知识型团队动态能力构建、团队体系模型与创新运作模式研究

知识型团队是现代组织执行复杂创新任务的重要组织形式.本文从分析知识型团队与知识工作任务的匹配关系入手,在引入知识链及知识链网络等概念的基础上,探讨了基于知识链的知识型团队的动态能力构建机制,分析了围绕知识链网络的知识团队结构体系模型及创新运作机理.     

Virtual Teams versus Face-to-Face Teams: An Exploratory Study of a Web-based Conference System*

Many organizations are forming “virtual teams” of geographically distributed knowledge workers to collaborate on a variety of workplace tasks. But how effective are these virtual teams compared to traditional face-to-face groups? Do they create similar teamwork and is information exchanged as effectively? An exploratory study of a World Wide Web-based asynchronous computer conference system known as Meeting Web™ is presented and discussed. It was found that teams using this computer-mediated communication system (CMCS) could not outperform traditional (face-to-face) teams under otherwise comparable circumstances. Further, relational links among team members were found to be a significant contributor to the effectiveness of information exchange. Though virtual and face-to-face teams exhibit similar levels of communication effectiveness, face-to-face team members report higher levels of satisfaction. Therefore, the paper presents steps that can be taken to improve the interaction experience of virtual teams. Finally, guidelines for creating and managing virtual teams are suggested, based on the findings of this research and other authoritative sources.     

面向开放式团队知识创新的动态标签关联网研究

知识创新是企业提高核心竞争力最重要的手段之一。当今世界经济一体化,全球创新方向正在向开放式创新转变。开放式创新环境下,跨组织、跨地域的开放式创新团队成为知识创新的主要载体。社会化标签能够使团队成员按照自己对知识的认知方式进行知识交互与协作,有利于促进开放式团队知识创新。但是由于标签标注的自由性,如何建立标签之间的关联关系以更有效地支持开放式环境中基于标签的知识管理与知识创新成为该领域的关键议题。本文研究并提出了面向开放式团队知识创新的动态标签关联网方法,并对该方法进行了应用研究,通过比较实验组和对照组的应用结果,可以发现面向开放式团队知识创新的动态标签关联网方法能够动态地展示标签之间的关联关系,从而支持开放式环境中的团队知识创新。     

How and When Servant Leaders Enable Collective Thriving: The Role of Team–Member Exchange and Political Climate

Thriving teams are critical to the effective functioning of an organization. Extending Spreitzer et al.’s (2005) socially embedded model of thriving at work to the team level, this study explores how and when servant leadership promotes collective thriving. Through data collected from 80 teams composed of 520 employees, the study reveals that servant leaders help embed members in high‐quality team–member exchange relationships, which in turn enables their collective thriving. The authors find that a highly political climate is a dual‐stage moderator hindering the positive impact of servant leadership on collective thriving. The findings move forward extant servant leadership and thriving literature. The authors also offer practical implications for how organizations can nurture and reap benefits from thriving teams and the active role of employees in this process.     

The double-edge sword effect of interorganizational trust on involvement in interorganizational networks: The mediator role of affective commitment

Some organizations collaborate with other partner organizations to reach common goals, establishing interorganizational networks. The governance of the network is often enacted by an interorganizational governing team composed of the directors or top managers of the partner firms. This team plans, manages, and supervises the advancement of the network’s common goals. The success of the network depends, to a large extent, on the involvement of the members of the governing team. In this study, we tested a multilevel model of the antecedents of the involvement of governing team members in the management activities of interorganizational networks. We examined whether the relationship between team interorganizational trust, as a team level construct, and individual involvement in management activities is partially mediated by individual affective commitment. Using a sample of 101 respondents belonging to 28 interorganizational governing teams, we tested a multilevel mediation model. Results showed, as expected, a positive indirect effect of team interorganizational trust on individual involvement through individual affective commitment. However, unexpectedly, team interorganizational trust also showed a negative direct relationship with individual involvement. Based on our findings, we highlight the need to also consider the “dark side” of interorganizational trust, and we propose potential mediators to explain the unexpected negative relationship.     

Tolerance for Failure and Incentives for Collaborative Innovation

Most organizations employ collaborative teams to manage innovation projects. Although the use of collaborative innovation teams is a good starting point, an organization's ability to innovate can be enhanced by managing risk‐taking behavior through monetary incentive schemes and through an organizational culture that tolerates failure. This article reports the results of two controlled experiments aimed at understanding how tolerance for failure and incentives impact the decisions of individuals engaged in a collaborative innovation initiative. A key element of our experiments is the notion of endogenous project risk, which we define as the explicit link between resources allocated to a project and the likelihood of project success. We observe that when penalties are low, the amount of risk an individual assumes is fairly insensitive to the rewards that are offered. In an analogous result, when individuals make decisions alone (rather than collaboratively), higher tolerance for failure does little to increase the amount of risk an individual is willing to take. Taken together, these results highlight the importance of implicit incentives that are created as a result of project and organizational characteristics.     

基于创业团队先前经验的新技术企业市场进入战略选择研究

基于社会认知和战略选择等理论知识,探讨创业团队先前经验构成特征与进入战略创新性的逻辑关系,并探索技术独享性和环境宽松性对团队决策的影响。基于随机抽样的问卷调研方法,利用150份新技术企业样本进行实证分析。研究结果表明,新技术企业初始战略来源于创业团队基于先前经验而达成的集体认知决策,技术导向型团队倾向于通过产品或服务的创新进入市场,而市场导向型的团队则会竭力从交易结构的创新入手,兼顾技术和市场导向的团队,虽然拥有多元化的认知模式,却没能迸发出应有的创造力。技术独享性在创业团队经验构成与进入战略创新性之间发挥正向调节作用,但没有改变团队成员固有认知模式;环境宽松性改变了创业团队在选择市场进入战略时的关注点,当环境较为宽松时,技术导向型和市场导向型的创业团队都呈现出对产品或服务创新的忽视,而加大了在交易结构上谋求创新的力度。     

The Formation of Group Affect and Team Effectiveness: The Moderating Role of Identification

In the current research we use the social identity perspective to enhance our understanding of group affect (i.e. a collectively shared pattern of affective states among group members). Because higher identification (i.e. the extent to which group members define themselves in terms of their group membership) is related to higher attentiveness to fellow group members, we expected that group identification would foster affective convergence, and that the effects of group affective tone on team effectiveness would be stronger for higher identifying groups. A survey of teams (n=71 teams) confirmed our expectations. A scenario experiment (n=121 participants) added to our findings by showing that identification does indeed lead group members to affectively converge to their fellow group members and that this affective convergence, in turn, explains subsequent team‐oriented attitudes. Our study testifies to the notion that team managers may want to take notice of and manage affect in work groups, because, especially in higher identifying teams, affect may spread among team members and influence the team's effectiveness.     

Feeling Included and Valued: How Perceived Respect Affects Positive Team Identity and Willingness to Invest in the Team

Previous research has documented that intra‐group respect fosters individual engagement with work teams or organizations. The authors extend this work by empirically distinguishing between perceived inclusion of the self in the team and perceived value of the self for the team as separate psychological consequences of respect. Based on a social identity analysis, it is predicted that perceived inclusion facilitates the development of a positive team identity (how the individual feels about the team), while perceived value elicits the willingness to invest in the team (what the individual is willing to do for the team). Support for these predictions is obtained with structural equation modelling among two independent samples of professional soldiers working in military teams (n_total = 495). Reports of individual team members about positive team identity and willingness to invest in the team correlated with supervisor ratings of the team's action readiness.     

Developing Absorptive Capacity Theory for Public Service Organizations: Emerging UK Empirical Evidence

A strong public policy focus on high performance means that utilizing management knowledge effectively is at a premium for UK public service organizations. This study empirically examined two English public agencies to explore the inter‐sectoral transfer of a strategic management model originally developed in the private sector – absorptive capacity – which is one way of conceptualizing an organizational competence in such knowledge mobilization. Two theoretical contributions are made. First, a new absorptive capacity framework for public service organizations is developed which recognizes the participation of public agency project teams during an innovation process proceeding over time with phases of co‐creation, testing, metamorphosis and diffusion. Second, our novel framework modifies an early influential model of absorptive capacity. Counter to this model, we argue that realized absorptive capacity requires agency from skilled and embedded actors to turn ‘curbing routines’ into ‘enabling routines’ in all four stages. Project (middle) managers have flexibility in their roles to seize episodic moments of opportunity to innovate and achieve service delivery goals, and to build absorptive capacity capability. Absorptive capacity capability develops organically over time. Future research directions are discussed.     

Leadership clarity and team innovation in health care

The relationships among leadership clarity (i.e., team members' consensual perceptions of clarity of and no conflict over leadership of their teams), team processes, and innovation were examined in health care contexts. The sample comprised 3447 respondents from 98 primary health care teams (PHCTs), 113 community mental health teams (CMHTs), and 72 breast cancer care teams (BCTs). The results revealed that leadership clarity is associated with clear team objectives, high levels of participation, commitment to excellence, and support for innovation. Team processes consistently predicted team innovation across all three samples. Team leadership predicted innovation in the latter two samples, and there was some evidence that team processes partly mediated this relationship. The results imply the need for theory that incorporates clarity and not just style of leadership. For health care teams in particular, and teams in general, the results suggest a need to ensure leadership is clear in teams when innovation is a desirable team performance outcome.     

HRD,the science of the artificial

Innovation is the bedrock of organizational and national competitiveness across the globe. Leaders of research and development (R&D) teams have an especially important role to play given their direct influence on leading, organizing, rallying, and managing the operations of innovative tasks. However, when it comes to how leaders influence R&D innovation in different contexts, researchers' opinions diverge. This study explores leadership characteristics and their contextual contingencies, using the approach of a multiple case study. This paper is situated in the stream of research focusing on the interactions of leadership and contextual factors in innovation. We collected qualitative data from four highly innovative teams residing in two national laboratories in the US. The results suggest that while leadership demonstrates similarities across the four teams – a simultaneous focus on the internal and external domains, it also displays different characteristics in teams that differ on three contextual factors: funding model, nature of tasks, and team structure. Theoretical and practical implications are drawn.     

Different ways lead to ambidexterity: Configurations for team innovation across China,India, and Singapore

In this paper, we transfer the ambidexterity theory of leadership for innovation to a cross-cultural context. We develop a configurational model to explore how combinations of opening leadership, closing leadership, and team initiative differently affect team innovation performance in different cultures. Applying an Asia-centric perspective, our study analyzes cross-cultural heterogeneity of team innovation processes across China, India, and Singapore. Our fuzzy-set qualitative comparative analysis (fsQCA) illuminates cultural differences and the configurational nature of how leadership and team behaviors work together in promoting team innovation performance. We found that configurations for team innovation performance differ across countries, such that an innovation-yielding configuration in one country may be ineffective in another country. Moreover, our findings suggest that alternative, equifinal configurations of leadership and team initiative, rather than just one optimal pathway, are associated with high team innovation performance; and high-performance configurations and low-performance configurations are asymmetric and therefore imply non-linearity of the relationships. The findings provide implications for managers in different cultural contexts as they help identify culture-specific action repertoires to manage innovation processes and promote innovation performance.     

竞合视角下高技术企业创新联盟稳定性研究

从竞合的理论视角出发,运用演化博弈理论,通过构建高技术企业创新联盟成员企业竞合关系的演化博弈模型,分析信任度、互补度、风险系数以及合作创新贴现因子等因素对创新联盟稳定性的影响,并运用Matlab对上述因素的影响进行了数值仿真。结果表明,较高的信任度和互补度可以提高联盟成员间的合作意愿,保障联盟的稳定运行;较高的合作创新贴现因子通过降低联盟成员未来收益的不确定性,增强了合作伙伴间进行长期合作的信心,维持了联盟的稳定运行;由于较高的风险系数增加了合作创新的风险成本,导致联盟成员间合作关系可能演变为竞争关系,从而阻碍了联盟的稳定发展。最后,根据演化博弈分析结果提出了相关建议。     

高管团队心理契约、集体创新与团队绩效关系的实证研究

通过对212位高管团队成员的实地访谈和有效问卷,揭示了高管团队心理契约、集体创新和团队绩效之间的关系.研究结果表明,高管团队心理契约与集体创新、团队绩效均具有显著正相关关系;高管团队心理契约对团队绩效的影响是通过集体创新这一中介变量表现出来的.集体创新在高管团队交易型心理契约与团队绩效关系中起部分中介作用,在关系型心理契约与团队绩效关系中起完全中介作用.     

Inside Management Teams: Developing a Teamwork Survey Instrument

This article reports the development of a measure of teamwork for use with management teams. A five‐stage process was followed. First, a model of teamwork including team processes was generated through empirical research involving the elicitation of 600 team performance constructs from members of management teams and from theoretical considerations. Second, items were written to operationalize the model. Third, data from 220 members of management teams working in private‐ and public‐sector organizations were factor analysed in order to establish the scale structure of the instrument. Fourth, data from a second sample of 16 complete management teams were collected in order to assess within‐team properties of the instrument. Lastly, convergent and criterion‐related validity were assessed. The resulting ‘Teamwork Survey’, is a 7‐scale, 36‐item general‐purpose questionnaire that can be used in further research and in consulting interventions.     

Improvisation and Innovation in Teams: The Jazz Effect

While numerous models examine the linkages between improvisation and innovation, the factors that moderate this relationship at the team level are unknown. Consequently, this study builds on principles and insights from the jazz jam session framework used by jazz musicians and regression analysis to examine the nature of the improvisation process and consider how it affects innovation. By using unbalanced panel data on 2,749 teams containing between two and eight employees in the United Kingdom during 2002–2016, this study demonstrates that the success of the improvisation process relies on both internal and external factors conducive to innovation. Subsequently, the conclusions drawn may help entrepreneurs and team managers think differently about the role improvisation plays in the innovation activity. As a result, important practical implications are drawn for team managers and entrepreneurs intending to cultivate a willingness to improvise in teams and nurture collaborative relationships with external partners for innovation.     

The Big Five personality factors and team performance: implications for selecting successful product design teams

In the pursuit of faster product development, product design teams are a growing phenomenon in many organizations. In order to be successful, these teams must be composed of people who work well together. However, despite the benefit of selecting the optimal combination of team members, this topic has received little attention. Personality has been identified as a potentially helpful selection variable in the determination of optimal team composition. This study examines the relationships between the ‘Big Five’ personality factors (Conscientiousness, Extraversion, Neuroticism, Agreeableness, and Openness to Experience) and objective team performance for three-member product design teams. In addition to this, the potential incremental contribution of personality to the variance in team performance over that accounted for by established selection measures such as general cognitive ability was investigated. In the short duration of the study, it became apparent that some teams were capable of success, and some were not. Successful teams were characterized by higher levels of general cognitive ability, higher extraversion, higher agreeableness, and lower neuroticism than their unsuccessful counterparts. In successful teams, the heterogeneity of conscientiousness was negatively related to increments in product performance. Implications for the selection of product design teams and future directions for research are discussed.     

A Little Creativity Goes a Long Way: An Examination of Teams’ Engagement in Creative Processes

Using surveys and interview data this research examines teams’ engagement in creative processes. Results of cluster analysis indicated that the more creative teams were those that perceived that their tasks required high levels of creativity, were working on jobs with high task interdependence, were high on shared goals, valued participative problem-solving, and had a climate supportive of creativity. In addition, members of the more creative teams spent more time socializing with each other and had moderate amounts of organizational tenure. Implications for management are discussed.