Work,Bodies and Boundaries: Talking Sexual Harassment in the New Economy

This article examines sexual harassment in the context of the new economy and highlights the manner in which the changing nature of work — and in particular the acknowledged rise of sexualized ‘body work’ — troubles conventional understandings of what constitutes sexual harassment in the workplace and the means to address it. Using data from a small‐scale qualitative study of service workers and professional employees, we explore the ways in which those definitions of sexual harassment now fail to match participants' accounts of their working lives. We examine sexual harassment in the context of the rise of service roles that require forms of increasingly sexualized ‘body work’ from employees, increased demands for workers to ‘self‐manage’, and new flexible modes of employment that blur the boundaries between being ‘on’ and ‘off’ the job. We conclude that these ‘new’ modes of work may provide the conditions for the revival of ‘old’ stories which limit the capacity of individuals to recognize and label behaviours as ‘sexual harassment’.     

Silence‐breaking butterfly effect: Resistance towards the military within #MeToo

Systemic violence against women in the military has existed for decades, but they have mostly refrained from public resistance. However, in the context of the #MeToo movement in Sweden, 1768 women published a call for an end to violence and sexual harassment in the military. We analyse this call as a public resistance effort against the military and find that #MeToo is: (i) challenging the norms of the hyper‐masculine military organization, making resistance towards it visible; and (ii) resisting the practices of sexual harassment and lack of responsibility in the military organization. The military organization is questioned when it comes to norms and practices, but there are variations in whether the social order of the military is truly challenged. Still, the call highlights the fragmentation of this ‘last bastion of masculinity’. More research is needed on the erosion of the militarized norms and practices and the effects of the call.     

An intersectional approach to military sexual violence

Despite over 15 years of targeted prevention efforts in the U.S. military, incidence and prevalence rates of sexual violence have remained consistently high. While there has been an abundance of research on military sexual abuse, most studies have explored the issue through reporting isolated demographic variables that correlate with sexual violence vulnerability. However, intersecting oppressions based on race, gender, immigration status, class, sexuality, and other social locations produce diverse risks, experiences, and responses to sexual abuse. In the military context, factors such as branch, rank, unit, deployment status, and combat experience also shape experiences with and responses to sexual harassment and assault. This article argues for an intersectional approach to understand military sexual violence to better unpack the immensely varied sexual abuse experiences that service members may have. Additionally, prior research on the relationship between the military, masculinity, and sexual violence has often ignored the fluidity of masculinity and the myriad of ways in which gender, violence, and victimization are related. In advocating for an intersectional approach to research on military sexual violence, this article also challenges assumptions of a static military masculinity. Finally, an intersectional perspective can reveal the inadequacy of policies, practices, and research that assume a uniform victim experience.     

Customer First and Customer Sexual Harassment: Some Evidence from the Taiwan Life Insurance Industry

Empirical research suggests that customer sexual harassment is a far more common problem than employee to employee harassment for female salespeople. However, to date, there has been relatively little research conducted on the problem of customer sexual harassment. Insurance salespeople sometimes need to meet customers outside the company, and customer sexual harassment problems may occur. Hence, by using Taiwan's life insurance industry as an example, this study explores three research questions: (1) When the idea of ‘customer first’ is fully recognized by insurance salespeople, does it make the salespeople more tolerant of customer sexual harassment problems? (2) When the idea of customer first is supported by the insurance company, will insurance salespeople expose customer sexual harassment problems? (3) Will insurance salespeople tend to be more tolerant of quid pro quo sexual harassment? A total of 223 full‐time and self‐employed insurance salespeople participated in and completed this study survey. The results showed that the company's attitude may significantly affect the respondents' intention to expose the customer sexual harassment, but the personal belief in ‘customer first’ may not affect the respondents' intention to expose the customer misconduct. Since the three research questions have been less studied in the literature, and customer sexual harassment problems could have serious effects on salespeople, we think the results of this empirical study may have some implications for researchers and practitioners.     

Sexual Harassment of Women Working as Room Attendants within 5‐Star Hotels

Given the gendered power relations and the isolated nature of women hotel room attendants' working environments, guest‐initiated sexual harassment experienced by room attendants is a significant, under‐investigated problem. This study of women attendants' experiences of sexual harassment was conducted in 5‐star hotels located on the Gold Coast — a notable tourism destination — of Queensland, Australia. Adopting a socialist–feminist critical theory epistemological perspective, the study used a qualitative constructivist grounded theory methodology. The research reveals the pervasiveness of sexual harassment experienced by women hotel room attendants. In particular, this study illuminates the varied forms, meanings and consequences of sexual harassment in a particular organizational context. In focusing on the interacting effects of the gendered nature of the hotel workplace and the hotel workplace culture, the near‐complete ‘normalization’ of sexual harassment within the hotels is revealed. This outcome is a source of considerable concern, with implications for the industry, for employment relations institutions and for public policy.     

Cohabitation and commitment: partnership plans of young men and women

Popular commentators on marriage and the family often interpret the increase in heterosexual couples living together without marrying as reduced willingness to create and honour life‐long partnerships. Survey and in‐depth interviews with samples of 20–29 year olds living in an urban area of Scotland finds little support for the postulated link between growing cohabitation and a weakened sense of commitment to long‐term arrangements. Most of the cohabiting couples strongly stressed their ‘commitment’. Socially acceptable vocabularies of motive undoubtedly influenced answers but interviews helped to explore deeper meanings. Many respondents’ views were consistent with previous research predictions of a weakening sense of any added value of marriage. At the same time, some respondents continued to stress the social significance of the distinction between marriage and cohabitation, consistent with research interpreting cohabitation as a ‘try and see’ strategy part‐way to the perceived full commitment of marriage. The notion that ‘marriage is better for children’ continued to have support among respondents. While, on average, cohabiting couples had lower incomes and poorer employment situations than married couples, only very extreme adverse circumstances were presented as making marriage ‘too risky’. Pregnancy‐provoked cohabitation was not always in this category. Cohabitation was maintained because marriage would ‘make no difference’ or because they ‘had not yet got round to’ marriage. Most respondents were more wary of attempting to schedule or plan in their personal life than in other domains and cohabitees’ attitudes to partnership, including their generally ‘committed’ approach, do not explain the known greater vulnerability of this group to dissolution.     

Sexual Harassment in Small‐Town New Zealand: A Qualitative Study of Three Contrasting Organizations

This research investigates women's experiences of sexual harassment in three different organizations in the same New Zealand town. Women working at the local meat‐processing plant, a retail store and a local bank were interviewed about their personal experiences of sexual harassment. The interviews revealed that sexual harassment took different forms and was interpreted and responded to differently in each organization. Women at the meatworks were often socially isolated from other women and had few effective strategies for combating the verbal and physical harassment collectively perpetrated by male employees. In contrast, women at the store had a range of collective coping strategies which enabled them to regard harassment from fellow‐workers and customers as an irritant rather than a serious threat. Women at the bank also had various collective coping strategies, but were more constrained by customer service norms in the organization. These findings are discussed in relation to three key themes; firstly, the influence of the local environment on organizational life; secondly, the effects of differing organizational structures and cultures on the expression and interpretation of sexual harassment and thirdly, the effectiveness of the various ‘communities of coping’ which women develop to combat sexual harassment in the workplace.     

Table of Contents

SA Counselors Call DoD/Tricare Restrictions Discriminatory Owner of ‘Self‐Empowerment’ Center Sees Potential for More Facilities How a TA Grant was Born: The National Council and SAMHSA's PBHCI SAMHSA Issues Second Set of 42 CFR Part 2 FAQs MARS Launches Peer Recovery Training for Methadone Programs GAO: BJA Should Better Document Drug Court Metrics Marijuana Use Still High Among Teens: MTF Survey Names Grant Opportunity Coming up     

Foucault,Politics and Organizations: (Re)‐Constructing Sexual Harassment

This article reviews the body of knowledge around workplace sexual harassment. In deploying a Foucauldian analysis, it attempts to argue that this knowledge, as part of the wider discourse on sex, may (re)produce consequences counter to those which its proponents espouse. In particular, the discussion seeks to problematize the status of harassment knowledge as truth; the depiction within this knowledge of ‘good’ and ‘bad’ sex; the roles this knowledge identifies for men and women within the phenomenon of harassment; and the theme within harassment knowledge that sex is central to our existence. The conclusion aims to suggest the ways in which this kind of analysis is useful by addressing the criticisms usually levelled at Foucault's work.     

Sexual Harassment in the Creative Industries: Tolerance,Culture and the Need for Change

The economic, social and cultural contributions of the creative industries are essential elements of many societies and their governments' policies. However, there is growing evidence that precarity, competition and lack of regulation within these industries is exacerbating inequalities with respect to gender, race and class. With a focus on gender and sexual harassment among female workers, this study involved 32 in‐depth interviews with women working in the Netherlands' creative industries. Data were analyzed using content analysis. Findings suggest that sexual harassment is prevalent, and many women considered it to be part of their occupational culture and career advancement. Four factors influenced this phenomenon: competition for work; industry culture; gendered power relations; and the importance of informal networks. Implications include the need for a climate of non‐tolerance, sector‐specific research and guidelines, sensitivity training and further work with unions and professional associations to provide worker protection strategies traditionally undertaken by organizations. The article concludes that effective sexual harassment prevention requires action at the individual, educational, sectoral and governmental levels, beginning with public conversations to convey the message that sexual harassment is never acceptable.     

‘But It's Your Job To Be Friendly’: Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector

This article analyses how employees in the service sector respond to sexual harassment from customers and attempts to explain why this is so. There are only a small number of previous studies examining the issue of customer‐perpetrated sexual harassment. Those that have been conducted have detailed the nature and prevalence of sexual harassment from customers, but this research lags behind employee experience and some emerging policy responses to this issue. The extant literature, whilst growing, remains largely limited to documenting the phenomenon. In this article, we attempt to create a deeper analysis of customer‐perpetrated harassment by conducting a new review of the literature to develop propositions about how employees respond to it and the factors that influence their responses. These propositions are analysed in relation to a qualitative pilot study with 15 interviewees who had experienced sexual harassment from customers to understand how they reacted and why. The article shows how the social norms and precarious working conditions of the service sector constrain employees from seeking formal redress, leading to the enactment of informal coping strategies and temporary contestations of the situation. This research is important for building our understanding of the influence of workplace context for framing employee responses to customer sexual harassment.     

Reliable Professionals,Sensitive Dads and Tough Fighters

The significance and complexity of mostly male-dominated military peacekeeping forces continues to grow globally, as does the complexity of the masculinities performed in them. This article discusses the discourses and performances of peacekeeper masculinities, drawing on a qualitative case study of Finnish peacekeeping forces. The self-image of Finland as a provider of ideal peacekeepers and practising progressive gender policy is critically analysed. Taking the notion of multiple masculinities as a starting point, three indicative categories of Finnish peacekeeper masculinities are examined. Discourses of ‘amateur professionals’ and ‘peacekeeper fathers’ create space for military peacekeepers to show aspects of masculinity not associated with traditional military masculinities. The third discourse of ‘tough fighters’, however, harks back to more traditional ‘warrior’ concepts. Official gender mainstreaming efforts and assumptions that these attitudes are internalized ‘naturally’ by Finns are put into question by deprecatory or ambiguous attitudes towards gender equity and sexual exploitation. Despite being part of multi-national forces, peacekeeper masculinities are defined based on presumed notions of ‘national character’.     

Reactive transnationalism: homeland involvement in the face of discrimination

In this article we examine whether migrants' perceived discrimination in the country of settlement leads to an increase of their transnational involvement. So far, this so‐called ‘reactive transnationalism’ has not been studied extensively. Based on literature on discrimination and transnationalism, reactive transnationalism is expected to be most prominent among socioeconomically successful migrants, particularly among males and those who consider themselves Muslims. Our research among middle‐class migrants in Rotterdam, the Netherlands, indeed shows that the more respondents experienced discrimination, the more transnationally involved they are, both regarding transnational identifications and transnational activities. While no gender difference was found regarding reactive transnational activities, for women perceived discrimination proves to lead to stronger instead of weaker transnational identifications than for men. The fact that no difference was found between Muslim and non‐Muslim respondents regarding reactive transnationalism suggests that, despite heated public debates about ‘Islam’, in the Netherlands, ethnic divides – being considered as ‘Dutch’ or ‘non‐Dutch’ – are even more prominent than religious ones.     

#MeToo from a Department Head Perspective

ABSTRACT

In this essay I discuss some key ways in which sexual harassment policies have changed over time and provide advice to department leaders on handling and combatting sexual harassment. I encourage department leaders to know and understand how to implement the sexual harassment policies at their universities, follow through and be persistent, proactively train colleagues and students, and ensure due process for, and respect the humanity of, all parties involved.     

“Make Sure You’re Not Getting Yourself in Trouble:” Building Sexual Relationships and Preventing Sexual Violence at the U.S. Military Academy at West Point

Sexual violence continues to present a problem on college campuses nationwide and among members of the U.S. military. This study attended to patterns of response in how students (cadets) at the U.S. Military Academy (West Point) discussed sexual and romantic relationships, both potential and actual, in order to examine how, if at all, they enact their sexuality-related values. Constructivist grounded theory was used to analyze semistructured interviews with three male and three female cadets from each of the 4 years of the undergraduate program, in which they are intended to become “leaders of character” who will serve as Army officers. Findings indicated limitations in cadets’ access to developing and implementing sexuality-related skills within this context. Cadets’ fear and distrust erected barriers to their pursuing their desires; the ways in which cadets avoided getting in trouble for sexual harassment or sexual assault shifted responsibility from a potential perpetrator onto a potential victim; and cadets were caught in dilemmas regarding romantic relationships as sources of both emotional support and social stigma. These findings have implications for promoting gender equity and for preventing sexual violence at this institution and at others like it, including both university campuses and other military settings.     

Sexual Harassment,Psychological Distress,and Problematic Drinking Behavior Among College Students: An Examination of Reciprocal Causal Relations

Sexual harassment on college campuses is a frequent occurrence and serious public health concern. Victims of sexual harassment are at risk for many possible negative health consequences. In addition, certain psychological distress symptoms and/or alcohol use may put individuals at increased risk of being victims of sexual harassment. Data from more than 2,000 college students in the Midwestern United States were used to examine reciprocal causal effects of the relations between (a) experiencing sexual harassment and alcohol use and (b) experiencing sexual harassment and psychological distress symptoms, specifically depression and anger/hostility. Analyses were conducted separately for sexual harassment which occurs at school and which occurs in college students’ workplaces, and also separately for men and women. Results of cross-lagged panel models showed that there were reciprocal causal effects between sexual harassment and alcohol problems, depression, and anger. Discussion focuses on the overall patterns of results as well as the nuances within these findings.     

'Pressed for time'– the differential impacts of a 'time squeeze'

The ‘time squeeze’ is a phrase often used to describe contemporary concerns about a shortage of time and an acceleration of the pace of daily life. This paper reviews analysis of the Health and Lifestyle Survey (HALS), 1985 and 1992, and draws upon in‐depth semi‐structured interviews conducted with twenty British suburban households, in order to shed light on ‘senses’ of time squeeze. 75% of HALS respondents felt at least ‘somewhat’ pressed for time, with variables of occupation, gender, age and consumption significantly increasing senses of being ‘pressed for time’. This is not surprising given theories of the ‘time squeeze’. However, identification of variables only offers insights into isolated causal effects and does little to explain how or why so many respondents reported feeling ‘usually pressed for time’. Using interview data to help interpret the HALS findings, this paper identifies three mechanisms associated with the relationship between practices and time (volume, co‐ordination and allocation), suggesting that ‘harriedness’ represents multiple experiences of time (substantive, temporal dis‐organisation, and temporal density). In conclusion, it is argued that when investigating ‘harriedness’ it is necessary to recognise the different mechanisms that generate multiple experiences of time in order for analysis to move beyond one‐dimensional interpretations of the ‘time squeeze’, and in order to account for the relationship between social practices and their conduct within temporalities (or the rhythms of daily life).     

‘Something to Deal With’: Customer Sexual Harassment and Women's Retail Service Work in Canada

While sexual harassment in the workplace has been extensively researched over the past two decades, the majority of studies have focused on employer–employee or co-worker relationships. In contrast, the issue of ‘customer sexual harassment’ (i.e. the sexual harassment of employees by customers) has been less explicitly explored. This paper examines customer sexual harassment in the Canadian context, drawing on a study of 63 female retail service workers and 20 security workers. It focuses on the nature, prevalence, and consequences of this form of harassment for women who work in various jobs in retail sales (e.g. flower shops, book shops). Findings from the study suggest that customer sexual harassment is a significant problem. Not only have a majority of women been sexually harassed by customers in their current job, but they appear to be highly constrained in dealing with such behaviour. To the extent that the work environment privileges the customer, through its emphasis on customer satisfaction, women are reluctant to confront harassers and may engage in behaviours (e.g. avoiding male customers, being less friendly) which potentially impact their performance on the job. The paper examines the dilemmas facing female workers and the policy issues raised.     

Between “Families in Trouble” and “Children at Risk”: Historicising “Troubled Family” Policy in England since 1945

The launch of the Troubled Families Programme in 2011 has thrown into sharp relief how governments develop policies and practices to intervene in the lives of so‐called ‘troubled families’. Commentators were quick to make comparisons with historic efforts to rehabilitate ‘problem families’ in the post‐war period. However, beyond discursive similarities, there are also marked continuities in how family policies have been developed and implemented. This review narrates the rise, fall and rise of concern about ‘problem’ and ‘troubled’ families in England in the context of anxieties about child and family welfare, and the appropriate response of the state.