling is a popular leisure activity for older adults (55+), and existing research suggests that overall older adults are less prone to problem gambling compared to younger cohorts. People born after World War II are now beginning to reach retirement age. The purpose of this article was to explore age-related cohort differences between people born from 1943 to 1960 compared to those born from 1925 to 1942 in their attitudes and behaviours related to gambling. This study employs a large sample (2103) of older adults collected at gambling locations across Southern Ontario, Canada in 2013. Comparisons were made using Pearson’s chi-squared tests for categorical variables and independent samples t-tests for continuous variables with logarithmic transformations for highly-skewed variables. Those of the 1943 to 1960 cohort showed significantly higher problem gambling scores and per visit spending, but lower numbers of visits per year. There was no discernible pattern between cohorts in terms of attitudes toward gambling. Assumptions of lower risk of problem gambling among older adults will have to be re-evaluated as the post-war generation becomes an ever greater proportion of older adults.     

Models of gambling and gambling addictions as perceptual filters

Models, in the sense of loosely entertained clusters of beliefs, attitudes, assumptions and expectations which direct the work of researchers and clinicians, also act as perceptual filters, tending to focus the attention of those who use them on certain aspects of reality and relegating to the background or ignoring altogether other aspects of the field of study and action. The central characteristics of social learning and of medical models are briefly reviewed and they are compared as perceptual filters for their distorting effects on research in gambling and in gambling addictions and on intervention strategies for problem gamblers. It is concluded that the exclusive predominance of any one model leads to the impoverishment of both research and intervention.     

Forms of gambling,gambling involvement and problem gambling: evidence from a Swedish population survey

The purpose of this study was to explore the association between problem gambling (PG) and participation in different forms of gambling in order to elucidate relationships between PG, gambling involvement and gambling intensity. Using data from the first wave of the Swedish Longitudinal Gambling Study (Swelogs) (n = 4,991), the study tested four hypotheses, namely that (1) some forms of gambling are more closely associated with PG than other forms; (2) high gambling involvement is associated with PG; (3) gambling involvement is positively associated with the intensity of gambling; and (4) the relationship between gambling involvement and PG is influenced by the specific forms of gambling in which individuals participate. All four hypotheses were supported. More specifically, the study found that while many PGs regularly participate in multiple forms of gambling, half of PGs participate regularly in only one or two forms of gambling. The study concluded that some forms of gambling are more closely associated with problem gambling than other forms, and that gambling policy and regulation, as well as the development of responsible gambling initiatives, should focus on these forms.     

Social reward,conflict, and commitment: A theoretical model of gambling behavior

A theoretical model of gambling behavior is introduced which examines the linkage between regular gamblers, the gambling institution, and outside society. This model is based on participant observation in an urban casino and a review of the related literature. The intention is to explore the structural and cultural factors operating both in society at large and in a gambling institution and to connect them with the personal characteristics of avid regular gamblers to explain their gambling behavior and its consequences. The main conclusion is that the gambling institution with its social rewards and the perceived threatening nature of the wider social structure are the dominant forces in attracting gamblers and in shaping their subsequent gambling entanglement.     

Pathological gambling: A comparison of gambling at German-style slot machines and “Classical” gambling

German-style slot machines and related legal issues are described. On the basis of a survey on 437 members of self-help groups (Gamblers Anonymous) in Germany, slot machine gamblers were compared with casino gamblers on such variables as sociodemographic data, gambling behaviour, financial expenditure, emotional experience while gambling, symptoms of pathological gambling, psychosocial consequences and gambling related delinquency. The casino gamblers' gambling behaviour is financially more extensive. There were similarities regarding the emotional intensity of the gambling experience. However the casino gamblers show more pronounced symptoms of pathological gambling and the psychosocial consequences of their gambling behaviour are more severe. In spite of these differences, the data show that for young people slot machines can be as stimulating and therefore as dangerous as casino gambling. The young slot machine gambler runs a similar risk of acquiring a pathological gambling habit as the casino gambler.I would like to thank Dr. Gerhard Meyer for his support and his comments on the first draft of this article which is based on data from a research project led by him.     

Public opinion towards gambling and gambling regulation in Australia

In recent years, public opinion towards gambling has become a more important factor in shaping public policy. Using a national public opinion survey conducted in Australia in 2011, this paper examines public opinion towards gambling in general and towards the government regulation of gambling in particular. Australia is an important case study because of the internationally high prevalence of gambling among the public, combined with a strong regulatory framework. Public opinion is measured by a reduced form of a scale first developed in Britain. The results confirm the generally negative views that the public holds towards gambling, which have been found internationally. In addition, the Australian public is open to the introduction of further restrictions on gambling. Overall, the public views the liberalization of gambling as having moved as far as most citizens find acceptable; to meet public expectations, future policies need to address more adequately the negative social consequences associated with problem gambling.     

Genetics of pathological gambling

Pathological gambling (PG) is an impulse control disorder and a model behavioral addiction. Familial factors have been observed in clinical studies of pathological gamblers, and twin studies have demonstrated a genetic influence contributing to the development of PG. Serotonergic, noradrenergic, and dopaminergic dysfunction have been reported as biological factors contributing to the pathophysiology of PG. Molecular genetic techniques have been used to investigate the role of genetic factors in PG. Molecular genetic research has identified specific allele variants of candidate genes corresponding to these neurotransmitter systems to be associated with PG. Associations have been reported between pathological gamblers and allele variants of polymorphisms at dopamine receptor genes, the serotonin transporter gene, and the monoamine-oxidase A gene. Although preliminary data suggest that some of these differences are gender-specific, more research needs to be performed to substantiate gender-specific genetic contributions to the development of pathological gambling. The review of the current findings on genetics of PG suggests that liability to PG is in part mediated by genetic factors. Additional studies are needed to replicate and extend these findings, as well as to better understand the influence of specific allelic variants to differences in biological and behavioral functioning.