Japan’s Innovation of Public Organizations in the Research and Development Field

The Japanese government implemented drastic restructuring of the central government in 2001. As a part of this reform, the incorporated administrative agency (IAA) system was newly introduced in view of carrying out certain public functions in a more flexible, business-like and autonomous way. Research and development activities in the public sector are now mostly conducted by the incorporated administrative agencies. In this article, the purpose of this reorganization is firstly described followed by the outline of this system and current accomplishments. In concluding, the Japanese undertaking of a new public organization is analyzed in comparison with the European and “Anglo-Saxon” countries.

Strategic Management in the Public Sector: Reflections on It’s Applicability to Iranian Public Organizations

Strategic management is a managerial story of private sector that has been transferred to the public sector. Many authors have challenged its applicability in public organizations. This paper discusses some important barriers to implementation of strategic management in the public sector empirically. After presenting a conceptual model, we examine several important factors that influence the failure or shortcomings of public sector strategic management. The last section of paper offers implications for theory and practice.     

Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?

Given the limitations in providing monetary rewards as an incentive in the public sector, Herzberg’s Two-Factor Theory of Motivation can be promising if it is applicable to public employees. This study identifies the effects of motivators and hygiene factors on public managers’ job satisfaction, and finds out if there is difference, compared to how private-sector employees are motivated. According to the findings, a majority of identified motivators in the previous research showed positive effects on job satisfaction among public managers, and public managers’ job satisfaction was not affected by hygiene factor as predicted in Herzberg’s study. Managerial implications are discussed.     

Stuck in a job: being “locked-in” or at risk of becoming locked-in at the workplace and well-being over time

In this study, being “locked-in” at the workplace is conceptualized as being in a non-preferred workplace while at the same time perceiving low employability. The aim of the study was to investigate how being locked-in or at risk of becoming locked-in (being in a non-preferred workplace yet currently satisfied, combined with perceiving low employability) relates to well-being (subjective health and depressive symptoms). The hypotheses were tested in a Swedish longitudinal sample (T1 in 2010 and T2 in 2012) of permanent employees (N?=?3491). The results showed that stability with regard to locked-in-related status (being non-locked-in, at risk of becoming locked-in, or locked-in at both T1 and T2) was related to significant and stable differences in well-being. The non-locked-in status was associated with better well-being than being at risk of becoming locked-in. Moreover, those at risk of becoming locked-in showed better well-being than those with stable locked-in status. Changes towards non-locked-in were accompanied by significant improvements in well-being, and changes towards locked-in were associated with impairments in well-being. The relationships that were found could not be attributed to differences in demographic variables and occupational preference. The findings indicate that being locked-in is detrimental to well-being. This has implications for preventative interventions.     

Implicit Leadership and Followership Theories “in the wild”: Taking stock of information-processing approaches to leadership and followership in organizational settings

For over 30 years information-processing approaches to leadership and more specifically Implicit Leadership Theories (ILTs) research has contributed a significant body of knowledge on leadership processes in applied settings. A new line of research on Implicit Followership Theories (IFTs) has re-ignited interest in information-processing and socio-cognitive approaches to leadership and followership. In this review, we focus on organizational research on ILTs and IFTs and highlight their practical utility for the exercise of leadership and followership in applied settings. We clarify common misperceptions regarding the implicit nature of ILTs and IFTs, review both direct and indirect measures, synthesize current and ongoing research on ILTs and IFTs in organizational settings, address issues related to different levels of analysis in the context of leadership and follower schemas and, finally, propose future avenues for organizational research.     

Changing Strategy Processes and Strategy Content in Public Sector Organizations? A Longitudinal Case Study of NPM Reforms’ Influence on Strategic Management

New Public Management reforms have been argued to intensify the use of strategic management in public organizations, but there is a need to understand how reforms influence specific aspects such as strategy processes and strategy content. The NPM reforms are expected to formalize and professionalize strategy processes and strategy content towards greater competitiveness, but this may counter cooperation between organizations, which is essential in many areas for overall service provision. Research has provided little empirical knowledge about the simultaneous competition and cooperation in the public sector. This study offers such knowledge via a panel case study of five Danish upper secondary schools over a ten‐year period during a large NPM reform. The study includes three rounds of interviews with school principals before, during and after the reform, combined with secondary data. The study shows that, during reform implementation, strategy processes become more formalized and professionalized, and that teachers, in particular, lose influence. Regarding strategy content, the authors find an increase in external focus and competition, though schools maintain a focus on cooperation. The results suggest that NPM reforms can significantly change strategic management in public organizations, and that this is not necessarily at the expense of cooperation, at least in the short run.     

Birds of a feather?: Firm sales growth and narcissism in the upper echelons at the CEO-TMT interface

Blending conceptual framing from the CEO-TMT interface literature with upper echelons decision-making theory, we develop a model of the role of CEO narcissism and narcissism in the upper echelons. We argue that narcissistic CEOs tend to have higher narcissism in their Top Management Teams (N-TMTs). In turn, TMTs characterized by narcissism can benefit from positive aspects of narcissism while avoiding its pitfalls; especially when strategic decision speed is slower and behavioral integration is higher. In a field study of 104 TMTs from publicly-listed South Korean firms, we find an association between narcissistic CEOs and N-TMT, and that N-TMT mediates in the indirect, conditional relationship between CEO narcissism and sales growth. We also invoke threshold theory in anticipation that outcomes associated with N-TMT may be nonlinear. In support of our threshold hypothesis, we find a curvilinear relationship between N-TMT and sales growth; and this curvilinear relationship is stronger for a small number of TMTs scoring high on N-TMT (> +2SD), where TMTs’ activities are defined by deliberative integration. The pattern of results we report provides evidence for the importance of accounting for narcissism in the upper echelons as a predictor of sales growth, and key contextual moderators of this relationship.     

“Pursuing Community Resilience through Outcome-Based Public Policies: Challenges and Opportunities for the Design of Performance Management Systems”

Public Organization Review - The purpose of this symposium is to contribute to the ongoing debate on this topic in the public administration literature by exploring the contribution of performance...     

Responsive Public Officials and Engaged Citizens: Myth or Reality? A Case Study of Water Rights Policy in Colorado

In the past decade nearly 20 Colorado communities have constructed kayak courses to provide recreational amenities and attract tourists. These projects were followed in some cases by applications for a new form of recreational water rights, which differs dramatically from traditional forms of water rights in Colorado. This paper investigates the role that citizens played in the legal and legislative battles that resulted in this policy change. Findings indicate that citizens demanded the construction of kayak courses across Colorado, to which local officials responded. Citizens generally were indifferent to water rights applications once kayak facilities were constructed, however. Government officials sought the water rights to protect their economic investment and their newfound tourist revenue.

A new approach to analyzing the Achilles' heel of multisource feedback programs: Can we really trust ratings of leaders at the group level of analysis?

This research addresses the Achilles’ heel of all multi-source leadership feedback programs regardless of whether they use 360°, 270°, or 180° ratings. Namely, should all feedback be universally aggregated by feedback groups and reported to respondents? A sample of raters from the Center for Creative Leadership (N = 15,500 including subordinates, peers, and others) was grouped to align with each raters’ matching focal subject (J = 1,550). Two scales from CCL’s Benchmarks instrument (Building and Mending Relationships and Career Management) were used to: (1) predict a derailment factor (Problems with Interpersonal Relationships) and (2) determine the operative level of analysis and its aggregation characteristics using Within and Between Analysis (WABA). In many cases, the variables under consideration did not aggregate optimally. Using a technique based upon each group’s coefficient of variation as a measure of internal consensus, between 3% and 25% of groups should not have their averages reported. Alternative approaches are discussed.     

‘An opportunity for other men and a threat to other women’: workplace harassment at the intersection of marital status and gender in Sri Lanka

The aim of this exploratory study is to identify the ways divorced women experience workplace harassment at the intersection of marital status and gender in an Asian context, using the theory of intersectionality. Employing qualitative research approach, in-depth interviews with 12 divorced women were carried out. Results indicated the ways in which the participants get caught between ideological norms and beliefs about marriage and women that trigger distinct forms of harassment such as sexual harassment (sexual propositions and unpleasant flirtation), mistreatment (rumour-mongering, unsolicited/derogatory remarks, and ostracization/social exclusion), and discriminatory treatment (denial of promotions and positions as well as dismissal of achievements). Mostly subtle and at times blatant, the interplay of power dynamics, female misogyny, and intra-gender competition arising out of societal structures and deeply entrenched beliefs about women and marriage are seen as the basis for the manifestation of these forms of harassment. These findings advance the understanding of harassment, divorced women, and intersectionality, while also highlighting important implications for Human Resource Development professionals in addressing this grave issue at work.     

The effect of the formation of “the water industry” in England and Wales with particular reference to engineers employed on water functions

The introduction sets out the aims of the article, i.e. to describe the setting up of the Water Industry in England and Wales in 1974 when powers and duties were transferred by the Government to newly created Water Authorities at the same time that Local Government was reorganized. The present situation is compared with that pertaining in 1973 with particular reference to the training, career prospects and status of the professional engineer working on water-related functions. The second section describes the organization and management of the services relating to the abstraction, distribution and treatment of water prior to 1974, whereas the next section treats the present day. The introduction of the Water Act 1973 meant that the provision of all services relating to water were entrusted to ten Water Authorities. Their structure and activities are considered.Direct comparison of expenditure and efficiency prior to and following the formation of the Water Industry is not possible because of the revised boundaries and the split of responsibilities. Such figures as are applicable are set out in the fourth section and the effects, particularly in their impact on professional engineers, are considered.The broad effect of the setting-up of the Water Industry is summed up from the point of view of the consumer and the engineer engaged in the industry. Some pointers to the future improvement in the management of the industry are set out.     

Crafting effective environmental strategies: A “model of learning” from the chemical and pharmaceutical industries

While creating and implementing effective environmental strategies, firms collect and process information from many interconnected “learning environmental.”These “models of learning” serve to develop environmental knowledge and cultural beliefs that guide, coordinate and synchronize actions at the corporate and subsidiary levels. In this way, best environmental practice becomes institutionalized within the organization.This article examines both the formal and informal processes that firms use to identify and transform environmental strategies into accepted organizational practices. Environmental, health and safety (EH & S) managers, in particular, should embrace the notion that systematically gathering and sharing such information across the organization can have profound implications for a firm's environmental performance. Firms that capture and disseminate the critical environmental knowledge of their members can be well positioned to attain environmental leadership roles in their industries.     

FEMA and the Witt Revolution: Testing the Hypothesis of “Bureaucratic Autonomy”

In the wake of widespread criticism for its poor performance in Hurricane Andrew in 1992, FEMA became a more effective organization under the leadership of James Witt (1993–2001). One answer to the question of how and why FEMA improved so rapidly and significantly during this period is Carpenter’s (2001) theory of “bureaucratic autonomy.” This paper defines the minimum conditions Carpenter considers necessary for the term, evaluates their applicability to FEMA during this period, and briefly examines alternative explanations for FEMA’s organizational transformation. It concludes that the innovation and entrepreneurship FEMA demonstrated during this period do indeed meet the criteria for “bureaucratic autonomy.”

Acting with the best of intentions… or not: A typology and model of impression management in leadership

Impression management (IM) is important for effective leadership. Followers accept influence from individuals who meet their perceptions of what it means to be a leader, and IM is an important way of impacting those perceptions. Yet, the extant literature on leader IM is fragmented. We unify the literature in this area by creating a multi-dimensional typology and multi-level model of IM in leadership. We examine the multi-dimensional nature of IM as a construct composed of information processing, communicative, and goal-directed components, thereby creating eight IM archetypes. Then, we examine how IM can be used to impact follower perceptions of the leader through the lenses of transformational/charismatic, authentic, and leader categorization theories. This research unites a currently fragmented area of research and sparks new questions about how leader behaviors can be used to influence followers toward multi-level leadership outcomes.     

A model for regulatory reform in Canada: From “command-and-control” to “assured compliance”

Due, in part, to severe budget constraints, the Alberta Energy and Utilities Board (EUB) moved from a traditional command-and-control regulatory system to a system that incorporates several characteristics of self-regulation. The EUB, the regulatory body for the energy industry in Alberta, Canada, refers to the new system as “compliance assured by audit and penalty”. This new system, which may have relevance to other nations struggling with similar developments, utilizes a classification scheme based on a company's past performance. This allows the EUB to target resources toward companies identified as having the greatest need for regulatory performance improvement. This case study discusses the drivers for change, the process of change and the lessons learned, and raises several questions relating to the business implications.     

Safe-by-Design: Stakeholders’ Perceptions and Expectations of How to Deal with Uncertain Risks of Emerging Biotechnologies in the Netherlands

Advanced gene editing techniques such as Clustered Regularly Interspaced Short Palindromic Repeat (CRISPR)/Cas have increased the pace of developments in the field of industrial biotechnology. Such techniques imply new possibilities when working with living organisms, possibly leading to uncertain risks. In the Netherlands, current policy fails to address these uncertain risks because risk classification is determined process-wise (i.e., genetically modified organism [GMO] and non-GMO), there is a strong focus on quantifiable risks, and the linearity within current governance (science–policy–society) hinders iterative communication between stakeholders, leaving limited room to anticipate uncertainties at an early stage of development. A suggested concept to overcome these shortcomings is the Safe-by-Design (SbD) approach, which, theoretically, allows stakeholders to iteratively incorporate safety measures throughout a technology's development process, creating a dynamic environment for the anticipation of uncertain risks. Although this concept originates from chemical engineering and is already widely applied in nanotechnology, for the field of biotechnology, there is no agreed upon definition yet. To explore the possibilities of SbD for future governance of biotechnology, we should gain insight in how various stakeholders perceive notions of risk, safety, and inherent safety, and what this implies for the applicability of SbD for risk governance concerning industrial biotechnology. Our empirical research reveals three main themes: (1) diverging expectations with regard to safety and risks, and to establish an acceptable level of risk; (2) different applications of SbD and inherent safety, namely, product- and process-wise; and (3) unclarity in allocating responsibilities to stakeholders in the development process of a biotechnology and within society.     

The stressor–strain relationship in diary studies: A meta-analysis of the within and between levels

Daily diary studies use the same set of measures repeatedly for several days. Within the work stress domain, these studies are able to isolate the effects of daily exposure to stressors within people from the general level of stressors between people. This meta-analysis investigated both content-related and methodological aspects of workplace stressor–strain relationships in diary studies. Results from 55 unique samples (a combined sample size of 5409) indicated that the magnitude of the stressor–strain relationship was stronger at the between-person level than the within-person level. Further, when the stressor was measured prior to the strain (within the same day), the relationship was somewhat stronger than when stressor and strain were measured concurrently. This suggests that stressor–strain effects might take some time to fully manifest. Differences were also detected among types of strains: affective strains had stronger relationship with stressors than behavioural strains. There were also differences in the stressor–strain relationship depending on both the type of strain and the timing of their respective measurement (concurrent versus predictive), suggesting that certain strain responses require more time to manifest. Overall, this meta-analysis elucidates important considerations in the design and interpretation of diary studies on occupational stress.