EIS—A guide for executives

Although the use of executive information systems (EIS) is increasing, many senior executives have such mixed feelings about them that there is an ‘EIS paradox’. Information managers and software suppliers believe this is because senior executives are intimidated by information technology, but this does not hold up to scrunity. The EIS paradox occurs because of failure to explain coherently how EIS fit with other aspects of the organizational database and what EIS can and cannot do for a senior executive and his or her organization. This article is designed to close the ‘information gap’ about EIS specifically for senior executives. The change in terminology from ‘data processing’ to ‘information technology’ is symptomatic of a change in the way in which computers are used. Rather than being the mere province of the data professional, information technology as exemplified by EIS can be applied to tasks where judgement and selectivity are required. The crucial point about EIS is, however, that computing can complement and increase managerial qualities of imagination and intelligence but not replace them.     

Boards want leadership and decisiveness.

Regardless of whether they aspire to the top executive spot, physician managers are likely to benefit from insights into what hospital boards want in their chief executive officers. Many of the attributes board chairs desire in hospital CEOs involve how they handle medical staff matters. In general, board chairs want leadership and decisiveness--attributes they likely would covetin any physician manager who has hospital management responsibilities.     

The new class of chief executive officer

This article summarizes the results of research into the ways in which environmental forces are changing the management task of chief executive officers of large corporations. The article comments on the changing business environment; on the time spent by managers on environmental forces; changes in the basic strategies of managers concerned with major social and political environmental forces; the characteristics which chief executive officers believe their successors must have to be effective managers; major ways in which the impact of environment on the CEO is changing the infra-structure and decision-making process; and, finally, a brief look at the future.     

What employers are looking for right now

What specific skills are employers and recruiters looking for in physician executive candidates? Here are the top dozen characteristics that were invariably mentioned in interviews with high profile headhunters, as well as in analyzing open job orders. The most sought-after skill is leadership. Employers want someone who has courage. Expect this list to change in 1997 as the industry changes. However, there will be more additions than deletions, in keeping with overall trends toward higher, not lower, expectations of physician managers.     

Constructing Interlocking Rationales in Top‐driven Strategic Renewal

Under top‐driven change, active involvement of middle managers in strategy‐making requires top and middle to find common ground. The paper offers inductive theoretical development of top managers’ role as enablers for the strategic contribution of the middle levels. Central to this role is the symbolic reorganization where the middle managers’ position is set. Next, middle managers’ operational efficiency allows their performance to be shown and increases their reputation. In consequence, the middle level can actively shape the role suggested by top management, which increases their power base. Finally, when these previous interactions escalate into a two‐way process where the middle and top management contribute to each other's efforts, interlocking rationales are achieved.     

Building cross-disciplinary bridges in leadership: Integrating top executive personality and leadership theory and research

The top executive personality literature has grown significantly in recent years. We review this literature, consider its contributions to leadership research and practice, and discuss how future research on top executive personality should draw more heavily on the broader leadership literature. The paper first describes the top executive context and highlights the advantages and challenges of studying top executives. We then review the top executive personality literature in four areas that capture the bulk of the research: leadership of human resources, ethical leadership, strategic leadership and corporate governance, and firm performance. We examine how the top executive personality research in each area compares with other research on leaders' and their personalities that has been conducted on similar topics. The paper concludes with a future research agenda, which identifies other leader, team, and contextual considerations to advance our understanding of top executive personality and its influence. We also address methodological challenges related to measurement and endogeneity, because they are important for theory development and have received much attention in top executive personality research. In short, our paper examines how the literatures on top executives and leadership inform one another, and it helps lay a foundation for integrating these literatures more thoroughly.     

Transition management—An analysis of strategic considerations for effective implementation

Today, organizations must deal with change on all fronts. The ability to deal with change may become the yardstick by which future managers are judged. But what do good managers need to know about managing the change process? Management literature contains hundreds of sources dealing with various aspects of change management and there are numerous books and case studies which discuss the complete process. After reviewing this material and testing it against interviews conducted with managers of companies that have undergone change programs, the authors have identified six guidelines to facilitate successful change. These six factors are: the need for a catalyst to initiate change; organizational goals must be set which take into account the impact of technical, political, and cultural factors; transition team is required to guide the change; top management must demonstrate commitment to the change as well as to act as change agents; utilizing employee participation and good communication can help overcome employee resistance; and finally, evaluating the change program is extremely important to the success of present and future change programs.     

Understanding top managers’ careers: How does career variety impact tenure on the board?

Career variety has recently received attention in management literature in general, and top management literature in particular. While existing publications have predominantly linked career variety to individual adaptability, agility or competences, this paper focuses on the relationship between top managers’ career variety and their tenure on the board. We rely on the boundaryless career approach and argue that there is a negative relationship between career variety and board tenure. Drawing on a sample of executive directors in UK FT 100 firms, we provide empirical evidence that increased career variety leads to shorter tenure on the board. We also reveal that this relationship is further strengthened with international educational experience. In addition, we show that in-house work experience mitigates the negative association between career variety and board tenure. We contribute to the literature on top managers’ careers by unravelling the consequences that career variety during early and mid-stages of a career has on tenure on the board – and hence on career stability in later stages of a career.     

Siddhartha Kadia 弥合文化鸿沟 “空降”高管如何跨文化管理?

中国企业"走出去"的跨国并购案例越来越多,也面临着并购后"空降"高管如何跨文化管理的难题。弥合文化鸿沟成为"空降"高管上任后必须迈过的第一道难关。Siddhartha Kadia是土生土长的印度人,现任美国公司Life Technologies大中华区总裁,来中国之前他先后在这家公司担任首席市场官和日本区总裁。Life Technologies是一家全球性生物技术工具公司,因其不直接面对消费者,并不为国人所熟知。但包括2008年北京奥运和2010年上海世博会的食品安全检查、第一例甲型H1N1流     

Top management team characteristics and digital innovation: Exploring digital knowledge and TMT interfaces

On their journey toward digital transformation, industrial firms need to embrace digital innovation. The top management team (TMT) is expected to set the course for digital innovation, which is a challenging endeavour given the novel and cross-functional nature of digital innovation. We draw on role theory to make sense of emerging role requirements for the TMT and combine this view with upper echelon theory to hypothesize on the specific TMT characteristics that are needed for digital innovation. We first theorize that firms could benefit from TMT digital knowledge. Second, we argue that the effective utilization of TMT digital knowledge can be fostered at internal TMT interfaces, such as between the chief executive officer (CEO), respectively a chief digital officer (CDO), and other top managers. Finally, we consider the TMT hierarchical structure as a contextual factor in the stimulation of TMT integration processes by integrative CEOs and CDOs. We employ panel data regressions to a longitudinal dataset of US industrial firms and find a positive relation between TMT digital knowledge and digital innovation, on average. We additionally find evidence for the integrative roles of CEOs and CDOs. However, our findings also indicate that the CDO's integrating role can be hampered by a strong hierarchical structure in the TMT.     

Strategic vision or strategic con?: Rhetoric or reality?

Major companies devote considerable effort to communicating corporate visions and missions. Yet three recent surveys suggest that much of this effort has been counter-productive. A gap has emerged between rhetoric and reality. Arenas of confrontation have arisen between directors and managers, head offices and business units, holding companies and their subsidiaries, and between specialists and generalists. A widespread desire for corporate transformation is not matched by understanding of how to bring it about. The lack of top management commitment and of communication skills are major barriers to change. More competent directors and more effective boards are needed. The article suggests key roles for the chairman and the chief executive. It examines how best to share a compelling vision, and identifies a requirement for new attitudes and approaches to communication.     

中层管理者多重角色行为对企业绩效影响的实证研究

中层管理者是企业管理中重要的一个环节.本文关注中层管理者多重角色行为对企业绩效的影响.首先,将中层管理者的多重角色划分为企业家、执行者、辅导者与协调者四个维度;其次,通过结构方程模型,实证性的验证了中层管理者多重角色行为模型及各个角色维度对组织财务绩效与运营绩效的不同影响.结论表明中层管理者企业家角色行为仅对企业财务绩效具有积极影响,其余三个角色行为仅对企业运营绩效具有积极影响.最后,分析讨论研究结论,并给出相应的对策和建议.     

Making a match: inexperienced physician executives and the job market

Hospitals and other health care organizations are adding physician executives at such a rate that demand is outstripping supply-there are more opportunities for seasoned physician executives than there are physicians with track records as medical managers. It is possible that hiring management will have to consider the employment of a physician who wants to be in management but has no track record as a physician executive. In some cases, it may even be preferable to employ a neophyte physician executive, especially when the physician is a respected clinician already on the organization's medical staff. In selecting such a physician, however, an evaluation must be made of the probability that the physician will be successful in the new role. The author points to 10 criteria that the hiring organization should observe in hiring inexperienced managers.     

Middle Managers Moulding International Strategy: An Irish Start-up in Jamaican Telecoms

This is a story of how a group of middle managers moved beyond just implementing their firm’s tightly prescribed strategy for developing an international venture to the point where it could be argued that they failed to accomplish the four clear strategic objectives set by the firm’s executive management. Instead, the authors suggest, their success was in collectively orchestrating an emergent strategy¹ which provided the executive with a better, more profitable and durable embodiment of their strategic vision.Operating between the parent firm’s original strategic intent and the political and economic realities of the host country environment, their strategic influence is worthy of close examination. They can be divided into two distinctive groups—parent country nationals and host-country nationals—and the extent to which they co-operate with or obstruct each other will have a significant effect on the success of the enterprise.² The middle management in this case example, an Irish company launching a mobile telecommunications network in Jamaica, is drawn from both groups. This article investigates the apparent autonomy from executive control afforded these particular middle managers to identify the contingent factors that appear to allow, or constrain, their positive transmutation of the original strategic objectives. The key questions addressed are first, how the two groups, both individually and collectively, played out their roles in shifting strategy, and second, once these contextual dynamics have been identified, how other executive management groups can learn from this Irish/Jamaican experience considering similar international ventures. The authors’ response highlights those elements of strategy design, organisational structure and human resource management that they believe are critical in maximising the strategic contribution of middle managers to international ventures, and hence providing a better chance of success.     

Factors affecting the change of top executive nationality in MNCs’ foreign affiliates in Japan

Using archival data published in 2003 and 2007, we investigated factors that influence the change of nationality of the most senior executives in foreign affiliates of MNCs operating in Japan. Our results show that as the length of operation in Japan increased, the likelihood of a non-Japanese top executive in the affiliate being replaced by a Japanese one, was higher than that of a Japanese top executive being replaced by a non-Japanese one. We also found that when an affiliate had a Japanese top executive at time one, it was more likely that a non-Japanese executive replaced the Japanese one if the affiliate’s foreign ownership ratio increased at time two. In addition, there were notable differences between affiliates of Asian, North American and European MNCs in top executive staffing patterns of Japanese affiliates. Implications from this study and future research directions are discussed herein.     

Supply chain management: A case study of issues for BioAg

Supply chain management has become an increasingly important topic to agribusiness managers during the past five years. Drivers of this trend include buyers seeking higher levels of customer service and efforts by firms to control costs, especially inventory.This case introduces the reader to supply chain management. It would work well either as part of a capstone course, in a special topics course, or in an executive education course. The case explores some of the issues and dilemmas associated with supply chain management efforts at BioAg, a small Midwestern firm that manufactures agricultural chemicals that are environmentally sensitive.     

企业高层管理者内部冲突和解决策略的实证研究

根据对企业高层管理者的调查结果,分析了高层管理者传记性特征、工作压力及情绪和认知冲突之间的关系。研究发现,随着年龄的增加,高层管理者体验到的工作压力会逐渐减少;学历越高,体验到的认知冲突越多;情绪冲突的增多也会引起认知冲突的增加;工作压力的大小与认知冲突呈正相关关系。另外,高层管理者重视以整合的方式解决冲突,其次也会选择竞争的方式处理冲突。     

The Contingent Effect of TMT International Experience on Firms’ Internationalization Speed

Drawing on upper echelons theory, we argue that there will be an inverted U‐curve‐shaped relationship between the top management team's (TMT's) level of international experience and a firm's internationalization speed. Accounting for the role of executive job demands highlighted in upper echelons theory, we further suggest that competitive pressure, product diversification and geographic scope moderate the relationship between TMT international experience and internationalization speed by increasing the demands of TMT managers’ jobs. Using data on the international expansion of 91 retailers between 2003 and 2012, we find empirical support for the inverted U‐curve‐shaped effect of TMT international experience and the moderating role of competitive pressure. We find no moderating effect of product diversification or geographic scope.     

经理声誉考虑、任务关联性和长期报酬激励的效果研究

为研究如何激励经理努力提高企业未来业绩,假设经理承担着两项任务:声誉激励其提高企业当前业绩,报酬激励其提高未来业绩;在多任务委托代理模型框架下,本文研究了声誉和长期报酬对经理提高未来业绩的激励效果.本文把企业业绩分为当期业绩和长期(即未来)业绩,并假设委托人目标是长期企业业绩最大化,而不是当期业绩最大化.同时本文对经理努力成本函数的假设有重大改进:给出了经理长期和短期努力的具体的成本函数形式,考虑了两种任务即努力间的关联性情况,假设长期努力和当期努力有不同的成本系数.目前相关模型的成本函数最多只能满足以上三个条件中的前两个.因此,运用本文多任务委托代理模型分析得出的结论更明确、直观,并且更符合实际.本文发现,经理不同努力的成本、两项任务之间的关联性对经理的努力行为选择有重要的影响,要激励经理提高企业长期业绩,应该减少经理长期努力的成本或者弱化当期激励.