Mission Impossible?: Measuring Success in Nonprofit Organizations

The difficulty of measuring performance in the nonprofit sector has long been recognized. This article begins with a case study detailing how one organization, The Nature Conservancy, tackled the challenge of moving beyond measuring activity to measuring mission impact. After several false starts, the Conservancy developed a model for measuring success, divided into three broad areas: impact, activity, and capacity. The article then presents data from interviews with leaders of thirty other leading nonprofits, who reveal how their organizations measure performance in these three areas. It concludes with some lessons learned about performance measurement in the nonprofit sector.     

Framing an EU Level Regularization Mechanism: Mission Impossible?

European Union Member States have so far tackled the problem of irregular migration in Europe by adopting common policies which aim to prevent irregular arrivals on the EU borders. In their EU‐level policies, they have neglected regularization as an alternative EU‐level policy addressing irregular migration. This represents a contrast to regularizations which are performed by many EU Member States. However, the EU Commission has gradually adopted a more positive stance about regularization. This article will discuss the principles of an EU‐level regularization scheme through the analysis of the Commission's ideas on the issue. It will be argued that, rather than adopting a common policy, the flexible set of measures, which guide Member States in formulating regularization mechanism for protection/humanitarian reasons, can be formulated at the EU level.     

The Rise of International Nongovernmental Organizations: A Top-Down or Bottom-Up Explanation?

This study examines the conditions that facilitate the growth of international nongovernmental organizations (INGOs) in 126 countries, from 1982 to 2000. To explain the uneven growth of INGOs around the world, I test two competing theoretical approaches. The “top-down” perspective of growth focuses on the degree of a country’s integration into the world polity and international economy. The “bottom-up” perspective emphasizes the development of democracy and the prosperity of the domestic economy as significant factors in facilitating INGO growth within a given country. An econometric analysis of panel data with ordinary least squares (OLS) suggests that both economic and political factors at the global and national level explain the rise of INGOs, rather than viewing either in an isolated fashion.     

Healthy Organizations,Unhealthy Communities?

Nonprofit organizations are an important part of local social networks that connect individuals and organizations and enhance the capacity of communities to solve social problems. However, the commercialization of nonprofit organizations influences their ability to contribute to this social capital. We reason that commercialization of a nonprofit organization may reduce its ability to contribute to social capital if it weakens its social networks; makes its network of relationships less stable; reduces the size, diversity, or involvement of its governing board; or reduces its level of voluntary participation.     

Do Mission Statements Matter for Nonprofit Performance?

In this exploratory study, we examine whether organizational mission statement attributes make a difference to the performance of nonprofit performing arts organizations. We use text analysis to measure two semantic attributes—activity and commonality—of mission statements. We examine whether these attributes are associated with improved performance for the instrumental and expressive functions of nonprofit performing arts organizations. Our findings indicate that the mission statement attribute activity is associated with improved performance for both instrumental and expressive functions. Our analysis of nonfindings for the mission statement attribute commonality suggests that there is a need to develop and use content analysis tools tailored to nonprofit contexts.     

Does the Mission of an Organization Affect the Quality of Low-Skilled Jobs in Quasi-markets?: A Comparison Between Social Enterprises and For-Profit Organizations

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - In recent decades, many countries have witnessed the introduction of quasi-market regulation, predominantly in the field...     

Does Religiosity Influence Retention Strategies in Nonprofit Organizations?

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - Despite the rise of interest in nonprofit organizations’ (NPOs) retention strategies and organizational behaviour...     

Which Voluntary Organizations Function as Schools of Democracy? Civic Engagement in Voluntary Organizations and Political Participation

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - Voluntary organizations have been praised as “schools of democracy” that promote citizens’ political...     

Information and Communication Technologies: Reshaping Voluntary Organizations?

Electronic networking holds the promise of innovation with involuntary organizations as they seek to respond to deep shifts in the social, economic, and political spheres in which they operate. Evidence from our study of U.K. voluntary organizations demonstrates relatively low uptake of the core networking technologies and applications essential to support the reconfiguration of key relationships in and around the organizations. Friends of the Earth and the Samaritans are exceptions to this trend. Case studies of these organizations suggest they are using information and communication technologies to reshape internal relationships and reconfigure relationships externally. The extent to which the organizations are reconfiguring around intelligent campaigning and intelligent client service is tempered by their long‐standing values.     

Promoting Philanthropy? News Publicity and Voluntary Organizations in Canada

This paper reports exploratory data from a broader study that examines media representations of the voluntary sector in Canada. It specifically identifies the resources and organizational attributes of Canadian voluntary groups that appear to be important for receiving mainstream news coverage. The data identifies four sets of characteristics of more than 500 voluntary organizations: demographic variables, association type, noneconomic resources, and economic expenditures. These characteristics are examined in terms of their relationship to news coverage. The data suggest that area of activity is significantly related to the amount of media attention that organizations receive. However, the amount of media attention that an organization receives is most strongly influenced by its yearly budget. The implications of these findings are discussed in relation to both current debates about advocacy in the voluntary sector and important contextual developments that are transforming the communication environment in which charities and nonprofit organizations in Canada operate. We also draw comparisons to news coverage of the voluntary sector in other liberal democratic countries.     

Cleaning Up Water? Or Building Rural Community? Community Watershed Organizations in Pennsylvania*

Abstract Recent initiatives from state and federal government agencies have helped foster the formation of community‐based watershed organizations. Although there is a great deal of enthusiasm about the potential of these organizations to enhance water quality, relatively little attention has been paid to the impacts these organizations may have on the well‐being of rural communities more generally. Assessments of effectiveness have typically focused on specific activities and accomplishments, rather than a broader range of community‐based effects. In short, we ask whether community‐based environmental management improves community as well as environment. Our research utilized a mixed‐methods design, including a statewide mail survey of all Pennsylvania watershed organizations, followed by in‐depth interviews with 28 rural watershed organizations. This sequential approach progressively explored in more detail definitions of effectiveness, including the building of rural capacity. We find watershed organizations are potentially effective mechanisms for building local leadership, enhancing the skills of rural residents, and making valuable connections with other communities, facing similar water‐resource and rural‐development issues. However, the range of issues with which local watershed organizations engage and the methods they currently utilize may eventually limit their usefulness.     

Legitimacy without Mobilization? How Social Justice Organizations Defend their Democratic Credentials

Qualitative Sociology - This article examines how and with what consequences social justice organizations defend their legitimacy as democratic representatives, especially in circumstances where...     

Strength in Diversity? Group Heterogeneity in the Mobilization of Grassroots Organizations

Grassroots groups often find that they need to manage issues of diversity along racial/ethnic, class, gender, religious, and/or citizenship lines, among several other axes of difference. There are strong reasons to expect that diversity is a benefit to such groups, especially in terms of coalition breadth and the widely held expectation that internal heterogeneity helps organizations to resolve collective action dilemmas. Nonetheless, a long tradition within sociological research sets out the expectation that group heterogeneity thwarts the formation of collective identities and group solidarity, and therefore limits the potential for effective organizing. With a particular emphasis on groups active in local community‐based organizing since the 1970s, we review studies on a variety of features of group diversity and their effects on mobilizing processes. We find that although researchers remain somewhat divided on these critical issues, the preponderance of evidence suggests that managing diversity poses significant challenges for grassroots organizing efforts. While these challenges may not easily be overcome, we point to a variety of cases in which group differences offered a significant asset to social change efforts.     

How do International Volunteering Characteristics Influence Outcomes? Perspectives from Partner Organizations

This study examines how different types of international volunteering influence common program outcomes such as building organizational capacity, developing international relationships, and performing manual labor. Survey responses were collected from 288 development-oriented volunteer partner organizations operating in 68 countries. Data on the duration of volunteer service, the volunteers’ skill levels, and other variables were used to develop a rough typology of international volunteering. Binary logistic regression models then assessed differences in outcomes across five volunteering types. Findings suggest that future research needs to be more precise about how the nuances and complexity of diverse forms of international volunteering influence outcomes.     

Does Size Really Matter? Organizational Size and Innovations in Nonprofit Organizations

The purpose of this study was to investigate the relationship between size and innovation in a sample of nonprofit organizations. The author employed a number of size estimates (personnel and financial) and assessed different types of innovations (administrative and technological). Additionally, since the failure to take into consideration important contextual variables has been attributed to producing misleading conclusions about the relationship between size and innovation, the author controlled for those variables (formalization, centralization, specialization, leadership, board size, and organization's age) when assessing this relationship. The results of hierarchical multiple regressions showed that although the personnel size estimates were important predictors by themselves, their significance disappeared when contextual variables were introduced. Board size and organization age were significant predictors of administrative innovations. Board size was the only significant predictor of technological innovations, as well as of a total number of innovations.     

What Changes MSW Students' View on the Mission of Social Work?

Little is known about how professional social work education affects students' view on the social work mission. Using a secondary analysis of larger longitudinal data collected from masters in social work (MSW) students in California, USA, this study sought to explore the relationship among the students' demographic characteristics, their primary reasons for pursuing an MSW degree, and their view on the mission of social work at the time of entering an MSW program, whether the students' view on the mission of social work changed in the course of an MSW education, and factors contributing to a change of MSW students' view on the social work mission—individual adaptation vs societal change—between the beginning and the end of the MSW program. The results showed that students' degree of social action involvement, type of field practicum, and ideological variables predicted students' view changes or adherence between entering the MSW program and graduating.     

Does Revenue Diversification Predict Financial Vulnerability Among Non-governmental Organizations in sub-Saharan Africa?

Non-governmental organizations (NGOs) in sub-Saharan Africa (SSA) experience financial challenges that hinder efforts to promote social change and development. Revenue diversification is one adaptive response to these challenges, yet there is a lack of evidence concerning the relationship between revenue diversification and financial vulnerability among NGOs in SSA. Using data from an online survey of NGOs (N = 170), we hypothesized that a greater number of revenue sources is associated with lower probability of financial vulnerability, while a greater level of dependence on international funding is associated with higher probability of financial vulnerability. Results from probit regression models controlling for organizational characteristics indicated partial support for hypotheses. Having four or more types of revenue was associated with 87% lower probability of financial vulnerability compared to having one type of revenue (p < 0.001). Also, NGOs with up to half of their budgets covered by international sources had 17% lower probability of financial vulnerability compared to NGOs with no international funding (p < 0.05). Implications for future research to further explore these relationships are discussed.     

What Influences the Location of Nonprofit Organizations? A Spatial Analysis in Brazil

What are the local characteristics influencing where new nonprofits will be established? How important are community needs, available resources, or the existence of similar organizations for nonprofits’ location? This paper analyzes how the characteristics of 5562 Brazilian municipalities in the year 2000 help explain the location of nonprofits formed between 2001 and 2010. Based on geographically weighted regressions, results indicate that neither access to resources nor poor socioeconomic indicators are powerful influences on nonprofit location in Brazilian municipalities. The main predictor of nonprofit entry is a high pre-existing density of nonprofits in that area. These findings, however, vary across regions and nonprofit fields of activity. By mapping the effect of key explanatory variables, this paper helps understand nonprofit location. The methodology and findings on nonprofit location presented here are novel and may contribute to research in other countries.     

Do Millennials Care About NPOs? Intergenerational Differences in Attitudes Towards Nonprofit Organizations

In this study, we analyse whether there are differences in attitudes towards nonprofit organizations (NPOs) between the generational cohorts of Baby Boomers, Generation X, and Millennials. We do so by analysing survey data from Switzerland in two steps, a Bayesian estimation as well as a cluster analysis. The overall results suggest that there are, at best, only few and small intergenerational differences: the only consistent effect we find are the more negative attitudes of the Baby Boomer cohort towards professional associations and towards sports NPOs, but those differences could be due to life cycle rather than intergenerational effects. Overall, our results suggest that the Millennial generational cohort is at least as interested in and willing to engage with NPOs as previous generational cohorts.