Membership Matters: Why Members Engage with Professional Associations

Professional associations face the challenge of member engagement. This study examined the effects of members’ need fulfillment and perceived organizational support on their attitude toward the professional association and engagement with the association with a survey of 13,229 members from 18 associations. More specifically, this analysis focused on members’ perceptions of need fulfillment and organizational support as motivations of member engagement. Our results suggested that member perception of need fulfillment and organizational support positively influenced their attitude toward their association, which was positively related to their engagement with the association in volunteering and donating funds. In addition, members’ perceived support from the association was found to motivate their engagement with the association. Moreover, we identified gaps in members’ volunteering behavior between junior and senior members: career status significantly moderated the relationship between attitude toward and volunteering for the association, with junior members showing a stronger effect. The theoretical and practical implications of this study were discussed.     

How Dare to Demand This from Volunteers! The Impact of Illegitimate Tasks

The present study examined the effect of illegitimate tasks (Semmer et al. Appl Psychol Int Rev 59:70–96, 2010) within the volunteer context. A total of 191 Red Cross volunteers were surveyed to reveal the impact of unreasonable and unnecessary tasks on the volunteers’ work engagement and intent to remain at the non-profit organization (NPO). To shed light on the process through which illegitimate tasks affect outcomes, the mediating role of self-determined motivation was explored. Furthermore, the volunteers’ role orientation was assumed to moderate the relationship between illegitimate tasks and outcomes. The results showed that unreasonable tasks directly decreased the volunteers’ intent to remain. Unnecessary tasks, in contrast, had a more subtle effect in that they reduced the self-determined motivation of volunteers. Also, evidence was found for the moderating influence of the volunteers’ role orientation: Whereas unreasonable tasks were equally harmful for both groups, unnecessary tasks more strongly affected those volunteers who expressed more organizational ownership.     

Organizational Factors Affecting Volunteers: A Literature Review on Volunteer Coordination

While volunteer literature presents diverse insights into the motives, personal dispositions, and sociodemographic characteristics of volunteers, researches comparatively seldom focus on the incentives and organizational context affecting volunteers. This review aims to shed light on the organizational factors affecting volunteers collectively and to discuss the coordination of volunteers. Systematic research of the literature revealed 386 publications that are relevant to volunteer coordination. Their abstracts were analyzed in a process of open and selective coding, which led to the identification of three main clusters. This literature review produced the following propositions: it is argued that the practices and instruments of volunteer management (Cluster 1), and, even more strongly, the organizational attitudes towards volunteers as well as the organizations’ embedded values (Cluster 2), co-determined by social processes (integration and production of meaning), are crucial factors affecting volunteers. The review also deals with structural features that limit the action space of volunteers and volunteer coordination (Cluster 3). It concludes by discussing the limitations present in the current volunteer research and provides implications for future research endeavors. Thus, this piece of work presents a holistic view on volunteer coordination and theory building by carefully synthesizing information about the organizational context of volunteering from different disciplines and research traditions, resulting in different intervention logics, and by integrating these data in an analytical framework.     

Exploring the Interaction Between Volunteering Status,Paid Job Characteristics and Quality of Volunteers’ Motivation on Mental Health

The literature on the health-promoting effects of community work has primarily dealt with the population in retirement age, yet the vast majority of volunteers are people still in the workforce. The aim of this study is to observe the relationship between volunteering and health within the context of working life, considering paid work conditions and motives to volunteer as moderating variables. We conducted an online survey with a sample of Swiss workers employed in different industries. Results show that volunteers with self-determined motives (but not with controlled motives) report lower levels of stress and burnout than non-volunteers. Moreover, volunteers in general (regardless of the quality of motivation) report higher levels of work engagement and well-being. Analyses further reveal an interaction effect for burnout and stress, where the difference between self-determined volunteers and non-volunteers becomes larger with unfavorable working conditions at their paid job, hinting at potential compensatory effects. Implications for future research and the voluntary sector are discussed.     

Associations Online: Barriers for Using Web-Based Communication in Voluntary Associations

Despite the high adoption level of Facebook and other social network sites (SNSs) in Norway, local level voluntary associations have not embraced SNSs to the same degree. Regular websites are the main web representation, and information provision is the main function of the associations’ web representations. Using quantitative data on website content and organizational characteristics we have analyzed which factors hinder SNS adoption. The results point to size and complexity of associations and to age-based digital divides among members as important factors for having a profile on a SNS. It seems that a certain numerical point must be reached in terms of organizational and community size, for SNSs to be useful. Also, older members, smaller economy and a low degree of formalization in associations might hamper the implementation of SNSs in associations. Using Norway as a critical case, this article contributes new knowledge about web communication in voluntary organizations, an increasingly important field of research internationally.     

Volunteers’ Motivation,Satisfaction, and Management in Large-scale Events: An Empirical Test from the 2010 Shanghai World Expo

The studies of volunteerism in sporting events have investigated various motivations, organizational attributes, and their effect on satisfaction and behavioral intention, while by far, there is no research conducted on the scale development of volunteers’ motivation and satisfaction in World Expo. By empirically testing the revised version of Bang and Chelladurai (Paper presented at the Conference of the North American Society for Sport Management, 2003) VMS-ISE developed by Bang and Ross, this study tried to identify the motivational factors of the 2010 Shanghai World Expo volunteers and the inter-relationship between volunteers motivation, experience, and satisfaction. The result shows that the prime motivations for the World Expo volunteers are those items focusing on doing something good for the organization and society, such as “Expression of Values”, “Career Orientation,” and “Love of Expo”. Practical implications and future research directions of event volunteerism management are also discussed.     

Economic analysis of volunteers’ motivations—A cross-country study

While some core theories on volunteer labor supply decisions can be found in the economic literature, little efforts were made so far to operationalize these models and verify their implications in an empirical context. This paper aims at narrowing the research gap between the theoretical economic literature on volunteer motivations and the empirically observed motivations for volunteer labor supply. A common indicator ‘voluntary contributions by others’ linking the theories of public goods, private consumption and investment has been identified and examined on the basis of structural equation modeling and regression analysis. Using representative micro data collected for volunteers in Bangladesh, Ghana, Poland and South Korea, the paper finds that this indicator significantly influences an individual's motivation. Particularly, observed findings are in accordance with theoretical predictions.     

Patterns of Volunteer Activity in Professional Associations and Societies

Professional and occupational societies rely on volunteers for leadership, expertise, member recruitment, fundraising, legislative activity, and many other activities. Yet, volunteerism in the professions has received very little analytic attention. This study uses a large, international dataset produced by the American Society of Association Executives to examine patterns of volunteer activity in 23 professional associations and societies. A comparative analysis allows us to test widespread theories on the factors that predict volunteer activity in the particular context of professional life, where the motivations to volunteer may vary. Our findings suggest that some patterns of professional volunteer activity mirror what we can expect in a non-professional context (i.e., church or community volunteering), while other patterns are distinct. Our findings have particular relevance in understanding that a professional??s demographic characteristics and voluntary preferences are context-specific and must be accounted for in volunteer recruitment efforts.     

The Impact of Voluntary Association Characteristics on Selective Attraction and Socialization*

The voluntary organization literature has viewed the processes of selective attraction and socialization almost exclusively as a function of individual characteristics rather than organizational characteristics. Using data from two voluntary associations. we found that organizational characteristics (goal specificity, change orientation, and restrictiveness) were associated with the degree of selective attraction and socialization of attitudes. After controlling for the compositional characteristics of the membership, these data suggest both an organizational and an individual effect on socialization and selectivity. We concluded that the organizations studied here were more of a means for the support of attitudes held prior to joining than a means for developing or changing attitudes through membership. Further research might examine what role different voluntary associations play in the structuring of attitudes, providing a greater understanding of both individual and organizations.     

Women Constructing Masculinity in Voluntary Firefighting

Within gender studies, research and theorizing have used archetypal ‘masculine’ occupations to explore how masculinity is accomplished and practised in social interaction. In contrast, little work has explored how masculinity is constructed in the voluntary sector. In this paper, we address this gap by exploring how masculinity is constructed and experienced by women volunteers who are active firefighters in rural and regional Victoria. Firefighting is widely recognized as a non‐traditional occupation for women and they are underrepresented as volunteers as well as paid employees. We explore masculinity from the perspective of women volunteers because this can enhance our understanding of masculinity as a relational achievement as well as help to identify practices that they experience as problematic. Our research shows how voluntary work can afford a distinct range of resources for the ‘doing’ of gender and how this reflects the specific organizational and geographical contexts in which such volunteering occurs.     

Connecting the Characteristics of International Volunteer Experiences with Their Impacts: A Canadian Case Study

The direct relationship between international volunteer experiences and impacts has rarely been explored and yet is important for understanding why certain impacts occur in the lives of volunteers upon returning home. This information helps organizations to develop effective international volunteer programs. This interpretive case study of the Nova Scotia-Gambia Association’s volunteer program explores the interactions between motivations, experiences, and impacts of volunteers who participate in short-term, development aid projects. It utilizes qualitative interviews and participant observation with recent volunteers and interviews with past alumni to understand these relationships. The findings identify three distinct types of volunteer narratives connecting experiences and impacts—personal, professional, and negative categories. The key characteristics of the experience are living situations and conditions, location selection, work placement options, and non-work related activities, frame experiences and effect impacts, influencing the nature of the narrative. Narratives are also strongly influenced by volunteer personalities and characteristics of the local culture.     

Job demands,emotional dissonance and elderly abuse: The moderating role of organizational resources

ABSTRACT

The present study focuses on elderly abuse committed by caregivers in nursing homes. It aimed at a better understanding of neglect and abusive behaviors by considering the working context and the emotional dissonance of these professionals. To achieve this goal, direct effects of emotional dissonance, job demands (workload and emotional demands) and organizational resources (high-quality relationships with the colleagues and the supervisor) on neglect and abusive behaviors were analyzed. Moreover, the moderating role of organizational resources was explored. The study was conducted among 481 nurses and healthcare assistants from different French nursing homes. Overall, results contributed to the literature by pointing out the impact of emotional dissonance and caregivers’ working context on neglect and abusive behaviors. Moreover, results highlighted the moderating effect of high-quality relationships with the colleagues and the supervisor and give rise to potential implications in preventing elderly abuse in nursing homes.     

The Implications of Transitions in the Voluntary Sector for Civic Engagement: A Case Study of Association Mobilization around the 2000 Presidential Campaign

This article reviews the prominent historical changes in American associational life (increasingly diffuse organizational attachments, professionalization of the voluntary sector, and the proliferation of "mailing-list" citizen groups), and turns to cross-sectional data on contemporary voluntary associations and their activities during the key campaign events of the 2000 presidential election to evaluate the impact of these changes on associations' ability to live up to the normative visions of civic engagement. Data on 29 diverse voluntary associations were gathered through unobtrusive observations at association events on location during the two national nominating conventions and the three televised presidential debates, 61 subsequent in-depth interviews with association representatives, literature distributed at association events, and a variety of supplemental sources. This article argues that although this new terrain is marked by significant limitations (as critics have suggested), especially in terms of associations' ability to provide opportunities for members to develop civic skills, these changes in associational life also offer important opportunities, particularly in terms of contributing to a vital democratic process by promoting public political discourse. Implications for social solidarity are also addressed.     

Understanding the Importance of Organizational Resources to Explain Organizational Problems: Evidence from Nonprofit Sport Clubs in Germany

Nonprofit sport clubs experience organizational problems regarding the recruitment and retention of members, volunteers, and coaches, and the financial situation of the club. The purpose of this study is to investigate the impact of different types of organizational resources on the severity of organizational problems. A theoretical framework based on the concept of organizational capacity is presented, which explains the influence of human, financial, infrastructure, and cultural resources on organizational problems. The empirical evaluation is undertaken using data from a nationwide online survey of nonprofit sport clubs in Germany (n = 19,345). The regression results show that human resources (women on the board, secondary volunteers, etc.), financial resources (Herfindahl index), infrastructure resources (own facilities, and public facilities), and cultural resources (e.g., strategic policy, formation policy, value of conviviality, and variety of sports) are significant determinants of organizational problems. The findings of this study have implications for the management of voluntary sport organizations.     

Contesting Benevolence: Market Orientations among Muslim Aid Providers in Egypt

This paper studies the pro-market and communitarian tendencies among Egypt’s khayr (benevolence) organizations based on interviews with and observation of managers, staff and volunteers. Can the conflicting market and community orientations in the field of benevolence be interpreted as an instance of the “double movement” of marketization and protection against the market? The analyses demonstrate a growing tendency of marketization and only weak tendencies to transform established communitarian ways of giving into more systematic ways of non-marketized giving. Due to an emergent state-business-civil society nexus, market-oriented voluntary associations hold the potential to undermine or absorb the actually more entrenched communitarian associations. Potentials for a double movement in the era of neoliberalism seem to be weaker than in the classical liberal era because of the deeper permeation of society by market ethics.     

The Influence of Religion on Philanthropy in Canada

Recognition of the multi-cultural nature of the Canadian population has led companies across a wide array of business domains to reach beyond their traditional bases of support to focus on hitherto untapped communities as potential markets for their goods and services. Competitive conditions within the voluntary sector have pushed nonprofits along this same path. However, no systematic Canadian research reports on the attitudes, social norms, benefits sought, expectations, opportunities, experiences, or behaviors of sub-communities in the voluntary sector. This paper examines philanthropic behavior by religion using data from the Statistics Canada 2000 National Survey of Giving, Volunteering and Participating. The paper compares and contrasts the voluntary and philanthropic behaviors of the Canadian population across religious groups; compares and contrasts the motivations for and perceived impediments against such behaviors; and articulates and examines a model that traces the influence of religion on voluntary and philanthropic behavior in Canada’s multi-cultural society.     

On the socio-economics of voluntary organisations

This article discusses two aspects of the interconnected social and economic features of voluntary associations. First, it characterises the transformation processes of voluntary associations which make them more similar to bureaucratic busitness organisations. The article's second. endeavour is to discuss how changes in the economic features of an association have an impact on its social elements. The key argument is that changes in economic features of a voluntary association have important negative effects on its social basis. The analysis focuses on how changes in the mode of financing of an association affect the solidarity of its members. This paper draws heavily on an earlier German article (Horch, 1992). I would like to thank the editor of the book where this article was published, Annette Zimmer, for her permission to publish a revised English version.     

Organizational Characteristics of Voluntary Associations in Kanagawa, Japan

The purpose of this paper is to define the organizational characteristics of voluntary associations and grass-roots organizations (NPO) in Japan by a quantitative survey and by clarifying their organizational structures. First, with respect to formalization of the organization, it appears that the differences in the scale of the organization are greater than the fields and forms of the activities. If the scale is related to the degree of formalization, we can consider that the "invisibility" which describes the present situation of voluntary associations as a result of being small. However, if we look at the changes in the organizational structure and their activities, one will know such a result is not always true. Over 80% of the organizations have begun new activities. As the structures of the organizations change, we cannot conclude that the voluntary associations are merely immature. More likely, the action of the formalizing process depending on the organizational scale competes with the action of changing the definition of formalization. Second, when we analyzed the actual situation of the innovation, we discovered that the emergence of the new activities was related to whether and how strongly they related externally. Particularly, in the case of providing human and social welfare services, the stronger the relationship with the caretaker (client) is, the more new activities emerge. If so, this leads to the next hypothesis, that the origins of the innovation in these organizations are demanded by what the external relationship should be.     

Robert Nisbet and the Problem of Community

The article traces the importance and development of the concept of ‘community’ in Robert Nisbet’s sociological theory. Community and voluntary associations were key components of his view of civil society, because they stood between the individual and the state as bastions of personal liberty against authoritarianism. This idea was taken from Alexis de Tocqueville’s analysis of America democracy and developed by Nisbet as a critique of modern America. The article examines the conservative underpinnings of Nisbet’s sociology and compares his perspective on civil society with the idea of civil religion in J-J Rousseau and Robert Bellah. Nisbet’s perspective is criticised because not all voluntary associations have beneficial effects on civil society. The article considers how far his views on authority and community are still relevant and concludes by making a distinction between ‘sticky societies’ that are hard to join and difficult to leave and ‘elastic societies’ that are easy to join and cost-free to leave, and asks whether community is possible when the Internet has transformed sticky relationships into elastic, thin and dispersed relationships.     

Volunteer Motivation and Organizational Climate: Factors that Promote Satisfaction and Sustained Volunteerism in NPOs

Keeping volunteers committed and engaged is one of the toughest challenges for NPOs. The aim of the present study is to investigate the individual and organizational factors that promote volunteer satisfaction and, vice versa, foster intentions to quit. Two hundred forty-seven volunteers operating in four different NPOs were asked to fill in a self-report questionnaire that aimed to explore their motivations to volunteer, their degree of satisfaction and their perception of the organizational climate in the NPO they worked with, in addition to providing details of the activities which they were involved in. Results showed that the organizational climate mediates the relationship between autonomous motivation and satisfaction, as well as that between external motivation and intentions to leave an organization.