Le travail vu par les assistés : éléments pour une sociologie des politiques d’insertion

The relations between “assistance” and “work” are seen from the viewpoint of the beneficiaries of welfare services for integrating them in the world of work. Material was collected during 70 semi-directive interviews with recipients of the minimal welfare payment program (RMI) who had valid “contracts of integration” in three local authorities in the Île-de-France region between 2005 and 2007. The relations of these persons to work differ as a function of their attachment to the norm of autonomy, their resistance to stigmatization and their guilt feelings. They very much depend on beneficiaries’ sociodemographic characteristics and quite diverse backgrounds and itineraries. Three types of relations to the world of work have been detected that enable us to empirically verify the postulate that the most disadvantaged categories have difficulty appropriating the currently widespread norm of individual autonomy.     

Des carrières aux parcours… en passant par la compétence

Do the social uses of the notion of competence affect operatives’ careers? A linkage between competency-based-management and careers is not to be taken for granted when competence is seen in relation to changes in work. In France, “policies of competence” entail modifying the specifications for managing the future of wage-earners, since a rationale grounded on the idea of a career yields to one based on the notion of an itinerary. Firms have supported the latter as a way to make mobility more fluid and to ensure the recognition of qualifications. However, this rationale based on occupational itineraries runs afoul of the segmented in-house labor market, which unfailingly turns an itinerary into an obstacle course. As a result, careers are “deinstitutionalized”, a trend to be related to the gradual institutionalization of “secure itineraries” with incentives coming from public employment and training policies. Invoking competence in order to make itineraries secure is part of an argument about the “destabilization of employment” that justifies delegating to individuals the management of their future and legitimates the idea that employability is to be the major counterpart for motivating wage-earners. For lack of new regulations for work throughout the life course, the rationale of an itinerary risks making the marketplace the major source of (dis)order in personal destinies.     

Vers une représentation européenne des salariés. Les comités d’entreprise européens face aux restructurations

Nearly 900 European works councils (EWCs), transnational committees for informing and consulting workers, are now active in firms operating across borders inside Europe. How do they help establish a European industrial relations system? How have these new forms of representation been molded into a collective actor that is making itself heard at the EU level, in particular when the firms where EWCs exist are to be restructured? The intent is to see how an “additive logic”, whereby the EWC is the sum of the representatives of the firm's European workers, turns into an “integrative logic”, whereby the EWC becomes the place of a European representation of these workers. This study follows European works councils from the negotiations leading to their creation to their activities in coping with economic restructuring. It shows how they take part in the Europeanization and renewal of collective action in the social Europe under construction.     

Le travail enseignant en lycée professionnel et ses paradoxes

The paradoxes in the work of teaching in French vocational education stem from the “symbolic closure” of these secondary schools. The latter, given the mass enrollment in general secondary schools, receive students marked by their failure in middle school. This has created a distance with the students' social and family environment and with firms, even though the latter are supposed to be the destination where these students are bound. The work of these teachers is strongly marked by “subjective ordeals” related to their subordinate position in the school system, to a concern for keeping peace in the schools and to doubts about integrating students in the world of work. Might the work of these teachers not lead paradoxically to reasserting the “weight of the educational form” by including therein actions that are supposed to help students “mature” and develop an “appropriate school identity”? In this case, the purpose of this work is the academic socialization and rehabilitation of young people as much as their vocational training as such.     

Nez à nez avec des nuisances odorantes. L'apprentissage de la cohabitation spatiale

By setting up “nose networks”, inhabitants were able to do more than merely criticize the nuisance of odors coming from a nearby paper mill. This case study conducted in France seeks to understand the process that, through a negotiated limitation of nuisances, ended up making industrial development compatible with life in the local area. This is radically different from the NIMBYist attitude, since inhabitants, instead of saying “no” to the installation of a new annoyance in their backyard, were trying to live with a problem “already there”. Neighbors of the mill thus became “nose experts” who had the right to bring evidence not in a lawsuit but through a shared know-how that made each party's rights and obligations compatible in the effort to live (at least temporarily) together in the same place.     

Le syndicat des travailleurs domestiques de Rio de Janeiro : un observatoire des transformations de l'emploi domestique au Brésil

This study of the major dimensions of actions undertaken by the labor union for household employees in Rio de Janeiro shows how the new “social rights” extended to these personal service workers has led to a new sense of what is “fair” and to an increase in lawsuits with employers. Given its place in labor relations courts, the union's position is ambivalent. Light is shed on the tensions between various categories of persons who visit the union's offices — tensions that tell us much about social relations. Attention is then turned to this small organization's role in labor courts: after cases have been heard, household employees often have a feeling that their rights have been upheld.     

« À votre service ! » La relation de service comme rapport social

Bringing the customer’s power into the analysis of relations in the service sector opens an approach that is original by comparison with existing studies, which either insist on the power wielded by counter clerks or else describes a peaceful coproduction of services. Analyzing “servicial relations” sheds light on both clerks’ and customers’ behaviors. Empirical research conducted in the French Post Office reveals the ambivalence — between “rendering a service” and “being at the service of” — in counter clerks’ relations to their jobs. Placed in a better position owing to recent changes in service companies, customers increasingly tend to give orders to clerks and sanction their work. Despite a weaker group spirit, clerks resist these strategies for turning them into servants by applying subtle rules and know-how.     

L’accountability à l’épreuve des incertitudes : le mandat des acheteurs d’énergie

Based on a survey of energy buyers in big industries, this article inquires into the different ways of explaining the actions they perform in situations of high, uncontrolled uncertainty. Describing energy buyers’ activities, the uncertainties and contradictions affecting them, shows how hard it is to explain them, make them visible or justify the decisions made. Energy buyers develop two forms of “accountability”: they claim to have been granted decision-making powers and ask to be evaluated on the basis of their results; or else they “socialize” their activities by involving corporate managers in decision-making. It is argued that “accountability” is stabilized in line with a collective learning process where the experience of uncertainty has a key place.     

La « perruque » en usine : approche d’une pratique marginale, illégale et fuyante

A “homer” is an artifact that a worker produces using company tools and materials outside normal production plans but at the workplace and during workhours. Despite legal, artistic and ethnographic evidence of their existence, silence surrounds homers. Along with this evidence, interviews conducted mostly with retirees from a French aeronautics plant are used to show that this silence is not linked just to the marginal and illegal quality of these artifacts. Homers shed light on a high degree of “complicity” between employees regardless of their position in the hierarchy. Since the factory’s institutional framework has little room for this complicity, the silence surrounding homers is a sign probably of an inability to talk about them rather than of their marginality or illegality.     

Les métiers flous du développement rural

Along with the notion of development, new jobs have emerged characterized by: a vague, overall definition; an ambiguity as to roles (especially in dealings with locally elected officials); makeshift statuses; and occupational itineraries that cannot be reduced to civil service careers. As this examination of their work over three decades shows, the autonomy of rural development agents has been related to a “phase of invention”, when the switch was made from rural planning to development. Role ambiguity still prevails and has even spread, owing to the social conditions of employment, to occupational itineraries. Given the cofinancing of public authorities’ “territorial actions”, we see a couple forming between elected officials, who want to take hold in an intercommunal territory, and development agents, who “create their jobs” by capturing subsidies. Over this 30-year period, a peculiar image of “fuzzy jobs” has emerged.     

Pour une sociologie des professionnels engagés : « Mondes de l’art » et militantisme contre la guerre en Irak aux États-Unis

This analysis of the mobilization of American artists against the war in Iraq emphasizes how their work situations have shaped their involvement. Regardless of political organizations and networks, or of the ideological dimensions of the anti-war cause, relations having to do with the work and occupational identities of these persons determined, in the first place, their actions and the positions they have adopted publicly. This article contrasts various “artistic subfields” and “patterns of activity” in order to understand the factors that have made it more or less tenable for these social actors to articulate the identities of artist and activist and, in some cases, to produce “political art”. The second part focuses on the “professional structuring” of this activism by showing how the current operation of artistic spheres — which have become more self-regulated, specialized and professionalized —tend to curb the confusion of issues that mixes aesthetic up with politics.     

La carrière des artistes et les transformations de la production musicale. Relations de travail et relation au travail dans le monde des musiques rap et électroniques

The interaction between the artistic and managerial poles of the world formed by the persons specialized in rap and electronic music in France is described as well as musicians' occupational culture. The aesthetic and organizational characteristics of these musical genres are shown to influence the division of labour in recording and production. Owing to the combination of artistic and managerial activities typical of these musicians, occupational networks are fluid. This blurring of roles is especially visible in the recording labels used from home studios. Technical changes in the “tools” for this work have led these artists to become professionally involved in management and advertising. Cultural motivations also explain this involvement: the critical stance adopted by the “cultures” of rap, electro, techno, etc., tends to make obsolete the image of the artist as a creator who avoids the engineering aspects of the commercial distribution of his recordings. In contrast, rap and electronic musicians' careers develop through participation in many and various projects, which nurtures their artistic production, improves the quality of their groups and enhances their reputations. Accepting more short-term professional engagements supposedly increases their control over their career profiles. However these musicians voice concerns, in particular, about bonds between the individual and the groups whom they cross (and who cross them) — concerns that can be extended to other types de workers caught up in an occupational world organized “by project”.     

L’Europe sociale : créativité institutionnelle communautaire et réalités nationales

“Social Europe” has been constructed following 50 years of EEC and EU policy-making, which has gradually extricated social questions from a pure rationale of economic integration in order to turn it into a lever for European political integration. The theoretical and disciplinary viewpoints are presented that, together, help us better understand the processes at work. Attention is drawn to three of them. First of all, the evolutionary process of building the EU accounts both for the differences between social Europe and national welfare systems, and for an ongoing process of institutional creation through an accumulation of EU legal achievements (acquis). Secondly, the expansion of the EU to twelve new member states lacking robust labor relation systems, along with globalization, represents a challenge for the future of the “European social model”. Finally, social Europe has not yet undergone an assessment. Problems arise owing to the short shrift given by treaties to questions of social legislation or redistribution, but the “Europeanization of national policies” apparently opens a way toward overcoming these obstacles.     

New Public Management et professions dans l’État : au-delà des oppositions, quelles recompositions ?

More and more reforms in public administrations are being conducted that are based on the principles and instruments of “new public management”. They have set off protest and collective actions by several professional groups in various sectors (health, education, justice, social work, research…), whence questions about the future of professional groups in public services, in particular about their autonomy, which these reforms threaten. The opposition between this new public management and certain professional groups, is not the final explanation to draw from an analysis of this situation. Should these changes be seen as the decline of professional groups and of their autonomy, as a mutation of professional models, an overhaul of professionalism, etc.? These questions, which current events in France and Europe have raised, are a matter for ongoing sociological thought. They are approached empirically, from the field, using varied scales of analysis and research. Forms of tension between this new public management and professional groups are explored.     

Le marché a dit. Intermédiaires financiers et managers dans le secteur électrique

The role played in the electricity industry by finance analysts, consultants and rating agencies has received too little attention in research on the liberalization of technical networks. Three arguments are brought forward. First of all, despite any rational argumentation, these intermediaries must be seen as ordinary actors with their interests, drawbacks and cognitive limits. Secondly, they have played an important part in transforming what used to be a tightly regulated industry. Their power mainly derives from their ability to influence the definition of the “right” policies and the production of information prior to decision-making. It takes the concrete form of an oligopoly power over two basic links in the information flow: big operations in the capital market and the ability to make comparisons between firms, sectors and countries and thus recommend the “right” allocation of resources. Thirdly, this quite real power does not have mechanical effects since it reflects a state of equilibrium within the firm, as the case of Suez proves. The relation between markets and firms is more interactive that it seems at first glance.     

Dissolving borders: Reframing risk,delinquent peers,and youth violence

Although “association with delinquent peers” is commonly identified as “a risk factor for youth violence,” this framework leads us to blame individuals and ignore the complex lives of youth who face state, symbolic, and interpersonal violence. This study is based on interviews with young adults about their adolescence in a low-income immigrant gateway neighborhood of Oakland, California. Most of the interviewees have peer networks that are racially/ethnically diverse and also include both delinquent and conforming peers. We show that having these “doubly diverse” friendship networks helps youth move through their neighborhood safely and feel anchored to their community even when they leave to attend college. Even successful youth in our study do not erect borders between themselves and “delinquent peers.” It is easy to assign blame to youth for their friendships, their violent behavior, their lack of education, their unstable and low-paying jobs, but this calculus ignores both the structural factors that constrain youth choices and the benefits that seem to be linked to diverse friendships, even with delinquent peers. Growing up in a site of global capital accumulation and disinvestment in the era of neoliberalism, our interviewees challenge us to reframe risk.     

Factor analyzing the “ASK” cultural competency self-assessment scale for child protective services

This study explored the development of a short version of “ASK” (Attitude–Skills–Knowledge) Scale — a tool for caseworkers and supervisors self-assessing cultural competency in a training context. The goal was to determine the validity and reliability of the 97-item long form and find factors to consolidate the items to create a shorter tool for training and practice use. In a state project, 171 caseworkers and supervisors rated the level of importance of 97 areas of attitudes, skills, and knowledge competency in terms of self-assessing their readiness to work in a culturally diverse environment. Attitude, skill, and knowledge domains of the instrument were tested with high reliability (.93 for the 30 “attitude” items, .95 for the 40 “skill” items, and .92 for the 27 “knowledge” items). Factor analyses indicate that this scale can be efficiently applied to categorize the 30 attitude items into eight factors, the 40 skill items into nine factors, and the 27 knowledge items into seven factors. With these 24 factors, a short ASK version was constructed for future research to encourage continuous self-assessment.     

Digital natives and social media

Digital natives (also known as “Generation Y” and “Millennials”), a generation born during of after introduction of digital technologies, 1980s and after, have mixed preferences for media use in personal and professional lives. A study by Friedl and Tkalac Ver?i? (2011) showed that even though digital natives prefer digital media in their personal lives, this is not necessarily reflected in their business lives. This study addressing preferences of “traditional” vs. “the new media” in a university setting found an opposite result.     

Catégorisation des usagers et rhétorique professionnelle: Le cas des policiers sur la voie publique

Placing “users” or even “customers” at the center of concern has been the keystone in reforms in several French public services. As the example of police officers shows however, the idea of a user takes on quite specific meanings depending on the values and objectives defended by the occupational group in question. Placing those who commit offenses, their victims or mere citizens into categories is part of the process of constructing what the police officer's “real work” should be by disqualifying and stigmatizing those who “don't fit in”.     

How public relations functions as news sources in China

This study re-conceptualizes the interaction between public relations (PR) practitioners and journalists in news construction. Proposing a new conceptual framework of “news-source involvement,” this study applies two dimensions – “involvement width” and “involvement density” – when examining how information and/or stories generated by PR people affect news coverage. Empirically, this study identifies seven types of news sources derived from a systematic content analysis of 1600 stories in four selected Chinese newspapers from 2001 to 2010 – 10-year period. The major findings include: (1) information subsidy has become a popular phenomenon in China; (2) over the past decade, the Chinese government has been slowly but surely becoming more tolerant of public's expression of their opinions relating to social and political issues. Though the government remains as the dominating “news source” for newspapers, other non-mainstream news sources (e.g. grass-root civilian) have emerged. Growing from the used-to-be “silent mass,” they have become the “subordinate majority” nowadays, having strong influence in certain coverage; and (3) PR people as one of the major news sources, interact with media in a selective manner; and such interaction takes places largely on tactical level.