Configuring Action in Objects: From Mutual Space to Media Space

It has long been recognized that the material environment is an essential feature of the organization of social action and interaction. It is only recently, however, that we have witnessed a burgeoning body of empirical studies, from within both the social and cognitive sciences, that has begun to delineate the ways in which objects are socially constructed and feature in social relations and activities. Despite this growing interest in the object in social life, there remains a paucity of research concerned with how objects are reflexively constituted in and through social interaction. In this article, we consider how aspects of the material environment are rendered momentarily intelligible in and through interaction and the ways in which objects provide a resource for the recognition of the actions and activities of others. We examine interaction in both conventional working environments and new experimental spaces created through advanced telecommunication and communication technologies to reveal the ways in which the sense and significance of social actions and activities are embedded in, and inseparable from, the local ecology.     

CARTOGRAPHY OF GENDER EQUALITY PROJECTS IN ICT: Liberal equality from the perspective of situated equality

This paper examines gender equality activities in the context of information and communication technology (ICT), traces the social and cultural relations that intertwine with them and discusses the understandings of gender, equality and ICT maintained in them. The aim of the paper is to analyse how liberal equal treatment actions prevail in ICT, although it is well known that liberal politics alone do not succeed in promoting gender equality, and not even in fulfilling its own goal of raising the proportions of women in technology. The study is based on oral history interviews with 30 women who have committed important parts of their lives to gender equality activities through several decades, as well as follow-up studies of women's ICT groups that aimed to promote equality in ICT expertise, both of these studies being conducted in Finland. The interviewed gender equality workers are competent promoters of gender and equality. However, they need to negotiate their aims, for example, in order to get funding, within national and transnational institutional practices, with actors who have little knowledge regarding the social construction of gender, equality or ICT. The managerial terms 'efficiency' and 'good practice' then take over the understandings of the gender equality activities in ICT, mainly organized as projects, and further emphasize the measurable goals often linked to liberal gender equality actions. These terms have material consequences and while gender equality projects continue to provide possibilities for unexpected changes, they are locked within liberal politics.     

Cafe Culture in France and the United States: A Comparative Ethnographic Study of the Use of Mobile Information and Communication Technologies

Mobile (or personal) information and communication technologies are changing our communication opportunities and expectations and altering the nature of communication in public places. This study explored the uses and implications of these technologies through participant observation and interviews in cafes, public places at the heart of communities where people gather for beverages, food, and company, as well as for other activities. Cafes were ideal research contexts because (a) they provide convenient and acceptable entree into communities of place; (b) they serve important social, psychological, and economic functions; and (c) many are sites of a nexus of face-to-face and mediated interactions. Findings indicated that many people in American cafes routinely background their face-to-face experiences as they focus on electronic space rather than on physical space. In contrast, mobile information and communication technologies are generally not impacting people's experiences of physical space in cafes in Paris. Cross-cultural differences in the usage of mobile information and communication technologies in "third places" are explored.     

Strategies for Measuring and Promoting Mothers' Social Support Networks

ABSTRACT

This chapter recommends respondent-driven sampling (RDS) and peer-driven intervention (PDI) as new strategies for improving safe motherhood and women's health in countries where women have limited access to information and communication technology. Strategies for measuring and promoting mothers' social support networks could be applied to enrich communication about reproductive health and safe motherhood, especially in countries where women's low social status leads to child marriage, low educational attainment/illiteracy, and limited access to modern information and communication technology. By using RDS to study communities and social network structures, outreach workers can educate women via women's social support groups, enhancing and broadening the use of modern information and communication technologies. RDS is a strategy that allows researchers to identify and focus on distinct groups within a community. PDI uses a two-step intervention where respondents are educated by outreach workers and previous participants (members of social support groups). Limitations of these approaches are also discussed.     

Evil Tidings: Are Reorganizations more Successful if Employees are Informed Early?

Organizations represent deliberately designed social contexts that are characterized by multi-level hierarchies. Interests and opportunity structures at each level usually do not overlap. We suggest that one of the reasons why intentional change efforts often fail to reach their objectives is because they are likely to trigger competing social mechanisms at different levels of the hierarchy. In order to illustrate this argument, we analyze the consequences of timely communication of planned organizational changes on perceived success of reorganizations. Two competing mechanisms are derived and tested with data from a telephone survey (carried out in 2003), among a sample of n = 412 Dutch business organizations that performed a reorganization. The commitment perspective predicts that early announcement of reorganization plans to middle management increases the likelihood of reorganization success, since it increases commitment and empowers middle management. The influence mechanism predicts that early information of non-managerial employees decreases the likelihood of reorganization success, because it enables employees to use the information to their own advantage, anticipate on the strategies of management, and organize opposition against the plans. We found that timely communication with middle management indeed increases chances for success, whereas timely communication with employees correlates with reorganization failure. However, not communicating with employees has an even stronger negative effect on reorganization success. No evidence could be found for our argument that the severity of the reorganization’s expected negative effects on the workforce moderates both mechanisms.     

Multiple Perspectives on the Influence of Gender in Online Interactions

As an information and communication technology, the Internet has contributed to structural changes in social life. This technology has opened up new social spaces for people to communicate across time and space, explore interests and interactions, and form and maintain relationships. Gender is a social structure that matters, but how it matters online is a topic that has intrigued researchers for the last 20 years. Research in the area of online gender interactions is multidisciplinary and addresses a variety of online forums including discussion groups, chat, instant messaging, blogs, virtual worlds and social network sites. Patterns are identified in the literature and examples of gender fluidity, gender reproduction, and a blending of gender fluidity and reproduction are presented. This paper provides a framework for understanding the multidisciplinary research on this topic and discusses how changes in online demographics and recent developments in information and communication technologies, such as social network sites, present new forums in which to explore the role of gender in online interactions.     

The Impact of Electronic Communication and Social Media on Child Welfare Practice

One hundred and thirty-six child welfare workers completed an online survey examining their experiences regarding the impact that electronic communication and social media use has had on their practice with youth and families. Workers reported e-mail and text message use have made work with youth easier, yet distinct difficulties have emerged for practitioners in relation to electronic communication and social media use. New elements have also emerged including issues with harassment and the ethics related to monitoring clients' online activities. Comparisons with a previous study conducted by Finn indicate that the use of technology within social work practice has evolved over time. Implications for social work practice and future research are also discussed.     

The Emergence of Environmental Sociology: Contributions of Riley E. Dunlap and William R. Catton, Jr.

Human beings have a dualistic relationship with the environment, being subject to physical and biological limits and yet being unique in the capacity for culture and symbolic communication. Sociology reflects this context and adds another dualism, drawing heavily from the concepts and perspectives of biological ecology, but reacting almost violently against "reductionism" of any sort, specifically including social Darwinism and environmental determinism. During much of the twentieth century, the predominant trend within sociology was for scholars to downplay or even ignore the importance of the environment, particularly in the United States. This trend was ultimately counterbalanced by sociological responses to the environmental movement of the late 1960s and early 1970s and by the efforts of selected sociologists-particulady Riley Dunlap and William Catton-who helped bring together the field of "environmental sociology." Given the finite nature of many natural resources and the ways in which human activities depend upon and affect the environment, the field of environmental sociology is likely to be an increasingly important one in the years to come.     

Stakeholder Communication in 140 Characters or Less: A Study of Community Sport Foundations

Community sport foundations (CSFs), like other non-profit organizations, are increasingly employing social media such as Twitter to communicate their mission and activities to their diverse stakeholder groups. However, the way these CSFs utilize social media for communicating such practices remains unclear. Through a mixed-method approach of content analysis of tweets from 22 CSFs established by English professional football clubs and interviews with key individuals within these CSFs (n = 7), this study examines the extent to which CSFs’ core activities are being communicated through Twitter and identifies the strategies employed for doing so. Reflecting the target audiences CSFs are seeking to reach through Twitter and the challenges associated with communication about projects involving marginalized groups, tweets largely concern programs related to sports participation and education. The most frequently employed communication strategy is to inform, rather than interact or engage with stakeholders. However, CSFs with higher organizational capacity attempt to go beyond mere informing towards engaging with stakeholder groups that relate to their social agenda, highlighting the importance of trained and dedicated social media personnel in optimizing CSFs’ use of Twitter for communication.     

Are social networks technologically embedded?: How networks are changing today with changes in communication technology

Communication mediated by various technologies (from ordinary mail to today's Information and Communication Technologies (ICT)) provides important evidence for the study of social networks. Given that networks generate the possibility of interpersonal communication, data on technology use can provide important information on sociability. However, it is also true that personal networks not only shape, but also are shaped by technological means for communication, since these entail the re-constituting of social ties and the re-drawing of social boundaries. We use material from empirical studies carried out over the last 3 years to develop our hypothesis of the way forms of relationship change with technology. In particular, we try to understand the relationship between social networks (a set of social ties possessing one or more relational dimensions), exchanges between actors (made up of a succession of embodied gestures and language acts) and the various technical means for communication available today, which enable an exchange to be completed. Each of these three poles poses constraints on interaction, and provides resources for it, and thus all three shape the form relational practices take. Empirical data show how technological means of communication allow people to re-negotiate the constraints of individual time rhythms, and of who one communicates with. They also illustrate how the relational economy (and power) is affected by the deployment of communication technologies. Tools of communication provide new resources to negotiate individual timetables and social exchanges, making it possible to adjust roles, hierarchies and forms of power in relational economies. We argue that the general change observed over the last 20 years is from established roles to mutual reachability. The traditional communication model, where tele-communication is used to connect people who are physically separated from each other, is gradually being supplanted with a new pattern of “connected presence”. In this new mode other people are telephoned, “SMSed”, seen and mailed in alternated way and small gestures or signs of attention are at least as important as the message content itself.     

TOOLS AND TOYS : Communicating gendered positions towards technology

With the rising importance of technology in the information and knowledge society, the gender-technology relationship is ever more important when thinking about gender equality. Gender researchers have shown not only that the use and design of technologies is gendered, but that people also position themselves in relation to technology, based on certain gendered assumptions about technology in societies. This article looks at how people working in quintessential information and knowledge society professions, namely information communication technology (ICT) work, position themselves in relation to technology. Using a social constructivist framework and a discourse analysis, it shows how gender differences are achieved in communication: men tend to describe technology as a toy, while women tend to describe technology as a tool. In some instances this pattern is broken, which opens up the opportunity to rethink the gender binary. This article argues that the way in which people position themselves in relation to technology continues to be gendered, which may threaten gender equality in the information and knowledge society, and it also indicates that there is the possibility of change.     

THE MASS MEDIA AND THE SOCIAL CONSTRUCTION OF THE MISSING CHILDREN PROBLEM

This article traces the role of the mass media in the social construction of the "missing children issue' as a social problem. The social construction explanation of social problems offered by Blumer (1971) and Spector and Kitsuse (1977) has been criticized (cf. Best and Horiuchi 1985) for lacking a conception of extra-media influences that can affect audiences beyond the initial viewing situation. Recent work in mass communication indicates that a media logic is adapted by other institutions to amplify television imagery and themes about crime, danger, and child abuse. A case study of the origins and claims and counterclaims about the nature and extent of missing children is combined with an empirical analysis of the impact of various sources of information about the missing children issue in order to demonstrate the process by which a social problem is constructed. The impact of additional information is analyzed by administering a self-report questionnaire to 96 respondents before and after viewing a two-part documentary on the complexities of the issue. The data suggest that mass-mediated imagery and formats forge an interactive informational context for social problems by sustaining what is viewed in one's living room with imagery in bulk mail, milk cartons, and posters. It is further suggested that mass media depictions of problems such as "missing children' carry over into consonant images such as child abuse. This conceptualization is capable of encompassing other accounts of social problems (e.g., "urban legends") within claims-making activity.     

Social innovation and ICT in social services: European experiences compared

Innovation in social services and social policies in the European welfare systems is an evolving phenomenon stimulated by socio-demographic, cultural and economic changes. Many social service innovations are linked to disruptive technologies, especially the introduction of information and communication technology (ICT). To discuss the effects of disruptive technologies on health and social services, this article first proposes a framework consistent with the social innovation paradigm. Secondly, based on case-studies, it investigates different models of social and health service innovation driven by technology. The article shows advantages and disadvantages of service innovation driven by technology, and offers some final remarks about future challenges for ICT in health and social services. More evidences of effectiveness and efficiency are necessary to promote public and private investment to implement solutions on a wider scale. However, the impacts of technology-based solutions cannot be measured only in terms of economic aspects but also taking into account whether new technologies really provide the opportunity for citizens to have a better life and advocacy for their rights.     

“It just crept in”: The Digital Age and Implications for Social Work Practice

Today’s generation of youth and adults relies on communication technologies for entertainment, information, and social connections and more and more, for personal help and advice. With cyber technology having permeated the ways in which individuals seek support for a wide range of issues, the purpose of this paper is to report on a study that examined practitioners’ experiences and views of whether and how online communication has entered their face-to-face practice and of the implication for the therapeutic work. Using qualitative methodology, 15 social work practitioners participated in focus groups and interviews exploring their perspectives about the impact of cyber technology on their traditional face-to-face social work practice. The prevailing finding was that cyber communication has dramatically changed the nature of professional relationships. This key finding was supported by four major inter-related themes arising from the data: (1) client driven practice; (2) Pandora’s box; (3) ethical grey zone; and (4) permeable boundaries. Implications for practice are provided.     

What Adolescents Can Tell Us: Technology and the Future of Social Work Education

The use and usefulness of Information Technology (IT) is rapidly growing around the world, especially among the youth. IT has been shown to impact learning styles, communication, and social relationships in many ways. Recently, significant discussion has arisen around the importance of IT in higher education and more specifically, social work education. This study qualitatively assesses 128 youth aged 13–14 years to understand their access to and use of IT as well as the way it impacts their psychosocial development to provide clues that will help inform the design of social work education for the future. Youth in four school districts reported unanimous access to computers and television and a majority of students used other technologies. Adolescents reported increased ease of communication and ability to get information as well as enhanced social relationships connected to their use of IT. Discussion and implications suggest that in the future, social work education will have to implement IT into its curriculum in order to attract students and provide the best possible learning environment for the next generation, which has included technology in every aspect of their lives.     

Social dimensions of gradients in urban ecosystems

Urban ecosystems are complex mosaics in which the biophysical characteristics are transformed over time by a concentrated, diverse set of human activities. Understanding their complexity requires the continuing development of interdisciplinary approaches. The use of gradient approaches has pointed towards the need to examine in greater detail the roles of human influences. In this paper, I propose the addition of three social dimensions to characteristics defining urban gradients: landuse, land management effort, and historical context. These dimensions correspond with major types of social activities that modify the physical environment. They are intended to augment research by explicitly elaborating on the social factors contributing to the variation along the complex, indirect gradients that typify urban areas.The diversity of urban landuses has numerous influences, obvious and subtle, on the complex urban land gradients. Incorporating new information on historical and spatial characteristics of management practices supports more direct fine-scale analyses of the impact of human activities on the environment. This path of inquiry also requires engaging in more detailed research on historical dimensions of urban development in conjunction with biophysical analyses. Examples from Columbia, South Carolina, illustrate the ways that social and historical processes contribute to urban ecology.     

Social Media: Defining,Developing, and Divining

What is a social medium, and how may one moderate, isolate, and influence communicative processes within? Although scholars assume an inherent understanding of social media based on extant technology, there is no commonly accepted definition of what social media are, both functionally and theoretically, within communication studies. Given this lack of understanding, cogent theorizing regarding the uses and effects of social media has been limited. This work first draws on extant definitions of social media and subcategories (e.g., social network sites) from public relations, information technology, and management scholarship, as well as the popular press, to develop a definition of social media precise enough to embody these technologies yet robust enough to remain applicable in 2035. It then broadly explores emerging developments in the features, uses, and users of social media for which future theories will need to account. Finally, it divines and prioritizes challenges that may not yet be apparent to theorizing communication processes with and in mercurial social media. We address how social media may uniquely isolate and test communicative principles to advance our understanding of human–human and human–computer interaction. In all, this article provides a common framework to ground and facilitate future communication scholarship and beyond.     

MEDIA LOGIC AND SOCIAL INTERACTION

Media logic and formats associated with television programming are shown to contribute to our understanding of the role of reflexive communication in defining a situation, and suggest the relevance of a theory of mediation for clarifying how an agent's communication products can influence the time, place, and manner of activities for us all. Social rules informed by conventional temporal and spatial considerations can be transformed through electronic content and formats. Viewers obtain information from mass media content that can transcend conventional personal experience (e.g., a 10-year-old child can learn how to be a teenager in 1940 or 1990). Materials illustrate how media logic and formats compatible with popular culture increasingly guide the form, content, and scheduling of social interaction. By the same token, certain kinds of experience are recognized for their mediated characteristics (e.g., rhythm, pacing, syntax, and grammar). As these patterns are incorporated into other realms of social life, temporal and spatial features of organized activities will embody the new formats. Viewing mass mediation from this perspective can illuminate a path for development of a theoretic understanding of mediation throughout social life.     

Predicting participation and outcomes in out-of-school activities: similarities and differences across social ecologies

The majority of research on out-of-school-time activity participation has focused on its relation to academic and social development, presumed to be consequences of participation, rather than on antecedents or predictors of participation. Understanding who participates in these programs can assist program directors in improving and sustaining youth involvement. This chapter uses data from two research study samples to examine differences in children's activity participation based on family social ecology and child gender and how the relations between participation and outcomes vary based on sample, gender, and activity type. Although children in both samples were of roughly the same age and were assessed for similar outcomes, their family incomes, socioeconomic status, ethnicity, and neighborhoods were very different. Findings suggest that participation in activities varies depending on the young person's social ecology, age, and gender. Furthermore, participation in activities was typically associated with positive youth outcomes, but these relations varied depending on the level of youth participation, type of activity, and social ecology.