Disorganization,disidentification and ideological fragmentation: Verbal and pictorial evidence from a British business school

Rather than focusing on organizing dimensions of society, one may conceptualize disorganization processes, where ideological values incongruence leads to disidentification and ideological fragmentation. Integrating discourse analysis and critical social psychology, I focus on professional organizations facing ideological, managerialist change to develop a typology of multiple‐identity organizations (MIOs) incorporating various degrees of disorganization, rather than the traditional ideographic–holographic dualism. I then apply a creative, visual method to explore how wider ideological tensions between managerial (utilitarian) and professional (normative) values shape lived experiences in a major British business school. Longitudinal verbal and pictorial discursive analysis shows a cacophony of images competing to construct and deconstruct organizational identity over a decade and a half. The organization tends towards disorganization, but somehow retains a sufficient sense of (multiple) identity to survive, suggesting it is myopic to ignore processes and structures that mark and contribute to the ideological fragmentation of MIOs.     

Nikos Kazantzakis’s phenomenology and its relevance to the study of organizations

ABSTRACT

This paper examines Morgan’s theorization of images of organizations from a phenomenological perspective using the works of Nikos Kazantzakis. The paper argues that Morgan’s representation of metaphors currently favours an entitative interpretation of influence and control, undermining novel processes deeply embedded within existential nuances situated in the realm of the human experience. By focusing on Kazantzakis’s phenomenology, the paper proposes that a theorization of transitionality demonstrates that a content–process struggle is rooted within a permanence–temporality struggle constantly conditioned against individuals’ transitoriness of existence. Relatedness, affirmation and temporality represent three interdependent process states and each exposes self-existential tensions that regulate the directionality of one’s transitions. Such transitions are thought to challenge the entitative form with which organizations are portrayed in the individual. The paper shows that a conceptualization of transitionality through Kazantzakis provides a new scope for understanding the structure of movements situated in the self and for customizing the forces of permanence and temporality.     

Structures and processes in intermediary nongovernmental organizations: Research evidence from Northern Ireland

This article reports the results of an exploratory study of the organizational characteristics, functions, and roles of intermediary nonprofit organizations selected by the European Union to deliver global grant funding in relation to its Special Support Programme for Peace and Reconciliation in Northern Ireland. The results show that the main factor for determining organizational processes is the need to respond to conflicting pressures from two directions: upward to funding agencies and downward to community groups. This produces contradictory demands that are imported into the organizations as a set of internal tensions. The different structures and capabilities developed by the organizations to maintain unity and integrity in response to these tensions are explored and related to differences in the perceived role of the organizations.     

The Live Creature: Understanding the School and Its Passions

This essay explores certain inherent psychological tensions and contradictions that shape the subjective experience of school life. Describing the dynamic relationship between experiences of idealization and disillusionment, the paper discusses the opportunities schools have to support the growth of students and teachers by facilitating developmental processes of reparation and recovery. The essay both follows the narrative of a series of events that occurred in a high school sociology class and outlines three concepts—axis of variation, the school romance and the live creature—to illuminate for administrators and teachers how the school can promote development by understanding the complex ways that passions organize, and, at times, disorganize, the life of a school.     

Walking the Talk: The Performance of Authenticity in Public Engagement Work

This article examines the performative work of consultants who facilitate public engagement (PE) processes in organizations. Using multimethod ethnography, I find that PE practitioners reconcile tensions between the logics they promote in two different ways. Viewed from one perspective, PE practitioners are agentive entrepreneurs, adeptly negotiating competing logics to reform organizations; viewed from another, they exert a great deal of energy performing rituals that integrate their challenger identities with their elite status as management consultants. Scholars have argued that such contradictions reveal institutional indeterminacy. I argue that the performance of democratic authenticity in PE is both politicizing and depoliticizing.     

Stabilisierung als Führungsaufgabe in Organisationsentwicklungsprozessen

The notion of continuous change in organizations assumes that change has no stipulated transitional stages but is a process of perpetual flow. The process of change has come to be seen as a never ending demand on the competence and talents of organizations and persons. In order to be capable of meeting the continuous challenge on their flexibility “organizations” need, more than ever before, to have stable and socially integrated structures. Managers must therefore – in the sense of Lewins dictum “to transform passive participants into active participants” (Fatzer 2002,S:136) – and in order to successfully bring about the processes of change, increasingly occupy themselves with the themes of stabilization and institutionalization. Stabilizing structures, individual roles and management learn and development processes,and the method of evolving them, are critical factors towards the success of every organisational developmental process.     

Equine-assisted activities and therapies: enhancing the social worker’s armamentarium

Introduction: Equine-assisted activities and therapies (EAAT) have gained prominence as a viable therapeutic approach for a range of mental health and developmental problems, yet is not widely known and not conventionally provided within the social work educational curriculum. Thus, the purpose of this study is to provide a review of various certification bodies available to social workers in order to bring EAATs into their therapeutic work. Methods: A multi-stage process, including consultation with experts in the field and an online search was undertaken to locate certification programs for mental health professionals. Results: Seven certification organizations were identified; programs varied with respect to mental health pre-requisites, type of certification, training components, and cost. Discussion: There has been substantial growth in EAAT for children with mental health and developmental problems, and there are a range of certification types to select from. Factors to consider when choosing which type of certification to pursue, and barriers to certification are discussed.     

Change and Tensions in Non-profit Organizations: Beyond the Isomorphism Trajectory

Research on the relationship between non-profit organizations (NPOs) and the public sector has been dominated by predictions of isomorphism where change and tensions in NPOs are attributed an imposing institutional setting. This article argues that research represents a selective perspective on organizational life due to its portrayal of organizational change as synonymous with an isomorphic, linear trajectory. The purpose of this article is to illustrate different sources and characteristics of change and tension. The article presents an analytical framework comprising of four components: evolving change, episodic change, inherent dilemmas, and conflicting logics, facilitating an understanding of the organization as movement. The analysis of a case study organization suggests that by identifying different dimensions of changes and tensions we can gain a richer understanding of the complexity of processes underpinning the organization as movement. The analysis reveals how multiple, parallel processes related to change and tensions generate reflections that drive integrity and identity formation at individual and organizational levels.     

Enacting everyday feminist collaborations: Reflexive becoming,proactive improvisation and co‐learning partnerships

We trace back our own multi‐year teaching and writing collaboration in academia to theorize feminist collaboration. Drawing from feminist theories and our autoethnographic reflections, we surface three metaphorical processes that constitute feminist collaboration. We consider feminist collaboration as: (i) reflexive becoming, that is, feminist collaborators constantly make sense of what counts as feminist as the group and context evolve; (ii) proactive improvisation, that is, feminist collaborators collectively strive for everyday transformations within situated constraints; and (iii) co‐learning partnerships, that is, feminist collaborators relate to one another in ways that uphold commitments to reflexivity, equity and care. Enacting these processes are fraught with tensions that intertwine with one another to constrain and enable feminist collaboration. We conclude the article by calling for continued theorization and engagement with feminist collaboration.     

From Consultancy to Critique: The ‘Success Story’ of Globalized Zakat Management in Malaysia and its Normative Ambiguities

The administration of Islamic alms (zakat) funds in Malaysia underwent spectacular transformations since the 1990s, shaped by the appropriation of marketized forms of management and a skyrocketing growth of collection and distribution rates. Simultaneously, local zakat funds are increasingly used to pursue targets of sustainable poverty reduction, such as the empowerment of micro-entrepreneurship. This globally inspired ‘success story’ is referred to by various international observers, including development organizations, as a ‘role model’ for other countries to learn from. After illustrating what makes the Malaysian case so particularly attractive, this article develops a critique of international perceptions of this ‘success story’ by making explicit some of its underlying ambiguities. Instead of narrowly celebrating instrumental aspects of business-style organizational innovation and calling for their globalization, a deeper understanding of the discursive embeddedness of Malaysian zakat management would reveal significant normative tensions with secular humanitarian ethics and human rights law, with implications beyond the Malaysian case.     

Third Space Activities and Change Processes: An Exploration of Ideas from Social and Psychodynamic Theories

Discussions pertaining to culture, power and/or identity frequently create tensions that are enacted by dyads and groups within schools, workplaces and communities. Although tensions can easily escalate into conflict or violence, we have observed that these tensions can serve as prompts that promote a change process. When individual perspectives are challenged, some participants are able to dissemble their views and consider other perspectives from which new understandings and views emerge. At times, when groups seem to be on the threshold of overt conflict, some participants engage in processes that examine the tension, explore new possibilities, and alter the view of one’s subjectivity. We suggest that these activities occur as momentary states in psychological spaces conceptualized as third spaces (Bhabha, The location of culture. London: Routledge, 1994). In this paper, we use concepts from psychodynamic and social theories to describe the conditions that coalesce to form states of mind (nepantla) (Anzaldúa, Borderlands/La Frontera: The new mestiza. San Francisco: Aunt Lute Books, 1999; Interviews Entrevistas. New York: Routledge, 2000) and the ability to engage in new relational possibilities (third space activities) with dyads and groups, outside of psychotherapy. The conditions include: critical consciousness, regulation, recognition, and responsibility. We then describe how such momentary experiences can subsequently result in an examination of one’s subjectivity, particularly as it pertains to issues regarding culture, power, and identity. Throughout the paper we provide four examples from various settings to illustrate these concepts and processes. Given the increasing racial/ethnic diversity of clients and clinical social workers in North America, this concept of third spaces holds particular relevance for contemporary clinical social work practice.

The Centrality of the ‘Family Dispute Resolution’ Process to the Separating Family,the Community and the Administration of Justice

The International Convention on the Rights of the Child sees family as the fundamental unit of society and aims to ensure that children grow up in ‘an atmosphere of happiness, love and understanding.’ Incorporated as an object of the Family Law Act 1975, the Convention guides the outcomes and informs the way that the Family Law Act should be interpreted and applied. Wherever possible, adherence to the Convention requires not litigation, adversarial contest, and determinative processes, but facilitative dispute management and dispute resolution processes. This is because ‘happiness, love and understanding’ can only be provided by parents and by families themselves – not by a court. In this address I examine the extent to which the family law system supports facilitative processes in general and family dispute resolution (FDR) in particular. I consider the tensions between legal processes and self‐determination and outline a series of benefits that derive from the default use of FDR processes.     

Importing Western Childhoods into a Chinese State-Run Orphanage

Since the early 1990s the Chinese government has allowed foreign humanitarian non-governmental organizations to aid children residing in official state-run orphanages. As one aspect of a larger research project on child abandonment and forms of orphanage care in contemporary China, this article examines an innovative state-civil society partnership of a Western infant special care unit housed within a large official state-run institution. The “Tomorrow’s Children” special care unit, funded and managed by middle-class Western volunteers, uses First World medical practices and universalistic ideologies of children and childhood to care for the institution’s most severely ill and disabled children. This article utilizes ethnographic methods to discuss conflicts over children’s best interests that arise between Western volunteer employers and the local working-class and poor Chinese caregivers who are expected to implement the imported practices. I contend that disagreements over appropriate childcare hinge on cultural and class-based understandings of childhood and differential access to social and financial resources. This research grounds discussions of globalization in a detailed case study by exposing the tensions and negotiations that occur at the local level in processes of transnational exchange.     

Public Life in Gulfton: Multiple Publics and Models of Community Organization

Summary

Based on a case study of six community organizations in the Gulfton neighborhood in Houston, Texas, this paper proposes that community organization models need to consider that highly diverse and often contentious community efforts within a single community represent well the context of life in contemporary heterogeneous urban neighborhoods. Despite reservations, we find this diversity of organizational efforts and even the tensions among them generally positive, as they often reflect the most vibrant forms of public life in our otherwise privatizing world. Rethinking the diversity of community organizations as multiple publics in a privatizing context provides new openings for the importance and value of community organization within schools of social work and the larger society.     

Infants' lexical comprehension and lexical anticipation abilities are closely linked in early language development

Theories across cognitive domains propose that anticipating upcoming sensory input supports information processing. In line with this view, prior findings indicate that adults and children anticipate upcoming words during real-time language processing, via such processes as prediction and priming. However, it is unclear if anticipatory processes are strictly an outcome of prior language development or are more entwined with language learning and development. We operationalized this theoretical question as whether developmental emergence of comprehension of lexical items occurs before or concurrently with the anticipation of these lexical items. To this end, we tested infants of ages 12, 15, 18, and 24 months (N = 67) on their abilities to comprehend and anticipate familiar nouns. In an eye-tracking task, infants viewed pairs of images and heard sentences with either informative words (e.g., eat) that allowed them to anticipate an upcoming noun (e.g., cookie), or uninformative words (e.g., see). Findings indicated that infants' comprehension and anticipation abilities are closely linked over developmental time and within individuals. Importantly, we do not find evidence for lexical comprehension in the absence of lexical anticipation. Thus, anticipatory processes are present early in infants' second year, suggesting they are a part of language development rather than solely an outcome of it.     

Exploring the Ebbs and Flows of Community Engagement: The Pyramid of Engagement and Water Activism in Two Canadian Communities

In this article, we share results from a comparative study exploring the dynamics of community engagement surrounding local water advocacy organizations in two Canadian communities. Although emergent local issues and the perception of crisis triggered some short-term community engagement, social factors such as collective identity, a sense of community, and sense of efficacy appear to be more important for sustaining and deepening engagement. Drawing on the results, we show how the pyramid of engagement, by depicting activist engagement as a multilevel, developmental process, can serve as a useful tool for community engagement scholars and practitioners alike.     

Humor and Social Movements

At first glance, humor and politics may appear oppositional. Politics is often understood as serious, important, and grave, while humor is perceived as lighthearted and frivolous. Beneath the surface, however, it is evident that humor and politics are actually inextricably linked and have been throughout political history. This paper interrogates the tensions between humor and seriousness, importance and frivolity, and legitimate and dismissible to examine the manifestations of humor in social movement protest. I discuss how humor is used as a communicative and emotional strategy for social movement activists and organizations and focus on two constellations of movement humor: humor directed outside the group in the forms of tactics and frames, which I term external humor, and the role of humor in leadership, collective identity, and emotional labor, termed internal humor. To illustrate the role of humor in protest, I integrate examples from scholarly research, media depictions, and participant observation data to provide examples of how humor is manifest as an external tactic, social movement frame, and its potential role in strengthening ties to leadership and collective identity. The essay concludes by highlighting some potential paths for future study about the relationship between humor, ideology, identity, and power.     

The Institutional and Technical Structuring of Nonprofit Ventures: Case Study of a U.S. Hybrid Organization Caught Between Two Fields

This paper engages the concept of the organizational field to explore the status of a growing set of organizations referred to as social enterprises, nonprofit ventures, and social purpose businesses. The argument is developed through an ethnographic case study of a nonprofit hybrid organization (in the United States) that is training welfare recipients in their own in-house businesses. First, this paper provides an overview of the commercial trends in the nonprofit sector and the rise of social purpose enterprises. Then, employing key concepts from neo-institutional theory, the author proposes framing nonprofit-business hybrids as organizations positioned in two different organizational fields—each necessitating different internal organizational technologies—to elucidate the structural tensions that can emerge inside these new hybrid models. Internal organizational tensions identified in the case study are highlighted. Finally, the proposed use of organizational field theory developed from the case analysis is discussed in terms of social enterprise more generally.

Ethnography and anxiety: Field work and reflexivity in the vortex of U.S.-Cuban relations

This paper explores the ways in which geo-political forces can shape doing, interpreting, and representing ethnographic field work. Using my field work in a law collective in Havana, Cuba between 1989 and 1994 as a starting point, I consider how macro-social relationship—in this case 30 years of political hostility between the U.S. and Cuban governments—can inscribe themselves on the micro-social relations between ethnographers and informants in the field, and ethnographers and their audiences at home. The combination of geo-political tensions and reflexive attempts to discern the impact of these tensions on my field work generated, what I term, disciplinary anxietyand discursive anxiety.I consider how anxieties became part of my reflexive routines in the field, shaped my interactions with Cubans, colored my attempts to interpret those interactions, and affected my framing of those interpretations for audiences at home. I suggest that reflexivity in fieldwork must be sensitive, not only to the standpoints imbedded in the field worker's biography, but also to the way in which macro-political processes enter into the biographies of field workers, their informants, and their audiences, and influence the interactions among them.     

Third parties and status position: How the characteristics of status systems matter

For organizations, as for individuals, status position governs access to a variety of valued rewards. To uncover the causes of status position, recent research has focused on the relationship between the attributes of individual organizations and their standing in a status hierarchy. Although this research has made valuable contributions to our understanding of both the consequences of status to organizations and the determinants of status, its emphasis on organizational attributes has not addressed how the characteristics of status systems shape the nature and distribution of these positions. Drawing on data from 134 in-depth interviews with law school administrators and faculty, this article investigates how variations in the characteristics of status systems influence status processes. Concentrating on the theoretically underdeveloped role that third parties play in status systems, I examine how a third party change – the emergence and increasing popularity of the U.S. News and World Report’s law school rankings – has had powerful effects on the shape of the status hierarchy of legal education as well as the values that underlie this hierarchy. These changes have, in turn, transformed the landscape of positions that are available to actors, the process by which these positions are allocated among various actors, and the bases upon which this allocation is carried out.