Optimal responses to stockouts: Lateral transshipment versus emergency order policies

In the retail industry, stockouts have a significant effect on a firm׳s profitability. When a stockout takes place, retailers often apply one of two strategies to resolve the issue – placing an emergency order with their supplier or arranging a lateral transshipment with a nearby partner store. Choosing the optimal response to a stockout is complicated by customers׳ spontaneous reactions. Customers who find that a product is out of stock may choose to give up on the purchase, to wait for delivery (through emergency order or lateral transshipment), or go to a partner store to search for the product on their own. In this study, under a single-period setting with two retail stores, we investigate the optimal inventory decisions under each strategy, and conduct a comparison between lateral transshipment and emergency order options. We also analyze the effects of the customer requesting rate and switching rate on the optimal inventory decision. Through numerical analysis, the two strategies are compared in terms of inventory levels and profitability. The results suggest that in addition to the cost associated with each of these strategies, the customers׳ behavior in response to a stockout has a significant effect on the optimal decision. The emergency order strategy is a better option when more customers request deliveries or when more customers switch to another store. Extending this analysis, we also examine the combined strategy when an emergency order is placed after a transshipment fails to fulfill unmet demands, and explore the circumstances under which this strategy provides the highest additional profit for the stores. Finally, we also find that a higher requesting rate does not necessarily increase profits, particularly when there is a high customer switching rate, because requesting emergency order or transshipment reduces switching demand.     

Multiple In‐Cycle Transshipments with Positive Delivery Times

We study a centralized inventory sharing system of two retailers that are replenished periodically. Between two replenishments, a unit can be transshipped to a stocked‐out retailer from the other. It arrives a transshipment time later, during which the stocked‐out retailer incurs backorder cost. Without transshipment, backorder cost is incurred until the next replenishment. Since the transshipment time is shorter than the time between two replenishments, transshipments can reduce the backorder cost at the stocked‐out retailer and the holding costs at the other retailer. The system is directed by a centralized inventory manager, who minimizes the long‐run average cost consisting of replenishment, holding, backorder, and transshipment costs. The transshipment policy is characterized by hold‐back inventory levels, which are nonincreasing in the remaining time until the next replenishment. The transshipment policy differs from those in the literature because we allow for multiple transshipments between replenishments, positive transshipment times, and backorder costs. We also discuss the challenges associated with positive replenishment time and develop upper and lower bounds of average cost in this case. Bounds are numerically shown to have an average gap of 1.1%. A heuristic solution is based on the upper bound and differs from the optimal cost by at most this gap.     

On the benefits of operational flexibility in a distribution network with transshipment

We consider a centralized distribution network with multiple retailers who receive replenishment inventory to satisfy customer demand of the local markets. The operational flexibility of the network is defined as the opportunity that one retailer's excess inventory can be transferred to satisfy other retailers’ unmet customer demand due to stock-outs. A general modeling framework is developed to optimize retailers’ order quantities under any possible flexibility level of a stylized two-stage distribution network. We apply the framework to formulate and solve the transshipment problem of a distribution network with three retailers. Six typical flexibility levels are investigated to make the comparison study on the firm's profit performance under three ordering quantity policies: average demand, newsvendor order quantity, and optimal order quantity. We find that the operational flexibility and system optimization are complements to the firm's performance. The ordering policy with newsvendor ordering quantity can perform fairly well with moderate flexibility level when compared with the optimized ordering policy with full flexibility.     

Contracting Under Vendor Managed Inventory Systems Using Holding Cost Subsidies

Vendor managed inventory systems are becoming increasingly popular. An important issue in implementing a vendor managed inventory scheme is the contracting terms that dictate the ownership of the inventory and the responsibility of inventory replenishment decisions. Thus the performance of a vendor managed system crucially depends on these terms and on how inventory‐related costs are shared in a supply chain. We consider a system where a manufacturer supplies a single product to a retailer who faces random demand in a competitive market. The retailer incurs a fixed cost per order, inventory holding cost, and a penalty cost for a stockout (unsatisfied demand is back‐ordered). Further, the manufacturer incurs a penalty cost when there is a stockout at the retailer and a fixed replenishment cost. We assume that the players are rational and act noncooperatively. We compare the performance of retailer managed inventory systems, where the retailer places orders and makes replenishment decisions, with vendor managed inventory systems, wherein the vendor or manufacturer makes inventory and replenishment decisions. Specifically, in the vendor managed inventory system, we propose and evaluate holding cost subsidy‐type contracts on inventories offered by the retailer to improve system performance. We evaluate this contract in the context of three widely used inventory systems—deterministic economic order quantity, continuous review (Q, r) policies, and periodic review policies—and show when such contracts may improve channel performance.     

两级供应链中供应中断情形下零售商转运策略

考虑由两个供应商和两个零售商组成的两级供应链系统,且两个供应商以一定概率发生供货中断,基于供应商供货发生中断的四种情形,分别对零售商实施相互转运策略、单向转运策略和不转运策略下建立最优订货决策模型。从理论上比较了三种策略下零售商期望利润和订货量高低,并分析相互转运和单向转运策略下零售商期望利润和订货量与转运价格、转运成本之间的关系,最后运用算例进行验证,同时分析了三种策略下,供应中断概率和其它主要参数的变化对零售商期望利润和最优订货量的影响。     

时变供需下基于商业信用的零售商最优订货策略

论文在时变供需环境下,即市场需求为斜坡式时间函数及补货率依赖于市场需求情境下,探讨了基于商业信用的供应链中零售商最优订货策略。首先,根据商业信用期和零售商补货周期的关系,分两种情形构建了零售商库存模型;其次,根据零售商的库存模型,证明了其最优解的存在,并给出相关的命题和算法来求解零售商的最优库存策略;最后,通过数值算例和灵敏度分析来论证文中的有关结论。研究发现:当供应商给予零售商的商业信用期较短时,此时市场需求仍处于增长期,随着市场需求稳定时间点的增大,零售商的最优订货周期逐渐减小,最优订货量和年费用也逐渐减小;当供应商给予零售商的商业信用期较长时,此时市场需求已趋于稳定期,随着市场需求稳定时间点的增大,零售商的最优订货周期逐渐增大,最优订货量和年费用也逐渐增大;当供应商生产与市场需求依赖性逐渐增大时,零售商的最优订货周期逐渐增大,最优订货量及年费用也逐渐增大。     

EFFECTIVENESS OF STOCK TRANSSHIPMENT UNDER VARIOUS DEMAND DISTRIBUTIONS AND NONNEGLIGIBLE TRANSSHIPMENT TIMES*

This paper investigates the operational characteristics of a pooling group consisting of two stocking locations, supplied periodically by a central warehouse. The two locations may collaborate by moving inventory between them. The lateral transshipment times are shorter than the regular replenishment lead times, but they are not negligible. Several alternative types of ordering and transshipment policies are examined. Extensive experimentation by simulation leads to the conclusion that the benefits of risk pooling are substantial only when demand is highly variable. Moreover, the type and variability of the demand distributions are key determinants of the appropriate transshipment policy and pooling groups design.     

Grocery Perishables Management

In this article, we study the joint pricing and inventory control problem for perishables when a retailer does not sell new and old inventory at the same time. At the beginning of a period, the retailer makes replenishment and pricing decisions, and at the end of a period, the retailer decides whether to dispose of ending inventory or carry it forward to the next period. The objective of the retailer is to maximize the long‐run average profit. Assuming zero lead time, we propose an efficient solution approach to the problem, which is also generalized to solve three extensions to the basic model. A feature of the present study is that we consider explicitly the influence of perishability on the demand. Among the insights gathered from the numerical analysis, we find that dynamic pricing aids extending shelf life and when disposal incurs a lower cost, or even a positive salvage value, the retailer is induced to dispose earlier since the benefit of selling new inventory offsets the loss due to disposal. We also observe that the faster the perceived rate of deterioration, the lower the threshold of the ending inventory for disposal. Perhaps a bit counter‐intuitive, maximizing profits does not mean eliminating disposals or expirations.     

供应链库存协调策略研究

研究和分析了直运型供应链通过共同补给期协调库存的策略问题。在该供应链中,单一供应商提供单一产品给面临随机需求的单一零售商。在所提出的库存协调策略条件下,供应商指定共同补给期,当零售商按供应商指定的共同补给期作为其订货周期时,供应商提供零售商一定的价格折扣。这种协调策略可以视为Stackelberg博弈。在阐述了解决该博弈问题的方法后,进行了数值实验,分析了采用这种协调策略的利益。     

Order Progress Information: Improved Dynamic Emergency Ordering Policies

Technologies such as radio‐frequency identification and global positioning systems can provide improved real‐time tracking information for products and replenishment orders along the supply chain. We call this type of visibility order progress information. In this paper, we investigate how order progress information can be used to improve inventory replenishment decisions. To this end, we examine a retailer facing a stochastic lead time for order fulfillment. We characterize a replenishment policy that is based on the classical (Q, R) policy and that allows for releasing emergency orders in response to the order progress information. We show that the optimal structure of this policy is given by a sequence of threshold values dependent on order progress information. In a numerical study we evaluate the cost savings due to this improved replenishment policy.     

Inventory Management for Customers with Alternative Lead Times

It is common for suppliers operating in batch‐production mode to deal with patient and impatient customers. This paper considers inventory models in which a supplier provides alternative lead times to its customers: a short or a long lead time. Orders from patient customers can be taken by the supplier and included in the next production cycle, while orders from impatient customers have to be satisfied from the on‐hand inventory. We denote the action to commit one unit of on‐hand inventory to patient or impatient customers as the inventory‐commitment decision, and the initial inventory stocking as the inventory‐replenishment decision. We first characterize the optimal inventory‐commitment policy as a threshold type, and then prove that the optimal inventory‐replenishment policy is a base‐stock type. Then, we extend our analysis to models to consider cases of a multi‐cycle setting, a supply‐capacity constraint, and the on‐line charged inventory‐holding cost. We also evaluate and compare the performances of the optimal inventory‐commitment policy and the inventory‐rationing policy. Finally, to further investigate the benefits and pitfalls of introducing an alternative lead‐time choice, we use the customer‐choice model to study the demand gains and losses, known as demand‐induction and demand‐cannibalization effects, respectively.     

Combined Pricing and Portfolio Option Procurement

In this paper, we study a single‐product periodic‐review inventory system that faces random and price‐dependent demand. The firm can purchase the product either from option contracts or from the spot market. Different option contracts are offered by a set of suppliers with a two‐part fee structure: a unit reservation cost and a unit exercising cost. The spot market price is random and its realization may affect the subsequent option contract prices. The firm decides the reservation quantity from each supplier and the product selling price at the beginning of each period and the number of options to exercise (inventory replenishment) at the end of the period to maximize the total expected profit over its planning horizon. We show that the optimal inventory replenishment policy is order‐up‐to type with a sequence of decreasing thresholds. We also investigate the optimal option‐reservation policy and the optimal pricing strategy. The optimal reservation quantities and selling price are shown to be both decreasing in the starting inventory level when demand function is additive. Building upon the analytical results, we conduct a numerical study to unveil additional managerial insights. Among other things, we quantify the values of the option contracts and dynamic pricing to the firm and show that they are more significant when the market demand becomes more volatile.     

Inventory Models with Continuous and Poisson Demands and Discounted and Average Costs

We develop a new, unified approach to treating continuous‐time stochastic inventory problems with both the average and discounted cost criteria. The approach involves the development of an adjusted discounted cycle cost formula, which has an appealing intuitive interpretation. We show for the first time that an (s, S) policy is optimal in the case of demand having a compound Poisson component as well as a constant rate component. Our demand structure simultaneously generalizes the classical EOQ model and the inventory models with Poisson demand, and we indicate the reasons why this task has been a difficult one. We do not require the surplus cost function to be convex or quasi‐convex as has been assumed in the literature. Finally, we show that the optimal s is unique, but we do not know if optimal S is unique.     

持有成本和变质率时变的非立即变质品库存策略

本文主要研究非立即变质品的库存策略设计问题。以平均利润最大化为决策目标,构建了一个一般化的库存模型,假设需求受即时库存水平影响且在保鲜期和变质期内库存水平对需求的影响系数不同,持有成本和变质期内的变质率均随时间发生变化,系统允许缺货且短缺量部分延迟订购。进一步证明了当参数满足一定条件时,模型存在唯一的最优解。最后,采用牛顿法给出一些具体的数值算例,并对模型中主要参数的灵敏度进行了分析。结果显示:延长物品的保鲜期将有助于增加系统的平均利润;增加变质期内的需求比增加保鲜期内的需求更有利于增加系统的平均利润;对于变质率高的产品来说,其变质处理成本对最优策略和平均利润的影响不容忽视。此外,本文所构建的模型具有一般性,因此,其应用范围更加广泛。     

Demand Forecast Sharing in Supply Chains

This paper examines the incentives of a manufacturer and a retailer to share their demand forecasts. The demand at the retailer is a linearly decreasing function of price. The manufacturer sets the wholesale price first, and the retailer sets the retail price after observing the wholesale price. Both players set their prices based on their forecasts of demand. In the make‐to‐order scenario, the manufacturer sets the production quantity after observing the actual demand; in the make‐to‐stock scenario, the manufacturer sets the production quantity before the demand is realized. In the make‐to‐order scenario, we show that sharing the forecast unconditionally by the retailer with the manufacturer benefits the manufacturer but hurts the retailer. We also demonstrate that a side payment contract cannot induce Pareto‐optimal information sharing equilibrium, but a discount based wholesale price contract can. The social welfare as well as consumer surplus is higher under the discount contract, compared with under no information sharing. In the make‐to‐stock scenario, the manufacturer realizes additional benefits in the form of savings in inventory holding and shortage costs when forecasts are shared. If the savings from inventory holding and shortage costs because of information sharing are sufficiently high, then a side payment contract that induces Pareto‐optimal information sharing is feasible in the make‐to‐stock scenario. We also provide additional managerial insights with the help of a computational study.     

The Backroom Effect in Retail Operations

Traditional inventory models fail to take into account the dynamics between the retail sales floor and the backroom, commonly used by retailers for extra storage. When a replenishment order for a given item arrives at a retail store, it may not fit on the allocated shelf space, making backroom storage necessary. In this article, we introduce the backroom effect (BRE) as a consequence of misalignment of case pack size, shelf space, and reorder point. This misalignment results from the fragmented nature of inventory policy decision making in the retail industry and affects basic trade‐offs in inventory models. We specify conditions under which the BRE exists, quantify the expected amount of backroom inventory, derive an optimal short‐term inventory policy, and assess the impact of the BRE on the optimal inventory policy and total costs. Our results indicate that ignoring the BRE leads to artificially high reorder points and higher total costs. The paper concludes with a discussion of theoretical and managerial implications.     

On Optimal Expediting Policy for Supply Systems with Uncertain Lead‐Times

We examine the role of expediting in dealing with lead‐time uncertainties associated with global supply chains of “functional products” (high volume, low demand uncertainty goods). In our developed stylized model, a retailer sources from a supplier with uncertain lead‐time to meet his stable and known demand, and the supply lead‐time is composed of two random duration stages. At the completion time of the first stage, the retailer has the option to expedite a portion of the replenishment order via an alternative faster supply mode. We characterize the optimal expediting policy in terms of if and how much of the order to expedite and explore comparative statics on the optimal policy to better understand the effects of changes in the cost parameters and lead‐time properties. We also study how the expediting option affects the retailer's decisions on the replenishment order (time and size of order placement). We observe that with the expediting option the retailer places larger orders closer to the start of the selling season, thus having this option serve as a substitute for the safety lead‐time and allowing him to take increased advantages of economies of scale. Finally we extend the basic model by looking at correlated lead‐time stages and more than two random lead‐time stages.     

Managing Retail Shelf and Backroom Inventories When Demand Depends on the Shelf‐Stock Level

Inventory displayed on the retail sales floor not only performs the classical supply function but also plays a role in affecting consumers’ buying behavior and hence the total demand. Empirical evidence from the retail industry shows that for some types of products, higher levels of on‐shelf inventory have a demand‐increasing effect (“billboard effect”) while for some other types of products, higher levels of on‐shelf inventory have a demand‐decreasing effect (“scarcity effect”). This suggests that retailers may use the amount of shelf stock on display as a tool to influence demand and operate a store backroom to hold the inventory of items not displayed on the shelves, introducing the need for efficient management of the backroom and on‐shelf inventories. The purpose of this study is to address such an issue by considering a periodic‐review inventory system in which demand in each period is stochastic and depends on the amount of inventory displayed on the shelf. We first analyze the problem in a finite‐horizon setting and show under a general demand model that the system inventory is optimally replenished by a base‐stock policy and the shelf stock is controlled by two critical points representing the target levels to raise up/drop down the on‐shelf inventory level. In the infinite‐horizon setting, we find that the optimal policies simplify to stationary base‐stock type policies. Under the billboard effect, we further show that the optimal policy is monotone in the system states. Numerical experiments illustrate the value of smart backroom management strategy and show that significant profit gains can be obtained by jointly managing the backroom and on‐shelf inventories.     

易变质产品在带运输时间的二级供应链中的订购策略研究

研究了带运输时间的易变质产品的二级供应链库存模型。在有限计划期内,为补充下游分销商发出的订单,上游制造商以一定的生产速率进行生产。由于产品运输给分销商时需要花费时间与成本,在开始一段时间内分销商的订单得不到及时补充,只有当制造商的库存量达到最大时,才将产品运输给分销商。目标就是确定最优订购策略使得整个系统的总成本最小。通过分析成本函数的特点,证明了2种特殊情形下最优解的存在及唯一性。最后通过算例验证了最优策略的有效性。     

Managing Slow‐Moving Perishables in the Grocery Industry

We address the value of information and value of centralized control in the context of a two‐echelon, serial supply chain with one retailer and one supplier that provide a single perishable product to consumers. Our analysis is relevant for managing slow‐moving perishable products with fixed lot sizes and expiration dates of a week or less. We evaluate two supply chain structures. In the first structure, referred to as decentralized information sharing, the retailer shares its demand, inventory, and ordering policy with the supplier, yet both facilities make their own profit‐maximizing replenishment decisions. In the second structure, centralized control, incentives are aligned and the replenishment decisions are coordinated. The latter supply chain structure corresponds to the industry practices of company‐owned stores or vendor‐managed inventory. We measure the value of information and value of centralized control as the marginal improvement in expected profits that a supply chain achieves relative to the case when no information is shared and decision making is decentralized. Key assumptions of our model include stochastic demand, lost sales, and fixed order quantities. We establish the importance of information sharing and centralized control in the supply chain and identify conditions under which benefits are realized. As opposed to previous work on the value of information, the major benefit in our setting is driven by the supplier's ability to provide the retailer with fresher product. By isolating the benefit by firm, we show that sharing information is not always Pareto‐improving for both supply chain partners in the decentralized setting.