Bureaucracy Redux: Management Reformism and the Welfare State

Bureaucratic discretion is a fundamental feature of social provision,one that presents enduring difficulties for management. In general,management reform has taken two, divergent paths. One, utilizingthe familiar public bureaucratic model, seeks to control discretionthrough hierarchical command structures and standardization.The other, utilizing decentralization and privatization, regulatesand relocates discretion, using incentive structures associatedwith market or quasi-market institutions. However, it may bethat discretion will prove to be as problematic for the newpublic management (NPM) as it was for the old. This articleoffers a critical political history of management reformism,reviewing efforts to reorganize the public welfare provisionby applying new public management models to old public bureaucracyproblems. It considers the dynamics of bureaucratic discretionand reform not only as a problem of public management but aspart of the contested politics of social policymaking.     

Evaluating effectiveness in social work: sharing dilemmas in practice

Evaluating effectiveness is of primary concern to social work practice; resources will always be limited, and those using services deserve the best. But what is effectiveness, and how should it be measured? This paper explores the challenge of measuring effectiveness in social work by examining two small-scale evaluations of services (statutory and voluntary) in Scotland. Both evaluations used a mixed method approach and both were conducted in a climate of funding cuts. It will be argued that evaluating effectiveness sits uncomfortably between new public management (NPM)’s imperative for measurement and efficiency within a market economy and agencies’ own need to reflect on their practice and respond to the views of their service users. Such processes force agencies into a continual cycle of monitoring and review that may, paradoxically, impede organic change and development. It is suggested that an alternative, critical paradigm in evaluation offers a positive way forward.     

New public management and professionals in the public sector. What new patterns beyond opposition?

The proliferation of reforms in public administration based on the principles and instruments of the “New Public Management” (NPM) have triggered protest from and collective action by many professional groups in various sectors (healthcare, education, justice, social work, research…) and raised questions about the future of professionals working in the public service, particularly as concerns their autonomy. However, after analyzing the situation, it seems that the opposition between NPM and certain professional groups is not the last word in the debate. Should changes be seen as the decline of professional groups and of their autonomy or as a transformation of professional models, an overhaul of professionalism, etc.? Such questions, which current events in France and Europe have brought to the fore, are food for ongoing sociological thought. They are broached here empirically, from the field, applying varied levels of analysis and research. The contributors to this dossier explore the different forms of tension existing between professional groups and NPM.     

Challenging the neoliberal view of education: the Center for Ecoliteracy as a transformative educational practice

The neoliberal rationality of recent decades has, as one of its maxims, that of extending market logic to the rest of social dimensions on the basis of competition. However, the spreading of this neoliberal ‘drug’ requires profound political reforms. It calls for a cultural engineering of the public sector which has been fostered by the New Public Management (NPM). This form of governmentality controls current power relations and gives a new meaning to the management of public services, including the educational sector. In this paper, we maintain that there are ‘spaces of resistance’ against the neoliberal educational rationality. We analyse the Center for Ecoliteracy (CFE) as a transformative experience which integrates a holistic perspective into educational practice. We compare the principles of the NPM with those of the CFE, showing that there are more humanistic approaches to education which aim to teach students the need to live in sustainable communities.     

Public health research – multidisciplinary,high-benefit,undervalued

The major health problems faced by policy-makers and practitioners at national and local levels require public health approaches. However, public health research is the “poor relative” of biomedical research: it is worthy, but not rich. In the European Commission's health research programme, biomedicine gets 90% of the funding, whereas public health research gets less than 10%. This pattern is repeated nationally in most countries, reflecting public policies to support industries – pharmaceuticals, biotechnology, medical devices – where profits are to be made, rather than not-for-profit, public health research. SPHERE, a study coordinated through the European Public Health Association, conducted bibliometric analyses across public health research themes and mapped the European and national structures and priorities for research. Whilst most European countries have national strategies (and some programmes) for public health, few have public health research strategies and the coordination of public health research is weak. Three further studies are being undertaken. In STEPS, the contribution of civil society organizations in the new EU member states to public health research will be discussed at national workshops with the ministries of health, the science/research councils and the national public health associations. In PHIRE, thematic Sections and the national member associations together evaluate the impact of European-funded health projects within member states. In FAHRE, the specific theme of food and health will be addressed, bridging industry and non-profit research sectors. Arguments for public health research can be made through lobbying at European level, but researchers and practitioners also need to influence the development of public health research within individual countries – leading to a European Public Health Research Area.     

Social policy and social work in the voluntary sector: the case of Ukraine

Over a decade has passed since the dissolution of the Soviet Union. This major political change has had profound effects on how social welfare is delivered in countries in transition from communism. Using material derived from the author's involvement in social work education projects in Ukraine, this article examines the changing relationship between statutory social welfare provider agencies and the burgeoning voluntary sector. A confusing and rapidly changing picture has emerged. Some prominent themes likely to shape future directions are identified, particularly the imperative to ensure that social work education continues to be sensitive to local political and cultural contexts, rather than relying on importing Western solutions.     

THE RISE AND (RELATIVE) DECLINE OF GLOBAL WARMING AS A SOCIAL PROBLEM

This article extends recent work on the public arenas approach to social problems (Hilgartner and Bosk 1988) by examining changes in audience receptiveness to claims-making activities. Scientists' claims about global warming failed to attract much public attention until the extraordinary heat and drought of the "summer of '88" created a social scare . That is, environmental claims are most likely to be honored—and accelerate demands in the political arena—when they piggyback on dramatic real-world events. The dynamics of this social problem over time reveal that both demand attenuation and issue redirection processes have diminished global warming's standing as a "celebrity" social problem. Social scares hold potential importance for prospective social problems that revolve around new technologies.     

The Aid Paradigm for Poverty Reduction: Does It Make Sense?

Thinking on economic policy for development has undergone many shifts in response to the perceived weak results of earlier adjustment reforms. A new donor consensus has emerged based around the central themes of economic growth, good governance and social development. This article examines the logic behind this new aid paradigm, revealing a nuanced story with country circumstances playing a critical role and particular interventions varying in impact. For example, growth does not always lead to gains for the poor that match the national average; public expenditure needs to be targeted to achieve social development, but effective targeting is difficult; governance reform may be critical but there is no simple governance blueprint, and the corruption‐growth association need not always be negative.     

Private lives and public programs: an Australian longitudinal study of the elderly

Major late life events, reported in the Dubbo longitudinal study of older Australians, are used to examine the interaction of private lives with public programs. First, the data indicate strong supportive effects of publicly funded income, health, and aged care programs in reducing family burdens from major life changes. In particular, financial crises were rarely mentioned, directly or indirectly, as major threats. Next, the central role of informal social support in these events is demonstrated, first, as in previous studies, family support was responsive to risky events and to aging itself. Also, in new findings, one-third of surviving elderly respondents coped with the burdens of family crises as a substantial proportion of the "major" life changes that occurred over 13 years of the study. Within the security and support provided by the Australian welfare system, and with strong social networks, families with older persons in the Dubbo study manage multiple, major life changes. With rapid population aging, the development of more, and more easily accessible, services for a growing population of older people is a priority. The critical challenge will be to harmoniously grow public financing, private funding, and informal caregiving to deal with the growing burden arising from an aging society.     

Globalisierung und die Veränderung sozialer Ungleichheiten in modernen Gesellschaften

This article deals with the effects of globalization on individual life courses and employment careers and the resulting changes in patterns of social inequality in modern societies. Empirically, we draw back to results from the international research project GLOBALIFE which studied the effects of globalization on modern life courses for the first time. The results show that the effects of globalization on individual life courses show marked differentiation with regards to specific life course phases: while especially the employment of mid-career men remained considerably stable under globalization, the careers of young adults, mid-career women as well as late-career workers underwent significant alterations. At the same time, results from the GLOABLIFE study indicate that the changes induced by globalization have not yet led to identical results at the national level. Globalization appears to be differentially filtered by deeply embedded and path-dependent national institutions. These “institutional packages” entail variable forms of labour market “flexibilisation” which themselves differentially shape patterns of social inequality in modern societies: While Scandinavian countries have largely succeeded in limiting an increase in social inequality under globalization through active public welfare engagement, globalization has led to a significant amplification of social inequalities in other regime types, either between labour market insiders and outsiders (in conservative and Southern European countries) or between individuals with different human capital resources (in liberal countries).     

Informal caregiving for elders in Sweden: an analysis of current policy developments

In Sweden, care of elderly people is a public responsibility. There are comprehensive public policies and programs providing health care, social services, pensions, and other forms of social insurance. Even so, families are still the major providers of care for older people. In the 1990s, the family was "rediscovered" regarding eldercare in Sweden. New policies and legislative changes were promoted to support family caregivers. The development of services and support for caregivers at the municipal level has been stimulated through the use of national grants. As a result, family caregivers have received more recognition and are now more visible. However, the "Swedish model" of publicly financed services and universal care has difficulty addressing caregivers. Reductions in institutional care and cutbacks in public services have had negative repercussions for caregivers and may explain why research shows that family caregiving is expanding. At the same time, a growing "caregivers movement" is lobbying local and national governments to provide more easily accessible, flexible, and tailored support. In 2009, the Swedish Parliament passed a new law that states: "Municipalities are obliged to offer support to persons caring for people with chronic illnesses, elderly people, or people with functional disabilities." The question is whether the new legislation represents a paradigm shift from a welfare system focused on the individual to a more family-oriented system. If so, what are the driving forces, motives, and consequences of this development for the different stakeholders? This will be the starting point for a policy analysis of current developments in family caregiving of elderly people in Sweden.     

The King is Dead,Long Live the King: Tall Tales of New Men and New Management in The Bill

This article argues that the new styles of management and new styles of masculinity promoted in the discourse of new public management (NPM) are not offering anything new at all. Through a semiotic analysis of the characters and behaviour depicted in the British television police drama, The Bill, we are able to make this explicit. The visual aspects and the time constraints of television communication produce a condensed representation of larger and more covert social phenomena. The episodes we have selected depict a moment of rapid organizational change within the workplace and offer a rich site to explore the implementation of a new policing order and the related repackaging of hegemonic masculinity. In this respect, gender and genre are an inextricable mix and display a remarkable resistance to change.     

家庭代际结构变化对社会公共服务体系构建的影响

家庭是社会的基本单元,其现状和变动对社会经济发展会产生直接而深远的影响。近20年来,上海的家庭代际结构发生了诸多变化。其表现在户均人口数持续缩小、空巢老人家庭数量增多、家庭代际关系发生变化、家庭模式呈现多样化等方面,这些都对上海的社会公共服务提出了新的需求和挑战。上海应在"政府支持引导、社区积极参与、供给主体多元、引入市场竞争"的总体思路下构建上海社会公共服务新体系;要优化社区养老模式,大力发展养老服务产业,培育公益性的社区公共服务组织,推进养老服务专业化队伍建设,发展幼托照护及教育事业。     

Soft power and public diplomacy: The new frontier for public relations and international communication between the US and China

The underlying assumption is that a gradual change in economic and financial power will also lead to changes in ‘soft power’ like media communication, public relations, public opinion, public diplomacy and (new and old) media consumption. In other words, culture and mass communication play a significant role in shaping the dialogue between organizations and publics in different countries in general, and between the US and China in particular.     

The demand for job protection: Some clues from behavioural economics

Radical differences in labour market regulations among countries that in other institutional respects are quite similar are still surprisingly frequent. Nonetheless, traditional theoretical analysis meets enormous difficulties in explaining these differences. The scope of our paper is to show that some clues from behavioural economics could be used to better theoretically treat this problem. Our argument is that workers are different, due to the effects of both culture and education. In particular, building on empirical evidence, we argue that loss aversion and hedonic adaptation are culturally-determined and country-specific aptitudes and that they may help explaining why workers, either employed or unemployed, ask for job protection and are willing to pay the cost of it. The main conclusion of our analysis is that, for poorly educated workers sharing a fatalist view of life, job protection can be more effective than public social expenditure. As a consequence, we suggest that countries with a poorly educated and fatalist workforce will be more prone to offer protection through job protection rather than public social expenditure, which is exactly what the empirical evidence shows.     

The Internet and the Transformation of the Reality of Everyday Life: Toward a New Analytic Stance in Sociology

This article examines the impact of the Internet on the social construction of reality. By revisiting the lifeworld Berger and Luckmann depicted 40 years ago, I seek to highlight the changes the Internet has brought to our everyday lives. I argue that the spread of the Internet has altered the conditions of interpersonal contact, as well as the realms of the lifeworld in which we live. Specifically, the Internet has created a new spatiotemporal zone—the zone of the "there and now," a new mode of communication—the electronic text chat, and a new social gathering place—the online public domain. These creations have in turn contributed to the rise of the realm of "consociated contemporaries," the formation of a new matrix of social contact, the maintenance of the subjective reality through text chat, and the involvement of the online world in the socialization process. In light of such changes, I join those who call for a revision of the existing sociological stance on human interaction.     

Are demographic developments influenced by social security?

"On the basis of the existing literature we examined the points at which social security and family demography meet. The main conclusions are: (1) child allowances will only affect fertility if the level of benefit is rather substantial; (2) unemployment provisions may affect fertility; (3) remarriage frequency is probably affected by public assistance benefits; (4) the same possibly holds for the divorce frequency. These conclusions are tentative: the results are contradictory from many viewpoints, some fields have hardly been investigated and it is unclear whether the effects are temporary or lasting." The geographical focus is on developed countries.     

Allocational and distributional aspects of future immigration to Western Europe

"This article shows that an analysis of the impacts of immigration [in Western Europe] has to be divided into allocational and distributional aspects. From an allocational point of view, like free trade in goods, services and capital, migration is welfare-improving as long as marginal productivities of labor are not equalized worldwide. From a distributional point of view, however, the immigration society has to bear the effects of sharing its common public goods and its social values with the new immigrants. Free immigration will only be allowed if the allocational welfare gains exceed the distributional welfare losses. According to this rule of thumb, a guideline for an efficient migration policy is sketched."     

Vocational Psychology and New Challenges

A discussion group composed of vocational psychologists, guidance professionals, and career development specialists from around the world identified and discussed new challenges in understanding work and providing relevant career services. Four major themes emerged: What revisions are necessary in the profession's theory and practice to address changes in the nature of work and be more inclusive? How is culture to be addressed? What will help in the advancement from social justice rhetoric to meaningful practice? How can research continue to advance the field?     

Services publics et fractures de la ville. La « pensée publique » entre diversité, éclatement et souci du rapprochement

This review of publications, mostly written during the 1990s, examines the links between scientific expertise and public (in the first place central) authorities’ priorities with regard to public services in urban areas in France. The relations between “public services” and the “city” refer to a many-sided reality at the center of specialized discussions that do not lend themselves to generalization. The relations between these two subjects can be seen from three angles: the territorial supply of services; their relations with the environment; and the norms for thinking about and justifying the changes under way. Regardless of the angle chosen, three themes can be identified in talk about public services and urban areas: diversity, fragmentation and proximity. The publications examined in this review represent a mixture of heterogeneous studies, more or less dependent on requests from public institutions. These variable and varying requests provide evidence of the state’s hesitations about how to cope with social and urban changes.