The implications of dialogicality for ‘giving voice’ in social representations research

Social representations research is often undertaken by scholars who seek to ‘give voice’ to knowledge(s) that are held by socially disenfranchised individuals and groups. However, this endeavour poses a number of problems in practice, not least because it assumes that the ‘voices’ voiced by individuals and/or groups in social research will be unambiguous and uniform, and unchanged by the research encounter. Despite the growth of attention to the critical potential of social representations theory, there remains a lack of scholarship on the relationship between the theory's emphasis on the relational, or dialogical, nature of social life (the Ego‐Alter‐Object relation) and the implications of this for critical research. In this article, I argue that the dialogical epistemology from which social representations research must depart incites reflection upon (i) the design of empirical studies, which must equally attend to both ‘Ego’ and ‘Alter’, and (ii) the researcher‐researched relationship, which may itself be best viewed as an Ego‐Alter interaction. I make the case for adopting dialogical epistemology in critical social psychology, and argue that this is essential to undertaking ethical social research. I conclude by suggesting that claims to ‘giving voice’ have little place in critical social psychology in general, and social representations scholarship in particular.     

Promoting Healthy Routes Back to Work? Boundary Spanning Health Professionals and Employability Programmes in Great Britain

Between 2003 and 2011, the Pathways to Work (PtW) initiative was established across Great Britain, as policymakers sought to address the ‘health‐related, personal and external barriers’ faced by people who were out of work and claiming incapacity benefits (IBs). In the first 18 districts that PtW was rolled‐out, the Public Employment Service (Jobcentre Plus) and National Health Service (NHS) organizations worked in partnership to deliver ‘condition management programmes’, which helped IB claimants to cope with health problems. Evaluation research has identified significant health benefits associated with these condition management programmes, but there has been less discussion of the role of frontline NHS professionals in ensuring that services worked effectively on the ground. This article deploys the concept of ‘boundary spanning’ to explore the role of NHS professionals within PtW. Drawing on more than 50 in‐depth interviews, the article concludes that these NHS staff played a key boundary spanning role in facilitating partnerships, based on an ability to engage with the values/practices of other partner organizations (especially Jobcentre Plus) and a willingness to challenge established professional boundaries and ways of working. The article notes that recent policy initiatives have abandoned the PtW partnership approach in favour of more familiar models of contracting out, and that NHS professionals have been excluded from the delivery of health/employability services. It is argued that these recent changes may negatively affect the quality and range of health‐related services available to people on IBs.     

Activation Reform and Inter‐Agency Co‐operation – Local Consequences of Mixed Modes of Governance in Sweden

Organizational reform has become a recurring solution to problems of social exclusion and unemployment. In Europe, and other parts of the world, there is a trend towards policies of ‘activation’ in employment and social policy. The idea of flexible, individualized and tailor‐made services is coupled with managerial and market‐based reforms as well as collaborative governance. In these complex structures of service provision, coordination and inter‐agency co‐operation have become key concerns. Based on a study of a recent reform of programmes for newly arrived refugees in Sweden (Etableringsreformen), this article seeks to contribute to the literature on governance of ‘activation’ by examining the consequences of mixed modes of governance (market and collaborative) on local inter‐agency co‐operation. Drawing on data from in‐depth case studies in two municipalities, it is demonstrated how the coupling of managerial practices and quasi‐markets with existing collaborative arrangements has created barriers for inter‐agency co‐operation. The results indicate that institutional tensions between governance forms represent an important factor for explaining governance failure in this policy area.     

Social Acceleration Theory and the Self

In recent years, there has been a rapidly growing body of work in the social sciences that underscores the prevalence of the phenomenon of ‘social acceleration'—the speeding up of social life— in many parts of the Western world. Although research on social acceleration has tended to analyze the phenomenon on a social‐structural level, there is also a need to investigate how social acceleration has ‘ramifications for the socially dominant forms of self‐relation’. One way to gain a more in‐depth understanding of this facet of social acceleration is to investigate the speeding up of social life through the prism of the self. The central argument of this article is that there are at least five images of the self which can be associated with the social acceleration phenomenon: (1) the ‘detached’ self, (2) the ‘reflexive’ self, (3) the ‘reinventive’ self, (4) the ‘stationary’ self and (5) the ‘decelerating’ self. By explaining how these kinds of self relate to the speeding up process, we seek to advance a more nuanced and sophisticated theory of social acceleration, which captures some of the complexities and paradoxes that the phenomenon involves.     

Not a Solution at All? Communities and Social Policy

Bryson and Mowbray wrote about the uncritical use of the term community by governments in 1981 and ways in which ‘evidence‐based policy’ in relation to communities became little more than a ‘catchphrase’ in 2005. Both articles appeared in the Australian Journal of Social Issues. This paper reports research that utilised qualitative methods to gather data on subjective, practical meanings of community in one local government area of South Australia to assess the goodness of fit with the language of community contained in social policy. It is argued that in 2009, community, as it is applied by social policy makers, has little resonance with the large body of research around this topic or the current situation of individuals and families and this results in a poor match between the intentions and outcomes of social policies aimed at communities.     

Inside co‐production: Stakeholder meaning and situated practice

Co‐production has risen to the fore of contemporary policymaking, with the intention of placing citizens at the heart of public service design and production. Although this may lead to more democratic and legitimate decision‐making, achieving “meaningful” co‐production can be difficult. In this qualitative study, we examine what constitutes meaningful co‐production, in particular asking whether there is a disconnect between the elite policy narrative that legitimizes co‐production and stakeholder experiences of this approach. Our research adopts a decentred approach to examine the different ways that actors understand and participate in co‐production, both as a methodology and as an interactive social practice. We conclude that a lack of synergy between local narratives may undermine the potential success of co‐production.     

Reconceptualising Social Exclusion: A Critical Response to the Neoliberal Welfare Reform Agenda and the Underclass Thesis

The application of free‐market principles to welfare reform in western industrialised nations is underpinned by contentious assumptions about human behaviour. In the postwar era, welfare policies largely considered disadvantage and exclusion as structural problems of the economy and society generally; disadvantaged individuals were considered ‘victims’ of their environment. More recently, conservative contributors have re‐emphasised disadvantage and exclusion as largely due to behavioural problems of the ‘undeserving poor’, manifest in what is believed to be an ‘underclass’. Critics of the current welfare reform agenda have voiced their concerns about the individualist assumptions that underpin it but their response to date is insufficient because they have generally neglected human agency and have failed to acknowledge individuals as capable actors. While there has been a revival of interest in human agency, greater recognition of agency in debates about welfare is required to mount a credible critique of the conservative assumptions about human behaviour in order to develop a more sensitive theory of the activities of the poor. One of the ways in which this may be achieved is by reconceptualising the concept of social exclusion and highlighting a ‘strong’ rather than a ‘weak’ version.     

An evaluation of a groupwork intervention for teenage mothers and their families

This paper describes the implementation of a specific, community‐based, multi‐family group (MFG) intervention strategy (Families and Schools Together [FAST] babies) aimed at improving the outcomes for infants of teenage mothers in 11 Canadian communities. The aims of this social work group intervention were (1) to engage the teenage mothers into a socially inclusive experience that might challenge the social disapproval they often experience, (2) to enhance the mother–infant bond, while increasing feelings of parental efficacy, and (3) to enhance the social context of the teenage mother by reducing stress, social isolation and intergenerational family conflict. Groups were co‐led by teams of service users (a young mother, a grandmother of the baby of a teenage mother and a father of the baby of a teenage mother) collaborating with multi‐agency professionals (health visitors and social workers). Teams that reflected the ethnic diversity of the participating family members were trained to facilitate eight weekly group meetings. They showed respect for the young women's ‘voice’, and supported her ‘choice’ to prioritize motherhood as her defining identity. The meetings comprised a range of activities, including crafts and singing, discussion of ‘conflict scenarios’ in cross‐familial, cross‐generational groups, infant massage delivered to babies by the young mothers, grandmother support groups, and a shared community meal. Where necessary, teams made referrals for specialist help. One hundred twenty‐eight young mothers came once to 17 groups, and 90% graduated having attended a minimum of six sessions. Evaluation data from mothers and grandmothers showed positive change when comparing pre and post, based on standardized questionnaires. One‐tailed, paired t‐tests showed statistically significant increases in parental self‐efficacy for the teenage mothers, improved parent–child bonds, reductions in stress and family conflict, and increases in social support. Given that rates of teenage pregnancy in the UK are among the highest in Europe, this paper concludes with a discussion of the feasibility and possible merits of introducing FAST babies to England.     

Materialism, Agnosticism and God

The longstanding philosophical debate between idealism and materialism has recently entered the ontological terrain of critical realism (CR) and dialectical critical realism (DCR). This has been initiated by Roy Bhaskar’s most recent book, From East to West, which attempts an ambitious synthesis of philosophy, social theory and theology. On the one hand, Bhaskar’s attempt to root his philosophy and social theory in a ‘realist theory of God’ has found an echo within the CR and DCR research camp, some of whose members would urge us to take seriously the possibility of a ‘religious sociology’. On the other hand, Bhaskar’s abrupt ‘idealist turn’ has left many critical realists flabbergasted and horrified, particularly those working at the interface between realist philosophy and Marxist social science, especially since Bhaskar’s new philosophical trajec‐tory is radically at odds with the ‘synchronic emergent powers materialism’ outlined in his The Possibility of Naturalism. In response to this ‘split’ within the CR and DCR camp, the spectre of ‘realist agnosticism’ has been raised and defended by Mervyn Hartwig in this journal. Since neither science nor philosophy can settle the issue of what kind of stuff constitutes ‘rock bottom reality’, it is rational to be agnostic on the ‘ultimate question’, to deny positively affirming the claims of either one side or the other. Now this is the move that is resisted in this paper. My argument is that ontolog‐ical idealism is disputable on a number of grounds‐philosophical, scientific, ethical and political. In particular, I argue that objective idealism is unsupported by rational knowledge, is riddled with conceptual and logical defects, is contrary to the logic of scientific discovery, and is an obstacle to eudaimonia (human emancipation). Further, since realist agnosticism rests its case on the myth of infallible knowledge, and obviously stands or falls with the defensibility or other‐wise of objective idealism, this gives us ‘good enough’ reasons for accepting a thoroughgoing materialism as the ontological foundation of social theory.     

Falsificationism is not just ‘potential’ falsifiability,but requires ‘actual’ falsification: Social psychology,critical rationalism,and progress in science

Based on an analysis of ten popular introductions to social psychology, we will show that Karl Popper's philosophy of ‘critical rationalism’ so far has had little to no traceable influence on the epistemology and practice of social psychology. If Popper is quoted or mentioned in the textbooks at all, the guiding principle of ‘falsificationism’ is reduced to a mere ‘falsifiability’ and some central elements of critical rationalism are left out – those that are incompatible with positivism and inductivism. Echoing earlier attempts to introduce Popper to social psychology by Paul Meehl and Tom Pettigrew, we will argue that a discussing Popper's ideas in more depth could help social psychology to move forward in view of the ‘crisis of confidence’ (Pashler and Wagenmakers, 2012) that has emerged recently in view of the ‘Stapel affair’ and the reports of failures to replicate social psychological experiments in high‐powered replication attempts.     

Tackling and Mitigating Health Inequalities – Policymakers and Practitioners ‘Talk and Draw’ their Theories

In the context of a long‐standing academic acceptance of the socially structured nature of health inequalities, there has been a growing literature that critically examines policies that aim to reduce them. This has demonstrated inadequate policy assessment of the nature of the problem of health inequalities and correspondingly partial solutions that privilege interventions that focus on individual lifestyle solutions over more structural approaches. Much of the research that has been undertaken in this field to explore competing theories of inequalities has analyzed national policy documents or the views of senior policy advisers rather than practitioners. This study uses Raphael’s ‘seven discourses of the social determinants of health’ to understand the implicit theories of health inequalities of both practitioners and policymakers working within a single health care system as they talk about different policy typologies. To help penetrate potentially well‐rehearsed discourses about health inequalities, it tests a visual method of stimulating discussion about how different types of policy might operate to narrow/widen existing gaps in outcomes. Building on Raphael, it finds that individuals’ theories of health inequalities contain co‐existing although not synthesized material and behavioural explanations and that, although the social patterning of material disadvantage was recognized, the role of power and politics is underplayed. Variations between participants did not align with role (policy/practice) and using visual methods to represent the impact of different policy types on health inequalities, though challenging for participants, stimulated reflection about a subject matter that has otherwise become rather stagnant.     

Social capital and community building through an electronic network

This paper describes a social policy experiment that explores current and potential links between trends in Australian public policy. The central example is provided by the implementation of a wired community set up in a low‐income public housing estate by an entrepreneurial not‐for‐profit internet service provider, InfoXchange. ‘Reach for the Clouds’, the wired community being established at Atherton Gardens in Fitzroy, Melbourne, is attractive to policy‐makers and funding bodies, combining community‐building, public‐private partnerships, self‐help and place‐based management. However, although the project is promoted as an exercise in community‐building through technology, many of the key assumptions are untested. It seems self‐evident that low‐income people who are socially and economically excluded would benefit from greater ‘connectedness’ with one another. However, it is not clear that such exchanges, online or off‐line, will build ‘community’. The paper attempts to establish some distinctions between online communities of interest and place based communities, untangling the relationship between social connectedness and models of social capital.     

Emotional kinship care and neutral non‐kinship care — the struggle between discourses

In this paper, social workers' ideas of kinship care and non‐kinship care as foster placement alternatives for vulnerable children are analysed and discussed. The study is based on group interviews with Swedish social workers, using a discourse analytic approach. The interviews took two vignettes of children who needed an immediate and long‐term placement because one of the parents had killed the other parent, as their point of departure. Domestic violence is a common social problem across countries, and controversies about placement alternatives become even more apparent when discussing lethal violence. The analysis revealed three main discourses: ‘emotional kinship care’, ‘neutral non‐kinship care’ and ‘a real family’. The emotional kinship care discourse also revealed two competing sub‐discourses: ‘emotions as glue that binds’ and ‘emotions as obscuring a child perspective’, displaying a struggle concerning the advantages and risks that social workers connected to kinship care. In this paper, the results and their implications for vulnerable children are discussed.     

Congruence and co-operation in social workers' assessments of children in need

This paper examines the concepts of congruence and co‐operation in social work practice with children and families. It describes findings from the author’s own research and attempts to deconstruct the interaction of the two phenomena. Using material from other published research, the paper proposes a model and suggests methods for analysing congruence and co‐operation in the practice context. The key implication is that the depth of a social worker’s understanding of a family situation may affect his or her assessment of parental co‐operation.     

Explaining Different Paths in Social Health Insurance Countries – Health System Change and Cross‐border Lesson‐drawing between Germany,Austria and the Netherlands

The issues of ‘policy diffusion’ or ‘policy transfer’ and ‘mutual learning’ have become important topics in comparative research on social policy and health systems. In current debates on explaining reform in ‘Bismarckian’ social (health) insurance systems, however, these issues have been neglected. In particular, the role of ‘negative lesson‐drawing’ in the sense of avoiding mistakes of others has not often been considered. This article compares health system change in Germany, Austria and the Netherlands, three countries with health systems of the social insurance type. In contrast to the existing literature, our analysis stresses that these countries have taken different reform paths since the 1990s. By applying a most similar systems design, we analyze how far cross‐border lesson‐drawing has contributed to health system divergence in the three countries. The empirical basis of the analysis is semi‐structured qualitative expert interviews, a method appropriate for tracing processes of lesson‐drawing. We argue that in order to fully understand the diverging reform trajectories, we need to take into account how political decision‐makers refer to (negative) experiences of other countries. Generally, national driving forces for health system change were at the heart of many crucial reforms during the period studied. Nevertheless, we claim that it was the German bad practice role model that kept the reform paths of Austria and Germany apart in the Austrian health reform discussion between 2000 and 2005.     

Dementia Caregivers and Live Discharge from Hospice: What Happens When Hospice Leaves?

ABSTRACT

Hospice offers holistic support for individuals living with terminal illness and their caregivers. Some individuals receiving hospice services experience a slower decline in health as than expected, resulting in a ‘live discharge’ from hospice. A live discharge affects both patient and caregiver(s).The current study (N=24) explored the experiences of caregivers of adults with dementia who experienced a live discharge from hospice. Findings emphasize the comprehensive services covered under the Medicare Hospice benefit and those lost after a live discharge. Implications for social workers supporting caregivers are discussed, including the need to view the patient-caregiver unit during a live discharge.     

Renewing the Social Vision of Care

Care is a fundamental condition of human existence, an inherently social activity. Yet surprisingly, care has only recently begun to receive serious attention from social researchers and the public. Despite the fact that care has become a public issue over the past twenty‐five years or so, current thinking in policy and advocacy for carers has developed an overtly narrow and self‐limiting focus with a strong emphasis on the plight of primary or sole carers, with care being seen predominantly as a burden. From looking at Australian policy on carers, it may be concluded that care is essentially understood as a private, individual concern, a one‐way activity in which the active agent, the carer, does something to the other, passive, recipient. The challenge posed in this paper is to move beyond this approach to that of a more social conception of care. Following a review of the uses of the terms ‘care’ and ‘carers’ in the current Australian policy context, a discussion of the meaning of the term ‘care’ is presented and an alternative understanding of the term, with the potential of recognising and promoting care as a complex, social outcome is advanced.     

Situational Crime Prevention and its Discontents: Rational Choice Theory versus the 'Culture of Now'

The rational choice theory of crime and its cognate field of study, situational crime prevention, have exerted a considerable influence in criminal justice policy and criminology. This article argues that, while undeniably useful as a means of reducing property or acquisitive crime, rational choice‐inspired situational crime prevention initiatives are limited when it comes to offering protection against a growing number of so‐called ‘expressive crimes’. Developing this critique, the article will criticize the sociologically hollow narrative associated with rational choice theories of crime by drawing on recent research in social theory and consumer studies. It argues that the growing tendency among many young individuals to engage in certain forms of criminal decision‐making ‘strategies’ may simply be the by‐product of a series of subjectivities and emotions that reflect the material values and cultural logic associated with late modern consumerism.     

Social Psychology,Consumer Culture and Neoliberal Political Economy

Consumer culture and neoliberal political economy are often viewed by social psychologists as topics reserved for anthropologists, economists, political scientists and sociologists. This paper takes an alternative view arguing that social psychology needs to better understand these two intertwined institutions as they can both challenge and provide a number of important insights into social psychological theories of self‐identity and their related concepts. These include personality traits, self‐esteem, social comparisons, self‐enhancement, impression management, self‐regulation and social identity. To illustrate, we examine how elements of consumer culture and neoliberal political economy intersect with social psychological concepts of self‐identity through three main topics: ‘the commodification of self‐identity’, ‘social categories, culture and power relations’ and the ‘governing of self‐regulating consumers’. In conclusion, we recommend a decommodified approach to research with the aim of producing social psychological knowledge that avoids becoming enmeshed with consumer culture and neoliberalism.