Cognitive complexity of evaluator competencies

A critical aspect of evaluator education and professional learning is to educate evaluators who know the major evaluation models and learn how to manage relationships and solve complex problems when conducting, critiquing, developing and interpreting evaluations. The American and Australian Evaluation Associations have specified desired evaluator competencies, although developing a core curriculum for evaluation still seems elusive. It is suggested that these various competencies can be considered in terms of their levels of cognitive complexity.A model of cognitive complexity is utilised to explore the tasks and thinking of evaluators, leading to an important distinction between ‘knowing that’ and ‘knowing how’ in relation to evaluation tasks. As an illustration of this posited relationship, the Australian ‘Evaluators Professional Learning Competencies’ were coded according to their cognitive complexity. Two-thirds of these competencies were classed as ‘knowing that’ or surface thinking, and one third were classified as ‘knowing how’ or deeper thinking. A taxonomy is offered as a method to understand models of learning necessary for evaluator education and training, as well as for further development of professional evaluator competencies.     

Online Education in Social Work,Effectiveness, Benefits,and Challenges: A Scoping Review

ABSTRACT

Online education has long been a controversial issue within the Australian social work community. Although technological advances have improved the quality of teaching substantially, scepticism and disbelief continue to exist. Despite the growing evidence base as to the effectiveness of online teaching, this tends to be overlooked. A scoping review of the literature was conducted to synthesise research conducted on online social work education to identify its effectiveness, potential, and challenges and to show whether online social work education will effectively prepare qualified social workers. This revealed that online education enhanced diversity and equity among social work students and students’ performances and satisfaction were similar for both online and on-campus students. Nevertheless, communication and engagement continue to be a challenge.

IMPLICATIONS

• Decisions on online education should be based on evidence of effectiveness rather than on the assumption that face-to-face teaching is superior.

• Further research is needed to explore effectiveness of online education for different groups of students.

• Employers’ experiences with social work graduates from online courses need further research.

• Academics require support to tailor courses interactively and suitably for online education.

     

Student Reflections on Vulnerability and Self-awareness in a Social Work Skills Course

Self-awareness is generally considered core to effective social work education and professional practice. This paper examines student reflections on personal vulnerability and self-awareness in social, educational, and professional contexts. Ethics approval and student consent was obtained to analyse entries from the online learning component of a second year interpersonal skills course. The week 7 workshop, which focused on the concept of self-awareness, was contextualised and triggered by an online viewing of a relevant TED talk on the power of vulnerability. Qualitative analysis of student entries from this week revealed three core themes: (a) a provocative stimulus, which emphasised the usefulness and challenging nature of the TED talk in the context of workshop learning; (b) vulnerability, scarcity, and blame, which highlighted student identification with stimuli material and their emerging self-awareness; and (c) the importance of self-awareness and connection, which illuminated the students’ beginning applications of theory to practice.

IMPLICATIONS

• Interpersonal skills courses can be well supported by a diverse range of online and classroom stimuli.

• The intentional scaffolding of self-reflective activities can support early skills development and promote self-awareness.

• The analysis of student reflections can contribute to effective and responsive curriculum design.

     

(Un)Making home at the borderlands of the rural and the urban: Chinese migrant women’s narratives

This study examines the discourses collected in interviews with second-generation Chinese rural migrant women in Chongqing to unpack how they make sense of home. Guided by Blunt and Dowling’s (2006 Blunt, A., & Dowling, R. (2006). Home. New York, NY: Routledge.[Crossref] , [Google Scholar]) critical geography of home and Anzaldúa’s concept of borderlands, we interpret three overlapping themes: (a) constantly (re)making “home” that is neither here nor there; (b) bordering in-between aging parents and young child(ren); (c) social and political changes (un)making home in migration. Our findings endorse approaching “home” as a verb to better capture complex experiences with homing at borderlands.     

Food Insecurity in Regional Rural Australia

ABSTRACT

This study explores food relief recipients' and providers’ experiences and perceptions of food insecurity in a large regional town in Australia. The cross-sectional qualitative methods research design incorporated survey-based interviews of four food relief services, a focus group of food relief recipients and two biographical interviews of food insecurity experience. Qualitative thematic data analysis provided insight into the respondents’ experience and perceptions of the causes of food insecurity, the provision of food relief and the limitations of a charity model. An ecological-model-based analysis shows that food insecurity is the product of multiple complex causes including chronic and situational poverty. Political dimensions emerged in terms of the policies that are developed or omitted.

IMPLICATIONS

• Social workers need to advocate for the human right to food and strengthen capacity at multiple levels to improve food security.

• Improving access to quality and culturally appropriate food requires the implementation of multiple strategies.

     

‘Look at What We Made’: communicating subcultural value on London’s Southbank

ABSTRACT

This article sets out key findings of an interdisciplinary Arts and Humanities Research Council (AHRC) funded project that uses Long Live Southbank’s (LLSB) successful campaign to retain London’s Southbank Undercroft for subcultural use – skateboarding, BMXing, graffiti art, etc. – as a case study to generate discussions about young people’s experiences and engagements with (sub)cultural heritage and political activism. At the heart of this inquiry is the perceived contradiction between the communicative practices of subcultures and social protest movements: the former typically understood to be internally oriented and marked by strong boundary maintenance, and the latter, to be successful, to be externally oriented to a diverse range of publics. In explaining the skaters/campaigner’s negotiation of this contradiction, we look to the inclusive and everyday concepts of ‘inhabitant knowledge’ [Ingold, T., 2000 Ingold, T., 2007. Lines: a brief history. London: Routledge.[Crossref] , [Google Scholar]. The perception of the environment: essays in livelihood, dwelling and skill. London: Routledge], ‘vernacular creativity’ [Burgess, J., 2009. Remediating vernacular creativity: photography and cultural citizenship in the Flickr photosharing network. In: T. Edensor, D. Leslie, S. Millington, and N. Rantisi, eds. Spaces of vernacular creativity: rethinking the cultural economy. London: Routledge, 116–126] and ‘affective intelligence’ [Van Zoonen, L., 2004. Imagining the fan democracy. European journal of communication, 19 (1), 39–52]. In eschewing the exclusionary and contestatory language of (post)subcultural and spatial theories, this article proposes new frameworks for thinking about the political nature of young people’s bodily knowledge and experiences, and the implications of this for the communication of (sub)cultural value.     

Dealing with Resistance: Working with Involuntary Clients in Community-Based Drug Treatment Programs in China

ABSTRACT

This study explores strategies for dealing with client resistance that are commonly used by a group of selected counsellors who work closely with illicit drug users in the community-based compulsory treatment programs in China. Through semistructured in-depth interviews with 16 counsellors, this study finds that different forms of client resistance were experienced in their day-to-day practice, encompassing passive and active behaviours. Five typical strategies are used by Chinese counsellors in this study to deal with client resistance: showing respect and caring and expressing empathy; attending to the needs of the clients; making effective use of peer influence; altering clients’ unwillingness to change; and strategically enhancing clients’ self-determination. Considering these strategies can also be seen as general principles for dealing with involuntary clients in other fields of social work services, the findings of this study may have broader impact.

IMPLICATIONS

• Effective ways that can be used by counsellors for reducing illicit drug users’ resistance during treatment include: showing respect and caring, and expressing empathy; attending to the needs of the clients; making effective use of peer influence; altering clients’ unwillingness to change; and strategically enhancing clients’ self-determination.

• Professional social work training is urgently needed among community-based drug treatment social work practitioners in China, to achieve efficient practices and better outcomes.

     

Reflective Practice,Reflexivity, and Critical Reflection in Social Work Education in Australia

Reflective practice, reflexivity, and critical reflection are now widely accepted as important in contemporary social work practice. Despite this, there remain differences in how the terms are discussed within the literature. This results in confusion in how students are instructed about reflective practice, reflexivity, and critical reflection. This paper presents a proposal for clarifying these concepts based on the results from an interpretive study of reflective practice in social work education and practice in Australia. The study utilised three different methods: autoethnography, an archaeological analytic, and qualitative interviews. It found that reflective practice is understood as a capability, a form of critical thinking, a discipline response to a changing sector, and a way of theorising from practice. Conceptual clarifications of reflective practice, reflexivity, and critical reflection are presented.

IMPLICATIONS

• There is a need for clarification about the meaning of reflective practice, reflexivity, and critical reflection within social work.

• Findings from a qualitative study on the meaning and use of reflective practice in Australian social work education may provide conceptual clarification of these terms.

     

Mature-aged Social Work Students: Challenges,Study Realities,and Experiences of Poverty

There has been a substantial increase in mature-aged students enrolled in higher education in recent decades. Equally, mature-aged women, often with family responsibilities, are well represented in social work degree programs. In this article, the findings from the National Study of Social Work Students (NSSWS) are examined in relation to mature-age students to better understand their study experiences, and factors that may be impeding their ability to take advantage of a university education. What is clear from the data is that many mature-age social work students were experiencing poverty at higher rates than their younger counterparts who were themselves financially struggling at higher than average rates for domestic Australian tertiary students. Here, mature-age social work students’ experiences and perspectives are presented using quantitative data and students’ own qualitative responses. The results have important implications for social work educators and administrators, and wider policy ramifications regarding student equity.

IMPLICATIONS

• These findings provide a spotlight for national bodies, universities, educators, policy makers, sector partners, and researchers into the under-researched, lived realities for mature-aged Australian social work students.

• Better understanding the grinding effect of poverty on many mature-aged social work students can spur political action to enact systemic change.

     

Social Work Doctoral Education in Australia: The Case for Further Development

ABSTRACT

Social work education in Australia has been based in universities since the 1940s. There are now 32 higher education providers offering social work programs across Australia. The significant growth in master’s level qualifying programs in Australia, along with recent higher education policy changes, has increased the need for social work academic faculty members with doctoral qualifications. This paper presents the findings of a scoping review of literature on social work doctoral education. Despite a growing literature on social work doctoral education in international contexts, the review found that there is a lack of Australian research and evidence on social work doctoral pedagogy, the number and diversity of doctoral students, the doctoral student experience, and doctoral graduate employment intentions and outcomes. Addressing the lack of Australian research in this area would be an important step to enabling Australian social work to address future research training and capacity needs and directions.

IMPLICATIONS

• There is a lack of research on Australian social work doctoral education and this is a neglected aspect of social work scholarship of teaching and learning (SOTL) research.

• Research into social work doctoral education would provide baseline information on the number and diversity of students, doctoral student experiences, graduate outcomes, and employment intentions.

• Development of social work SOTL about doctoral education would support future research capacity and enable the advancement of social work research knowledge and skills.

     

Hospital Health Provider Experiences of Identifying and Treating Trafficked Persons

ABSTRACT

Over the past 20 years, human trafficking (“trafficking”) has generated much public attention throughout the world. The problem has received growing media coverage and increased anti-trafficking activism. Additionally countries have created new policies, laws, and enforcement mechanisms to tackle the problem. This micro level study examined the lived experiences of 22 health and allied health workers situated within St Vincent’s Health Australia’s Melbourne facility, and reports on their identification, assessment, treatment, and outreach to trafficked persons. The results indicated that trafficked persons were predominantly invisible within the health setting. When practitioners did suspect trafficking, they considered themselves as lacking the professional skills and knowledge, or the clear organisational policy or procedures to confidently identify and manage the complex health needs of the suspected trafficked persons. The findings contribute to St Vincent’s Health Australia’s goal of formulating contextually appropriate policy and practices that will assist in the identification of and response to the health needs of trafficked persons.

IMPLICATIONS

• The health needs of trafficked persons are multiple and interrelated and require health care providers and systems to be skilled in the identification, intervention, and treatment of trafficked persons.

• Education and training of health professionals is the cornerstone of the identification, intervention, and treatment of trafficked persons.

• Social workers’ specific focus on person-in-environment may be an important contribution to the identification and treatment of trafficked persons.

     

What do we know about evaluator education? A review of peer-reviewed publications (1978–2018)

This article reviews peer-reviewed writings on evaluator education from 1978 to 2018. Despite the topic’s presumed importance, scholars to date have not extensively addressed it in peer-reviewed publications. The article first describes the methods used to select articles and the conceptual framework for their analysis. It then presents the content of 64 articles selected for review, divided into two major categories: research studies, and reflective case narratives. We further divide research studies into program directories and empirical studies; the case narratives provide information on programs, curriculum, and instruction and minimally on students/faculty. The article concludes with thoughts on next steps for research on evaluator education.     

Making Continuing Professional Development Relevant and Accessible in Regional Social Work

ABSTRACT

Continuing professional development (CPD) is an integral component of quality social work practice (Australian Association of Social Workers, 2013). Despite this, there is a lack of knowledge around the perceived needs and challenges of accessing CPD for rural and regional social work practitioners. This research explored professional development education needs and challenges for rural social work practitioners. The findings revealed an increase in complex cases in practice leading to the need for more training in mental health, legal aspects, and therapeutic interventions. Strong demand for CPD was evident, with a preference for face-to-face training instead of online modules. In the face of persistent challenges some innovative solutions were possible from a partnership between service providers, higher education providers, and the professional body to better meet the needs of the rural social work practitioners.

IMPLICATIONS

• Increasing complexity in rural, regional, and remote social work practice has placed extra demands on the knowledge resources of social workers.

• Continuing professional development (CPD) must be relevant and readily accessible to meet the needs of those who practice in these areas.

• Partnerships between agencies, higher education providers, and professional bodies, along with the use of technology can increase accessibility for rural, regional, and remote social workers.

     

Body Talk and Boundary Work Among Arab Canadian Immigrant Women

This paper places Latour’s (2004) concept of “body talk” alongside literature on symbolic boundaries to consider how the symbolic judgements and evaluations that comprise body talk frame the impact of structural pressures on the body. Drawing from individual and focus group interviews with 36 first-generation Arab Canadian immigrant women, this study shows that the female body, and practices of feeding and exercising it, are sites where structural inequalities embedded in the immigration process are materially experienced, resisted, and managed. In constructing boundaries between Arab women’s bodies in Canada and the Arab world alongside those of so-called “Canadian” women, we argue that women communicate their immigration and settlement struggles and recoup dignity otherwise compromised in the migration process—ultimately allowing them to frame their struggles as products of their moral integrity as immigrant wives and mothers. Through these findings, this paper demonstrates the role of body talk in framing the impact of structural pressures on the body, while simultaneously highlighting the centrality of boundary work to that framing.

     

Infant-led Research: Privileging Space to See,Hear, and Consider the Subjective Experience of the Infant

ABSTRACT

The subjective experience of infants is seldom considered in research directly concerning them. Commonly, infants are not believed to possess self-agency or innate communicative abilities, obscuring space for researchers to consider the infant’s subjectivity. Rather, measuring and coding behaviour or seeking the parent’s perspective is privileged. Making meaning is not limited to the capacity to verbalise; as meaning encompasses feelings, behaviours, and contexts. In this paper, a novel “infant-led” qualitative research methodology is presented utilising infant observation techniques, drawing on theories of “intersubjectivity” and using a constructivist grounded theory method. Distinct to this methodology is how data collection begins with the infant before any other, as does the process of data analysis; providing the basis upon which all other data are interpreted. The application of such an approach is nonintrusive and has much to offer social workers working with infants in high risk situations in community, health, and mental health settings.

IMPLICATIONS

• The experience of infants is entitled to be included in research that directly impacts them.

• Adopting an infant-led approach brings alive the experiences of infants and challenges assumptions that minimise the competencies and contributions infants make.

     

Review of Attachment Theory: Familial Predictors,Continuity and Change,and Intrapersonal and Relational Outcomes

Initially, the major focus of attachment theory was the parent–child relationship, but Bowlby (1988 Bowlby, J. (1988). A secure base: Clinical applications of attachment theory. London: Routeledge. [Google Scholar]) also described the attachment system as active over the entire life course. Accordingly, a proliferation of research on attachment theory in the past two decades has addressed an array of familial predictors as well as intrapersonal and relational outcomes of attachment. The purpose of this review is to present: 1) measurement of attachment, 2) family violence, parental depression, and parental divorce as predictors of attachment, 3) (in)stability of attachment over time, 4) impact of attachment on emotion regulation and psychopathology, and 5) influence of attachment on romantic relationship. Special attention is paid to the role of attachment as a mediator between family of origin experiences and outcomes among youth and adults.     

A National Survey of Australian Social Work Field Education Programs: Innovation with Limited Capacity

Social work field education programs globally are struggling to meet the demands of providing suitable placements for students and need to consider new and innovative placement models to both meet professional accreditation requirements and deliver high quality field education opportunities for social work students. This article reports on the qualitative responses of a national survey of Australian social work field education programs, which explored current challenges, innovative responses, and recommendations for the Australian Social Work Education and Accreditation Standards (ASWEAS) review, as well as hopes for the future of field education, and their capacity to undertake research into this area. Findings suggested that field education programs have been using incremental innovation in field education, including collaboration, partnerships, and new ways of responding to the changing student body. However, it is argued that radical structural change and additional resources will be needed for innovation to be more than merely incremental.

IMPLICATIONS

• Social work field education as a distinct pedagogy needs to be supported through evidence-based research in order to respond to current pressures.

• Collaboration in field education practice and research is valuable, but may be challenged by program competition.

• Structural innovation and accepting diversity in models could offer opportunities for social work education.

     

Creating a Culturally Safe Space When Teaching Aboriginal Content in Social Work: A Scoping Review

Teaching Aboriginal content in social work education presents risks of retraumatisation for students. There are international calls for a trauma-informed teaching model that creates cultural safety in the classroom. This study aimed to develop a trauma-informed model for social work education by reviewing the literature on cultural safety for Aboriginal peoples. This model incorporates key aspects of ensuring Aboriginal cultural safety: de-colonise social work education; collaborative partnerships; build relationships; critical reflection; develop cultural courage; and yarning and story-telling. It provides a valuable framework for creating a more equitable teaching and learning environment that also ensures the essential academic content is covered.

IMPLICATIONS

• Trauma underlies the historical, contemporary and cultural narratives of Aboriginal peoples. Students engaging in Aboriginal content that is traumatic can mean connecting with trauma that has occurred in their own lives.

• Trauma-informed teaching and learning will ensure that educators create culturally safe spaces that enable students to engage well with content.

• The adoption of the framework proposed in this paper may lead to the creation of a culturally safe space for teaching and learning in social work education.

     

The Impact of Training Videos on Attitudes About Parenting After Divorce

Many U.S. states require divorcing parents to take education classes about the impact of divorce on parents and children. As educators, psychiatrists, social workers, and others create these classes, it is important to evaluate what elements of the curriculum are effective in achieving targeted outcomes. Successful Coparenting After Divorce (https://coparenting.fsu.edu) is a free online divorce education course that focuses on issues such as the emotional impact of divorce, conflict reduction, and skills for parental cooperation. The course also includes videos covering topics including examples of negative and positive parental behavior, and testimonials from children. Pilot testing of the videos and the overall course impact with divorcing parents (n = 218) suggested that the videos’ utility were significantly related to the positive change in parents’ perceptions of their relationship with their former spouse, and their child-focused attitudes. Implications for practitioners who design or provide divorce education to parents are discussed.