Job satisfaction in social services in Crete,Greece: social workers’ views

This research-based article presents the results of a study examining job satisfaction among social workers in public social services in Crete, Greece. It focuses on their overall job satisfaction, as well as on their satisfaction or dissatisfaction with intrinsic, extrinsic and organisational work aspects. The results of this study suggest that while respondents experienced a quite high level of overall satisfaction with their job, other indicators of job satisfaction showed that the level of job satisfaction was not so high. The main sources of respondents’ satisfaction were intrinsic work aspects while the main sources of dissatisfaction were organisational and extrinsic work aspects. Respondents’ job satisfaction was found to be significantly correlated with: the years of unemployment before respondents first worked as social workers, the number of social workers working in the organisation, and their intention to leave or change their present job.

     

Disabled people’s inclusion in education: a global perspective

This article describes my embodied experience as a disabled academic on a recent academic visit to Armenia. I was led to reflect on interesting contrasts and parallels between the Armenian and British systems, in relation to disabled staff, students and the inclusion of children in the education system. This article begins by contextualising the reasons for and nature of my visit to Yerevan, Armenia. The article then draws on differences and similarities I observed and experienced in such areas as physical access, attitudes, participation in education and the opportunities for disabled students and staff to contribute to academic activities. The article concludes by highlighting some valuable lessons learned from this insightful trip.     

myCourtroom: Rosie’s family go to court; the use of simulations in preparing social workers for court

The role of social workers in court, how they prepare, train, write and present their reports, has been the focus of much debate. Key messages from research tell us that social workers often find court work stressful; they can lack confidence in writing reports giving evidence and being cross-examined. Pre-qualification training in this area can be patchy, with many workers reporting they often learn ‘on the job.’ This article documents the journey from analysing primary and secondary research findings, via a partnership between the University of Kent Centre for Child Protection and Children and Family Court Advisory and Support Service (Cafcass), to develop a training simulation for practitioners to increase their knowledge, preparation and practice for court. The partnership turned these research findings into an interactive, immersive simulation to give practitioners the space to reflect upon and critique their experiences of court. Findings from an initial evaluation of the simulation were positive with participants highly rating its usefulness in developing courtroom skills and knowledge.     

‘My profession is gone’: how social workers experience de-professionalization in the Netherlands

Recently social work in the Netherlands underwent two major changes. Specialized agencies were replaced by one-stop shops (district teams) and the welfare state was replaced by a ‘participation society’, in which vulnerable groups have to rely on their social network rather than resort to professional care. The first change is termed ‘de-specialization’; the second ‘basic de-professionalization’. The research question in this article is: how do Dutch social workers experience and evaluate these two developments? Qualitative interviews with 29 experienced social workers show that most of them endorse de-specialization, as this type of aid is deemed better for clients with complex problems. Moreover, many social workers like to take on new tasks. Basic de-professionalization is met with more reserve. Social workers observe that many clients do not have a suitable network and need professional help. In addition, they feel that their profession is being degraded as lay people and volunteers take over (part of) their work. However, they feel unable to resist this development, because resistance might get them sacked. Some social workers even enhance basic de-professionalization because of their willingness to continue working as (retired) volunteers. Social workers and theorists need to address and counter the move towards basic de-professionalization.     

Female narratives of ‘new’ citizens’ belonging(s) and identities in Europe: case studies from the Netherlands and Britain

Public discourses on citizenship, identity and nationality, which link geographical borders and the political boundaries of a community, are infused with tensions and contradictions. This paper illustrates how these tensions are interwoven with multilayered notions of home, belonging, migration, citizenship and individual's ‘longing just to be’, focusing on the Dutch and the British context. The narratives of a number of Dutch and British women, who either immigrated to the respective countries or were born to immigrants, illustrate how the growing rigid integration and assimilative discourses in Europe contradict an individual anchoring in national and local communities. The narratives of women participating in these studies show multilayered angles of belonging presenting an alternative to the increasing strong argument for a fixed notion of positioning and national belonging. The female ‘new’ citizens in our study tell stories of individual choices, social mobility and a sense of multiple belonging in and across different communities.     

The new water cooler: Implications for practitioners concerning the NLRB's stance on social media and workers’ rights

This study examines the National Labor Relations Board's (NLRB) recent decision in Hispanics United (2012), which prohibits employers from firing employees for social media posts that contain work-related grievances. Given that social media has become a large part of corporate image on the Internet, this recent ruling has direct impact on corporate image, social media communication, and public relations. Implications for public relations practitioners and human resource management are discussed and standards for evaluating social media posts in light of this recent decision are provided.     

Agency in the twenty-first century: the emperor’s new clothes

Ideas about people with disabilities have evolved dramatically since the 1950s – from individuals ‘suffering from illness’ and dependent on others, to today’s credo stressing participation and social inclusion. People with a disability are considered to have capacities and bear responsibility to achieve active citizenship, which is positive in that a person’s capacities are addressed rather than their limitations. The focus on capacities stems from the Independent Living Movement that originated in the 1960s in the USA, advocating self-determination, self-respect and equal opportunities for people with disabilities. They demanded equal access to both the public domain and they requested assistance to enable their participation. As such, their early effort was to strive for agency. This article will explore changing and competing constructions of agency, participation and citizenship.     

How social workers reflect in action and when and why they don’t: the possibilities and limits to reflective practice in social work

The need for professionals to use reflection to learn about and develop their practice is now a universally stated goal. In social work however there has been little research into whether and how reflection in action actually occurs and this paper explores the possibilities and limits to reflective practice by drawing on research that observed encounters between social workers and children and families as the work was being conducted in real time. The findings show that practitioners often do reflect in action by elevating their minds above the interactions they are having so that they can think critically about and adjust what they are doing. But there are times when reflection is either limited or non-existent because practitioners defend themselves against the sensory and emotional impact of the work and the high anxiety they are experiencing. Drawing on psychoanalysis and social theories of the body and senses, the paper argues for a revision of the concept of reflective practice to take account of how the self is defended. The limits to reflection must be fully recognised while seeking ways to develop the capacity of practitioners to think clearly and critically so that vital insights about service users and the helping process can occur.     

It’s not just about where someone lives: educating student social workers about housing-related matters to promote an understanding of social justice

The links between housing and wellbeing are well established, and yet failings of current UK policy and practice can result in severely limited and inappropriate accommodation options for those in greatest need. Access to appropriate and affordable housing should therefore be a key area of concern for social work professionals: such access is closely linked to social justice and the promotion of human rights. Nevertheless, there is a paucity of detailed research on the links between housing and social work practice, and practitioners have reported feeling ill-equipped to support service-users with housing related needs. This paper draws on the illustrative example of a teaching session developed by the authors to argue that educating social work students about housing-related matters not only reduces this reported practice knowledge gap, but may also develop their understanding of social justice. In addition to supporting calls for further research, the authors therefore encourage those involved in social work education to ensure that practice in the context of housing related needs is covered clearly within the curriculum.     

From world citizenship to purified patriotism: Obama’s nation-shaping in a global era

This analysis responds to two questions in recent scholarship. The first is Ulrich Beck’s call for scholars to empirically explore how nationhood is evolving in a global context – whether and how nation-states are being cosmopolitanised. The second concerns normative debates regarding what form belonging should take in a global era – patriotic attachments or cosmopolitan ones. The rhetoric of Barack Obama provides empirical fodder for both explorations. As a leader who proclaimed and was widely noted for his cosmopolitan sensibilities, yet ultimately relied heavily on themes of patriotism and American exceptionalism, Obama’s case confirms that nationhood remains a potent form of collectivity in the contemporary era; suggests that although the conditions of globalisation may be facilitative ones with regard to cosmopolitanisation, they are not sufficient ones; and calls into question Martha Nussbaum’s recent claim that if ‘purified’, patriotism lends itself to a ‘striving for global justice and inclusive human love’.     

Children’s perception of social boundaries: The intersectionality of age and social group affiliation in rural Pakistan

This study explores how children perceive social boundaries in rural Pakistan. It discusses that children develop and navigate their social relationships through their perception of social boundaries, which are shaped by kinship and sociospatial organisation in rural areas. Children's perception of social boundaries is also mediated through the intersectionality of their age and social group affiliation. An ethnographic case study of a village in Southern Punjab, Pakistan, is presented here. It uses a quantifiable photo-elicitation technique and social mapping to analyse children's everyday mobilities and intersectionality in the cultural context of rural Pakistan to illustrate their perception of social boundaries.     

Thank God it’s Monday: Manhattan coworking spaces in the new economy

Theory and Society - Although it has been argued that digital technology liberates workers from spatial constraints, the materiality of physical space still matters in the new economy. In this...     

Source of complexity in the social and managerial sciences: an extended Sen’s theorem

Many disciplines, including the social, behavioral, and management sciences, search for appropriate aggregated outcomes—a search that can be frustrated by complexities and inefficiencies. As shown here, explanations for these difficulties can be found in social choice. Indeed, it is shown why some of these problems are direct consequences of adopted approaches (e.g., management style, choice of a division of labor, or even the use of expertise and experts), and they cannot be avoided. These results are motivated by Sen’s Theorem from decision theory.     

Place and tactical innovation in social movements: the emergence of Egypt’s anti-harassment groups

This study examines the first two years of a tactical innovation that emerged in 2012 in Egypt, which involved activist groups organizing patrol-type "intervention teams" to combat sexual violence against women in public spaces. Findings reveal that the new tactic took different forms in the two places in which it was deployed, even though the same actors employed it. I argue that the place in which a new tactic emerges shapes the form it takes. When coming up with a new collective action tactic, activists elaborate visions about how to carry out their actions based on their collective identities and taste in tactics. But as they start experimenting with the new tactic on the ground, they learn about the places' material affordances, symbolic valence, and power relations, as well as the constraints and opportunities that they represent. The material properties of places shape activists' possibilities of movement, patterns of communication, field of vision, and capacity to escape repression or reach safe spaces. The configuration of actors in a place shapes the nature of their interactions with others on the ground, possible alliances, and sources of conflict. The symbolic meanings of places shape the resonance of a group’s actions and the degree of resistance that actors face. Place in part determines the ability of activists to develop a tactic in the form that best fits their preferences.     

Katabasis,adult betrayals and liminal identities in China Keitetsi’s Child Soldier: Fighting for My Life

In Child Soldier, China Keitetsi recounts her experiences as a child and a soldier during Yoweri Museveni’s guerrilla war against then Ugandan president, Milton Obote. Drawing on key debates on literary representations of katabasis, this paper examines Keitetsi’s portrait of adult betrayal and parental abuse of children at home, and as child soldiers. I argue that Child Soldier is a text that lends itself to a katabatic analysis, and that Keitetsi is a katabasist who frames her experiences as a child and a soldier “within the narrative structure of a descent into Hell and return” . I argue that “hellish” elements in the memoir are more than just incidental: they point to a world where tenderness and love have long given way to cruelty and cynicism, and where madness and violence and despair are the order of the day. I also draw on Sigmund Freud and Homi Bhabha’s notions of the unhomely, to suggest that the memoir introduces interesting parallels between the unhomeliness in the home and that brought on by the civil war. Subconsciously, then, examining the memoir under the tropes of katabasis and the unhomely allows us to view her life as floating in-between the child she wishes she should have been and the abused and rejected young woman she becomes.     

A new work–life balance: gender and employment in young people’s perceptions in Chile

The paper explores perceptions regarding family and paid employment expressed by university students in Chile, based on the analysis of quantitative data from the Maule region (southern Chile). We argue that the increasing unpredictability of labor markets has eroded the role paid employment historically has had as the lynchpin of individual’s – particularly men’s – life project, altering the expectations about both work and family life. Likewise, changes in gender roles have shaped youngsters’ ideals about family life. This seems to be the case especially for women, who strongly affirm their economic independence and personal projects, departing from traditional family views. We conclude that young people are demanding a new balance between life (understood mainly as personal and family time) and work. There is also a strong affirmation of the individual project, including a demand for greater gender equality. Although still at the level of projected visions of the future, these findings signal changes in the way the relation work–family is traditionally organized, bringing new challenges for public policy.