Does Gender Still Matter? A Study of the Views of Women in the ICT Industry in New Zealand

Using data from in‐depth interviews with female information and communication technology (ICT) professionals from New Zealand's four main cities, this article uses a social constructivist framework to investigate the women's perceptions of their ICT work place. The results show that there are regional differences in organization type, job category and salaries, as well as in the perceptions of the women towards their environment. Most women did not actively seek to be employed in ICT — rather their entry was serendipitous. While they enjoyed working in the environment, there was an obvious gendering of the workforce with most technical positions being held by men and women working mainly in the softer side of ICT. The women perceived their gendered roles to be a highly important and an integral part of ICT and believed their salaries were equitable with their male colleagues. Having a greater understanding of how women view their ICT work place will contribute to attracting and retaining them in an industry where a shortage of skills is envisaged in the near future.     

Gendered Futures? Women,the ICT Workplace and Stories of the Future

This article investigates stories of the future in relation to women in the information and communications technology (ICT) sector through the development of a theoretical and methodological stance towards the future. Given concerns about the future of the ICT sector in terms of skills shortages and gender imbalances, an understanding of how female ICT professionals view this future is vital. Using data gathered from female ICT professionals in the UK, we look specifically at gendered stories about the future in relation to hybrid/bridger ICT workers, the practices of offshoring/global locating ICT work and the under‐representation of women in ICT. Such stories of the future are part of wider discourses on gender relations in late modern society, and so their examination becomes a conduit for problematizing contemporary discourse about gender, work, time and technology.     

An ICT-Driven Hybrid Automation System for Elderly Care Support: A Rehabilitation Facility Study Case

Abstract

The demographic statistics in developed countries suggest growth in the elderly segment of the population. At the same time, other studies forecast a shortage of nurses, increasing the pressure on hospitals to provide treatment for longer periods of time. These trends suggest a need for new ways of taking care of the elderly population that support safe, comfortable, and independent living. Meanwhile, prominent advances in information and communications technology (ICT) have enabled new systems that address various needs of the elderly. This article presents a case study of a rehabilitation facility located in Tampere, Finland, that uses an automation system in which ambient assisted living (AAL) and building automation (BA) system functionalities are combined. It details a field study summarizing the needs of the users, describes functional scenarios supported by the system, and reports the results of the first usability tests suggesting acceptance of a new technology by residents and caregivers. The unique combination of ambient assisted living and building automation offers a safer and more comfortable environment for the elderly as well as helps caregivers on-site in managing their workloads.     

Africa and ICT: A Chance for Breakthrough?

This article reviews the current situation of ICTs in Africa and assesses the degree of proliferation of new technologies around the continent. Particular attention is paid to exploring the problem of the digital divide and specifying the key factors that impede the spread of ICT progress on the continent. There are several realistic ways in which African nations may benefit from ICT, including immediate and tangible results in medicine, education and economic development. The authors set forth a number of recommendations on bridging the infrastructure and knowledge gap. They also evaluate the efficiency of regional initiatives and international assistance programmes to Africa for enhancing the ICT sector and study the phenomenon of cultural imperialism in this respect. In conclusion, the authors speculate on the future of ICT in Africa and on the continent's ability to bridge the development gap with the help of new technologies.     

Housing the Elderly:

This paper explores the intergenerational housing option as a viable and frequently necessary housing option for elderly invidividuals. The advantages and disadvantages are presented both for the elderly individual as well as the affected family members; along with cultural and religious affiliations that influence filial intergenerational housing responsibilities. The following topics are also discussed: federal and local support systems, housing style options and future research recommendations for intergenerational housing.     

Inter-organizational Coordination in the Wild: Trust Building and Collaboration Among Field-Level ICT Workers in Humanitarian Relief Organizations

As many NGOs find themselves responding to the same crises, they have realized the potential benefits of coordinating their information and communication technology (ICT) activities—sharing satellite communications and internet access, sharing disaster assessment information—and have created cross-organizational coordination bodies. Coordination at the headquarters level across organizations has proven to be insufficient, and some bodies are now engaging ICT personnel in their field offices in coordination efforts. This case study presents the findings of one body’s field office coordination efforts among its ICT workers, where trust building through collaborative activities is revealed to be essential elements in successful coordination across organizations.     

Care managers’ perceptions of eHomecare: a qualitative interview study

To implement information and communication technology (ICT) in elderly care can be a challenge for healthcare organisations. In Sweden, care managers (CMs) are responsible for offering ICT as a new part of homecare, i.e. eHomecare. The aim of this study was to focus on CMs’ perspectives and describe their perceptions of eHomecare. The study has a qualitative approach. Semi-structured interviews based on vignettes were conducted with 12 CMs in a medium-sized municipality in central Sweden. Data were analysed using qualitative analysis. The findings showed that CMs are influenced by surrounding organisations and relatives in their decision to grant eHomecare. There were also difficulties in CMs’ management of eHomecare. Furthermore, eHomecare was perceived to improve the quality of everyday life for older. It is understood that the management of eHomecare is a challenging task for CMs and a complex mission. Interactions among CMs, relatives, care providers, and other factors as for example CMs’ own attitudes have an impact on CMs’ decisions.     

Youth Civic Engagement in the Twenty‐First Century

We enter the 21st century contending with the end of the Cold War's legacy of political uncertainty, expecting youth to play a significant part in the search for new principles that will bring about stability in the world political order. In forging the future, youth will have to collaborate with adults, but on terms more fitting of the historical circumstances that lie ahead than those of the past. This was the framework adopted by a group of social scientists who held several discussions to reflect on the issues and opportunities that bear on youth's civic engagement and development in the century that has just opened. The present article describes the results of those conversations, starting with the issue of defining civic competence, and the finding that an expansive definition is needed to match the real‐world circumstances that affect its development for youth internationally. Specific conditions, such as globalization, information – communication technology, and immigration, are emphasized as forces that affect youth and need to be taken into account by educators and policy makers. In this regard, responsibilities of schools, government, the commercial sector, and community organizations are outlined. Each is viewed as a potential constructive force for promoting engagement insofar as youth's strengths are recognized and focus is placed on building on youth's proven capacities. As always, it is youth’s task to make history in the future and society's obligation to provide youth with sufficient resources and an honest basis for hope in carrying out this task. The authors' policy recommendations are founded on this reciprocal relation that binds the youth generation with its elders in the common task of preserving, while transforming, society for the good of humanity.     

Forward-looking activities: incorporating citizens’ visions

Looking back on the many prophets who tried to predict the future as if it were predetermined, at first sight any forward-looking activity is reminiscent of making predictions with a crystal ball. In contrast to fortune tellers, today??s exercises do not predict, but try to show different paths that an open future could take. A key motivation to undertake forward-looking activities is broadening the information basis for decision-makers to help them actively shape the future in a desired way. Experts, laypeople, or stakeholders may have different sets of values and priorities with regard to pending decisions on any issue related to the future. Therefore, considering and incorporating their views can, in the best case scenario, lead to more robust decisions and strategies. However, transferring this plurality into a form that decision-makers can consider is a challenge in terms of both design and facilitation of participatory processes. In this paper, we will introduce and critically assess a new qualitative method for forward-looking activities, namely CIVISTI (Citizen Visions on Science, Technology and Innovation; www.civisti.org), which was developed during an EU project of the same name. Focussing strongly on participation, with clear roles for citizens and experts, the method combines expert, stakeholder and lay knowledge to elaborate recommendations for decision-making in issues related to today??s and tomorrow??s science, technology and innovation. Consisting of three steps, the process starts with citizens?? visions of a future 30?C40?years from now. Experts then translate these visions into practical recommendations which the same citizens then validate and prioritise to produce a final product. The following paper will highlight the added value as well as limits of the CIVISTI method and will illustrate potential for the improvement of future processes.     

Social innovation and ICT in social services: European experiences compared

Innovation in social services and social policies in the European welfare systems is an evolving phenomenon stimulated by socio-demographic, cultural and economic changes. Many social service innovations are linked to disruptive technologies, especially the introduction of information and communication technology (ICT). To discuss the effects of disruptive technologies on health and social services, this article first proposes a framework consistent with the social innovation paradigm. Secondly, based on case-studies, it investigates different models of social and health service innovation driven by technology. The article shows advantages and disadvantages of service innovation driven by technology, and offers some final remarks about future challenges for ICT in health and social services. More evidences of effectiveness and efficiency are necessary to promote public and private investment to implement solutions on a wider scale. However, the impacts of technology-based solutions cannot be measured only in terms of economic aspects but also taking into account whether new technologies really provide the opportunity for citizens to have a better life and advocacy for their rights.     

“Thanks to the Internet,We Remain a Family”: ICT Domestication by Elderly Immigrants and their Families in Israel

In addition to coping with intergenerational and spousal problems related to aging and/or immigration, elderly immigrants in Israel are also often burdened with domesticating information and communication technologies (ICTs). Thus, the goal of this study is to explore how relationships within the elderly immigrant’s family are manifested in a home computer context and to determine the roles that domestication of the relevant technologies plays in their family life. This qualitative study is based on in-depth interviews with 26 elderly users who immigrated from the Former Soviet Union (FSU) to Israel about 20 years ago. The findings show that ICT domestication and family dynamics are complex, interrelated processes: Technologies have dramatically changed the elderly immigrants’ family situations, yet immigrants have accorded these technologies unique meaning, adapting them to respond to their family needs and negotiating ICT domestication as a means of discussing and rebuilding family communication.     

Social Studies in the Modern Era: A Case Study of Effective Teachers' Use of Literacy and Technology

The purpose of this research project was to highlight the practices and philosophies of two effective—but different—social studies teachers who balance the demands of teaching in the modern era while honoring their own philosophies for teaching social studies. This project was ground in the theoretical framework provided by TPACK and used a case study methodology for its research design. While the pedagogical content knowledge of the participants was strong and technology was used abundantly for instructional purposes, this research raised questions regarding how teachers can most effectively use technology to enhance instruction by helping students conceptualize content knowledge and apply their learning in new ways.     

'Reconnecting' the Unemployed

This paper discusses the potential uses of the Internet and other forms of information and communication technology (ICT) as a tool for delivering information services for unemployed people, comparing the experiences and attitudes of jobseekers in peri-urban and remote rural labour markets. The analysis is based upon research carried out in two areas: the first combining a remote rural town with a much larger, more sparsely populated, rural 'travel-to-work area'; the second, a centrally located peri-urban labour market. Survey research undertaken in the study areas gathered responses from 490 unemployed jobseekers. Emerging issues were then followed up during twelve focus groups. The study found that the use of ICT for job seeking remained a marginal activity for most unemployed people, but was much more important in remote rural communities. In these areas, jobseekers were more likely to use the Internet as a search tool and were particularly dependent on telephone helplines provided by the public employment service (PES). However, the study also found that a 'digital divide' was evident within the unemployed client group. Those with low educational attainment, the long-term unemployed, young people and those perceiving their ICT skills to be 'poor' were less likely to use the Internet. Although respondents in rural areas were more likely to use ICT to look for work, they also pointed to the overriding importance of informal, social networks as a means of sharing job information in remote communities. We conclude that ICT may have a future role in the delivery of services for jobseekers, especially in rural areas. However, policies are required to ensure that information provided through ICT-based services is locally relevant, and disadvantaged groups have access to the facilities and training they require.     

The discursive structure of the social-technical divide: the example of information systems development1

The social and technical are commonly defined in opposition to each other. Yet technology practitioners are often quite comfortable with the idea that the technical is constitutively social. Drawing on an ethnographic study of a computerised information systems development project, this paper examines various usages of notions of ‘technical’. Attempts to situate the study at the ‘technical core’ of the project were met with a series of rebuffs. ‘Technical’ talk is to be understood as a categorising device which does boundary work. Technical talk invokes and performs a disjunction between networks of social relationships and stipulates a moral order with associated norms for acceptance and transition. The difficulty of penetrating the intelligibility of technical talk is understandable as a struggle in familiarising oneself with the routine social actions of a separate community. In addition, the private sphere of the technical is often distanced in time. The costs involved in journeying into the future are analogous to those of penetrating alien cultures. Ideas of progress and advance are often associated with the invocation of ‘the technical’. These connote a notion of timing which reinforces the distance and difference of—and hence depicts the costs involved in penetrating—removed sets of social relationships.     

Who Gets to ‘Work Hard,Play Hard’? Gendering the Work–Life Balance Rhetoric in Canadian Tech Companies

This article is based on an exploratory study of the implicit gender norms in work–life balance (WLB) rhetoric in ten Canadian information and communication technologies (ICT) organizations. Interviews with human resources (HR) managers and preliminary company website analysis revealed a masculinist and heterosexist bias in the implementation of WLB practices, legitimized by the gender composition of the workforce and the demanding yet inherently rewarding nature of the ICT sector. Participants deliberately separated care (read: childcare) from WLB (read: flexible hours and working from home), reproducing the assumption that an ‘ordinary’ worker is a man with a female partner who assumes primary responsibility for the reproductive realm. The study concludes with: (i) recommendations to increase HR's role in providing functional support for WLB practices and (ii) three future directions for research. This article contributes to a general call in feminist scholarship to apply a gendered lens to WLB practices.     

ICT and geographies of British Arab and Arab American activism

Current literature on migrant transnationalism highlights the role of new information and communication technologies (ICT) in facilitating lives that are situated simultaneously ‘here’ and ‘there’. Yet discussions of transnationalism and ICT obscure many complexities because of the tendency to focus on migrants' connections with ‘homeland’. In this article, we consider more broadly the spatiality of migrant activism and the different ways that ICT enters into it. Drawing on interviews conducted with Arab American and British Arab activists, we ask where is migrant activism geographically situated? How might their use of ICT factor into, or not factor into, activists' activities? In considering our respondents' diverse forms of activism, the multitude of aims and geographical orientations underpinning their activism, and their highly variable use of ICT, this article provides a variegated understanding of migrants' political subjectivities that avoids privileging any single geographical scale or location.     

“It’s a Lifestyle”: Social Class,Flexibility, and Young Adults’ Stories About Defining Adulthood

Abstract

In discussions of how social class matters during the transition to adulthood, the simultaneous importance of both class origins and future class trajectories is underexplored. In this paper, I use interviews with 60 emerging adults in the United States to investigate their stories about progress towards adulthood during the emerging adult years. I find that regardless of class backgrounds and trajectories, participants agree on three subjective criteria—identity exploration, learning responsibility, and gaining control—as most important to the project of becoming an adult. However, personal stories about living up to these subjective criteria diverge by future class plans. While those on class-advantaged (middle- and upper-middle-class) tracks draw heavily from traditional, concrete markers of adulthood to explain the accomplishment of subjective expectations, those on class-disadvantaged (working-class and poor) tracks stress the importance of “flexibility” as important in their stories about becoming an adult. While emerging adults use subjective criteria to explain reaching adulthood, this subjectivity also helps conceal the ongoing importance of access to material resources and opportunities for transitioning to adulthood along a normative path. Subjectivity also allows for individualization in emerging adults’ stories, which helps obscure broader patterns of inequality.     

Beyond the body in a box: Visualizing contexts of children's action

Social scientists refer routinely to a range of social and cultural contexts in trying to understand children's lives, but this range may not include what children think or say about what they do. In this article, I examine how two girls thought about their efforts to mummify a Barbie Doll as part of a school project. Attending to what the girls said about their project led me to regard strings of related activities—as defined by kids—as an important but neglected context of children's action. After reviewing how the girls’ work cut across the contexts familiar to social scientists, I examine the implications of “activity series” for visualizing kids and their contexts, in theory and in photographs.     

Computer Games for the Frail Elderly

Summary

The benefits of computer use by the elderly are named in this article. Described here is a project instigated to determine feasibility of computer use with frail institutionalized elderly. The four games used in this project are presented, as are participant reactions to these games. Computer use was found to be not only valuable as a learning tool, but a diagnostic one as well The author looks to practitioners in the future to investigate the possibilities of using computer games in their work with the elderly.     

Communication and information exchange among SMEs and their local environment

Abstract

In this article the results from a Swedish pilot study in the project Arena for Sustainable Innovative Development of small and medium-sized enterprises is presented. The project in a whole aims to create and test a model for collaboration and sustainable development among small- and medium-sized enterprises (SMEs) in local areas. The research question in this article is delimited to issues concerning use of ICT, information exchange and communication among the interested parties. The pilot study was accomplished in a qualitative and explorative way with semi-structured interviews. As a result of the study some questions are identified as urgent to further investigate.