Management innovation: A systematic review and meta-analysis of past decades of research

Managerial innovation has gained increased popularity in research and practice because of its positive effects on organisational renewal and performance. Regardless of the growing number of studies on management innovation, there is still a lack of research that integrates and synthesises this body of knowledge. This study undertakes a systematic review and meta-analysis of the literature to gain insight into existing empirical studies on management innovation. Our content analysis and review of 66 studies from 1981 to 2017 analyses the trends and background of research into management innovation. In addition, we develop a model of management innovation grounded in selected theoretical lenses to advance our understanding of the different drivers, moderators, mediators and outcomes of management innovation. Results of the meta-analysis show that management innovation is positively related to organisational size (r_c = .282), knowledge management (r_c = 0.608), organisational learning (r_c = 0.692), firms’ overall performance (r_c = 0.393), and financial performance (r_c = 0.269). Finally, we have identified several research gaps and provided a future research agenda in the context of managerial innovation.     

Ascribing materiality and agency to strategy in interaction: A language-based approach to the material agency of strategy

Adding to the existent research on strategy as discourse and practice, this paper develops a language-based approach to viewing the agency and materiality of strategy. The study draws insights from the communicative constitution of organization (CCO) approach and linguistic agency to investigate how organizational members ascribe materiality and performative agency to strategy in their talk-in-interaction. The data consist of 14 video-recorded dyadic manager-to-manager conversations from one private and one public Finnish organization. The findings highlight how strategy is habitually spoken of as a material concrete entity and as a nonhuman agent that makes a difference in the course of described actions. The findings thus suggest that the performative position of strategy has been encoded in language and its use, which further suggests that object-like concreteness and agentivity are key elements of the organizational strategy discourse.     

A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research

This study aims to answer the following research question: how is the resilience of firms defined in the business and management field? In doing so, we answer recent calls for research about a more thorough conceptualisation of the resilience of firms and its definition. We conducted a systematic literature review of 66 selected papers published between 2000 and 2017. By means of inductive content analysis, we analyse the definitions of ‘resilience’ and elaborate a novel conceptual framework that introduces a dynamic perspective on the resilience of firms. The proposed framework overcomes existing definitional fragmentation and raises awareness of the temporal dimension in the conceptualisation of the resilience of firms. We contribute to extant business and management literature on the resilience of firms by proposing a model that articulates two main paths for explaining organisational resilience, i.e. absorptive resilience and adaptive resilience paths. We also identify a set of key capabilities needed to be successfully resilient at the different stages of the two paths.     

Shared service center research: A review of the past,present, and future

More than 75% of Fortune 500 companies have established models of shared services with the aim of gaining superior performance by cost savings and service enhancements. Despite scholars' complaints about scant shared service center (SSC) research, this study shows that the actual shortcoming in this stream concerns a high fragmentation of the academic literature (e.g., we found 137 works in the initial search and 83 works in a refined screen). In this first comprehensive literature review, we synthesize peer-reviewed articles and classify them into 4 perspectives according to their research questions (i.e., determinant, process, control, and outcome). We identify 17 major research areas across these perspectives. Additionally, we provide information on methodologies and theories. On the basis of the literature synthesis, we discuss opportunities and gaps and propose an agenda for future research. Specifically, we suggest 3 potential research directions (i.e., direct relationships, mediating, and outcome effects) regarding SSCs during their operational maturity phase.     

Making Competitive Cities in the Light of the Meta-SWOT Tool: A Case Study of Tehran,Iran

ABSTRACT

While there is a growing body of scholarship on regional competitiveness, little attention has been paid to the planning methods that can pursue this objective. Public planners are mainly relying on conventional methods that have come under increasing criticism. This study aims to introduce Meta-SWOT as a novel planning tool in urban and regional studies. Meta-SWOT provides competitive and realistic strategies for planners. It systematically tries to present strategies rooted in internal resources and capabilities while acknowledging the challenges posed by the external environment. Nevertheless, it has several limitations that should be considered when applying to urban and regional planning.     

"入世"与我国企业战略内核的进阶--核心竞争能力的视角

本文以我国加入WTO作为企业发展的环境变化背景,通过解析和应用企业核心竞争能力的思想内涵,探索我国企业发展战略内核的演化过程.文章首先分析指出,企业核心竞争能力的思想为企业揭示出企业在市场中的竞争优势并不是简单的产品市场竞争优势,而是包括制度、组织形式以及技术等层次在内的多种竞争优势的整合.根据回顾文献,并结合20多年的中国经济改革,文章将我国企业在宏观经济改革背景中的发展路径,折射到核心竞争能力的思想框架中,进行记录和分析,归纳整理出企业的发展路径是在政府主导型的制度变迁作用下,逐渐打破封闭体系,走向开放体系的过程;战略内核经历了从简单的重视规模到突出机制,再到加强灵活性,面对"入世"的制度现实,正日益注重发展和规范的互动效应演进过程.     

On the versatility of Little’s Law in operations management: a review and classification using vignettes

Abstract

Despite Little’s Law being considered as one of the ‘laws’ of operations management, evidence of its application in an empirical context is diverse and diffuse. Hence, this paper aims to identify, classify and consolidate published empirical applications of Little’s Law in a systematic manner to better understand its versatility. This paper undertakes a systematic literature review of the databases of the five main publishers of operations management journals and snowball sampling for additional papers. A final sample of 128 empirical journal articles is identified and categorized. Tactical, medium-term decisions relating to capacity dynamics and operations re-engineering are the most popular categories. To give further insights into versatility, vignettes for each category are developed. The review and vignettes confirm Little’s Law as a highly relevant paradigm to operations management decisions due to its empirical versatility across levels, sectors and time domains. The paper suggests four factors to underline the empirical versatility of Little’s Law in operations management: applicability, utility, simplicity and visibility.     

Qualitative and historiometric methods in leadership research: A review of the first 25 years of The Leadership Quarterly

In the spirit of the 25th anniversary edition of The Leadership Quarterly, as the world's premier outlet for leadership research, we have reviewed qualitative and historiometric research across those 25 years. Qualitative research is a complex and cluttered area of scholarship. This is not because there is an inherent confusion about it. Rather, it is because ‘qualitative’ research is a cover-all term for a wide range of research strategies, paradigms, parent disciplines, sources of data, and methods of analysis for them. More so than in previous journal review articles, we explored variation in qualitative analysis as well as variety in qualitative data. In terms of methodologies, our efforts concentrated on case study, content analysis, grounded theory and historiometrics. We also examined trends toward post-positivism, post-modernity and liquid modernity, and their resultant benefits for researching leadership. Future directions for leadership research are posited.     

A geographic picture of Lean adoption in the public sector: Cases,approaches, and a refreshed agenda

Public organizations are immersed in challenging contexts, having to meet and balance internal and external demands for transparency, accountability, political goals, and specific regulatory requirements. In this scenario, there is a growing enthusiasm from worldwide governments toward improvements of operations within their public institutions, including the adoption of management practices borrowed from the manufacturing industry, such as Lean Manufacturing. A large body of literature is evolving and addressing the importance of nurturing debates over Lean in the public domain, and so are efforts to integrate and structure such knowledge. We claim that (mainly) considering the public sector context, a geographical analysis is imperative for the research progress to be effective. We, therefore, seek to provide an extended look by conducting a qualitative systematic review, thoroughly scrutinizing extant empirical investigations across the globe, and over the years. We provide a categorization of current literature on the topic, identifying gaps, and providing timely avenues for future research.     

The impact of organisational politics and trust in the top management team on strategic decision implementation success: A middle-manager's perspective

The implementation of strategic decisions is a complex and demanding process that requires an open and lateral communication of free-flowing information to make sense of and champion a firm's intended changes. For the process to be effective, middle managers need to operate within an environment that nurtures a pro-social mindset and helps to cope with stressors caused by the possibility of harm done by the intended changes to their vested interests. Drawing from the job demands-resources model, we argue that organisational politics represent an organisational demand, which may hinder the implementation of strategic decisions. To cope with this demand, implementers recruit organisational resources (i.e. trust in the top management team) that may moderate the negative effects of dysfunctional politics. To test our hypotheses, we drew on a sample of 228 middle managers from 114 private Greek firms with more than 100 employees across various industries. We found that when organisational politics were high during the implementation process, implementation success diminished. However, their negative impact was reduced when trust in the top management team was high. Conversely, when organisational politics were low, middle managers reported a higher implementation success regardless of how highly the top management team was trusted. Our study is the first to test the influence of organisational politics on the success of the implementation process from a middle manager's perspective. In addition, we show that implementation success can be viewed through a demands-resources lens, which provides a meaningful contribution to research on strategy implementation.     

Mapping the changes in management science: A review of ‘soft’ OR/MS articles published in Omega (1973–2008)

The paper proposes a framework to map the development of management science (MS) and uses it to survey the MS literature published in Omega, the International Journal of Management Science. The management science discourse over the last 35 years is mapped in four paradigms: (1) optimisation/normative; (2) interpretative/learning; (3) critical; and (4) a post-modern management science approach. Using a set of keywords and authors’ names associated with the main features of each MS discourse, articles published between 1973 and 2008 are grouped. Results seem to suggest that Omega, a US-based journal, has been mainly developing publications under the optimisation paradigm; only very few papers adhering to the interpretative/learning and critical paradigms have been given space in Omega. The handful of papers from the interpretative paradigm are seen as attempts of UK-based academics to open some space for ‘soft’ operational research (OR) or ‘problem structuring methods’ in a positivistic outlook that seems to pervade US management science practice. Results of the survey and features of MS literature published in Omega are discussed. The paper aims to raise awareness amongst management scientist, systems and operational researchers of the differences between the MS/OR practice in both countries.     

The Future of HRD Research: A SWOT analysis by five leading scholars in the field

This article presents a review of the 11th International Conference on Human Resource Development Research and Practice across Europe through the lens of global mobility. The conference was held in Pécs, Hungary in June, 2010 and the four authors who participated in the conference present their own narratives as agents of global mobility, examine the theme of global mobility in the various aspects of the conference, and conclude with reflections on the factors that supported the learning environment at the conference.     

A Critical Reflection on the Experimental Method for Planning Research: Testing the Added Value of PSS in a Controlled Environment

For planning research to successfully generate usable mechanisms for planning practitioners more hypothesis-testing research designs are needed. Currently, the academic field seems more geared toward generating hypotheses, either by observing practice or from theoretical studies. This approach is especially common in research that generates knowledge of planning. In this paper, I map several relevant research designs that allow for such hypothesis testing and discuss their usability in planning research. Then, I particularly focus on the experimental method as a promising design for generating contextualized mechanisms for planning practice. I describe and analyze a study that aimed to develop mechanisms about the added value of knowledge technologies for the quality of planning. Two consecutive experiments are described in detail, after which the usability of the experimental method for planning research is discussed. Reflecting on these experiments indicate that the main strength of this research design is that it allows to create ideal circumstances for falsification (which is virtually impossible in planning practices. The main weakness is the ecological validity of findings, especially when the research is executed with students.