New voices in social work: an explorative study of female Turkish and Moroccan-Dutch professionals in social work in the Netherlands

In social work, the participation of Turkish and Moroccan-Dutch professionals, second and third generation migrant women from a Muslim background, is increasing. In this participative qualitative inquiry, new professionals were actively involved as co-researchers, doing research with peers from the same background. The question addressed is how these professionals deal with identity tensions and if they find positive sources of identification in social work. The new professionals claim a positive identity, connected to what they consider their strength and in particular their faith and ‘otherness’. At the same time, this increases their vulnerability, in a context in which Islam by some is considered a threat to society. The importance of a supportive professional social work identity is advocated.     

Standardisation—the end of professional discretion?†

This article analyses and discusses standardisation in human service organisations and its implications for professionals and for professionalism in social work. The theoretical framework derives from neo-institutional theory and theories regarding professionalism. By highlighting the role of professionals within a field influenced by organisational demands and market endeavour, this article contributes to the understanding of increased standardisation as a way to reduce uncertainty and enhance legitimacy for human service organisations, but at the expense of traditional professional discretion. This development has been interpreted as de-professionalisation and as an adjustment to organisational demands. It could also be seen as a professional strategy to strengthen professional trust and provide a sense of certainty for professionals. It can also lead to professional uncertainty about how to handle the discretion in the light of standardised tools. This development might, depending on the organisational context and the individual professional's choices, result in a manual-mental specialised professionalism as well as a strictly mechanical form of work. Standardisation thus puts high demands on professionals and how they use the professional discretion, since professionalism requires professionals capable of handling a mix of logics without totally yielding discretionary power and making professional judgement.     

Social work in Spain: a new social and economic reality to develop in practical academic training

This work focuses on understanding how the current Spanish economic crisis is generating changes in the social and economic reality in which social work degree students are developing their practical training and on knowing if this new reality has an impact on their training and on the vision, they can create of the profession. Using a mixed qualitative methodological approach, we aim to visualize and analyze the opinions and insights that both social work professionals and students provide. Online and face-to-face interviews were conducted with social workers working as practice tutors. Likewise, two focus groups were set up and social work degree students at the Universitat Rovira i Virgili (Spain) were also interviewed. The main results show that the new scenario creates a debate not only among professionals, but also among the students themselves. They value this stage as an opportunity to rethink their future professional practice. This article may be applicable to the European context, given that the economic crisis is affecting, to a greater or lesser extent, on the different welfare states in Europe.     

Turkish and Moroccan Dutch professionals in social work

This article describes the perspective of newly started female Turkish and Moroccan Dutch professionals in social work and explores how they connect to the social work profession. Social work in the Netherlands attracts many of these young ‘new’ professionals. These second-generation women from a Muslim background are considered a ‘progressive force’ within their communities and can play an important role in ‘remaking the mainstream’. Increasing diversity and complexity go hand in hand with high expectations and claims. Muslim, gender, ethnic and professional identities have to be combined and demand high flexibility in doing boundary work.     

Professional competencies in social work education for the third sector in southern Spain

The education of social workers in the Spanish university is structured around the professional competencies that will subsequently be applied in the labour market. As social work is a profession focused on the provision of social welfare and the prevention of social exclusion, it is expected of social workers that they become analytical, thoughtful professionals within their environment and that they play an active role in preventing social exclusion and inequality. However, there are important splits and contradictions between the official recognition of such competencies by universities and their effective implementation in the labour market. In this paper we analyse the main constraints and contradictions involved in the acquisition of the professional skills of social workers in their transition to the labour market. To do this, we focus on the specific case competencies in professional field of the third sector in Andalusia     

Professional discretion and length of work experience: what findings from focus groups with care managers in elder care suggest

ABSTRACT

Research has explored how care managers in elder care – who often function as ‘street-level bureaucrats’ – regard professional discretion. The way in which length of work experience affects care managers’ use of professional discretion remains, however, unexplored. This article present findings from 12 focus groups with 60 care managers. By bringing attention to how care managers experience the needs assessment process, this article sheds light on how these ‘street-level bureaucrats’ struggle when they try to balance their clients’ needs against institutional frameworks and local guidelines. Length of work experience seems to play a role in how care managers claim to use professional discretion. Experienced care managers describe how they deviate from the guidelines at times in order to create an increased scope of action in their decision-making process. Those with less time in the profession describe greater difficulties in this respect. Findings suggest that research should explore if length of work experience plays a role in the actual way in which care managers assess needs and make decisions. As such, they contribute to our understanding of how needs assessment processes are navigated by professionals while also pointing towards the nature of professional discretion in gerontological social work.     

To See Ourselves As Others See Us? Incorporating the Constraining Role of Socio‐Cultural Practices in the Theorization of Micropolitical Resistance

In this paper, I explore micro‐political resistance (defined as resistance at the level of meanings, identity or subjectivity) within the context of professional part‐time working. Using Skeggs' (1997) notion of dialogical recognition, which refers to an individual's identification with negative portrayals of the social categories to which they belong, I argue that in transgressing dominant (and taken‐for‐granted) workplace norms, part‐time professionals experience guilt and a sense that they may not be fulfilling their professional obligations. Based on a qualitative study of part‐time working in the UK police service, I show how part‐time professionals navigate these feelings by both drawing attention to the instrumental value of conforming to certain work‐based norms, specifically long hours, and by refusing deployment to tasks and roles that they see as peripheral to their professional identities. It is through such refusals, I argue, that the micropolitical resistance I illustrate in this paper can be understood as effective because of its impact on how everyday routines are performed.     

Looking for ‘social work’ in school social work

School social workers can be seen as a professional group operating on the margin of an educational logic that dominates schools as institutions. This conditions what tasks they are assigned and what aspects of social work knowledge they will find relevant. On the other hand, the role as a sole professional and relative outsider in the organization provides a potential for school social workers to transcend established theories of social work practice. This article aims to investigate how social work theory is applied in school social work. Twelve semi-structured interviews with school social workers were analysed in terms of how they relate to four knowledge approaches derived from the literature: task-centred, systems theory, strengths and anti-oppressive. Contrary to claims within the sociology of professions that social work practice is formed largely by organizational context rather than a discipline-specific knowledge base, the interviewees seemed to lean on a robust professional foundation within social work theory. Interviewees strongly emphasised their role as working for the individual pupil and positioned themselves as somewhat in opposition to a somewhat oppressive school environment.     

The Role of Supervision in Professional Development of Social Work Specialists

The professionals use social services supervision as an educational and administrative process, meant to support. Supervision is a relatively new field introduced in the Romanian social welfare institutions. The article approaches the role of supervision in the process of professional development of social workers, following a research based on Grounded theory. We conducted this research into an elite NGO, in the North-Eastern Romania, in the domain of child protection. Supervision is a social practice based on the relationship between a person with extensive professional experience and a professional effectively involved in case management. Supervision is seen as a prerequisite to quality social services organization. Effectiveness of the supervision process may be an indicator of the quality of social work practice in an organization. The data were collected through interviews of participants in the research. The interviewed subjects operate with a definition of the supervision as being a practice based on individual or group interview, formal or informal, consisting in a series of specific phases (initial, development, end). Supervision involves the establishment of professional relationships between the participants and the quality of services and training received. This definition is partially different from those in the literature.     

Motivations to become a master in social work: a typology of students

ABSTRACT

In the field of social work education, many studies address students’ motivations to become social workers. Most of these studies focus on bachelor‘s students in social work and confirm that altruistic and expressive motivations underlie students’ decisions to enter the social work profession. However, few studies focus on students earning a Master in Social Work (MSW). The purpose of this paper is to explore why students want to earn a master’s degree in social work. An online questionnaire was developed, and the results of six focus group discussions were used. The sample includes 116 graduates from the past 8 years and current students from the MSW programme at the University of Antwerp. We use exploratory factor analysis and identify two types of motivation. In line with earlier studies, we find that the first type is an expressive motivation. These students want to learn more about poverty and social justice and are motivated to improve the life conditions of vulnerable target groups. The second type is an instrumental motivation. These students are oriented towards the development of their professional careers.     

The problem of justification in social work

Abstract

In this paper we argue that the real test of professional social work practice is whether it can be plausibly, effectively and defensibly justified. Since the early 1950s social work in Australia has engaged in a strategy of professionalisation. This strategy and its implications were described by McDonald and Jones in 2000. This paper supports the concerns expressed. We argue that the way out of our profession's dilemma is by focusing on the problem of justification. The main questions addressed by McDonald and Jones appear to be: What is professional social work practice? Does the concept of professionalism serve us and our clients well now? What form should social work take in the future? Their answer is ‘that the “strategy of professionalisation”, as conventionally conceived by Australian social work, is no longer viable in the emerging milieu.’ We build on that answer by exploring the notion of justification in terms of the concepts Foundationalism, Coherentism and Reliabilism. We conclude by suggesting that the immediate task for social work in this new century is to solve the problem of justification.     

Picturing social work,puzzles and passion: exploring and developing transnational professional identities

ABSTRACT

Exploring and in turn developing professional identity is a challenge faced by social work programmes, nationally and internationally. This paper developed from the authors’ shared research interest in how social workers and students of social work develop and express their professional identities. We report findings from a workshop designed to explore how a group of social workers from different countries conceptualised social work identity, including the effects of transnational and cultural contexts. Our starting point drew on theoretical concepts developed in Wiles’s research, in which the term professional identity is used to convey multiple meaning, and the method developed in Vicary’s research which uses drawing to elicit data. We found that a collective identity is shared across national boundaries albeit, and ironically, that this shared identity has components that are not cohesive and are continually being redefined. In the participants’ own words, the notion of social work identity is always just out of reach conceptually, or ‘over the horizon’. Tensions in identity were also revealed, alongside a sense of passion or deep commitment. These findings complement and add to the existing literature on exploring and developing professional identity in social work.     

Making space for ‘the social’: connecting sociology and professional practices in urban lighting design

Lighting is increasingly recognized as a significant social intervention by both lighting professionals and academic social scientists. However, what counts as ‘the social’ is diverse and contested, with consequences for what kind of ‘social’ is performed or invented. Based on a long‐term research programme, we argue that collaboration between sociologists and lighting professionals requires negotiating discourses and practices of ‘the social’. This paper explores the quality and kinds of spaces made for ‘the social’ in professional practices and academic collaborations, focusing on two case studies of urban lighting that demonstrate how the space of ‘the social’ is constrained and impoverished by an institutionalized division between technical and aesthetic lighting. We consider the potential role of sociologists in making more productive spaces for ‘the social’ in urban design, as part of the central sociological task of ‘inventing the social’ (Marres, Guggenheim and Wilkie 2018) in the process of studying it.     

Named social workers – better social work for learning disabled people?

In 2016, the Department of Health in England announced that it would pilot the role of Named Social Worker. We chose to be part of the pilot because we regularly witness too many people’s lives being defined by restrictions imposed by professionals. Erroneous associations between the concepts of risk and danger have become the norm in how learning disabled people’s decision-making is perceived and managed. However, we believe social workers educated in the social model of disability and grounded more generally in disability studies offer an alternative perspective. The pilot is an opportunity to test our hypothesis that social work practice rooted in social model thinking can successfully challenge oppressive practice and disabling barriers, thus providing the opportunity for social workers to genuinely be ‘servants not masters’ in the lives of disabled people.     

Social work and social control in the penitentiary system: an empirical study in northern Italy

In Italy there is a prison and probation system based on a rehabilitative model, which is connected with social policies and entrusts relevant tasks to the helping professions. Among these, social work is affected by changes in social policies, marked by the influence of neoliberal thought. Contemporary sociological studies highlight the transition from a model mainly focused on ensuring social welfare, to a model in which the dominant interest is to increase effective social control. In this transition there has been an impoverishment of social protection for the most vulnerable segments of the population. This article presents the results of a qualitative research study carried out in northern Italy, among professionals working in the penitentiary sector (mainly social workers). Research has focused on the representations of the respondents on specific issues, including: the relationship between the crisis of the welfare state and the penal-welfare system; the culture of control and the changes in the role of social workers. Results show, inter alia, that social workers reject punitive responses, especially those towards the most disadvantaged social groups. Moreover, in this crisis of the welfare state and the rehabilitative model, political ideals, felt by the entire professional community, seem to be lacking.     

How do social work novices and experts solve professional problems? A micro-analysis of epistemic activities and the use of evidence

Evidence-based practice in social work is an intensely debated topic, with many differing perspectives on how it should be done. However, we know surprisingly little about how social workers actually engage in professional problem-solving and about the knowledge base of those processes. To shed light on this topic of social work expertise, we present a novel model of scientific reasoning and argumentation and investigate how experts and novices differ in the reasoning processes they engage in as they are confronted with social work problems. Vignettes were used to capture reasoning processes, and the corresponding verbal data were then analysed. In this study, 26 probation officers and 22 social work students participated. The findings show that experts differ from novices with respect to both their knowledge bases and the epistemic activities in which they engage. Furthermore, a cluster analysis revealed three common problem-solving strategies: evidence-based solution seeking (15 experts and 15 novices), shared problem-solving (8 experts) and explanation seeking (1 expert and 7 novices). The results indicate the need to improve the practical problem-solving skills of students through situated teaching methods.     

Planning to work for free: building the graduate employability of planners through unpaid work

In the context of an increasingly precarious and competitive graduate labour market, exposure to pre-graduation professional work experience is becoming an increasingly critical feature of graduate employability. Outside the creative professions the contours of this shift have received comparatively little empirical attention. This study provides evidence of increasing participation in unpaid work beyond the creative industries where it is well established as a common practice. This study examines the complex patterns of opportunities and challenges that are created for and by Australian urban planning students in gaining relevant exposure to professional work, with a particular emphasis on participation in unpaid work experience. Through the lens of employability and the voices of early career professionals, this study explores the complexity of decisions to engage in unpaid work and identifies the potential personal and professional implications of these decisions. Focussing on the ways decisions around unpaid work are shaped by a range of factors including labour market conditions and disciplinary norms the findings yield new knowledge of how unpaid work is practised and shaped as a principal means through which employment-related advantage and enhanced employability in education to employment transitions is sought by participants and the potential implications of this.     

Identity development among social workers,from training to practice: results from a three-year qualitative longitudinal study

During their training, social work students embark on a process of professional identity (PI) development which will continue to evolve even after graduation. While the literature has begun to point out factors that may facilitate PI development, research that documents the various processes and narratives of identity development is scarce, including in social work. Because PI is known to be influenced by many aspects pertaining to personal, educational and occupational contexts, and because those contexts can be varied, it becomes important to explore PI development from initial training to professional practice and map which aspects may be influencing the experience, and how they do so. Drawing on a longitudinal qualitative methodology, we explore the experience of six young social workers and map the development of their professional identities over the course of nearly three years. Meetings during their final year of undergraduate studies, and again after 6 and 18 months of employment, reveal some of the aspects that emerged as fundamental facilitators of or impediments to a strong PI. This article concludes by suggesting ways to foster a stronger sense of PI among social workers going forward.     

New social intervention technologies as a challenge in social work: IFSW Europe perspective

ABSTRACT

This study aims at analyzing the degree of training, use, and practice of the new technologies among the social work professionals in their work environment and at finding out their main reluctance or reservations to a more intensive use of ICTs in the performance of their tasks. For this purpose, a structured and closed questionnaire has been sent to the chairpeople of the professional organizations’ members of the International Federation of Social Workers Europe (IFSW Europe), which also includes Turkey and Israel. The reason for this choice lies in the fact that the representatives for the professional organizations have a privileged view on the situation of the profession from a global perspective and are the key informants on the current situation surrounding the social workers. This study allows us to know, among other results, that the success of ICTs among the professionals will depend on their ability to adapt to the specific professional nature of the social worker in the intervention domain. However, the uncertainty regarding the security of the personal data treatment, regarding the increase of the non included or paid work hours, and also, regarding the increase of professional stress are key factors explaining the reluctance of some professionals to a more intensive use of ICTs.     

Existential social work and the quest for existential meaning and well-being: A conceptual framework

ABSTRACT

The aim of this article is to conceptualize “existential social work.” A greater understanding of what existential social work means may enable social workers and those studying social work to see how its practice can reveal “the truth” about human existence and how they, as professionals, can enhance existential meaning and existential well-being among their clients. In such work, existential social workers have at their disposal tools such as the Frankl therapeutic approach to existential analysis (i.e., logotherapy) as well as spiritual-sensitive modalities (prayer and mindfulness). To interpret and understand apparent phenomena in the therapy is the ultimate goal with existential social work practices, thus providing clients with the opportunity to discover the meaning that exists in themselves. In addition, these practices pave the way for existential well-being.