Using the Systems Development Life Cycle for Computer Applications in Human Services

This paper examines the systems development life cycle (SDLC) as one major way to improve successful development, implementation and use of computer applications in human services. The systems development life cycle of a hospital-based case management system is described to demonstrate a successful system. Issues of the uniqueness of human services applications, the use of microcomputer technology, and prototyping as an alternative to the SDLC are analyzed in relation to the case study.     

Services for the Elderly in Europe:

In 1989, a cross-national comparative survey on services for the elderly in Europe was initiated and funded by the Commission of the European communities. It included the 12 countries of the current European Community (EC). Those services for the elderly studied were classified as temporary vs. permanent and conventional vs. innovative residential and community services. This article discusses developments within the EC relevant to public policymaking on aging and reports on the services for the elderly examined by the survey. It also delineates various new tasks for the EC to safeguard the appropriate use of services and thereby promote a dignified old age for all Europeans involved.     

Collaboration for the Provision of Services

Abstract

This paper conducts a review of the extant literature to examine community collaboration in the provision of human services. The authors conducted a systematic research synthesis to organize literature around how community organizations should position themselves in order to maximize the benefits of collaborative relationships while enhancing service provision. Evaluation of the literature reveals 30% of the articles could be classified as empirical. Due to limitations of the studies no definitive statements could be made regarding the nature of collaboration and what works in the collaborative process; however, some generalizations are suggested. Gaps in the literature include lack of rigorous empirical studies that identify best practices, the type of training needed to prepare staff and members of organizations for participation in the collaborative process, and differing management models and practices to determine which forms of governance system achieve the best results.     

Sexual Health Services for the Family

No abstract available for this article.     

Institutional Change and Coproduction of Public Services: The Effect of Charter Schools on Parental Involvement

Recent discussions of school choice have revived arguments thatthe decentralization of governing institutions can enhance thequality of public services by increasing the participation ofintended beneficiaries in the production of those services.We use data from the Schools and Staffing Survey to examinethe extent to which the decentralization of authority to charterschools induces parents to become more involved in their children'sschools. We find that parents are indeed more involved in charterschools than in observationally similar public schools, especiallyin urban elementary and middle schools. Although we find thatthis difference is partly attributable to measurable institutionaland organizational factors, we also find that charter schoolstend to be established in areas with above-average proportionsof involved parents, and we find suggestive evidence that, withinthose areas, it is the more involved parents who tend to selectinto charter schools. Thus, while the institutional characteristicsof charter schools do appear to induce parents to become moreinvolved in their children's schools, such characteristics areonly part of the explanation for the greater parental involvementin charter schools than in traditional public schools.     

Career Services Imperatives for the Next Millennium

This thought-piece reaffirms and updates the 10 “Imperatives for the 90s” articulated in a 1993 issue of The Jossey-Bass New Directions for Student Services Series titled The Changing Hole of Career Services (J. R. Rayman, 1993). In that volume (No. G2), 10 imperatives for the 90s specific to career services in colleges and universities were identified. Some of the issues that seemed critical then remain critical today. Others have been partially resolved and still others have taken on even more importance and urgency. This article reaffirms those 10 imperatives, provides additional support for their legitimacy, and offers speculations about the future.     

Community College Programs for the Human Services

A national survey of 2-year human services programs in community colleges revealed the current status of these programs and identified significant trends in areas such as program number, curriculum design, standard-setting mechanisms, student composition and career paths, and faculty affiliation. Of particular interest was the relationship of these programs and their graduates to social work education and the social services job market. Among the principal findings were (a) these programs are in a period of renewed growth and (b) a need and an opportunity exist for the social work profession, particularly social work education, to be constructively involved in this level of education.     

A Consumer Cooperative Association Specializing in Services for the Elderly

Summary

Over the past 10 years, a Japanese cooperative association named Fukushi Club Seikyo (FCS) has developed a unique, non-profit business specializing in services for the elderly. It aims to promote a reciprocal support system among neighborhood community members. FCS has successively organized its active members, mainly homemakers, into workers' collectives and successfully provided various life support services at a very small charge. Their human-touch service appears in sharp contrast to bureaucratic public services and profit-making private services. The civil initiative presented by FCS suggests a potential for a community-based social service system that may guarantee quality services without raising taxes and premiums for social insurance.     

Past,Present, and Future: Editorial on Virtual Reality Applications to Human Services

Abstract

“Virtual Reality” interventions in human services may include 360° video, augmented reality, mixed reality, and fully immersive 3-dimensional virtual reality simulations. A variety of applications have been evaluated in various fields of study, including medicine, social work, psychology, and human performance training. Currently, the state of research of VR interventions in human services has primarily focused on efficacy and effectiveness research, with few studies evaluating “scaling up” or implementation of VR interventions in larger populations. Unfortunately, the state of efficacy and effectiveness studies of VR interventions still remains weak with some applications due to smaller sample sizes, lack of randomized control trials, and a gap in reporting key intervention qualities, dosage, and outcomes. With new developments in combining artificial intelligence with VR, realism and the potential for human interaction with computer generated simulations may boost presence and immersion within these applications. This editorial provides an overview of the state of virtual reality applications in human service provision, potential gaps to be addressed by research in the future, and the development of AI based interactive sequences that may boost use presence.     

Services for the elderly in Europe: a cross-national survey

In 1989, a cross-national comparative survey on services for the elderly in Europe was initiated and funded by the Commission of the European Communities. It included the 12 countries of the current European Community (EC). Those services for the elderly studied were classified as temporary vs. permanent and conventional vs. innovative residential and community services. This article discusses developments within the EC relevant to public policymaking on aging and reports on the services for the elderly examined by the survey. It also delineates various new tasks for the EC to safeguard the appropriate use of services and thereby promote a dignified old age for all Europeans involved.     

Advocating for Community Services Coordination: An Empowerment Perspective for Planning AIDS Services

With the progression of the HIV pandemic and the unique challenges it brings to community-based health and social services, comprehensive service planning becomes essential for the well-being of those affected by AIDS. This article reports on an educational program using an empowerment-based community practice model in responding to the AIDS crisis. This was a service planning coordination effort tbat included compiling a comprehensive directory and profile of local services, measuring practitioner knowledge and attitudes toward working with persons affected by AIDS, and analyzing planning policies of HIV service agencies. This joint work included faculty, students, and community service providers.     

Family Services: A Proposed Model for Coordinating Spouse Abuse Services

ABSTRACT

This article presents a proposed model to organize spouse abuse services within communities. It proposes that family service agencies take the lead in organizing and implementing the model program. The community team would consist of representatives from agencies and disciplines that serve spouse abuse families. The community would benefit from the coordination of both the direct services to affected families and the prevention and education activities designed to eliminate spouse abuse.     

Affordable Financial Services and Credit for the Poor

Abstract

The financial services and sources of credit available to poor families affect the rate at which families can be financially empowered through building assets. This paper provides background information on financial services, including credit sources, which are available for low-income people and communities. Also discussed are policies affecting financial markets and promising innovations in delivering affordable financial services to low-income families. Implications for social work education, practice and advocacy are discussed.