The Effect of Competition on Recovery Strategies

Manufacturers often face a choice of whether to recover the value in their end‐of‐life products through remanufacturing. In many cases, firms choose not to remanufacture, as they are (rightly) concerned that the remanufactured product will cannibalize sales of the higher‐margin new product. However, such a strategy may backfire for manufacturers operating in industries where their end‐of‐life products (cell phones, tires, computers, automotive parts, etc.) are attractive to third‐party remanufacturers, who may seriously cannibalize sales of the original manufacturer. In this paper, we develop models to support a manufacturer's recovery strategy in the face of a competitive threat on the remanufactured product market. We first analyze the competition between new and remanufactured products produced by a monopolist manufacturer and identify conditions under which the firm would choose not to remanufacture its products. We then characterize the potential profit loss due to external remanufacturing competition and analyze two entry‐deterrent strategies: remanufacturing and preemptive collection. We find that a firm may choose to remanufacture or preemptively collect its used products to deter entry, even when the firm would not have chosen to do so under a pure monopoly environment. Finally, we discuss conditions under which each strategy is more beneficial.     

Joint Life‐Cycle Dynamics of New and Remanufactured Products

Many products considered for remanufacturing are durables that exhibit a well‐pronounced product life cycle—they diffuse gradually through the market. The remanufactured product, which is a cheaper substitute for the new product, is often put on the market during the life cycle of the new product and affects its sales dynamics. In this paper, we study the integrated dynamic management of a portfolio of new and remanufactured products that progressively penetrate a potential market over the product life cycle. To this end, we extend the Bass diffusion model in a way that maintains the two essential features of remanufacturing settings: (a) substitution between new and remanufactured products, and (b) a constraint on the diffusion of remanufactured products due to the limited supply of used products that can be remanufactured. We identify characteristics of the diffusion paths of new and remanufactured products. Finally, we analyze the impact of levers such as remanufacturability level, capacity profile and reverse channel speed on profitability.     

Revenue and Cost Management for Remanufactured Products

This paper considers pricing and remanufacturing strategy of a firm that decides to offer both new and remanufactured versions of its product in the market and is concerned with demand cannibalization. We present a model of demand cannibalization and a behavioral study that estimates a key modeling parameter: a fraction of consumers who switch from new to remanufactured product. As we show, this fraction has an inverted‐U shape, and, thus, the underlying consumer behavior cannot be modeled using the standard methodologies that rely on consumers' willingness to pay (WTP). We find that by incorporating the inverted‐U‐shaped consumer behavior, the firm remanufactures under broader conditions, charges a much lower price, and typically remanufactures more units—leading to an increase of profits from remanufacturing by up to a factor of two as compared with making decisions based on the WTP only. Lastly, we find that the behavior of the low‐price market segment plays an important role because the firm reacts to it differently than the WTP‐based logic would suggest.     

Remanufacturing of mobile phones—capacity, program and facility adaptation planning

Successful remanufacturing of mobile phones must meet the challenges of continuously falling prices for new phone models, short life cycles, disassembly of unfriendly designs and prohibiting transport, labor and machining costs in high-wage countries. A generic remanufacturing plan for mobile phones is developed. For the planning of remanufacturing capacities and production programs, a linear optimization model is introduced. To support the planner in the periodic adaptation of an existing remanufacturing facility under quickly changing product, process, and market constraints, discrete-event simulation is applied. Uncertainties regarding quantity and conditions of mobile phones, reliability of capacities, processing times, and demand are considered. The simulation model is generated by an algorithm using results from the linear optimization approach.     

Effects of Remanufacturable Product Design on Market Segmentation and the Environment

Despite documented benefits of remanufacturing, many manufacturers have yet to embrace the idea of tapping into remanufactured‐goods markets. In this article, we explore this dichotomy and analyze the effect of remanufacturable product design on market segmentation and product and trade‐in prices by studying a two‐stage profit‐maximization problem in which a price‐setting manufacturer can choose whether or not to open a remanufactured‐goods market for its product. Our results suggest that it is optimal for a manufacturer to design a remanufacturable product when the value‐added from remanufacturing is relatively high but product durability is relatively low and innovation is nominal. In addition, we find that entering a remanufactured‐goods market in and of itself does not necessarily translate into environmental friendliness. On the one hand, the optimal trade‐in program could result in low return and/or remanufacturing rates. On the other hand, a low price for remanufactured products could attract higher demand and thereby potentially result in more damage to the environment. Meanwhile, external restrictions imposed on total greenhouse gas emissions draw criticism in their own right because they risk stifling growth or reducing overall consumer welfare. Given these trade‐offs, we therefore develop and compare several measures of environmental efficiency and conclude that emissions per revenue can serve as the best proxy for emissions as a metric for measuring overall environmental stewardship.     

The Potential for Cannibalization of New Products Sales by Remanufactured Products*

The potential for cannibalization of new product sales by remanufactured versions of the same product is a central issue in the continuing development of closed‐loop supply chains. Practitioners have no fact‐based information to guide practice at firms and academics have no studies available to use as the basis for assumptions in models. We address the cannibalization issue by using auctions to determine consumers’ willingness to pay (WTP) for both new and remanufactured products. The auctions also allow us to better understand the potential impact of offering new and remanufactured products at the same time, which provides us insights into the potential for new product cannibalization. Our results indicate that, for the consumer and commercial products auctioned, there is a clear difference in WTP) for new and remanufactured goods. For the consumer product, there is scant overlap in bidders between the new and remanufactured products, leading us to conclude that the risk of cannibalization in this case is minimal. For the commercial product, there is evidence of overlap in bidding behavior, exposing the potential for cannibalization.     

Take‐Back Legislation: Consequences for Remanufacturing and Environment

In the last two decades, many countries have enacted product take‐back legislation that holds manufacturers responsible for the collection and environmentally sound treatment of end‐of‐use products. In an industry regulated by such legislation, we consider a manufacturer that also sells remanufactured products under its brand name. Using a stylized model, we consider three levels of legislation: no take‐back legislation, legislation with collection targets, and legislation with collection and reuse targets. We characterize the optimal solution for the manufacturer and analyze how various levels of legislation affect manufacturing, remanufacturing, and collection decisions. First, we explore whether legislation with only collection targets causes an increase in remanufacturing levels, which is argued to be an environmentally friendlier option for end‐of‐use treatment than other options such as recycling. While increased remanufacturing alone is usually perceived as a favorable environmental outcome, if one considers the overall environmental impact of new and remanufactured products, this might not be the case. To study this issue, we model the environmental impact of the product following a life cycle analysis–based approach. We characterize the conditions under which increased remanufacturing due to take‐back legislation causes an increase in total environmental impact. Finally, we model the impact of legislation on consumer surplus and manufacturer profits and identify when total welfare goes down because of legislation.     

Lot Sizing for Optimal Collection and Use of Remanufacturable Returns over a Finite Life‐Cycle

Reverse supply chains process used product returns to recover value by re‐processing them via remanufacturing operations. When remanufacturing is feasible, the longer the return flows are delayed during the active (primary) market demand period of the product, the lower the value that can be recovered through these operations. In fact, in order to recover the highest value from remanufactured products, the collection rates, return timings, and reusability rates should be matched with the active market demand and supply. With these motivations, this paper is aimed at developing analytical models for the efficient use of returns in making production, inventory, and remanufacturing decisions during the active market. More specifically, we consider a stylistic setting where a collector collects used product returns and ships them to the manufacturer who, in turn, recovers value by remanufacturing and supplies products during the active market demand. Naturally, the manufacturer's production, inventory and remanufacturing decisions and costs are influenced by the timing and quantity of the collector's shipments of used product returns. Hence, we investigate the impact of the timing of returns on the profitability of the manufacturer‐collector pair by developing system‐wide cost optimization models. Analyzing the properties of the optimal shipment frequency, we observe that the fastest reverse supply chain may not always be the most efficient one.     

考虑奢侈与环保偏好的再制造品最优定价策略

把奢侈、环保偏好消费者考虑到再制造品市场需求中,研究了奢侈与环保消费者构成市场的再制造品最优定价策略,发现奢侈与环保偏好消费者比例不同的市场再制造品最优定价存在差异,并且差异价格随着消费者比例不同有所不同;同时发现在价格歧视的边界上,即奢侈消费者与绿色消费者比例存在某种特定关系时,差异价格可以获得相同的利润,却可以得到不同再制造品数量,这为制造商在利润不受损下,实现社会环保目标、提升绿色形象创造了一条路径。然后根据上述的不同的市场结构特征,建议制造商采取相应价格歧视策略,并通过算例验证了上述的结论。     

Cost Allocation in Manufacturing–Remanufacturing Operations

For firms remanufacturing their products, the total life‐cycle costs and revenues from new and remanufactured products determine their profitability. In many firms, manufacturing/sales and remanufacturing/remarketing operations are carried out in different divisions. Each division is responsible for only part of the product's life cycle. Practices regarding transfer pricing across divisions vary significantly among companies, affecting the life‐cycle profit performance of the product. In this research, we identify characteristics of transfer prices that achieve the firm‐wide optimal solution. To this end, we consider a manufacturer who also undertakes remanufacturing operations and we focus on price (quantity) decisions. We determine that a cost allocation mechanism that allocates a portion of the initial production cost to each of the two stages of the product life cycle should be used. We also conclude that cost allocation should be implemented as a fixed cost allocation, where charges to the remanufacturing division should be determined independently of the actual quantity of units remanufactured.     

Models to explore remanufacturing as a competitive strategy under duopoly

Remanufacturing is a product recovery option that upgrades the quality of returns to “as-good-as-new” conditions. Remanufactured products cost less, and are sold with the same or better warranty as for new products. In this paper, we consider a duopoly environment with two manufacturers in direct competition selling their respective new products on the primary market. Specifically, we address the question: In case one manufacturer decides to remanufacture and sell remanufactured products on the price-sensitive secondary market, will it get a competitive advantage over the other manufacturer? We develop theoretical models for a single period and two periods, and show that under the stated assumptions, remanufacturing is almost always more profitable than when there is no remanufacturing. Although remanufacturing may cannibalize new product sales, the combined profitability and market share of the (re)manufacturer on account of new and remanufactured product sales improve over new product sales only. For the competitor, we get mixed results. In some situations, its profitability improves; in some others, it worsens. We also conduct sensitivity analyses with respect to the substitution parameters, price-sensitivity of the secondary market, rate of return of used products (cores), relative market shares of the manufacturers, and relative sizes of the primary and secondary markets. We conclude the paper with managerial implications and directions for future research.     

WTP差异下的再制造进入决策研究

本文在消费者对再制造产品及新产品的支付意愿存在差异的条件下,分别对有无竞争环境下OEM的再制造进入决策边界条件进行了研究。研究结果表明,满足边界条件时,虽然再制造产品对新产品的市场产生了蚕食效应,但再制造产品的获利性能弥补这种损失,使得OEM进入再制造能获取更多的利润。在此基础上,通过数值仿真,讨论了不同参数对OEM及竞争者的产量及利润的影响。     

Effects of Random Yield in Remanufacturing with Price‐Sensitive Supply and Demand

In this study, we investigate the effects of recovery yield rate on pricing decisions in reverse supply chains. Motivated by the automotive parts remanufacturing industry, we consider an end‐of‐life product from which a particular part can be recovered and remanufactured for reuse, and the remainder of the product can be recycled for material recovery. Both the supply of end‐of‐life products and demand for remanufactured parts are price‐sensitive. Yield of the recovery process is random and depends on the acquisition price offered for the end‐of‐life products. In this setting, we develop models to determine the optimal acquisition price for the end‐of‐life products and the selling price for remanufactured parts. We also analyze the effects of yield variation to the profitability of remanufacturing, benefits of delaying pricing decisions until after yield realization, and value of perfect yield rate information.     

偏好市场下制造/再制造系统最优生产决策

从消费者对再制造产品和新产品有着不同的需求偏好入手,引入市场需求偏好函数,构建单一垄断生产商利润最大化的带约束生产决策模型,探讨偏好市场下的两期和无限期的最优产量-价格决策策略.此外,通过对再制造经济优化模型的数据模拟,分析消费者偏好系数对生产商利润、成本节约、产品价格的影响,为生产商的生产决策,以及政府如何影响消费者偏好决策提供指导建议.     

Design of the Reverse Channel for Remanufacturing: Must Profit‐Maximization Harm the Environment?

A key attribute of a remanufacturing strategy is the division of labor in the reverse channel, especially whether remanufacturing is performed in‐house or outsourced. We investigate this decision for a retailer who accepts returns of a remanufacturable product. Our formulation considers the cost structures of the two strategies, uncertainty in the input quality of the collected/returned used products, consumer willingness‐to‐pay for remanufactured product, the extent to which the remanufactured product cannibalizes demand for a new product, and the power structure in the channel. For the profit‐maximizing retailer, the differentials in variable remanufacturing costs drive strategy choice, and higher fixed costs of in‐house remanufacturing favors outsourcing. The variable remanufacturing costs and the balance of power in the prospective outsourced reverse channel are the key drivers of environmental impact, as measured by the retailer's propensity to remanufacture. While profitability and environmental goals often conflict, they align under certain conditions. These include (a) the third party has less bargaining power; or (b) the fixed cost for in‐house remanufacturing is relatively high. All else equal, when remanufacturing is outsourced, the environment fares better if the third party has leadership power. We generalize to the cases when remanufacturing achieves a quality level less than “good‐as‐new" and when used items have non‐zero salvage value. Analysis of these extensions illuminates how relative power in the reverse channel drives the firms’ preferences, as well as the end customers’ consumption experience.     

再制造成本随机分布和市场细分的生产优化模型

本文研究了单一厂商制造/再制造混合系统的两期生产优化问题。首先,在回收率一定条件下,建立了回收产品的再制造成本与再制造率之间的函数关系;接着,引入消费者偏好系数构造了再制造产品和新制造产品之间的价格竞争和市场细分;然后,建立了以追求利润最大化为目标的模型,证明了该模型为凸规划,给出了K-T条件表达式,并分析了伽马分布条件下解的特征;最后,通过算例对本文模型的性质和规律作进一步分析。     

Does the Entry of Third‐Party Remanufacturers Always Hurt Original Equipment Manufacturers?

Researchers and managers broadly agree that the entry of third‐party remanufacturers (TPRs) hurts original equipment manufacturers (OEMs) because of the cannibalization problem. Thus, OEMs should always try to deter the entry of TPRs. In this article, we present a contrasting view: Competing OEMs without remanufacturing capacities sometimes benefit from the entry of TPRs. The key feature of our model is that there exists a group of newness‐conscious consumers in the market who do not buy the remanufactured product regardless of the price, whereas a group of functionality‐oriented consumers (FOCs) may buy a remanufactured one at a low price. In a steady‐state‐period setting, we investigate how the number of TPRs affects the OEMs’ profits. We find that, from the perspective of two competing OEMs: (i) The entry of one or many TPRs may lead to a higher profit; (ii) The entry of many TPRs may be better than the entry of one TPR; and (iii) The impact of the entry of one or many TPRs may be reversed as FOCs’ willingness‐to‐pay for the remanufactured product increases.     

Analysis of advertising lifetime for mobile phone

The market for mobile phones has increased substantially. In an attempt to maintain or increase their market share, mobile phone companies invest a significant amount of their budget on advertising. In this paper, we analyze TV advertising lifetime data of five mobile phone companies in Korea. We identify the distribution of advertising lifetime and model the median life as a function of company-specific fixed effects, type of advertising, the number of new customers signed for the service, and the number of new advertisements placed by the competitors. We show how the fitted lifetime model can be applied to advertising policy such as switching time for new advertisement.