Group Selling,Product Durability,and Consumer Behavior

Firms producing complementary goods often strategically form groups and jointly sell their products to better coordinate their decisions. For consumer durables, decisions about such collaboration might be complicated due to two factors. Because of their durability and presence of used goods markets, such products engender “future” price competition between new and used goods. On the other hand, consumers of such products might be forward‐looking and patient, both of which affect their purchasing behavior. In this study, we study how the above product and consumer characteristics interact to affect the group selling decisions of complementary firms. We do so through a two‐period model consisting of a value chain with two upstream manufacturers and a downstream retailer. When consumers are relatively impatient and reluctant to wait to buy later, group selling by manufacturers will take place only when the end product is relatively perishable, that is, product durability is low. However, if consumers are patient, that is, willing to wait, collaboration happens only when the end product is quite durable; for relatively perishable products the manufacturers sell their products separately. We also comment on how our results are affected by factors like manufacturers directly selling to end consumers or there being multiple opportunities to decide whether or not to use group selling strategy.     

Promotional pricing and online business model choice in the presence of retail competition

Online promotional channels provided by competitive conventional reselling or novel agency selling e-tailers are widely used by firms to stimulate significant sales in retail. Compared with reselling, agency selling gives firms the power to directly control prices, but it involves costly platform fees. Given the unique features of the reselling and agency selling business models, we develop game theoretic models to explore how the firm and e-tailers, under consideration of retail competition, should strategically use these two business models in promotion. Our analysis generates several insights. We demonstrate that the agency selling model might lead to a higher price than the reselling model, a result contrary to the double marginalization. We also present that without retail competition, there exists a “win-win” promotional strategy, which is also a Pareto-optimal situation for the firm and e-tailer. Specifically, this situation occurs when the e-tailer is in the reselling model under a moderate inventory level or in the agency selling model with a moderate platform fee under a high inventory level. However, under conditions of competitive e-tailers, both e-tailers being in the reselling model is no longer a “win-win” promotional strategy, while the hybrid selling model, i.e., one in the reselling model and the other in the agency selling model, can generate a Pareto improvement. In addition, low platform fees, customers’ high price sensitivities, increased selling costs or decreased competitive intensities will drive supply chain participants to seek direct pricing power in the agency selling model.     

The Changing Face of Distribution Channels: Partial Forward Integration and Strategic Investments

Recent years have seen a drastic transformation in the organization of wholesale and retail markets. Where once clear distinctions between wholesale suppliers and retail competitors existed, now an era of blurring boundaries has emerged. This transformation has been marked by the introduction of online channels for suppliers to provide products directly to consumers while, at the same time, traditional retailers too persist. Thus, retailers are both wholesale customers and retail competitors of many manufacturers. The consequences of the rapid emergence of instances of such partial forward integration by suppliers are not yet fully known. To this end, we study how partial forward integration can affect competing firms' strategic investments. We find that integration shifts the environment from being one in which firms invest to undercut retail rivals to one in which firms invest more in boosting demand, even that of their competitors. A case in point is the tendency for a manufacturer to invest broadly in brand promotion (benefiting both itself and its retail competitor), rather than heavy promotion of its own sales channel. The shift in the nature of strategic investments arising from partial forward integration implies that such integration can benefit firms and consumers alike, even the firm which finds itself reliant on a competitor for supplies.     

A Choice‐Based Dynamic Programming Approach for Setting Opaque Prices

Opaque pricing is a form of pricing where certain characteristics of the product or service are hidden from the consumer until after purchase. In essence, opaque selling transforms a differentiated good into a commodity. Opaque pricing has become popular in service pricing as it allows firms to sell their differentiated product at higher prices to regular brand loyal customers while simultaneously selling to non‐brand loyal customers at discounted prices. We use a nested logit model in combination with logistic regression and dynamic programming to illustrate how a service firm can optimally set prices on an opaque sales channel. The choice model allows the characterization of consumer trade‐offs when purchasing opaque products while the dynamic programming approach allows the characterization of the optimal pricing policy as a function of inventory and time remaining. We compare optimal prices and expected revenues when dynamic pricing is restricted to daily price changes. We provide an illustrative example using data from an opaque selling mechanism ( Hotwire.com ) and a Washington DC‐based hotel.     

Stimulating Early Adoption of New Products through Channel Disintegration

Conventional wisdom holds that adding layers to a distribution channel is detrimental to the interests of consumers and the channel that serves them. In contrast, our study indicates that a disintegrated channel structure can be desirable in some instances. When consumers have valuation uncertainty prior to consuming a product, having an independent retailer may boost both channel profits and consumer surplus relative to direct selling by an integrated firm. The quandary in selling such products is that after early adopters make their purchase decisions, the seller may alter prices in such a way that makes early adopters' decisions appear suboptimal in hindsight. Since the seller cannot credibly commit to future prices, customers are reluctant to adopt early, choosing instead to delay their purchase decisions. This delay is certainly detrimental to the interest of the distribution channel, but the rejection of the early adoption discount can equally reduce consumer surplus. This problem can be mitigated by introducing an independent retailer. The familiar double marginalization “problem” from channel disintegration can credibly assure customers of unfavorable future prices for late adoption. This assurance attracts more customers to seek early adoption, leading to lower overall retail prices, increased supply, and higher consumer and producer surpluses.     

基于制造商网络渠道选择的双渠道供应链定价 与服务决策研究

本文考虑由线下零售商实体销售与制造商网络销售构成的网络直销,以及由线下零售商实体销售与线上零售商网络销售构成的网络分销两种制造商双渠道模式,研究“搭便车”行为下制造商模式选择和供应链最优定价与服务决策。研究发现:制造商的渠道选择策略与“搭便车”行为程度、消费者偏好网络渠道程度、价格敏感系数等有关。尤其当消费者受到的服务且对价格的敏感性相同时,制造商会选择网络直销双渠道模式。进一步分析消费者“搭便车”行为和网络渠道偏好对制造商渠道选择和定价决策影响发现,制造商在消费者偏好网络渠道程度比较低时应选择网络分销双渠道模式,而当消费者网络渠道偏好和“搭便车”行为程度都比较高时,制造商应选择网络直销双渠道模式。消费者网络渠道偏好或“搭便车”行为程度越大,两种模式下批发价格应设置的更低。网络直销渠道模式下“搭便车”行为程度越大,网络渠道销售价格应设置的更低,而消费者网络渠道偏好程度越大,网络渠道销售价格应设置得更高。     

Inventory Sharing in the Presence of Commodity Markets

This study investigates the value of inventory sharing in the presence of spot and forward markets. We consider a multi‐period setting where two firms process a common commodity to meet stochastic demands. They can buy and sell the commodity through both the spot and forward markets. They can also share the commodity if one has leftover inventory while the other has excess demand. We first characterize the equilibrium strategies of the two firms. Our analysis reveals that in such a context, the value of inventory sharing is low when the forward price is directly used to value the sharing transactions. We then develop a structured trans‐shipment price scheme that uses a linear combination of the spot and forward prices. We show that this method can substantially increase the value of inventory sharing. Our analysis also reveals that in the presence of liquid spot and forward markets, the value of inventory sharing mainly results from the difference of the transaction costs, and it increases if the market in which firms operate becomes more competitive.     

Distribution Channel Strategies for a Manufacturer with Complementary Products

In this article, we consider distribution channel strategies for an incumbent manufacturer who produces two complementary products and must determine whether or not to have another company to sell its products. We identify factors that affect the manufacturer's motivation to use dual‐channel distribution. Our results show that both complementarity between complements and product substitutability between firms influence the manufacturer's channel strategy. We find that if the potential entrant does not produce the complement of the primary product, a higher complementary effect for the complement will weaken the motivation of the incumbent to add an indirect channel. We also find that the incumbent has a stronger incentive to add the indirect channel when a product's substitutability is high. Furthermore, we show that when the two channels have the same pricing power, the incumbent has a stronger incentive to sell through the indirect channel in a higher pricing power environment.     

Seeking Closure: Competition in Complementary Markets*

When offering a product that has a complementary product in a different market, a firm must consider the interdependence between the complementary products as well as the competition within markets. If the firm participates in both markets, the balancing act becomes even more challenging. This article provides insights about strategies in this latter setting: when should the firm seek to keep its products closed to competing complementary products, and when would the firm be better off by accepting a common standard? To address these questions, we employ standard game theoretic analysis to a simple spatial model that captures aspects of both intermarket externalities and intramarket competition. We find that if a firm participates in both markets and chooses a closed standard, it achieves lower profits compared to an open standard, but gains greater market share. Surprisingly, we find that customers are better off when standards are kept closed.     

Committed Versus Contingent Pricing Under Competition

Should capacitated firms set prices responsively to uncertain market conditions in a competitive environment? We study a duopoly selling differentiated substitutable products with fixed capacities under demand uncertainty, where firms can either commit to a fixed price ex ante, or elect to price contingently ex post, e.g., to charge high prices in booming markets, and low prices in slack markets. Interestingly, we analytically show that even for completely symmetric model primitives, asymmetric equilibria of strategic pricing decisions may arise, in which one firm commits statically and the other firm prices contingently; in this case, there also exists a unique mixed strategy equilibrium. Such equilibrium behavior tends to emerge, when capacity is ampler, and products are less differentiated or demand uncertainty is lower. With asymmetric fixed capacities, if demand uncertainty is low, a unique asymmetric equilibrium emerges, in which the firm with more capacity chooses committed pricing and the firm with less capacity chooses contingent pricing. We identify two countervailing profit effects of contingent pricing under competition: gains from responsively charging high price under high demand, and losses from intensified price competition under low demand. It is the latter detrimental effect that may prevent both firms from choosing a contingent pricing strategy in equilibrium. We show that the insights remain valid when capacity decisions are endogenized. We caution that responsive price changes under aggressive competition of less differentiated products can result in profit‐killing discounting.     

Probabilistic Selling,Channel Structure,and Supplier Competition*

Probabilistic selling has recently been introduced to facilitate consumer segmentation. It allows the retailer to mix products from multiple competing suppliers to generate a probabilistic good. The probabilistic good effectively creates consumer differentiation, and its presence invites extensive interactions among channel participants. In this article, we show that the equilibrium channel structure may be asymmetric: one supplier retains his brand‐name product and the other one delegates to the retailer. We further show that this asymmetric equilibrium can be mutually beneficial for all firms compared with other equilibria. In addition, the introduction of the probabilistic good is beneficial to the channel members.     

对多产品销售的激励合同设计及定价研究

在制造商雇用销售商销售多种产品的市场背景下,本文分析了当制造商面临的销售商有关于销售能力的私有信息时,制造商如何制订多种产品的销售价格并设定多产品的激励合同问题。模型中,制造商通过提供多个规定目标销售量的合同供销售商进行选择,在销售商选择后,制造商了解到销售商的真实销售能力。由于制造商和销售商之间存在不对称信息,制造商需要付出一定的信息成本才能获得销售商的销售能力。研究发现,制造商能够通过合适地设定不同产品的销售价格,以获得在不同产品上的分配销售商销售努力的权力。进一步,在一定的条件下制造商可以根据自己的需要任意设定合同中不同产品的目标销售量而不影响其最终期望利润。本文找到了上述最优销售价格以及多种产品目标销售量所需要满足的条件。     

Production and pricing problems in make-to-order supply chain with cap-and-trade regulation

This paper studies the production and pricing problems in MTO (make-to-order) supply chain containing an upstream manufacturer who produces two products based on MTO production and a downstream retailer. The manufacturer is regulated by cap-and-trade regulation and determines the wholesale prices of the two products. To comply with the regulation, the manufacturer can buy or sell emission permits through an outside market. The retailer determines its order quantities to meet the price-sensitive demands. We derive the optimal total emissions and production quantities of the two products, and based on them, we analyze the impact of emission trading price on the optimal production decisions and the two firms’ optimal profits. The emission trading decisions follow a two-threshold policy and the optimal total emissions are increasing in the cap. However, contrary to intuition, the optimal production quantities of the two products may be decreasing in the cap. The manufacturer׳s optimal profit is decreasing (increasing) in the buying (selling) price of emission permits, and that the retailer׳s optimal profit is decreasing in the buying (selling) price of emission permits. The optimal total emissions are decreasing in buying or selling price of emission permits, however, the optimal production quantities of the two products may be increasing (decreasing) in the buying (selling) price of emission permits. Numerical examples are conducted to illustrate our findings and some managerial insights are presented.     

进入壁垒与企业产品差异化策略

本文在两个被贸易壁垒分离的市场上分析了贸易壁垒对产品横向差异化的影响。所获得的主要结论为,当在市场A与市场B中都存在竞争时,每个企业所生产的商品在国内销售的价格要高于其出口的价格。当贸易壁垒足够高时,国内企业垄断市场是可能的。当有双向贸易时,即两个企业在市场上充分竞争时,高的贸易壁垒会使企业将产品靠近其竞争者,从而导致产品差异化程度降低,模仿更容易发生。     

Category Captainship vs. Retailer Category Management under Limited Retail Shelf Space

Shelf‐space scarcity is a predominant aspect of the consumer goods industry. This paper analyzes its implications for category management. We consider a model where two competing manufacturers sell their differentiated products through a single retailer who determines the shelf space allocated to the category. The scope of category management is pricing. We consider two category management mechanisms: retailer category management (RCM), where the retailer determines product prices and category captainship (CC), where a manufacturer in the category determines them. Our analysis reveals that the retailer can use the form of category management and the category shelf space to control the intensity of competition between manufacturers to his benefit. We also show that the emergence of CC depends on the degree of product differentiation, the opportunity cost of shelf space, and the profit sharing arrangement in the alliance. The equilibrium category shelf space under CC may be higher than under RCM if the value to the retailer of eliminating double marginalization and putting price pressure on the non‐captain manufacturer dominates the loss from sharing the profit with the category captain. CC has been criticized for disadvantaging non‐captain manufacturers. While we provide some support for this claim, we also find that CC may benefit non‐captain manufacturers when implemented by a powerful retailer in categories with sufficiently differentiated products, because the shelf space allocated to the category increases in this case.     

Advertising in Asymmetric Competing Supply Chains

Advertising is a crucial tool for demand creation and market expansion. When a manufacturer uses a retailer as a channel for reaching end customers, the advertising strategy takes on an additional dimension: which party will perform the advertising to end customers. Cost sharing (“co‐operative advertising”) arrangements proliferate the option by decoupling the execution of the advertising from its funding. We examine the efficacy of cost sharing in a model of two competing manufacturer–retailer supply chains who sell partially substitutable products that may differ in market size. Some counterintuitive findings suggest that the firms performing the advertising would rather bear the costs entirely if this protects their unit profit margin. We also evaluate the implications of advertising strategy for overall supply chain efficiency and consumer welfare.     

直销渠道开通的情形下制造商与电商平台合约选择的研究

理论界认为代售合约具有明显的消除双重边际效应的作用,许多制造商和电商平台选择签订代售合约,但是也有制造商和电商平台选择了批发合约。本文以在线销售系统为背景,研究了直销渠道开通的情形下制造商和电商平台合约的选择。通过研究发现,制造商和电商平台并不是总偏好批发合约或代售合约,并且存在一个帕累托改进区域;虽然制造商在电商平台上有网络销售渠道,但是制造商会保留原有的直销渠道;对于电商平台来说,收益分配系数并不是越大越好;代售合约虽然能够消除双重边际效应,但在代售合约下,整个在线销售系统的效率并不总是最高的。另外,随着直销渠道的效率增加,制造商会先降低批发价格,然后再增加批发价格;与以往的研究结论不同,代售合约下电商平台的市场销售价格并不总是最小的。以上的结论其实都是批发合约下的直销渠道和代售合约下的电商平台在缓解双重边际效应方面的不同作用带来的。     

Managing Supply Risk for Vertically Differentiated Co‐Products

The manufacturing complexity of many high‐tech products results in a substantial variation in the quality of the units produced. After manufacturing, the units are classified into vertically differentiated products. These products are typically obtained in uncontrollable fractions, leading to mismatches between their demand and supply. We focus on product stockouts due to the supply–demand mismatches. Existing literature suggests that when faced with product stockouts, firms should satisfy all unmet demand of a low‐end product by downgrading excess units of a high‐end product (downward substitution). However, this policy may be suboptimal if it is likely that low‐end customers will substitute with a higher quality product and pay the higher price (upward substitution). In this study, we investigate whether and how much downward substitution firms should perform. We also investigate whether and how much low‐end inventory firms should withhold to strategically divert some low‐end demand to the high‐end product. We first establish the existence of regions of co‐production technology and willingness of customers to substitute upward where firms adopt different substitution/withholding strategies. Then, we develop a managerial framework to determine the optimal selling strategy during the life cycle of technology products as profit margins shrink, manufacturing technology improves, and more capacity becomes available. Consistent trends exist for exogenous and endogenous prices.     

On pricing and protection of complementary products

The business literature advises firms producing complementary products to sell the core product at a low price, but to price the complementary product at a higher premium. This strategy, however, is problematic if firms face competitors in the market for complementary products as well, as observed in recent years for instance in the market for printers/ink cartridges. Motivated by several measures the firms have taken in this market, the current paper analyzes whether firms are interested in protecting their complementary product from outside competition. We find that firms protect their products only if consumers underestimate the demand for the complementary product when deciding which core product to buy. Moreover, we investigate how the decision to protect the complementary product interacts with a firm’s pricing decision. We show that the price policy proposed in the business literature should only be applied, if consumers sufficiently underestimate their demand for the complementary product so that firms strongly protect these products from outside competition.     

A Model for Partial Product Complementarity and Strategic Production Decisions under Demand Uncertainty

This paper considers a general industrial setting where multiple manufacturers each produce a different product and sell it to the markets. These products are partially complementary in the sense that there is a common demand stream that requests all these products as complementary sets and there are streams of individual demands each requesting only one of the products. All demands are uncertain and may follow any general, joint distributions. Facing demand uncertainties, the manufacturers each choose a production quantity for its product with an objective to maximize its own expected profit. We formulate the problem as a non‐cooperative game to study the strategic interactions of such firms and their implications to supply chain performance. We show that such a game may have numerous equilibria. Among all the possible equilibria, however, we prove that there always exists a unique one that maximizes each and every manufacturer's profit, and we derive an explicit solution for this Pareto‐optimal equilibrium point. We further study the optimal solution for a centralized system and compare it with the decentralized solution. Managerial insights are drawn as to how system parameters and control mechanisms affect firms' decisions and performance.