企业社会工作目标指向探讨——一个有别于其他社会工作实务的视角

社会工作的目标指向是由社会工作者介入案主对象的双向互动过程,此中,案主是单一的。社会工作对企业的介入即企业社会工作。不同于青少年社会工作、老年人社会工作等目标指向是单一面对青少年、老年人,企业社会工作的目标指向不能把员工作为单一的案主。出于认知的误区及利益的博弈,企业社会工作的单一对象介入会面临企业及雇主的阻力。为此,必须"修正"一般性社会工作的目标指向,把员工与企业(雇主)作为企业社会工作的二元对象,在帮助员工的同时,需要促使企业和员工的沟通,把企业社会工作纳入到企业管理中,从员工权益维护、福利提供、企业发展、企业社会责任等角度来实施企业社会工作。目前,根据实际情况,企业社会工作者的身份属性可以采取机构属性模式与企业属性模式两种。     

企业社会工作在建构和谐企业机制中的应用

建构和谐企业机制是企业良性循环与协调发展的重要保证。社会工作者除在政府、非政府或非营利等部门发挥效能外,在企业中社会工作者同样可以发挥重要作用。企业社会工作是社会工作在企业领域中的运用与实践,是对企业员工及企业本身提供的专业性服务。企业社会工作不仅可以为企业员工遭遇困境提供协助,而且还能为企业发展提供潜在的内动力。企业社会工作在建构和谐企业机制中应用,主要表现为综合社会工作实务的运用。通过企业社会工作的开展不仅能为解决员工问题,而且能为员工发展提供支持性服务;不仅能推动企业管理制度的实施,而且还能有效地完善制度本身的不足;不仅能解决一些员工与企业的实际问题,而且还能推动员工与企业、企业与环境、企业与社会相互之间的认同,解决员工与企业的长远发展性问题。     

企业社会工作与缓解蓝领员工流失-以苏州工业园区为例

企业社会工作以社会工作的理论与方法服务于企业,是企业管理的一个重要组成部分.其以人为本,自助助人的理念,对于解决员工困惑,帮助员工成长,促进企业和谐有着重大的作用.而由于中国企业对于企业社会工作的陌生,企业管理中重物不重人,员工的人性需求受到忽视.员工们只得采用弱者的武器-用脚投票,跳槽走人,其中蓝领员工的频繁流失成为...     

论企业社会工作的概念、目标与原则

企业社会工作、工业社会工作、职业社会工作三者在外延上存在着区别。从历史与逻辑发展角度看,企业社会工作是从工业社会工作的概念发展而来,中间又经过职业社会工作的"过渡",三者在"社会工作"之内涵上相同,在外延上有异。目前,企业社会工作的提法似更为合适。企业社会工作是运用社会工作的专业性手法,以企业单位及其职工为案主对象,以预防和解决企业及其职工问题为目标,以企业员工全面发展和企业组织科学管理为宗旨,以培养和发扬员工互助精神和自助能力为追求,调动和利用各种资源,增进员工福利、提升企业效率,促进员工与企业和谐发展的专业化介入手法与工作过程。     

企业社会工作与缓解蓝领员工流失——以苏州工业园区为例

企业社会工作以社会工作的理论与方法服务于企业，是企业管理的一个重要组成部分。其以人为本，自助助人的理念，对于解决员工困惑，帮助员工成长，促进企业和谐有着重大的作用。而由于中国企业对于企业社会工作的陌生，企业管理中重物不重人，员工的人性需求受到忽视。员工们只得采用弱者的武器——用脚投票，跳槽走人，其中蓝领员工的频繁流失成为中国企业的突出问题。随着“刘易斯拐点”的I临近，劳工荒开始显现，企业开始注意缓解蓝领工人的流失问题。本文以苏州工业园区实际调查为例，探讨企业社工在缓解这一问题方面可能做的工作，以促进企业管理工作的人性化发展。     

企业社会工作介入员工关系管理的新探索——以深圳市B企业员工为例

企业社会工作作为社会工作的一项重要实务领域,是将社会工作的专业理念与手法运用到企业之中服务企业员工,在协调企业内部员工关系方面发挥着重要作用。目前,我国的企业社会工作还处在探索阶段,相关研究和实务经验均有限,而且在企业内的应用也充满了挑战。文章以笔者所在社工机构中的社工在深圳市B企业开展的项目服务为例,探索企业社会工作在员工关系管理中的应用,并就项目实施过程中所存在的困惑进行简要分析,以期为我国企业社会工作的发展提供些许借鉴。     

个案社会工作方法在企业中的运用研究

随着工业化和现代化的迅速发展,工作世界面临着大量的问题,迫切需要企业社会工作的介入。基于此种背景,笔者在现代社会学理论的指导下,以广州A企业为研究样本,分析了A企业开展企业社会工作的背景、条件及现状,并由此对企业社会工作进行进一步的思考。笔者认为企业社会工作者在企业中是一个支点的角色,它追求员工与企业的平衡、协调。作为企业社会工作者必须具备相应的素质,但是当前企业社会工作者专业水平低,企业社会工作在中国的发展任重而道远。     

企业社会工作及其在企业内部员工关系管理中的运用

企业社会工作是社会工作在企业领域的延伸,在协调企业内部员工关系方面具有重要作用.目前企业社会工作在中国大陆的相关研究积累和实践经验不足,其在我国的发展和应用充满挑战.本文引入企业社会工作这一介入方法,对如何从企业社会工作的视角来协调内部员工关系的实施路径做出深入探索,并从理念、制度和社会工作者角度提出相关政策建议.     

企业社会工作及其在企业内部员工关系管理中的运用

企业社会工作是社会工作在企业领域的延伸，在协调企业内部员工关系方面具有重要作用。目前企业社会工作在中国大陆的相关研究积累和实践经验不足，其在我国的发展和应用充满挑战。本文引入企业社会工作这一介入方法，对如何从企业社会工作的视角来协调内部员工关系的实施路径做出深入探索，并从理念、制度和社会工作者角度提出相关政策建议。     

精神康复干预的新尝试：基于解决导向模式的反压迫性社会工作

反压迫性社会工作，在个体层面上，是解决当前精神康复实践困境的一种有益的回答。基于反压迫性理论导向的批判性反思（社会建构及充权视角），此文旨在明晰如下方面：第一，阐明中国精神康复的制度性设计现状与社会工作的内在逻辑以及反压迫性实践原理；第二，理清反压迫性社会工作的复杂性，探讨为何反压迫性实践应被视为专业人员所忽略的重要内容；第三，整合焦点解决模式与反压迫性实践框架，建构新的精神康复干预策略。     

Collective empowerment: A comparative study of community work in Mumbai and Stockholm

Mumbai and Stockholm are worlds apart in terms of public services, infrastructures and standard of living. However, both cities have known common problems of social exclusion and marginalisation related to neo‐liberal globalisation. Social workers are facing similar challenges regarding collective empowerment as a strategy for community work. This comparative study explored how collective empowerment is undertaken by community workers. The research participants were 13 informants from community‐work organisations in the two settings. Semi‐structured interviews were used and were analysed with the help of Atlas‐ti 6.2 (ATLAS.ti Scientific Software Development GmbH D‐10623 Berlin Germany). Social work in Mumbai is in a context of extreme poverty and mainly within the informal sector, whereas in Stockholm most social work is done in relation to a public welfare model. In Stockholm, interventions are aimed towards strengthening social networks, without direct aim at social change. In Mumbai, community workers organise people for collective empowerment to strengthen marginalised groups and achieve social change.     

Social Workers' Perceptions of Training Preparedness and Social Justice Norms on Workplace Empowerment

This study examined the relationship between (a) social workers' perceptions of preparedness to perform in their professional roles and perceived social justice behaviors at work and (b) workers' sense of workplace empowerment. A sample of 152 currently licensed social workers responded to web or mailed surveys. Respondents were more likely to perceive having workplace empowerment related to meaning in their work if they reported their social work program training prepared them for their professional roles. Perceived social justice behaviors at work were associated with workers' experiencing empowerment related to the impact they had at work. Social workers' sense of training preparedness and experiencing social justice at work can positively influence workers' perceived empowerment. Enforcing the importance of engaging in social justice with clients in social work education, both in class and in field placements, has the potential for long-lasting effects on empowerment in students' future workplaces. Agency-level management should ensure continuity in social justice activities to enhance feelings of workplace empowerment, which may help social workers connect with clients. Future research should examine elements of social work programs that promote feelings of empowerment in order to understand how the same approach can be used in models of continuing education and organizational management.     

社会工作者在构建和谐社会中的作用研究——以对北京、上海两地的调查为例

社会工作者是"促和谐"工作的天然施行者。社会工作者通过发挥其缓解、恢复和使能职能,实现了化解民怨、解决民忧、维护民利的作用,增进了弱势群体的利益,促进了社会和谐。对于其中存在的问题,应该从推进社会工作职业化、完善财政支持系统以及提高社会工作的社会认同度等方面采取措施加以完善。     

Distorted policy transfer? South Korea’s adaptation of UK social enterprise policy

This study draws upon communicative processes in policy transfer to consider the ways in which policy may be adapted to context or distorted. The theoretical framework is used to investigate exactly what the South Korean government borrowed from UK social enterprise policy. Despite claims that the UK was the source of both the general policy direction and the particular regulatory device, the Korean government did not learn about the specific contexts of the British policy, nor attempt two-way communication with domestic stakeholders. Rather, the UK policy was interpreted in accordance with the Korean government’s own ideas about how to utilize social enterprise. Historical legacies of top-down decision-making played an important role in this process, as did the state’s role as a regulator which mobilizes the private sector to achieve policy goals. The consequences have been negative for those organizations refused social enterprise status under the Ministry of Labor’s strict approval system, as well as for the original target population: the socially disadvantaged and vulnerable. It is suggested that the model advanced may help to illuminate the reasons why some borrowed policies differ considerably from the originals, and the use of policy transfer as a means of legitimization.     

“Working with COW”: Social Work Supporting Older Women Living in the Community

ABSTRACT

Australia, like all developed Western countries, is experiencing a demographic shift resulting in an increasing proportion of the population being over the age of 65 years. Contrary to stereotypes, the vast majority of older people live independently in communities. This article explores the potential of social work practice informed by community development principles to enable socially disadvantaged older women to live in vibrant and supportive communities, in which they feel safe and are able to access the support services they need. It argues that participation in social action not only builds older women’s well-being but also enables them to become (or continue to be) agents for social change in local communities. Adopting a community-based research methodology, this article draws on a decade of community development practice with the Concerned Older Women’s (COW) Group. This data suggests that community development practice based on participation, empowerment, and social action founded on respectful relationships may accrue significant benefits to individuals and the broader community. This social work practice creates the social conditions to facilitate older women’s capacity to work collectively to achieve social change, challenging ageist stereotypes.     

改制前后国有企业工人社会资本的变化——以黑龙江省T企业为例

企业社会资本研究的主要脉络包括企业组织社会资本、企业家社会资本和员工社会资本。目前企业的员工社会资本研究在国内外学术界较为鲜见。通过运用社会资本理论,将企业的员工社会资本操作化为由"士气"与"和谐"等12个指标组成的研究分析框架,采取个案访问法对黑龙江省国有企业T公司的研究发现,改制后工人社会资本处于一种受损的状态,其深层原因主要是企业家与工人之间信任缺失,工人平等参与水平较低,收入分配不公程度增高。企业的工人社会资本重建应通过机制完善和社会工作介入路径,去重塑信任关系,解决改制过程中工人的适应性、主体性和福利保障等问题,以提高企业的竞争力。     

Citizenship Consciousness,Nonbounded Solidarity,and Social Justice

This article analyzes the concepts of bounded and nonbounded solidarity. It first reviews some fundamental propositions from the sociological literature and then looks at Amnesty International's conception of solidarity. A third part discusses solidarity as it applies to social work with groups. The conclusion raises five questions social workers need to address to make social justice a standard part of social group work theory and practice.     

Cognitive-Behavioral Therapy for Bipolar Disorder: Implications for Clinical Social Workers

ABSTRACT

The purposes of this review article are to orient clinical social workers to cognitive-behavioral theory, intervention, and research on bipolar disorder (BD); identify pros and cons of applying cognitive-behavioral therapy (CBT) to social work clients with BD; and identify specific implications for clinical social work practice. Of the 545 articles that were obtained via the systematic review, 18 studies were identified as being potentially eligible for inclusion, and 9 of those studies ultimately satisfied the inclusion criteria. The results of each study were summarized via identifying statistically significant (p< .05) differences that existed between experimental cohorts who received CBT (plus pharmacotherapy) and control cohorts who received treatment as usual. Outcomes showed CBT cohorts as having significant improvement over their respective control groups. The review's implications for clinical social workers and the need for future research are discussed.     

Labour Force Participation,Social Inclusion and the Fair Work Act: Current and Carbon‐Constrained Contexts

The notion that employment is a precondition for personal wellbeing and social inclusion is almost sacrosanct in Australian culture. Yet, the working and living conditions of Australia's low paid workers tells a different story. While labour market participation is a cornerstone of the Federal Government's Social Inclusion Agenda, it is recognized that low pay and poor job quality often derail this key objective. Indeed, the difficulty of ‘making work pay’ at the bottom end of the labour market is a social inclusion challenge that has yet to receive the policy or public attention that it warrants. This article considers what the Fair Work Act means for the social inclusion of disadvantaged workers, in the context of wider‐ranging strategies to address low pay. It concludes with some considerations of the challenges that a carbon‐constrained economy is likely to present for labour force participation as a remedy for social exclusion.     

Social work in South Africa at the dawn of the new millennium

The article examines recent developments in social policy and its implications for social work education and practice in South Africa. It traces the changes from the birth of democracy in South Africa to the dawn of the new millennium as these crucial years marked the beginning of a new era in South Africa's welfare history. It examines the challenges to social work and provides an example of the integrated, holistic developmental interventions, which are needed to combat social problems such as crime, AIDS and poverty. It ends with an examination of the implications of developmental welfare policy for social–work education as social workers are called to address mass poverty, unemployment and social deprivation through greater use of diverse social work methods, such as advocacy, community development, empowerment, consultation, networking, action research and policy analysis.