Does accreditation really matter in public relations practice? How age and experience compare to accreditation

Many scholars and practitioners have suggested accreditation as one way to enhance the professionalism of public relations practice. But, others have questioned whether accreditation really makes a difference and whether experience is a sufficient substitute for accreditation. This study found that, although accredited practitioners were significantly older and had significantly more years of experience compared to their non-accredited counterparts, differences between the groups with respect to seven work categories and five professional competencies remained even when age and years of experience were controlled. The affected work categories were account/client management, strategic planning, public relations program planning, project management, stakeholder relations, issues management, and crisis management. The affected professional competencies were the four-step strategic planning process; ethics and legal issues; communication theory; business literacy; and advanced communication skills. In short, this study refutes the argument that age and professional experience are sufficient substitutes for accreditation in public relations. In fact, they are not.     

Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication

Using a thematic analysis of open-ended questions answered by current public relations practitioners in the United States, this study examined how public relations (PR) practitioners currently understand fake news and the strategies they use to verify information. Fake news is conceptualized as an important organizational issue that requires monitoring and management by PR practitioners. Participants identified manipulative intentions and misleading content intended to harm reputation as key elements of fake news. The current findings suggest that PR practitioners rely on both traditional news media and crowdsourcing to verify information. Finally, to differentiate clients’ content from fake news, participants emphasized the need to maintain control as the official source of information, avoid any controversies in official responses, and adhere to PR professional standards and ethics.     

An exploratory study of transformed media relations dimensions after the implementation of an anti-graft law in Korea

The Improper Solicitation and Graft Act, which went into effect on September 28, 2016, strictly prohibits gift giving to journalists, thereby making a traditional media relations practice in Korea illegal. A survey of 342 public relations practitioners revealed that providing monetary gifts, performing formal responsibility, building informal relationships, receiving paid media coverage, and giving and accepting informal support were found to be significant subdimensions of media relations. After implementation of the anti-graft law, public relations practitioners expressed a belief that the practice of providing monetary gifts would shrink the most and that performing formal responsibility would experience the most growth. The formal responsibility factor was significantly positively related to support for the new law and public relations ethics, while giving and accepting informal support was negatively linked to public relations ethics. Paid media coverage showed a positive relationship with public relations practitioners’ perceptions about difficulties of increasing outputs of media relations. Finally, this empirical study shows how new external regulations arising from implementation of the anti-graft law can affect the personal influence model of media relations in Korea.     

Social media, societal culture and Israeli public relations practice

The aim of this study is to explore Israel's societal culture as an environment with which public relations practice has to align. It asks whether Israeli public relations practitioners use social media elements, how do they perceive these elements and what do they think about their future? A web-based survey revealed that Israeli practitioners generally are willing to use and gain experience with social media elements although this usage is still in its initial stage.     

The role of market-oriented relations in public relations: The differing perspectives of managers and practitioners in the U.S. and Taiwan

This study explored the role of market-oriented public relations. The study involved two surveys; one explored the perspectives of business managers and another of the perspectives of public relations practitioners, and compared their views concerning market-oriented and non-market-oriented relations. While business managers and public relations practitioners of non-market-oriented relations valued the contribution of market-oriented public relations to organizational effectiveness in terms of revenue generation and cost reduction, practitioners of market-oriented public relations ascribed their contribution to organizational effectiveness in terms of media publicity and exposure. This paper concludes with a discussion of practical applications and theoretical implications.     

Grounding Twenty-first-Century Public Relations Praxis in Aristotelian Ethos

ABSTRACT

By grounding public relations praxis in Aristotelian ethos, practitioners can function as liaison officers with balanced perspectives, capable of co-creating meaning with both client organizations and their publics between whom experts are hired to facilitate mutually beneficial relationships. This approach locates persuasion at the nexus of speaker ethos in the public relations process. It allows practitioners to balance their commitment to the ethics of their profession with loyalty to clients, while empowering audiences (organizations and their publics) to function as the final arbiters of any courses of action proposed to them. Moreover, because the approach enables practitioners, based on their credible ethos, to participate in organizational decision-making, it has the potential to transfer their ethical worldview to client organizations. Ultimately, the central theoretical contribution of this essay is an alternative approach to public relations praxis founded on an analysis of Aristotle’s notion of phronesis, arête, and eunoia.     

Moral development in public relations: Measuring duty to society in strategic communication

This exploratory study employed an online version of the Defining Issues Test (DIT) [Rest, J. R. (1979). Development in judging moral issues. Minneapolis, MN: University of Minnesota Press] to gather data on the ethical decision-making process patterns of 113, U.S.-based public relations practitioners. The DIT is an instrument based on Kohlberg's [Kohlberg, L. (1969) State and sequence: The cognitive-developmental approach to socialization. In: E. Goslin, (Ed.) Handbook of socialization: Theory and research. Chicago: Rand McNally] moral development theory, a proven measure of ethical reasoning across dozens of professions. Results show that levels of moral development in public relations significantly differ based on job segment. While corporate and agency practitioners reasoned about their ethics in a statistically similar fashion, these two groups differed substantially from their academic-based counterparts.     

Vision and state health department public relations practitioners: Prepared to lead?

Visions are important to organizational effectiveness. Although providing vision has been identified as one of the behaviors that best captures organization-wide public relations leadership, little public relations research has focused on vision. Similarly, state health departments have drawn little interest among public relations scholars even though states are a central part of the nation's public health system. This study addressed the perceptions of the top public relations professionals at state health departments concerning vision and their involvement in the visioning process. The practitioners were nearly unanimous in their belief that organizational visions are important. However, results indicate that some top public relations practitioners at state health departments are not prepared to make optimal contributions to the visioning process. In order to take full advantage of opportunities to serve as organization-wide leaders, public relations practitioners should seek out information about visioning in order help chart their organization's future and enhance their careers.     

Writing in the public relations curriculum: practitioner perceptions versus pedagogy

Educators and practitioners seem to agree that writing is a public relations curriculum fundamental. An examination of the writing requirements of 152 ASJMC accredited public relations programs indicates that only a little more than half (57%) require a news writing course. Fewer require a public relations writing course (51%). Nearly 200 public relations practitioners were surveyed as to their perceptions of college public relations educators’ writing emphases. This exploratory study’s findings suggest that practitioners believe both news writing and public relations writing classes should be mandatory for public relations students; they offer slightly stronger support for news writing. Recommendations include requiring writing-intensive coursework, overall, and encouraging students to seek journalism experience through campus news outlets.     

Perceptions of public relations education

A survey of 258 public relations educators and practitioners examined the state of public relations education across five dimensions: general perceptions of public relations, education, desired educational outcomes for both students and practitioners, assessment of student outcomes and learning, elements of public relations curricula, and teaching practices. Results indicate educators and practitioners agree that public relations education is on track and that systematic assessment is an important feature of public relations education. They also agreed on how public relations education should be structured and demonstrated a high degree of similarity in their preferences for teaching methods and techniques.     

Expanding the crisis planning function: Introducing elements of risk communication to crisis communication practice

This study suggests the use of elements of risk communication for use by crisis communication practitioners who will face an increasing industrial reliance on new technology which might be associated with potential health and environmental harm. A case study of a small company crisis revealed that the elements of anticipation, public involvement, public trust, technological comparison, and media tolerance might be useful to public relations practitioners dealing with technological crises.     

What cultural values influence American public relations practitioners?

This paper advances a cultural approach to public relations research and practice through the extension of Hofstede’s cultural dimensions to Grunig’s models of public relations. This study tested a quantitative instrument that links societal culture, corporate culture, and the public relations communication of American practitioners. Two findings emerged from this study. First, American practitioners continue to practice one-way models of public relations even when their organizations may not dictate one-way communication with publics. And second, public relations practitioners who have collectivistic values tend to practice two-way models of public relations.Gabriel Vasquez is an assistant professor in the School of Communication, University of Houston, TX. Maureen Taylor is an assistant professor in the School of Communication, Information, and Library Studies at Rutgers University, NJ.     

Accredited vs. non-accredited: The polarization of practitioners in the public relations profession

Characteristics of a profession include standardized education grounded in a theory-based body of knowledge, professional associations, codes of ethics, accountability and public recognition, as well as accreditation or certification. This study found that accredited and non-accredited practitioners differ significantly on a range of demographic and job-related variables, including gender, age, years of experience, education levels, employing organization type, reporting relationships, professional competencies, and salary levels. This apparent polarization of practitioners cannot be beneficial for public relations as the field continues to strive toward professionalism.     

A Human Nature Approach to Image and Ethics in International Public Relations

This article addresses the role of the concept of image in the ethics of international public relations. It argues that the right to construct mental images is fundamental to the human experience and that ethical international public relations can enhance this right. The article identifies two diametrically opposed approaches to image in public relations. The first view uses instrumental or "i images" in an attempt to manage publics by managing the organization's communication with them. This instrumental approach is essentially one-way and monological, which is inviting for many practitioners and clients. I images are usually unethical, however, because they reduce the public's chance to use symbols and images rationally and to make informed choices. The second approach uses "h images" for the humanitarian view of images. With this approach, practitioners and their clients use two-way dialogical communication and accept the ethical responsibility to enhance, not degrade, the humanity of all parties involved in public relationships. Dialogical communicators assume that their publics have as varied and valid interpretations of the world as do their clients. They assume that the goal of public relations is not reducing publics to the service of clients but joining with publics in the process of interpreting the world together. The h image approach is especially important in international public relations, which can be understood as the attempt of one culturally bound community to deal with the interpretations of another. Based on the humanitarian approach, the article proposes five tests that international public relations practice should pass to be ethical.     

Contingent factors: Modeling generic public relations practice in South Korea

This study identified which contingent variables public relations practitioners perceive as influential to their practice in South Korea. They responded that a number of contingent variables influence public relations activities and emphasized the influence of individual and organizational level variables on their practice. Practitioners at the management level perceived organizational level variables as influential while the staff level indicated PR department variables as dominant to their practice. Public relations practitioners whose main function is government relations tended to acknowledge a greater influence of organizational level variables. Most notably, public relations practitioners cited the constraints of negative information release and conflict situations.     

Are ‘journalists’ own problems’ aggravating their hostility toward public relations?—A study of Korean journalists

Journalists’ own job problems have been found to be detrimental to media recognition of public relations: journalists vent frustration from their worsening job conditions at public relations practitioners. This outlook of occupational psyche casts a shadow over the bright prospect for media recognition of the profession. Journalists’ problems operate outside media relations, thus beyond direct attempts of public relations practitioners at media recognition via enhancing professionalism in their practices. There have been, however, only a few qualitative studies on this significant issue, all pointing to journalists’ occupational psyche running against media recognition. The purpose of this study is to determine quantitatively whether journalists’ own job satisfaction and their envy of public relations practitioners lead to their negative attitude. A survey of 128 Korean off-line journalists was conducted, and its results suggested that occupational psyche has little influence on media attitude—contrary to the findings of previous qualitative studies. For future study, this paper issues a call for cross-country, comparative research on the subject of journalists’ occupational psyche.     

Better stay single? Public relations and CSR leadership in India

Public relations scholars have argued that public relations practitioners, as boundary spanners between organizations and their diverse publics, are well positioned to assume leadership and become the “conscience” of their organization's CSR efforts. Conversely, scholars have also questioned public relations practitioners’ assumption of leadership of CSR. Much of the debate, both for and against, has been generated in Euro/American contexts of practice. As part of a larger study, this research aimed to examine whether the argument for public relations’ leadership of CSR holds true in non-Western contexts as well, specifically, by examining CSR leadership in corporations in India that are known to be socially responsible. This study found that in the majority of companies that are heavily engaged in CSR in India, it was the senior business executives and managers, instead of the PR practitioners, that were tasked with CSR leadership. Based on the findings of this study, this paper questions the assumption of CSR leadership by public relations practitioners.     

In search of career satisfaction: African-American public relations practitioners, pigeonholing, and the workplace

The goals of the research were to explore African-American practitioners’ satisfaction with public relations as a career and to examine their perceptions of tokenism and pigeonholing in the workplace. Three key themes emerged from the research: career entry and social support in public relations; encounters with everyday racism; and pigeonholing in public relations. For the majority of 12 African-American practitioners interviewed, they have experienced discrimination in their careers and in public relations, yet the practitioners did not see themselves as pigeonholed in their roles or positions. The complete study can be requested from the author.     

How female practitioners in Moscow view their profession: A pilot study

This pilot study investigated how female public relations practitioners in Moscow, Russia perceived their profession. The findings suggest that perceptions of public relations as a service-oriented profession are deeply rooted in the patriarchal tradition of the Russian society. In addition, results demonstrated that Moscow female practitioners articulated both advantages and disadvantages of viewing public relations as a service-oriented profession in Russia.