基于SECI模型的大学知识共享模式探讨

知识共享是大学进行知识创新的有力保障，对促进大学发展意义重大。论文从分析大学知识入手，借鉴SECI模型，探讨实现大学知识共享的有效模式。     

装备保障训练业务知识管理及实施策略

信息化条件下装备保障训练业务知识含量越来越高。本文提出装备保障训练业务知识管理的构想,分析装备保障训练的知识转移本质,明确装备保障训练业务引入知识管理的必要性,阐述装备保障训练业务知识管理的内涵,提出装备保障训练业务知识管理实施策略。     

武器装备保障供应链中基于绩效的整体外包机制

传统的武器装备保障是军方体制内的保障,供应商只负责提供装备,因
而供应商没有动力提高装备可靠性,保障成本也比较高。针对这种弊端,本文提
出了一种基于绩效的保障服务整体外包模式,即由供应商负责从提供装备到完成
装备保障任务的整个供应链,军方根据保障的绩效水平通过合同进行一定的奖励
和惩罚。本文运用委托代理的研究模型,分析了这种保障模式的优势。结果表明,
军方一定的激励政策可以引导供应商努力提高装备可靠性,并使其获得更好的收
入;与此同时,军方保障的总成本也得到降低,供应链绩效得到改善。     

服务外包知识协作：双向性、关系性与互补性

随着知识密集型项目比重的逐步提升,知识协作问题已成为服务外包组织战略中最重要的部分。本文分析了服务外包知识协作的静态特性,划分了知识协作过程的主要阶段,并提出了一个概念模型。在此基础上,建立了一个两阶段动态博弈模型,通过分别针对发包企业与接包企业之间两种合作模式下的均衡分析,提出了三个重要的命题：首先,发包企业和接包企业在知识共享中存在双向激励;其次,基于良好关系的企业间合作型知识决策模式有利于组织收益最大化;最后,较高的知识互补性对知识共享水平有正向促进作用。     

大规模个性化定制模式中的知识共享机制研究

在信息服务领域中,大规模个性化定制模式作为一种新型的策略逐步被人们所认识、认可和应用。知识共享量化模型通过理论建模、形式化推导、数字模拟等方法,分析了影响知识共享效果的关键要素,研究其对模型的影响,并给出改进建议。     

优化企业财务运作实现财务信息共享

建立和推行财务信息共享服务模式是提高企业管理水平，实现全面的真正的财会电算化的重要手段，是信息社会和网络社会的要求。本文提出了应用财务信息共享服务模式的前提．探讨设计了集团财务信息共享服务模式体系，对财务信息共享服务模式进行了评价。     

开展真人图书馆服务浅议

本文认为在国内外有着一定实践基础的真人图书馆服务在目前任职培训院校有着重要的实践意义:在发挥知识资源优势、拓展知识共享空间的同时,还能激活读者知识资源、浓厚学习创新氛围,进而丰富图书馆服务方式、提升图书馆服务职能水平。并从组织、策划、累积和安全保障四个方面提出相应的开展途径。     

师徒模式下的知识共享效用模型分析

主要对师徒模式下的组织由于开展知识共享而取得的效用进行分享的问题展开研究.首先借用柯布一道格拉斯函数的思路,建立了师徒模式下的知识共享效用模型,刻画了师徒模式下组织由于师徒知识共享而产生的总收益与徒弟学习知识的努力和师傅传授知识的努力之间的联系;然后通过对模型的分析,得出了组织、师傅和徒弟三者通过知识共享所获得的效用函数的分享系数,并给出了组织为期望获得知识共享最大效用所付出投资成本的界限;最后通过数值算例给出了模型的应用.     

云财务共享服务实训课程建设的思考

我国第一家财务共享服务中心是在2005年建立的,近年来,财务共享模式受到许多大型集团公司的青睐,财务共享模式在我国得到了迅速发展。为了适应新时代对会计信息化人才的要求,必须引入云财务共享服务实训课程,改革传统的人才培养模式。文章介绍了开设云财务共享服务实训课程的必要性,从教学目标、教学内容、教学方法和教学评价等方面分析云财务共享服务实训课程的框架体系,提出云财务共享服务实训课程的建设路径。     

网络环境下基于知识共享的IT服务构架与创新

本文首先分析了网络环境下,企业在进行知识共享过程中所面临的挑战.然后,提出网络环境下IT服务的基本构架,根据构架研究了企业的知识共享空间基础的建立,强调知识共享在企业内部的运用,并提出网络环境下IT服务的创新策略,有利于促进企业更有效地实施知识共享,最后通过一个实例论证了本文所提出的观点.     

Developing talent with an integrated knowledge-sharing mechanism: an exploratory investigation from the Chinese human resource managers' perspective

Drawing from knowledge sharing and social exchange theory, the paper explores the connection between talent development and knowledge-sharing mechanisms. Based on a preliminary investigation of reviewing the learning experience and career development of 20 Chinese HR practitioners, the findings confirm that incorporating a knowledge-sharing socialization mechanism with talent development programs has a nurturing and supporting effect on learning and development. The mechanism can be used to facilitate organization-wide knowledge sharing and support both organization-led and self-managed talent development programs.     

A moderated mediation model of the relationship between abusive supervision and knowledge sharing

This study uses the conservation of resources theory to examine the influence of a leader's destructive behaviors by investigating how emotional exhaustion resulting from abusive supervision affects employees' knowledge-sharing behaviors. Using a moderated mediation framework, this study suggests that organizational justice moderates the positive relationship between abusive supervision and employees' emotional exhaustion and attenuates the negative indirect effect of abusive supervision on employees' knowledge-sharing behaviors. The results of this study, drawn from a sample of 202 dyads comprising full-time employees and their immediate supervisors, support most of its hypotheses. The implications and limitations of the study, as well as directions for future research, are discussed.     

公司隐性知识共享的经济学分析

知识共享尤其是隐性知识的共享在公司竞争优势的形成中发挥着重要作用。分析了隐性知识共享的障碍和条件,并从博弈论的视角阐述了隐性知识共享的微观机理;通过一个案例探讨了隐性知识共享的效用。最后,设计了公司隐性知识共享的机制。     

组织学习中群体间知识共享行为影响因素分析

以组织学习中群体间知识共享行为为研究对象,应用演化博弈方法,构建了群体间知识共享行为的演化博弈模型,分析了群体间知识共享行为的影响因素,得出了群体知识水平、吸收转化能力以及知识共享风险与群体间知识共享行为的相互关系.     

网状式企业集群中知识共享关系演化的仿真分析

采用社会网络分析方法,建立了企业集群中企业间的知识共享关系网络模型;在提取企业个体特征的基础上,分析了网状式集群企业网络中企业间知识共享关系演化的动态特征,建立了企业间知识共享关系状态转移方程;研究了各种影响因素对企业间知识共享关系产生作用的机理。     

组织设计的主动性与合作性对企业知识共享行为的影响分析

高度扰动的环境诱导着企业组织设计进行适应性变化,组织设计的变化受知识共享需要的诱导,而且相关因素之间呈互补关系.当变化的环境促使企业组织设计变得更有利于提升各组成部分的主动性时,知识共享的需要同时也要求组织增加合作性的组织设计.论文在理论分析和案例研究的基础上,提出了相应的研究假定,并利用问卷数据和结构方程模型对假定进行了分析验证.最后,提出了方向性的制度供应模式.     

False foe? When and how code switching practices can support knowledge sharing in multinational corporations

The operating environment of multinational corporations (MNC) is multilingual, adding significant complexity to knowledge-sharing interactions between employees. In this paper, we explore how knowledge sharing in MNCs is influenced by code switching, or shifting between languages during interaction. Previous international business research has mostly described code switching as a behavior that has a negative impact on knowledge sharing by creating distrust and exclusion. Our case study of a major Finnish MNC from the perspective of faultline theory shows that in situations where organizational norms and routines help limit the potential impacts of code switching on subgroup formation and inter-subgroup animosity, it can also aid knowledge sharing by (i) supporting the development and maintenance of key technical vocabulary, (ii) enhancing inclusion in knowledge-sharing interactions, and (iii) supporting knowledge contextualization processes. Thus, code switching is not necessarily just a form of linguistic interference, but it can also be intended—and often functions—as a strategic behavior that draws on multiple languages to build efficient and successful knowledge-sharing interactions.     

From Global Knowledge Management to Internal Electronic Fences: Contradictory Outcomes of Intranet Development

This paper considers the adoption of intranet technology as a vehicle for encouraging organization-wide knowledge sharing within a large, global bank. Ironically, the outcome of intranet adoption was that, rather than integrate individuals across this particular organization, the intranet actually helped to reinforce the existing functional and national boundaries with 'electronic fences'. This could be partly explained by the historical emphasis on decentralization within the bank, which shaped and limited the use of the intranet as a centralizing, organization-wide tool. This is possible because the intranet can be described as an interactive and decentred technology, which therefore has the potential for multiple interpretations and effects. Thus, while the intranet is often promoted as a technology that enables processes of communication, collaboration and social coordination it also has the potential to disable such processes. Moreover, it is argued that to develop an intranet for knowledge-sharing requires a focus on three distinctive facets of development. These different facets may require very different, sometimes contradictory, sets of strategies for blending the technology and the organization, thus making it extremely difficult for a project team to work effectively on all three facets simultaneously. This was evidenced by the fact that none of the independent intranet-implementation projects considered actually managed to encourage knowledge-sharing as intended, even within the relatively homogeneous group for which it was designed. Broader knowledge-sharing across the wider organizational context simply did not occur even among those who were working on what were defined as 'knowledge management' projects. A paradox is that knowledge-sharing via intranet technologies may be most difficult to achieve in contexts where knowledge management is the key objective.     

Motivating knowledge sharing through a knowledge management system

Based on both economic and sociological theory, the effects of supervisory control and organizational support on the frequency and effort of individuals in contributing their personally held valuable knowledge to a “best practices-lessons learned, repository-based” knowledge management system (KMS) were compared. Supervisory control, as expected, had significant impact on frequency, but it also had unexpectedly significant influence on effort. When system variables—usefulness and ease of use—were controlled for, the organizational support measure had little effect on either outcome. These results provide greater support for economic-agency-theory motivators of knowledge sharing and lesser support for organizational support motivators than has been previously believed. They also emphasize the important impact of systems variables in motivating KMS use. Since the study was conducted in a government (joint civilian–military) organization, the organizational type may significantly influence the results. However, since the result is contrary to the conventional wisdom that suggests that a “knowledge-sharing culture” is all-important, at the very least, this study shows that the nature of the organization may moderate the relationship between the motivational approach and the outcomes.     

Scheduling to Improve Field Service Quality*

This research addresses the problem of scheduling technicians to travel from customer site to customer site to perform emergency maintenance on office machines, computers, robots, telecommunications equipment, medical equipment, heating/cooling equipment, household appliances, and other equipment. We call this the Traveling Technician Problem (TTP). In its simplest form, the TTP is a multiserver, sequence-dependent, tardiness minimization problem. This research frames the TTP as a service quality maximization problem in which service quality is defined in terms of mean tardiness, mean technician phone response time, mean promise time, and mean response time. Tardiness is defined with respect to contractually guaranteed response times. Industry practice is to use dispatching rules to assign service calls to technicians. This research proposes scheduling procedures to maximize field service quality in a dynamic environment. A simulation experiment was used to compare three dispatching rules and three scheduling procedures for the TTP. The scheduling procedures dominated the dispatching rules on all four service quality measures. The proposed scheduling procedures hold promise for improving service quality in a wide variety of field service organizations and in other scheduling environments as well.