Self-perceived occupational stress and distress in a Scottish police force

This paper describes an empirical study (n = 699) of occupational stress in a Scottish police force. The self-perceived stress associated with a variety of organizational and opearational stressors was examined along with the associated distress in the police officers in terms of symptoms of anxiety, somatic complaint, severe depression and social dysfunction. The analysis revealed that in spite of the potential that police work offers for exposure to adverse opeational situations such as violence or death, the highest levels of associated stress lie in relation to organizational factors such as officers' perceptions of staff shortages, inadequate resources, time pressures, lack of communication and work overload. Differential rates of perceived stress are reported accordng to gender, rank and working location. This paper further validates previsous research on stress in British police and addresses the situation from a Scottish perspective.     

Qualitative differences in men and women police officers' experience of occupational stress

Gender differences in exposure to sources of occupational stress and experience of adverse consequences are explored in a study of 358 male and 139 female police constables engaged in uniformed patrol or detective duties from one large provincial English police force. Stressors were divided into those arising tiom police operational duties and those deriving tioni organizational and management issues. Women uniformed constables are less likely to be exposed to police operational stresson involving the potential for violence, but ifexposed they report more severe adverse reactions than uniformed policemen. Women unifomied officers and women detectives are more likely to be involved with victims ofviolence or sexual offences and the former report higher levels ofassociated self-perceived stress than their male counterparts. There are relatively few differences in exposure to organizational stressors except that women detectives and uniformed officers report higher rates of sex discrimination and prejudice than policemen. Multivariate analyses show gender and occupational role differences in qualitative features that contribute to reported psychologal distress. Results are discussed in terms of possible explanations for gender differences.     

Sources of occupational stress in the police

This paper describes an empirical study (n = 954) of occupational stress conducted in a large provincial English police force. Conceptual distinctions were made between stressors, i.e., potential external sources of adverse reactions; felt stress, i.e., self-perceived negative impact; and distress, i.e., self-reported symptoms of anxiety, depression, social dysfunction, and somatic disturbance. Findings indicates that overall exposure rates are highest for organizational and management stressors rather than routine operational duties. Differential rates of exposure, felt stress, and distress are reported for different ranks of officers. The paper confirms the nature of postulated sources of police stress from earlier studies and extends analysis to differentiate between exposure to stressors and experience of distress.     

Burnout,job stress and violent behaviour among Dutch police officers

Much has been published on burnout in the human services. However, despite the extensive literature on job stress in policing, burnout in police officers has rarely been studied. The present study examined stressors in police work, focusing specifically on the lack of reciprocity that officers experience in relations with civilians, colleagues and the police service. It also investigated the relationship between burnout and the attitudes of officers towards violence, as well as to their own use of violence. Dutch police officers (N = 358) completed a self-report questionnaire. The results showed that: (1) organizational stressors were more prevalent than task-related stressors; (2) compared to other service jobs, police officers report a particular profile on the three scales of the Maslach Burnout Inventory (MBI)?a relatively low level of emotional exhaustion,an average level of depersonalization, and a high level of personal accomplishment; (3) burnout is associated with a lack of reciprocity between investments and outcomes in the relations that officers have with citizens, colleagues and their organization; and (4) burnout is positively related to attitudes towards use of violence and the use of violence during the officers' duty.     

Burnout, job stress and violent behaviour among Dutch police officers

Much has been published on burnout in the human services. However, despite the extensive literature on job stress in policing, burnout in police officers has rarely been studied. The present study examined stressors in police work, focusing specifically on the lack of reciprocity that officers experience in relations with civilians, colleagues and the police service. It also investigated the relationship between burnout and the attitudes of officers towards violence, as well as to their own use of violence. Dutch police officers (N = 358) completed a self-report questionnaire. The results showed that: (1) organizational stressors were more prevalent than task-related stressors; (2) compared to other service jobs, police officers report a particular profile on the three scales of the Maslach Burnout Inventory (MBI)?a relatively low level of emotional exhaustion,an average level of depersonalization, and a high level of personal accomplishment; (3) burnout is associated with a lack of reciprocity between investments and outcomes in the relations that officers have with citizens, colleagues and their organization; and (4) burnout is positively related to attitudes towards use of violence and the use of violence during the officers' duty.     

The social construction of the meaning of acute stressors: A qualitative study of the personal accounts of police officers using a stress counselling service

The police profession is one in which acute stressors are encountered more frequently than in other occupations. Using the personal accounts of 35 police officers attending an in-house stress counselling clinic, the aim of the present study was to provide a qualitative examination of how the institutional context of policing influenced the ways in which acute stressors signified to individual police officers experiencing felt distress. Using the framework of Rational Emotive Behaviour Therapy as an analytical tool, it is argued that beliefs contributing to the experience of felt distress are related to the way in which policing as both an identity and an activity is constructed through the police organizational culture. Not only do these constructions influence the ways in which officers perceive themselves and their environments, but they also operate at the collective level to 'normalize' some emotional responses and to 'pathologize' others which, it is argued, could impact upon the outcomes of interventions such as stress counselling.     

The social construction of the meaning of acute stressors: a qualitative study of the personal accounts of police officers using a stress counselling service

The police profession is one in which acute stressors are encountered more frequently than in other occupations. Using the personal accounts of 35 police officers attending an in-house stress counselling clinic, the aim of the present study was to provide a qualitative examination of how the institutional context of policing influenced the ways in which acute stressors signified to individual police officers experiencing felt distress. Using the framework of Rational Emotive Behaviour Therapy as an analytical tool, it is argued that beliefs contributing to the experience of felt distress are related to the way in which policing as both an identity and an activity is constructed through the police organizational culture. Not only do these constructions influence the ways in which officers perceive themselves and their environments, but they also operate at the collective level to 'normalize' some emotional responses and to 'pathologize' others which, it is argued, could impact upon the outcomes of interventions such as stress counselling.     

Critical incident stress debriefing and its effects on coping strategies and anger in a sample of Australian police officers involved in shooting incidents

This study investigates appraisal and coping behaviours, and symptom and expectation outcomes following a critical incident and Critical Incident Stress Debriefing (CISD). Two groups of 30 Australian police officers from the New South Wales Police Service who had been involved in shooting incidents were examined. One group received CISD and the other did not. The group that received CISD showed a significant reduction in anger levels and greater use of some specific adaptive coping strategies. However, one cannot be certain as to the extent of CISD's contribution to this improvement, since a variety of other factors in the officers' lives, as evidenced by other measures taken throughout the study, may help to explain the variation. Results are discussed in light of the contextual features in officers' lives that impact upon the outcome responses to such incidents.     

Job stress, social support and health amongst shrimp fishermen

Samples of shrimp fishermen (n = 211) and land-based workers (n = 99) drawn from a US Gulf Coast community are compared with regard to their degree of exposure to occupational stressors, level of social support, and extent of non-clinical depression and somatization. As hypothesized, shrimp fishermen report significantly greater levels of stressor exposure, support, depression and somatization at the zero-order level. At the multivariate level, with several covariates controlled, shrimpers report greater levels of stressor exposure, support and somatization. A model of the stress process which hypothesizes positive effects of stressors, and direct and indirect negative effects of social support on distress, is evaluated for each group. Occupational stressors predict as hypothesized, but social support does not. An explanation is offered which emphasizes the migratory character of shrimping as an occupation.     

Job stress,social support and health amongst shrimp fishermen

Abstract

Samples of shrimp fishermen (n = 211) and land-based workers (n = 99) drawn from a US Gulf Coast community are compared with regard to their degree of exposure to occupational stressors, level of social support, and extent of non-clinical depression and somatization. As hypothesized, shrimp fishermen report significantly greater levels of stressor exposure, support, depression and somatization at the zero-order level. At the multivariate level, with several covariates controlled, shrimpers report greater levels of stressor exposure, support and somatization. A model of the stress process which hypothesizes positive effects of stressors, and direct and indirect negative effects of social support on distress, is evaluated for each group. Occupational stressors predict as hypothesized, but social support does not. An explanation is offered which emphasizes the migratory character of shrimping as an occupation.     

Distinguishing traumatic, vicarious and routine operational stressor exposure and attendant adverse consequences in a sample of police officers

Problems in studying occupational stress within the police service are identified and the paucity of work on operational duties as potential stressors are discussed. The present study reports the results of a factor analysis of operational stressors (N = 601 serving British police officers) that revealed three factors: exposure to death and disaster; violence and injury; sexual crime. These were demonstrated to be reliable scales and were included in logistic regression models together with a range of demographic and psychological variables. Models were applied to men and women separately, which showed there to be different predictors of the likelihood of suffering distress (measured by the General Health Questionnaire, GHQ) in terms of the officer's gender and operational role. Overall the model for women officers was better at predicting psychological distress than that for men. These findings are related to aspects of the police occupational culture. Further discussion is offered that conceptualizes police operational stressors as traumatic, routine and vicarious. Finally, some implications are drawn for the provision of stress intervention in the light of this differentiation.     

Power motivation,illness, coping strategies and psychological stress in police trainees

Abstract

Research suggests that there are substantial differences in the ways in which people cope with strcss, and that certain coping strategies buffer the degree of psychological and physical illness resulting from stress. Furthermore, personality, the situational context and subjective appraisal of the situation are believed to mediate coping behaviour and its effectiveness. The present investigation reports the results of two studies of the relationship between coping behaviour and the personality disposition need for power, taking into account the environment and the subject's appraisal of the situation. Highly power-motivated individuals were hypothesized to utilize emotion-focused coping strategies more than problem-focused coping strategies, to find the training environment stressful and anxietyprovoking, and to report more illness, than low power-motivated individuals. A 19-wcck policc academy training programme was used to measure these relationships in 34 police trainees. Thc results did not support all hypotheses. Findings are discussed with reference to sample characteristics, training intensity, and the empirical work in this area.     

Power motivation, illness, coping strategies and psychological stress in police trainees

Research suggests that there are substantial differences in the ways in which people cope with strcss, and that certain coping strategies buffer the degree of psychological and physical illness resulting from stress. Furthermore, personality, the situational context and subjective appraisal of the situation are believed to mediate coping behaviour and its effectiveness. The present investigation reports the results of two studies of the relationship between coping behaviour and the personality disposition need for power, taking into account the environment and the subject's appraisal of the situation. Highly power-motivated individuals were hypothesized to utilize emotion-focused coping strategies more than problem-focused coping strategies, to find the training environment stressful and anxietyprovoking, and to report more illness, than low power-motivated individuals. A 19-wcck policc academy training programme was used to measure these relationships in 34 police trainees. Thc results did not support all hypotheses. Findings are discussed with reference to sample characteristics, training intensity, and the empirical work in this area.     

The validity of the occupational stress indicator

This paper investigates the validity of four subscales of the Occupational Stress Inventory (OSI). Data derived from a sample of British managers are used to generate a multitrait-multimethod matrix. The results obtained suggest that three of the four OSI sales (job satisfaction, mental health, type A behaviour) show acceptable validity. The fourth scale (locus of control) needs further development. Further analysis, using multiple regression procedures, was conducted to explore the validity of the theoretical ideas underlying the OSI. The results reveal that both sources of pressure at work and type A behaviour are linked to mental health and job satisfaction.     

Corporate financial performance and occupational stress

Although a great deal of research has been carried out in the occupational stress field, little work has focused on the link between corporate financial performance and corporate culture on individual stress. The sample comprised senior marketing managers working in 14 electronics companies selected on the basis of their recent profit/loss performance. It was found that corporate financial performance and culture variables were more strongly associated with many of the felt stresses than were the individual and role-related predictors.     

Corporate financial performance and occupational stress

Abstract

Although a great deal of research has been carried out in the occupational stress field, little work has focused on the link between corporate financial performance and corporate culture on individual stress. The sample comprised senior marketing managers working in 14 electronics companies selected on the basis of their recent profit/loss performance. It was found that corporate financial performance and culture variables were more strongly associated with many of the felt stresses than were the individual and role-related predictors.     

The influences of gender and grade on perceived work stress and job satisfaction in white collar employees

A self-completion questionnaire survey was carried out, resulting in a sample of 675 white collar public sector employees. The survey examined the frequency of occurrence of work-based stressors and perceived control, and included a general measure of job satisfaction. The results revealed that higher levels of job satisfaction were reported by employees in higher grades. It was also observed that higher grades perceived more control within their working environment. No gender differenccs were found concerning reported stress problems, although significant differences were observed across grades in relation to role differentiation. Multivariate analyses revealed that grade effects were largely accounted for by differences in perceived control. Perceived control, role-based and organizational stressors as well as gender were the strongest contributors in predicting reported job satisfaction.     

A comparative analysis of occupational stress in managerial and shopfloor workers in the brewing industry: Mental health, job satisfaction and sickness

This study assessed the mental health, job satisfaction and sickness absence of comparative groups of 236 managers and 377 shopfloor workers in the brewing industry in Scotland and northern England. The results showed significant differences between the groups' scores on type A behaviour, locus of control, job satisfaction, and number of incidents of sickness absence. Multiple regression was used to elucidate similarities and differences between managers and shopfloor workers in the predictors of stress outcomes.     

The role of gender and job level in coping with occupational stress

The aim of the study was to investigate the relationship between coping and health problems in the context of gender and level in the organization. Questionnaire data were collected from 279 women and men (100 managers and 179 non-managers) at a sales department in a Swedish telecom company in which men and women worked at similar tasks. It was hypothesized that, if gender and level in the organization were controlled for, the use of problem-focused strategies would be associated with fewer health problems and the use of emotion-focused strategies with greater health problems. It was also predicted that men and women at a similar organizational level would not differ in their use of problem-focused coping strategies. The results showed, contrary to the hypothesis, that when level and gender were controlled for, no relation between problem-focused strategies and health was obtained. Instead the emotion-focused strategy of Seeking emotional support was associated with fewer health problems, whereas Focus on emotions and Alcohol/drug disengagement were associated with more symptoms. Coping was at least partly related to level. At a managerial level the men and the women used basically the same strategies whereas at a non-managerial level traditionally-conceived coping patterns were evident.