职场友谊:研究综述与本土化思考

从职场友谊的概念、结构、测量和实证研究等方面出发,梳理总结了国内外最新研究进展,并探讨了中国本土文化的权变作用,以及未来研究的发展方向。     

The Price Chameleons Pay: Self‐monitoring,Boundary Spanning and Role Conflict in the Workplace*

The vast majority of research on self‐monitoring in the workplace focuses on the benefits that accrue to chameleon‐like high self‐monitors (relative to true‐to‐themselves low self‐monitors). In this study, we depart from the mainstream by focusing on a potential liability of being a high self‐monitor: high levels of experienced role conflict. We hypothesize that high self‐monitors tend to choose work situations that, although consistent with the expression of their characteristic personality, inherently involve greater role conflict (i.e. competing role expectations from different role senders). Data collected from a 116‐member high‐tech firm showed support for this mediation hypothesis: relative to low self‐monitors, high self‐monitors tended to experience greater role conflict in work organizations because high self‐monitors were more likely to occupy boundary spanning positions. To help draw a more realistic and balanced portrait of self‐monitoring in the workplace, we call for more theoretically grounded research on the price chameleons pay.     

The Management of Violence in a Conflict Organization: The Case of the Abu Sayyaf

The Abu Sayyaf is an organization which has left a trail of mayhem and murder in the southern Philippines for more than a decade. It has gained international notoriety through several high profile mass kidnappings. This article looks at how the Abu Sayyaf has managed to survive and at times prosper despite the state's efforts to eradicate it. By using organizational analysis the paper demonstrates how the Abu Sayyaf has developed structures and processes which make it such a deadly force. The organization has succeeded in gaining considerable fit with the environment in which it operates.     

The Concept of Modularity in Management Studies: A Literature Review

During the last decade, modularity has attracted the attention of numerous management scholars, and both theoretical and empirical studies on this topic have flourished. However, this broad‐based appeal has generated some controversies and ambiguities on how modularity should be defined, measured and used in managerially meaningful ways. This paper reviews the concept of modularity as a design principle of complex systems in management studies. Applying this criterion, 125 studies were selected and classified, grouped according to their prevalent unit of analysis: products, production systems and organizations. Although all these studies are based on Simon's seminal work on the hierarchical and nearly decomposable nature of complex systems ( Simon, H.A. (1962). The architecture of complexity. Proceedings of the American Philosophical Society, 106, 467–482), this paper shows that they offer different definitions, measures and applications of the modularity concept. This review reveals the implicit structure of meanings underlying this literature and emphasizes that ambiguity in definitions and measures impedes rigorous empirical studies capable of understanding the relationship between modularity in product, in production and in organization design. Cautions and directions for future research are discussed.     

Behavioral Self-Monitoring of Safety and Productivity in the Workplace: A Methodological Primer and Quantitative Literature Review

Workplace applications of behavioral self-monitoring (BSM) methods have been studied periodically for over 35 years, yet the literature has never been systematically reviewed. Recent occupational safety interventions including BSM resulted in relatively large behavior changes. Moreover, BSM methods are functional for addressing a broad range of occupational health psychology topics. Studies (n = 24) where workers self-monitored productivity or safety behaviors were reviewed and scored along dimensions relevant to research and practice. For intervention conditions (n = 38), standardized effect sizes ranged from 0.2 to 14.5 (weighted average d = 2.8). The results encourage the use of BSM in workplace interventions, but the literature has insufficiently addressed the isolated and additive effects of BSM, worker involvement and individual differences, assessment applications, and theory testing and development.     

A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence*

Using a survey, this paper provides information about the current state of performance management (appraisal) from a sample of UK‐based EFQM‐affiliated organizations. It particularly focuses on several critical issues of performance management in the context of TQM including: the effectiveness of TQM programmes; the rationale for performance management; degree of internal consistency between TQM assumptions and performance management systems; and the relationship among performance management, effectiveness of TQM programmes, employee satisfaction and overall organization performance. Although the fundamental precepts advocated by founders of TQM appear to be in conflict with performance management practices, however, the article argues that, rather than being contradictory, both can add value to the operations of the other in the interest of the organization as a whole. More precisely, the paper explains how a successful TQM strategy requires a rethinking and changing the organization's performance management system, otherwise it is highly likely to result in a disaster. To conclude, the survey evidence is used, combined with previous literature, to discuss the implications of these results for designing a contextually appropriate performance management for TQM and in the interest of the future research on TQM and HRM.     

The Internet and the International Management Literature: Its development and intellectual foundation

The Internet is now a common medium for consumers and an indispensable business tool globally. Despite this reality, research involving the Internet in international management has been limited. This is surprising in that, the Internet, as an external environmental force, is consequential in terms of its restrictions, privacy concerns, and preferred patterns of use which, as with other environmental imperatives, should supersede the smooth functioning of managerial functions. With this in mind, we examine the development of the literature in international management/businesses incorporating the Internet and unfold its intellectual structure in an effort to motivate future investigations. Specifically, we develop an interpretable spatial configuration of knowledge nodes in the strategy, general management, entrepreneurship, and international business literature. However, the literature for human resources and organizational behavior did not result in an interpretable MDS configuration. As a precursor to the three contributions to this special issue, we offer future research opportunities based on our analysis of the knowledge structure in the field as well as via a framework involving Internet regulations and firm structure.     

团队冲突、冲突管理与绩效关系的实证研究

在组织研究领域,冲突一直被视为重要的团队交互过程变量.然而.关于团队冲突与绩效的关系存在很多争议,且以往的研究很少同时考虑团队冲突和冲突管理行为,这就忽视了冲突管理对团队冲突的潜在引导作用.通过对76个工作团队的冲突、冲突管理行为和绩效的实证研究,发现冲突管理和冲突的交互作用对团队绩效的影响显著.竞争型冲突管理行为会导致关系冲突的增加,进而导致团队绩效的降低;回避型冲突管理行为和关系冲突显著负相关;任务冲突与团队绩效之间显著正相关.本文的研究结果对于企业管理人员发挥任务冲突的正面效用、降低关系冲突的负面影响有一定的启示.     

多元视角下的职场精神性研究述评与未来展望

在呈现VUCA特征的组织环境与新生代员工管理困境下,学业两界探索通过职场精神性管理,使员工以体验终极意义和生命价值创造的方式融入组织。文章回顾了职场精神性的理论和实证进展,梳理并整合了职场精神性的概念体系,从整体(含个体一一组织交互)、个体和组织的多元视角构建了整合模型,指明了研究的挑战、局限和未来方向。     

Conflict Management of Cooperative Organizations in Contemporary Iran: A Review Analysis

Emergence of conflicts-of-interests and of disputes in organizations, especially within and among work team systems, is inevitable. Cooperatives are self-governing organizations with democratic characters aimed at meeting the members’ needs and promoting social equity. Yet, internal organizational conflicts arise as conflicts-of-interests develop. Such conflicts can cause serious damages to the parties involved as well as harm the reputation of cooperatives as social and economic entities that tend to pursue social justice and fair distribution of income in society. This paper addresses conflict management in contemporary cooperative organizations. It is based on a preliminary research performed on factors causing conflicts in various types of cooperatives in Iran by analyzing 253 complaints made in 224 housing, consumer, transportation, producer procurement, and credit cooperatives within the central province of Tehran. It also offers some suggestions to improve conflict management within cooperative organizations.

高管冲突与团队决策绩效——基于控制模式的调节分析

整合冲突理论与公司治理控制理论,揭示控制模式(所有制)在高管冲突与团队决策绩效关系中的调节作用,利用中国10个省345份国有企业和民营企业样本,运用层级回归分析对假设进行验证.研究结果表明,高管认知冲突有助于提高团队决策绩效,高管情感冲突负向影响团队决策绩效;同时所有制对于两类冲突的调节作用不同,相对于国有企业,民营企业中高管团队情感冲突与团队决策绩效的负相关关系显著减弱,高管团队认知冲突与团队决策绩效的正相关关系并无显著差别.研究发现,要有效提高高管团队决策绩效,既应通过所有制的改变降低情感冲突对决策的负面作用,也应该寻求体制调整之外的具体管理方式适度激发认知冲突.     

面向中国管理实践的组织与人力资源管理:反思与探索——首届“中国人力资源管理论坛(2012)”观点评述

全球化和知识经济时代动荡复杂的环境,对中国企业的组织形态和人力资源管理模式形成了严峻挑战。同时,近年来主流西方管理理论在中国遭遇的"水土不服",也需要中国管理学界在深刻反思的基础上积极探索中国式管理之路。基于对组织和人力资源管理领域回应现实课题和理论创新的双重要求,2012年5月26～27日在南开大学商学院召开的首届"中国人力资源管理论坛(2012):组织创新与人力资源管理变革"学术研讨会上,与会学者就中国人力资源管理的挑战和学科建设方向、人力资源管理研究的方法论、战略人力资源管理、组织行为与领导力、组织学习与变革等专题进行了深入研讨。鉴于此,在介绍诸多学术观点的基础上,对相关问题进行简要评述。     

国外参与式管理研究述评

本文对参与式管理的相关研究文献进行回顾,首先分别从过程观和实践形式等角度界定参与式管理的概念,明确其操作性定义;基于四维结构模型分类,基于五维结构模型开发研究工具。其次,分别从个人和组织角度分析参与式管理的主要影响因素及可能的影响效应;最后,从管理效能、跨文化比较、作用机制、研究方法等角度对参与式管理的未来研究方向提出建议。     

Workplace autonomy and industrial democracy: The equity solution

The time has come to begin thinking about a conceptual shift in management thought. Once again, turbulence is developing in the environment and a new framework is developing to manage people. This framework calls for new forms of partnership between workers and management, including an expansion of employee rights, autonomous workgroups, and employee ownership. This article proposes that a new definition of corporate citizenship is needed.     

Stringency of Workplace Air Contaminant Exposure Limits: A Case Study of OSHA Risk Management

Political context may play a large role in influencing the efficiency of environmental and health regulations. This case study uses data from a 1989 update of the Occupational Safety and Health Administration (OSHA) Permissible Exposure Limits (PELs) program to determine the relative effects of legislative mandates, costly acquisition of information by the agency, and pressure applied by special interest groups upon exposure standards. The empirical analysis suggests that federal agencies successfully thwart legislative attempts to limit agency discretion, and that agencies exercise bounded rationality by placing greater emphasis on more easily obtained information. The 1989 PELs were less significantly related to more costly information, contained safety factors for chemicals presenting relatively more ambiguous risks, and the proposed standard stringencies showed evidence of being influenced by vying industry and labor interests.