Racial projections: cyberspace,public space,and the digital divide

Scholars of critical race studies, urban history, and information and communications technologies (ICTs) share an interest in the relationship between spatial and racial disparities, including the quality of basic infrastructure, degrees of connectivity, and participatory culture. However, contemporary research on the digital divide struggles to link historical legacies of uneven development, as well as social justice strategies, with digital participation in urban spaces. By examining contemporary digital art that critiques the spatial inequalities encountered by U.S. racial minorities, this article illustrates how public intellectuals use ICTs in ways that draw upon past strategies to territorialize space for political ends. It focuses on digital pop-ups, open-air installations that cast images onto public space using projectors. Historicizing these new efforts illustrates a continuity of tactics engaged by communities of color in response to socio-spatial inequalities in the urban United States, such as the 1970s mural movement’s efforts to re-politicize spaces of exclusion. While existing literature finds that digital inequality results in differential digital human capital, this research indicates that place-based claims, such as digital pop-ups, are important sites for combatting racial injustice and creating more inclusionary spaces, especially among youth adults.     

Downloading inclusion: a statistical analysis of young people's digital communication inequalities

In this article we quantitatively explore digital inequalities in the context of the on-going transition toward a new communication landscape, defined by the emergence of a mass self-communication system as well as of a new culture of convergence around media consumption and production. Digital communication inequalities arise when technological, socio-economic, cultural and institutional factors influence active participation in this emerging communication system, a process that is and will continue to be particularly relevant among the young. While communication inequalities have been the object of much theoretical and qualitative research, their statistical analysis remains unattended. We used recent Eurostat micro-data to better understand how demographic, socio-economic and cultural factors affect communication inequalities in Europe, performing a detailed statistical analysis on the Spanish case. We found that the ability to contribute to the new media ecology by uploading self-created content is significantly correlated to the activity of downloading online material, an association that, at this stage, is more relevant than the one observed for other factors. At one point, young European “downloaders” start to upload and contribute, a cultural mechanism that is currently driving inclusion more strongly than the socio-economic avenues that are normally considered in the literature on the digital divide. In the conclusion of the study, we reflect on the policy implications of these findings.     

Joan Acker and Doing Comparable Worth

Joan Acker's seminal book Doing Comparable Worth, based on her first‐hand experience of implementing comparable worth for Oregon state employees, constitutes a major contribution to understanding the obstacles to achieving the goal of equal pay and is a precursor of her inequalities regimes work. For Acker the foundering of the comparable worth exercise on the rocks of management's opportunistic strategy to marginalize trade unions provided a direct experience of how gender and class inequalities are simultaneously produced and reproduced. Consequently, wage setting is always political and change to wages generates widespread resistance above and beyond issues of gender inequalities. While the feminist activists may be rightly criticized for naivety in their belief in a technical solution to gender pay inequalities, their robust critiques of pay practices is sorely missing in today's renewed acceptance of a gender‐neutral labour market, and more limited feminist interest in theories of pay.     

The contemporary US digital divide: from initial access to technology maintenance

As US Internet penetration rates have climbed, digital divide researchers have largely shifted attention to differences in Internet skills. Interviews with 72 low-income US residents from both a large metropolitan city and a medium-sized Midwestern town, however, reveal that many people still struggle to maintain physical access, supporting technology maintenance theory. Technology maintenance theory argues that although most of the US poor now use digital technology, access is unstable and characterized by frequent periods of disconnection. As a result, low-income users must work to maintain access, often experiencing cycles of dependable instability. In these interviews, nearly all used the Internet, but technology maintenance practices were widespread, including negotiation of temporarily disconnected service, broken hardware, and logistic limitations on public access. As a result, participants had limited access to health information and employment, and biased attitudes toward technology. That is, in some cases, negative attitudes toward Internet adoption reflected a rational response to disconnection rather than cultural norms or fears of the Internet, as suggested by previous research. Findings support and extend the theory of technology maintenance by emphasizing a shift in the US digital divide from issues of ownership to issues of sustainability; they also provide insight into the interrelated nature of access and attitudes toward technology. This new theoretical approach complements other theoretical approaches to the digital divide that foreground a contextualized understanding of digital disparities as embedded within a history of broad social disparities.     

Not for everyone: intra-organisational divides and the stratification of access to work–life policies

Prior research documented a number of factors pertaining to employees or to organisational cultures that can prevent employees from accessing employer-driven work–life policies (WLP). Our study focuses on factors originating in the jobs themselves. We conducted 98 in-depth employee interviews in two multinational companies based in Europe and led feedback sessions with human resources executives. Three mechanisms explained the observed stratification of access to WLP across jobs: (1) the intra-organisational digital divide prevented ‘less digital’ employees from collecting information about WLP on the intranet and thus impaired awareness of the policies; (2) the divide in worksite size prevented employees on smaller worksites from accessing childcare centres, sports or health facilities and (3) the divide in job types restricted access to WLP for specific occupations. The stratification of access to WLP was not strategically driven by human resources; rather the divides were largely unintentional. Our study uncovers inequalities of access originating in the jobs themselves and provides a theoretical integration of the various sets of factors that may promote or hinder employee awareness of WLP. Our findings suggest that organisations should strive to identify these inequalities and to provide ways to cope for these, for instance by offering other forms of support.     

Cool, Creative and Egalitarian? Exploring Gender in Project-Based New Media Work in Euro

The new media industries are popularly regarded as cool, creative and egalitarian. This view is held by academics, policy-makers and also by new media workers themselves, who cite the youth, dynamism and informality of new media as some of its main attractions. This paper is concerned with what this mythologized version of new media work leaves out, glosses over and, indeed, makes difficult to articulate at all. Themes include pervasive insecurity, low pay, and long hours but the particular focus of the paper is on gender inequalities in new media work. Despite its image as 'cool', non-hierarchical and egalitarian, the new media sector, this paper will argue, is characterized by a number of entrenched and all too old-fashioned patterns of gender inequality relating to education, access to work and pay. Moreover, a number of new forms of gender inequality are emerging, connected - paradoxically - to many of the features of the work that are valued - informality,autonomy,flexibility and so on. Drawing on a study of 125 freelance new media workers in six European countries, this paper explores these issues and argues that the new forms of sexism in new media represent a serious challenge to its image of itself as cool, diverse and egalitarian.     

Digital skills and social media use: how Internet skills are related to different types of Facebook use among ‘digital natives’

Based on the idea that Internet use can be conceptualized in terms of depth (frequency) and width (differentiated) uses of the Web, this study explored how socio-demographic factors and digital skills are related to frequency and types of Facebook use among young adults. It used a face-to-face representative survey conducted in the three main urban areas of Chile among a sample of 18-to 29-year olds. The results found that men and more educated young people had higher levels of skills, confirming that the so-called ‘digital natives’ are not a monolithic group. They also revealed that digital skills did not predict frequency of Facebook use. Furthermore, lower educated young people tended to use Facebook more frequently. Although these results go against the long-established digital divide research, traditional digital gaps emerged when types of use were analyzed. While more educated and skillful individuals tended to use Facebook for informational and mobilizing purposes, socio-demographic factors and skills did not make a difference in Facebook use for social purposes.     

Access is not enough: the impact of emotional costs and self-efficacy on the changes in African-American students’ ICT use patterns

Previous research has examined the impact of computing interventions to reduce digital inequity. However, few studies focus on factors such as inequalities to material access, Internet use patterns, and affective or emotional anxiety. This paper investigates the potential role of emotional costs and computer self-efficacy in the connection between computer use at home and students’ computer use patterns. Data for this research come from pretest and posttest surveys administered to fourth- and fifth-grade African-American students. The results reveal that students’ home computer use is a significant predictor of the change in their information and entertainment usage over the course of the intervention. Students’ emotional costs partially mediate the relationship between home computer use and information-oriented usage over the intervention period. The findings suggest that providing students access to digital devices is not enough to close the digital divide.     

Older Adults and Emerging Digital Service Delivery: A Mixed Methods Study on Information and Communications Technology Use,Skills, and Attitudes

Based on data from a survey (n = 3291) and 14 qualitative interviews among Danish older adults, this study investigated the use of, and attitudes toward, information communications technology (ICT) and the digital delivery of public services. While age, gender, and socioeconomic status were associated with use of ICT, these determinants lost their explanatory power when we controlled for attitudes and experiences. We identified three segments that differed in their use of ICT and attitudes toward digital service delivery. As nonuse of ICT often results from the lack of willingness to use it rather than from material or cognitive deficiencies, policy measures for bridging the digital divide should focus on skills and confidence rather than on access or ability.     

Do the rich get digitally richer? Quantity and quality of support for digital engagement

This paper asks what predicts having access to and using social support networks that might help an individual in using the Internet. Following the course taken by the digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage. Thus, access to support is another level at which the digital divide manifests and strengthens itself. Those who experience most problems online also seem to have the most difficulty obtaining high-quality support even when it is available, creating an even larger ‘gap’ between those who do and do not need support.     

Globalization and Technology Divides: Bifurcation of Policy between the “Digital Divide” and the “Innovation Divide”*

The global diffusion of digital technology, which occurred more rapidly than the global diffusion of any technology previously, has been mired by its uneven distribution across, and unequal effects on, societies worldwide. In addition, policy initiatives to close this global digital divide, which peaked with the two World Summit on Information Society conferences, still did not change the course of this differentiated globalization process. In this article, I attribute the cause of such stalling of policy on the issue of the global digital divide to the bifurcation of current international policy: attention is split between concern for the impeded access of the poor to this revolutionary technology, on the one hand, and the race to lead the world in creating the next “hot” technology, on the other. These two concerns, which have been given the pithy titles of the “global digital divide” and the “global innovation divide,” are leading to two separate policy tracks, targeting the world’s laggards and leaders as separate entities and operating under separate logics. This separation is problematic because the issues of access to technology and ownership of rights to technology are intertwined. This article describes the two global technology divides and analyzes the policies that are currently charted to address them.     

Some Issues of Ethnic and Religious Identity among China's Islamic Peoples

The paper considers the growth of identity among Muslim ethnic groups in China, especially the Sinic people called the Hui. It asks whether this identity springs primarily from ethnicity or religion. While affirming that Islam has grown in influence in China since the 1980s, the paper argues in favour of seeing the balance more strongly in favour of ethnicity. The paper also discusses the impact of the September 11 Incidents on Muslims in China. Addressing the issue in terms of ethnicity and religion, it discusses the ramifications of the recognition of the Uygur-based East Turkestan Islamic Movement (ETIM) as a terrorist organisation by the US and United Nations. It explores important issues relating to morality and human rights and concludes that the Chinese have cause to worry about separatist terrorism based on Islamic fundamentalism in southern Xinjiang, but criticises using recognition of ETIM as terrorist as a weapon against the general religion of Islam or against Uygur identity.     

The sources of political orientations in post-industrial society: social class and education revisited

This paper studies the impact of social class and education on political orientation. We distinguish the 'old' middle class from a new class of social/cultural specialists. However, the difference in their political orientation may especially be related to the level and field of education; the new middle class is more highly educated and often in fields of study that extensively address social competencies, characteristics independently affecting political outcomes. Analyses on Dutch data showed that education is more important in the prediction of 'cultural' liberal issues than social class. Economically-oriented issues are more strongly affected by social class. This means that interests of the new middle class are served by liberal standpoints relating to a strong government and income redistribution policies, but not relating to cultural issues.     

Information society and digital divide in South Africa: results of longitudinal surveys

Integration into the information society implies that information plays an increasingly important role in all sectors of society and holds distinct social and economic benefits. Discourses on the information society are, however, also associated with the digital divide and inequalities in access to and use of information and communication technologies (ICTs). Within sub-Saharan Africa, South Africa is often regarded as one of the most information-integrated societies due to widespread mobile phone ownership, among other things. However, while ICT access has been emphasized, research also points to the role of demographic, socio-economic and cultural factors such as ethnicity, income, education and gender. This article discusses the results of questionnaire surveys conducted by Afrobarometer among probability South African samples in 2008 and 2011. The results indicate that individual Internet use and mobile Internet access were lower than estimated in the literature. Furthermore, gender gaps, as well as considerable gaps between population groups and educational levels, were found in Internet and computer use, mobile ownership and access to mobile Internet and accessing news via the Internet. Conclusions regarding strategies for bridging the digital divide and integrating South Africa into the information society are discussed.     

Digital use as a mechanism to accrue economic capital: a Bourdieusian perspective

Using data from a large-scale Annual Social Survey of the Central Bureau of Statistics in Israel, this study examines the “second-level” digital divide between the Jewish majority and Arab minority in Israeli society. The goals of this paper were to present the digital inequality between these two groups; to examine the connection between digital uses and economic capital and to characterize the link between the digital and social inequalities. Jews were found to have an advantage over Arabs in terms of Internet access and digital uses. Digital uses are an important resource that contributes to individuals’ economic rewards, beyond the impact of classic socio-demographic factors such as education and language proficiency. Therefore, digital technology can serve as a mobility channel for the Arab minority group to attain social and economic equality with the Jewish majority.     

International Dimensions of Diversity

SUMMARY

“The globally aware and knowledgeable social work manager will actively engage in extending relevant services to new populations, creatively attract and organize a multicultural staff, assist staff in taking on practice situations that involve other countries, make use of knowledge and practice innovations from abroad, and participate in shaping agency and community policy relating to the internationalization of social realities” (Healy, in Estes, 1992, p. 84).     

Transnational dimensions of the digital divide among Salvadoran immigrants in the Washington DC metropolitan area

Abstract In this article I explore some dimensions of digital divide among Salvadoran immigrants in the Washington DC metropolitan area. Three main issues are addressed: the configuration of social networks, local axes of inequality and the transnational forms of appropriation and usage of the Internet and other Information and Communication Technologies (ICTs). Based on a media ethnography approach, the analysis combines structuration theory with diasporic media studies. It includes an examination of Internet communications, Salvadoran diasporic websites, the use of mobile phones and teleconferencing, and the transnational dimensions of the digital divide. The study's findings include the limited accessibility to the Internet and ICTs among Salvadoran immigrants, the importance of understanding the transnational dimensions of the digital divide (particularly in terms of generation) and the need to design and implement communication and technology policies in the Salvadoran transnational society.     

Inequality in mobilizing online help after a negative life event: the role of education,digital skills,and capital-enhancing Internet use

Many studies have investigated inequalities in coping with stressful life events and often education is found to play a role in this (the higher educated are usually more successful in dealing with their problems in terms of well-being consequences). We examine whether something similar occurs on the Internet, whether the higher educated are more successful in mobilizing help online, and whether this is related to their digital skills and the way in which they use the Internet. With the latter, we link online coping to digital inequality research. Researchers have investigated digital inequalities with regard to skills and types of Internet use. However, we know little about the extent to which these factors translate into inequalities in resources mobilized from the Internet. This latter type of inequality is highly relevant, since it is an intermediary step between Internet use and (improved) well-being and life chances. Using a large sample of individuals living in the Netherlands, we find educational differences in the mobilization of online problem-focused coping resources, but no differences with regard to online socioemotional or disengagement coping resources. The educational inequalities in online coping are somewhat smaller than educational inequalities in offline coping, leading to remarkable consequences for social policy. Furthermore, we find a relatively complex pattern of interrelations between offline inequality (education) and different types of digital inequality (skills, usage, resources). In our conclusions we make a plea for more research on outcomes of Internet use and we discuss the implications of our findings for further research.     

Critical Patriotism: Incorporating Nationality into MFT Education and Training

Topics such as national identity, patriotism, nationalism, and international issues often lead to polarization within the United States and as a result, critical dialogue about these complex topics often does not occur in a meaningful way. The lack of critical inquiry and interaction about these topics is manifest at the macro and the micro level, including within the context of marriage and family therapy training and practice. While the field of MFT has devoted greater attention to addressing issues of diversity in recent years, limited attention has been focused on examining nationality and nationalism. This article presents a critical patriotism framework that training programs can use to examine nationality and expand awareness of international issues and perspectives. Special attention is focused on examining how nationalism, a problematic extreme version of patriotism, infiltrates MFT training and practice. Recommendations are provided for how training programs can focus on nationality, expand awareness of international issues and perspectives, and guide trainees in exploring how their national identity, beliefs about patriotism, and nationalistic attitudes may influence their clinical work.     

A common open space or a digital divide? A social model perspective on the online disability community in China

This paper explores the use and impact of the Internet by disabled people in China, informed by the social model of disability. Based on survey data from 122 disabled individuals across 25 provinces in China, study findings suggest that there is an emerging digital divide in the use of Internet amongst the disability community in China. Internet users in our study do not appear to be representative of most disabled people in China. For the minority of disabled people who do have access to the Internet, however, its use can lead to significantly improved frequency and quality of social interaction. Study findings further suggest that the Internet significantly reduced existing social barriers in the physical and social environment for disabled people. Implications for future research, and strategies for increasing reducing the digital divide between the minority of Internet users and the majority of disabled people in China are discussed.