Saving the Moral Capital of NGOs: Identifying One-Sided and Many-Sided Social Dilemmas in NGO Accountability

The literature on nonprofit management has embraced the concept of “accountability” to target urgent challenges related to NGO probity and integrity, and there have been attempts in the literature to use rational-choice-based governance approaches to solve them. Although the existing principal–agent frameworks provide important insights, they are limited to the analysis of financial relationships between NGOs and donors. We contribute to the literature in developing a comprehensive rational-choice-based governance approach to analyze all stakeholder relationships of NGOs. Applying the research program of ordonomics, we unpack two fundamental interaction problems: (a) the “stakeholder dilemma” between the NGO and a single accountability holder as a one-sided social dilemma and (b) the “competition dilemma” among rival NGOs as a many-sided social dilemma. We show that improving NGO accountability in relation to intended beneficiaries, peer organizations, and the general public also requires identifying the underlying governance problem as a competition dilemma focusing on collective self-regulation as a solution.     

Three Social Dilemmas of Workforce Diversity in Organizations: A Social Identity Perspective

This paper explores the relationship among threesocial dilemmas faced by organizations wishing to attainand maintain workforce diversity: the dilemmas oforganizational participation, managerial participation, and individual participation. Functional andsocial category diversity offer benefits fororganizations (creativity, adaptation and innovation,and access to external networks), but there are costswhich deter organizations from pursuing thesebenefits. The costs associated with organizationalparticipation in diversity initiatives arise becausemanagers and their employees perceive organizationalconflicts and organize their interactions along socialidentity lines, so that temporal traps and collectivefences surround diversity. Resolving the subordinatedilemmas of managerial and individual participation provides the key to resolving the dilemma oforganizational participation. Social identity theory isused to understand the dilemmas and to develop possibleresolutions, which should make the benefits of diversity more immediately accessible toorganizations and society.     

Including Spirituality in the Social Work Curriculum: Perspectives from South Asia

This article is based on a study of 1,084 social work educators from six South Asian countries on their perspectives on including spirituality in the social work curriculum. Findings revealed that all educators across countries felt that a course on spirituality was desirable. They differed however in aspects such as level of course introduction (undergraduate or postgraduate), the nature of the course (optional or compulsory) and the curriculum content (evidence based or experiential). Further educators construed varied meanings of spirituality (transcendence, mind-soul discourse, relational) and spiritually sensitive practice (actively using spirituality and mindfulness as methods of practice for intervention and drawing upon the spiritual strength and potential of the clientele/group/community to plan intervention). Four log regression models also determined predictors of educators' perceptions on spirituality for micro practice, macro practice, level of course introduction and curriculum content. Country, educators' religious background, years of service and scores on Spirituality Assessment Scale emerged as key predictors. Based on educators' responses, this article provides a suggestive frame for the curriculum. With spirituality and its plausible settings of applications, a case is also made for giving credence to indigenising and decolonising approaches in social work education in South Asia.     

Perspectives on Intergenerational Aspects of Aging and Diversity

Abstract

This paper considers a number of interrelated dimensions that are crucial to the developing intergenerational field: research, policy, practice and theory. The paper argues first, that research (and indeed evaluation) underlies, and is fundamental to, facilitating and understanding the linkages between practice, policy and theory. It further argues that breaking down the barriers between research, policy, practice and theoryparticularly in terms of the language we use- is key if we are to fully realize the potential of this developing field. An early intergenerational study undertaken by the author is used as a tool to illustrate some of the ways in which the field has progressed over the last twenty years. The paper concludes with thoughts and suggestions about the dilemmas and challenges remaining for those in the field.     

Children’s Perspectives on Everyday Experiences of Shared Residence: Time,Emotions and Agency Dilemmas

Shared residence is often presented as an arrangement that is in the best interests of the child following the divorce of its parents. Based on in‐depth interviews with Norwegian children who have experienced shared residence, this article seeks to explore some dilemmas concerning time, agency and the children’s emotions. Three characteristics of shared residence and time‐sharing are presented — flexibility, ambiguity and rigidity — which points to different challenges in understanding the circumstances in which shared residence become a valuable arrangement for children. The article argues that both time and emotional dilemmas regarding shared residence should be further investigated both empirically and theoretically, and that children’s agency should be acknowledged more fully.     

Two Perspectives on the Language of Special Needs Computing: towards a shared view

This paper reviews and examines the language used in literature that describes the educational and therapeutic use of microcomputers with people who have special needs. In the language of special needs computing two perspectives are identified. One perspective focuses on the microcomputer technology while the other focuses on the microcomputer user. While the language of both perspectives acknowledges the value of microcomputers, each perspective moves towards an acknowledgement that microcomputer use needs to be placed in an environmental context. This move in both language sets reflects an increasing focus on the potential barriers to microcomputer use.     

Accountability and rural development partnerships: a study of Objective 5b EAGGF funding in South West England

Funding for Rural Development Partnerships has signalled a shift in rural policy, towards actively involving the rural population in determining the direction and implementation of change. However, early experience with partnerships has indicated that the funding bodies have retained significant control. One reason for this is that they are constrained by their accountability requirements. Furthermore, with not all members of the partnership accountable to the same degree, the funding bodies bear a significant proportion of the risk of new ventures which can result in conservative decisions. A study of the EAGGF component of an EU Objective 5b Programme in the South West of England highlights the tensions that can arise in a partnership from existing accounting arrangements. The lack of a trusting relationship between state and citizens resulted in excessively formal accountability requirements, creating difficulties for applicants, and producing risk-averse decisions by state administrative bodies. However, the case study demonstrates that through the development of networks, both accountability and thereby project responsibility and risk could be more widely spread, creating opportunities for locally shaped, novel and flexible development.     

Diversity of Social Enterprise Models in South Korea

In this paper, we analyse the emergence and development of social enterprise in South Korea. Our purpose is to show how different broad, consensual and successive conceptions of social enterprise—the so-called meta-models—have generated a dynamic and complex environment which includes a variety of models of social enterprise. Based on multiple data sources, including interviews, documents, statistics and field research, we illustrate the diversity of Korean social enterprise models by using the EMES ideal-type as a conceptual framework that leads us to analyse the social, economic and governance dimensions of each type of social enterprise. This research suggests that the social enterprise phenomenon should not be limited to its expressed contents or to an excessively strict legal or economic definition. It eventually contributes to advancing our understanding on social enterprise by showing that the definitions and concepts of social enterprise can be diverse across different social, economic and political contexts. For this reason, building a universal typology that can embrace social enterprises in different national contexts is by far a challenging task.     

Perspectives of Social Work Faculty on Diversity and Societal Oppression Content

This article presents data from a secondary analysis of a 1992 survey of graduate social work faculty to identify their views of the importance of content on diverse populations and types of oppression. The large majority of respondents rated content on several population groups and types of oppression to be important or very important. In most categories, however, the respondents rated including content on populations rather than on types of oppression to be more important, at a statistically significant level. The authors discuss the implications of this finding and place it in the context of current writings on multicultural social work.     

Diversity in Diversity: Changing the Paradigm

SUMMARY

This essay discusses the growing complex diversity in client populations, emphasizes the need to support all legal statuses of clients, and advocates for a paradigm shift in culturally competent social work practice.     

Board Accountability: Lessons from the Field

Accountability has become a major issue in the nonprofit sector. Numerous external and internal approaches to strengthening performance in this area exist, and many nonprofit boards expect their executives to account foruse of their organizations' resources. However, few boards apply any such expectations to themselves. Qualitative analysis of records from interviews, consultations, and meeting observations with 169 board members of thirty‐four diverse nonprofit organizations revealed six sets of practices that foster board accountability. They include setting clear expectations and standards for the group and for its members, actively using policies regarding conflicts of interests, identifying and staying focused on priorities, maintaining strong two‐way communications directly with constituency groups, conducting assessments of meetings and board performance, and experimenting intentionally with new approaches to their work. The experiences of these boards provide numerous examples of practical steps that others may consider when they seek to increase the value they add to their organizations as well as to strengthen public trust.     

Community,Individual or Information Development? Dilemmas of concept and culture in South Asian disability planning

From the 1820s to the present, disability planning in South Asia has faced hard choices, compounded by the submersion of indigenous concepts in well-intentioned western exports of welfare ideologies and eurocentric social sciences. Cultural imperialism continues, with western evangelists insisting that South Asian disability development be seen in terms of human rights and community-based rehabilitation, regardless of the actual strengths and weaknesses of communities. Reconceptualisation of disability planning, focusing on information factors of concept, knowledge, skills, design and feedback, has been suggested as an alternative approach. However, the associated information media, while offering hope to millions, will again divide those who gain access from the hundred-millions who remain info-poor. Western information concepts risk overwhelming indigenous knowledge and diminishing the cultural confidence needed for South Asians to find their own appropriate solutions. To counteract this tendency, a strong base of Asian disability history is needed.     

Dilemmas of youth work: balancing the professional and personal

Being an effective and intentional youth practitioner involves more than planning. It includes being able to react intelligently to the many difficult situations that arise. Practitioners in out-of-school and after-school settings regularly confront complex dilemmas that emerge in their daily work. They face situations where competing objectives, values, and warrants come into conflict, situations that can pit the developmental needs of youth, ethical concerns, administrative requirements, and other considerations against each other. Using examples from their research that weigh professional and personal judgments, the authors illustrate the complexity of these practice dilemmas and the considerations program staff included as they responded to these challenging situations.