SATISFACTION?

This study analyzes 1973 Quality of Employment Survey data to examine how work-place gender composition affects women's work-related psychological well-being. With individual, job, and organizational characteristics controlled, women in predominantly-male work settings are the most satisfied with their jobs. This supports theories that women's intergroup relations improve as their relative numbers decline and previous accounts of women's social comparison processes. The least satisfied women are in "female-tilted" settings (15–30% male), apparently reflecting favored treatment of the male minority, to their female co-workers' frustration. Neither job-related depression nor job-related self-esteem relates to workplace gender composition. These results for women are compared to a recent study of men (Wharton and Baron 1987) that reports more substantial links between gender composition and psychological well-being.     

Making people feel good: Workers' constructions of meaning in interactive service jobs

This paper analyses the experiences of women who work in residential real estate sales, to identify the factors that lead women to choose and keep this occupation. In-depth interviews provide the data for a case study of the importance of various job traits in determining job satisfaction for a specific category of workers. The more general question concerns workers' constructions of the emotional labor involved in interactive service work. Within a general queueing model, this paper focuses on job queues. Specifically, I examine workers' preferences for jobs and the factors that contribute to positive ranking of the job after workers' initial experiences with it. Findings show that although the women's experiences on the job have disappointed their expectations, most remain satisfied with their work and plan to stay in the field. The reasons for this high level of satisfaction are related to characteristics of the workers—the women's educational and skill levels, and the limited alternatives that they perceive for themselves, and characteristics of the job—its autonomous nature and the emotional labor it entails.     

WHEN THE SCREEN GOES BLANK: A Television Plant Closing and Its Impacts on Workers

Using survey and interview information, the impacts of job loss on former employees of a Zenith Corporation plant in Springfield, Missouri, are identified and placed in the context of existing research findings. Even in the "New Economy" period of national economic expansion and in a robust local job market, many displaced workers endured significant drops in earnings and benefits and experienced decreased work satisfaction. Although women took longer than men to become reemployed, displacement did not lead more women than men to withdraw permanently from the labor force. Additionally, the plant closing led some workers to adopt more critical attitudes toward big business and government and to strengthen their support of organized labor. A model that predicts perceived negative impacts of displacement and links them to disaffection with business and government is presented. The study also explores reasons why programs for displaced Zenith workers were not broadly effective and suggests ways that such programs could be reformed to be of greater use for future dislocated workers.     

Helping Women and Protecting the Self: The Challenge of Emotional Labor in an Abortion Clinic

One of the central problems in the performance of emotional labor at work revolves around how workers balance the needs of the job with those of the self. Drawing on data collected through participant observation and from in-depth, loosely structured interviews with nine clinic employees, this study analyzes how one group of abortion clinic workers negotiated the difficulties associated with emotional labor in ways that allowed them to achieve this balance. More specifically, we examine the interactive processes by which workers categorized patients into distinct types and developed specific strategies, along a continuum from investment to detachment, that enabled them to cope effectively with each type of patient. The implications of these strategies for understanding the connections between self, emotion, and authenticity are also discussed.     

Relationships between work–life balance and job-related factors among child welfare workers

This study examined the relationships between work–life balance and several job-related factors among 573 public child welfare workers in a northeastern state in the United States of America. It explored job-related correlates of work–life balance and the possible mediating role of work–life balance between these factors and job satisfaction. Multiple regression analysis demonstrated that the job-related factors organizational support, job value, work time, and income were significantly associated with work–life balance among child welfare workers. It also confirmed that work–life balance partially mediated the associations of organizational support and job value with job satisfaction. Implications for child welfare research, policy, and practice are proposed based on the empirical findings.     

New working conditions and consequences on activity of home healthcare workers

Home healthcare is steadily growing in Europe. There are a number of reasons for this development: aging population, rising hospital costs, preference to stay in one's own home. Nevertheless, it has been known that home healthcare workers are frequently exposed to a variety of potentially serious occupational hazards. Furthermore, emotional labor is frequently high in this profession. This paper describes an ergonomic study conducted at a home healthcare service. The research focuses on analyzing working conditions of home healthcare aides and nurses, as well as the impacts of their work in terms of job satisfaction, well-being, emotions at work, relationships with the others and occupational stress. The study show that employee strategies are specifically centered around preserving the relationship between patients and workers and coping with the job demands. This paper also shows that home healthcare workers express emotions and conceal them from others. Finally, recommendations discussed with the manager and workers to improve working conditions in this sector led to practical proposals: for example, implementing certain equipment items better suited to difficult care, encouraging assistance between healthcare workers when operations require this through adequate organizational measures, extending work emotion-focused discussion groups with management involvement.     

Domestic Division of Labor and Self/Organizationally Employed Differences in Job Attitudes and Earnings

This study analyzes the association between self-employment and work-related outcomes including negative spillover between work and home, earnings, and job attitudes. National Study of the Changing Work Force 1997 data support the idea that self-employment provides workers with more scope for matching work activities to their presumed roles in the domestic division of labor. Among married women, the self-employed experience is associated with less negative spillover from job-to-home, greater job satisfaction, and less job burnout. Where pre-school children are present, the earnings of self-employed women are much less than the earnings of the organizationally employed. Among men, self-employment is associated with more job-to-home spillover when there are small children in the family, and with greater job satisfaction.     

Replication: Emotional well-being and unemployment – Evidence from the American time-use survey

We use data from the well-being module of the American Time-Use Survey (ATUS) 2010–2013 to reexamine the relationship between unemployment and emotional well-being. We replicate two previous studies (Krueger & Mueller, 2012; Dolan, Kudrna, & Stone, 2017) which have produced differing findings on this relationship, and analyze what factors cause the differences in their outcomes. We find that the results critically depend on the definition of employment statuses and the choice of well-being measure. The unemployed appear sadder and more in pain than the employed, but no other emotion queried in the ATUS has worse values for the unemployed than for the employed. Aggregate emotional well-being measures suggest that unemployment is not negatively related to emotional well-being. Applying a wider instead of narrow definition of unemployment tends to result in better emotional well-being scores for the unemployed, mainly because job leavers and new or re-entrants into the labor market report better emotions than the group of people who are unemployed due to an involuntary job loss.     

Women and changes in the Chilean economy: some questions

The author argues that a new development model that encourages greater participation of women in the work force in domestic piecework, temporary work, and subcontracting may further lead to the exploitation of women in Chile. The importance of women in economic development in Chile should be based on building skills, providing support child care services, reorienting women's education, and tax incentives. Chile over the past decade has achieved relatively stable economic growth and increased employment of women. During 1990-93 the growth of women in the work force increased at a rate of 16.8%, while men's presence increased by only 9.8%. The Chilean economy is based on a sophisticated modern sector and a labor-intensive informal sector. The Chilean model of development relies on cheap, flexible labor and a government approval of this model. Increased participation of women in the labor force is usually perceived as increased economic empowerment. A 1994 Oxfam study found that women were being forced into the labor market due to declines in family income and low wages. 46% of men and women received wages that did not cover basic necessities. The Chilean labor market is gender-stratified. Men are paid better than women for the same work. Men are in more permanent positions. Labor laws are either inadequate or violated, particularly for hours of work and overtime pay and conditions of employment and benefits. Traditional female jobs are those that rely on women's natural attributes. These unskilled attributes are rewarded with low wages. Little opportunity is provided for upgrading skills or acquiring new skills. Some women turn down advancement because of a lack of role models. Women have little opportunity to develop their self-image as workers. Poor self-images affect women's work attitudes and motivation. Some firms use competition between women to boost production. Chilean women remain in subordinate roles.     

Understanding the Juggling Act: Gendered Preferences and Social Structural Constraints

In this paper we use longitudinal data to test the strength of individual preferences and structural variables as explanations for married women's labor force participation. Data drawn from a subset of the Career Development Study are used to compare gendered preferences measured toward the end of adolescence vs. work and family structural variables as predictors of the actual number of hours married women work for pay. Family structures that push women out of the labor force and pull them into family work prove to be the strongest predictor of married women's employment hours, with work structures (e.g., aspects of good jobs) and the subjective definition of paid work as a career also being substantively important for explaining hours in the labor force. Our findings also indicate that attitudes formed before and during early adolescence do have a weak but statistically significant effect on married women's labor force participation, at least for baby boom women.     

The Effects of Race and Family Structure on Women's Spatial Relationship to the Labor Market

This study examines the intersection of race, family structure, and economic inequality through women's spatial relationships to the labor market. Using survey data from three major metro labor markets, we operationalize spatial relationships in two ways: first, using a conventional measure of commute time, and second, using an indicator of neighborhood job contacts to obtain employment. Results indicate that family structure exerts no direct effect on women's spatial relationship to the labor market. Race, by contrast, plays a strong role, mediating women's reliance on mass transit, their response to teenage kids in the household, and their likelihood of using neighbors to find employment. The result is a situation in which black and Latina women are more likely than white women to rely on localized job networks to obtain employment that requires longer commutes from home.     

Job stress and productivity increase

This paper examines mental and physical pressures that workers bear at work. The authors discuss how on the-job stress affects a person's capabilities and productivity, and how such pressures lend to higher incidences of accidents at work. The paper also discuss methods of reducing job-related stress and increasing productivity. An intervention was conducted amongst workers in a private firm. It shows mental and emotional pressure can affect performance and productivity of a worker on the job. One of the biggest influences of today's worker is on the-job stress. Job stress occurs when the requirements of the job do not match the capabilities, resources, or needs of the worker. This consequently affects how a person would normally deal with customer service problems, grievances, violence, conflict, and decisions on the job. Stress is an inevitable part of everyday life, and is therefore a distinct part of a person's job. To properly control the outcome of stress, there are certain precautions and methods that should be taken that will boost productivity.     

Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers

Workplace experiences that threaten the affective well-being of child welfare workers pose a hazard to child protection organizations as a whole. This study tests a series of proposed interrelationships of workplace demands and resources as predictors of burnout development and the subsequent impact of burnout on affective worker well-being (e.g. job satisfaction) using longitudinal data collected from a sample of public child welfare workers. This study uses multi-group path models to test hypotheses about the temporal order of the relationships between work demands and resources, burnout, and job satisfaction. The hypothesized models were tested individually by social support in the workplace and specialized child welfare training. The overall theory-driven conceptual model tested performed as was hypothesized with some noteworthy exceptions. Findings from the multi-group path models suggest that the type and level of job resource moderate the relationship between job demands, burnout and job satisfaction. Job demands had diverging effects on several relationships in the model with the exception of two relationships. The relationships between emotional exhaustion and depersonalization and emotional exhaustion and job satisfaction were consistent across all groups and models. This finding suggests that regardless of social support and specialized training, emotional exhaustion is positively related to depersonalization and negatively related to job satisfaction. All models demonstrated good model fit. This article describes the implications of study findings on future research and workforce management practices in child welfare organizations.     

Unraveling Work Reactions in a Sales Occupation: A Test of Three Models

The American economy has moved into a post-industrial society, where the main focus is now on the provision of services and the creation of knowledge rather than the manufacturing of material goods. In this context, the current project examines the job experiences of sales workers in this new economy. Based on a survey of a large Midwest sales firm, we examine the influence of various individual and work-related characteristics on four negative reactions: work dissatisfaction, lack of organizational commitment, work stress, and life stress. The study also assesses the impact on these outcomes from three theoretical perspectives: the Importation Model, the Work Role-Occupational Socialization Model, and the Work-Family Spillover Model. Using OLS regression, the analyses revealed three major conclusions. First, individual characteristics, including being a woman, had little impact on work reactions, lending little support for the Importation Model. Second, work-role experiences, particularly supervisory support and role overload, shaped job-related reactions consistent with the Work Role-Occupational Socialization Model. And third, when the intersection of work and family was examined, spillover effects were mainly confined to feelings of work and life stress, giving partial support for the Work-Family Spillover Model. This indicates that although they generally do not reduce employees' commitment to or satisfaction with their careers, family-related factors do impact levels of stress that workers endure.     

Working conditions, social support, and the well-being of female and male factory workers

Previous research on the effects of working conditions on well-being typically has focused on men; the few studies including women have compared men and women in different work settings. We analyze the effects of four kinds of working conditions--job demands, job deprivations and rewards, physical environment, and work-related social support--on the well-being of female and male factory workers in similar jobs. We also test for buffering (interaction) effects of social support (from co-workers, supervisors, and company programs) on relations between working conditions and well-being. All types of working conditions affect well-being, but there are almost no gender differences in the effects of working conditions on well-being. Although work-related social support promotes well-being among both women and men, it does not (at least as measured here) buffer effects of other stressful working conditions. In general, the results indicate considerable gender similarity in the processes through which the job affects well-being.     

The costs of sharing: wives' employment and husbands' mental health.

Although there is general concern about the psychological effects of gender stratification, we know relatively little about the particular aspects of inequality that affect men and women's mental health. This paper proposes that inequalities in power and demands associated with gender are particularly consequential for well-being. Previous analyses on married women support this perspective: wives' employment is positive for women's well-being to the extent that it increases their income relative to husbands and decreases their domestic demands, particularly through husbands sharing in domestic labor. The present analysis extends the test of this perspective to men by examining the effects of wives' employment on husbands' psychological well-being. Results show that insofar as it decreases husbands' relative income and increases their share of domestic labor, women's employment is negative for husbands' mental health.     

‘Workaholics’ and ‘whingeing women’: Theorising intimacy and emotion work — the last frontier of gender inequality?

In a variety of discourses and empirical studies it has been argued that compared with women, men show more reluctance to express intimate emotion in heterosexual couple relationships. Our paper attempts to theorise this gender asymmetry in intimate emotional behaviour as a sort of ‘emotional power’, within the wider context of continuing gender inequalities of resources and power in society. To the extent that men's role as breadwinner becomes their central life interest (they become ‘workaholics’), women are left with emotional responsibility for the private sphere, including the performance of the ‘emotion work’ necessary to maintain the couple relationship itself. Increasingly women's dissatisfaction in relationships (which men dismiss as unjustified ‘whingeing’) stems mainly from this unequal division. Yet many women still collude with male power by living the family ‘myth’ and ‘playing the couple game’; they perform emotion work on themselves to convince themselves that they are ‘ever so happy really’, thereby helping to reproduce their own false consciousness. This suggests that gender asymmetry in relation to intimacy and emotion work may be the last and most obstinate manifestation and frontier of gender inequality.     

Why emotion work matters: sex,gender, and the division of household labor

Attempting to explain why biological sex remains the primary predictor of household labor allocation, gender theorists have suggested that husbands and wives perform family work in ways that facilitate culturally appropriate constructions of gender. To date, however, researchers have yet to consider the theoretical and empirical significance of emotion work in their studies of the gendered division of household labor. Using survey data from 335 employed, married parents, I examine the relative influence of economic resources, time constraints, gender ideology, sex, and gender on the performance of housework, child care, and emotion work. Results indicate that gender construction, not sex, predicts the performance of emotion work and that this performance reflects a key difference in men's and women's gendered constructions of self.     

NATIONAL CONTEXTS AND DYNAMICS OF MARRIED WOMEN's EMPLOYMENT REENTRY: The Cases of Japan and Taiwan

Previous research has paid little attention to how the national context shapes women's work trajectories. In this study, I examine the rate of married women's labor force reentry in Japan and Taiwan, using event history data constructed from the 1995 Social Stratification and Social Mobility (SSM) Survey for the former and the 1996 Social Change (SC) Survey for the latter. The analysis reveals that Japanese women's timing of reentry reflects changes in their family roles, independent of the duration of work interruption. By contrast, the processes of Taiwanese women's employment return are less closely tied to family stages, but show patterns of duration dependence. These findings indicate that national contexts impact the dynamics of women's labor force reentry after marriage because of their differences in work–family conflict and the time sensitivity of the cost of nonemployment. These contextual differences also influence the effects of other determinants of women's rate of return, including education, husband's income potential, work commitment, and previous job experiences.     

The occupational status and wages of women in the USSR

In the USSR, the state statistics for the 1930s through the 1970s seem to reflect the development and completion of a process of active and almost universal transition of women from individual housework to socialized production. The statistics also provide a graphic picture of the most important tendencies in the qualitative aspects of women's labor. Determining the special characteristics of women's job activities within the general structure of employment in the USSR that have offers some idea of the progressiveness of the changes that have occurred in women's occupational position and the contradictions and unresolved problems remaing. Notable is the substantial change in the predominant types of work, particularly a marked decrease in the number of women employed in agriculture. The urbanization of the USSR, the development of an urban economy, and the high rates of industrialization all contributed to the expansion of labor, involvement in industry, construction, and the system of sociocultural, trade, and labor services. This process directly influenced the nature of women's labor force activity. During the 1930-70s period, the proportion of women employed in industrial work, as well as in work relating to information, increased from 13% to 52%. The proportion of women performing industrial labor which requires training increased from 5% to 13-14% during this period. The relative proportion of women doing different types of service-type work increased from 11% to 25%. Women participated most actively in creating and developing the system of medical and cultural services, children's nurseries and kindergartens, trade enterprises and restaurants. The proportion of women in charge of work collectives and organizing the activity of people was negligible at the end of the 1930s and had increased to 4-5% by the 1970s. Yet, about 40% of women working in the economy are employed in unskilled or low-skilled labor, which requires no vocational training. This index is about 30% for the entire employed population. Some specific differences in areas of work and in working conditions, and hence perhaps in pay, most likely exist owing to the psychosocial characteristics of females and to prohibitions against women working in various types of harmful jobs. Yet, these differences testify to elements of inequality continuing to persist in women's occupational status.