How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis

This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.     

Labor force participation and juvenile delinquency in Taiwan: a time series analysis

This study examines the null hypothesis of Granger no-causality between labor force participation (LFP) and juvenile delinquency in Taiwan. In order to explore this issue more thoroughly, this study adopts the approach proposed by Toda and Yamamoto (1995, Journal of Econometrics, 66(1–2), 225–250). It uses official time-series data provided by the Government of Taiwan. After estimating both a four- and five-variable VAR system, one that substitutes both male and female LFP rates for the aggregate LFP rate, the primary findings of this study reveal the following: The higher the past juvenile crime rate, the lower the future aggregate and female LFP rate will be. In addition, the higher the past male LFP rate, the higher the future juvenile crime rate will be. These findings are quite robust in terms of different lag-length structures.

The image of the government flack: movie depictions of public relations in public administration

Notwithstanding the ubiquity of public relations in contemporary society, little attention has been devoted by researchers to its image in popular culture, especially the nearly-universal mass entertainment medium of film. This article reviews the screen image of the public relations professional in public administration.Of twenty flack flicks, several attributes were consistent in most of them. The characters were almost all men, they worked for the federal government and especially in the military, they primarily conducted media relations and were disproportionately present in movies made in the 1990s rather than earlier decades. Other characteristics showed greater bipolarity. In about half the movies, the government public relations officer was a comic figure, a serious character in the other half. Finally, he was as often the good guy to be cheered by the audience as a bad guy to be jeered.     

Inclusiveness and exclusion: trust networks at the origins of European cities

In Western Europe, cities grew fast between 1000 and 1300. This article looks at how the migrants moving to these emerging cities melded into communities and defended their collective rights in violent and hostile environments. It discusses a number of trust networks that were developed to meet the successive collective needs of particular social layers in rapidly changing urban societies. When a trust network became well-established and too large to allow face-to-face relations among all its members, institutions were created that operated under different rules.     

Medieval origins of constitutional government in the West

Conclusions This survey of the political history of nonwestern countries has shown that Russia, Japan, and China never developed the levels of constitutional government found in late medieval Europe. Three of the four social origins of constitutionalism in the West, rough balance between crown and noble, contractual-feudal military organization, and lordpeasant dynamics have been largely absent from these countries. Nor has any other substantial source (such as religion or economic organization) been uncovered that compensated for these absences or which otherwise fostered constitutionalism. Consequently, the major institutes of medieval constitutionalism, rural local government, autonomous towns, estates, and the rule of law, have also been largely absent. Village government, on the other hand, which was fostered in the West by the continuance of Germanic peasant organization and by the commune movement of the medieval period, has been found to be quite ubiquitous outside Europe. Village government existed — and in vital forms — in all three nonwestern regions, but always dwarfed by the power of authoritarian organs of the surrounding state structures. Thus, village government in and of itself lacked constitutional significance unless it was able to fuse with other, stronger constitutional institutions as it did in the West.To avoid the charge that the present study is only another sentimentalization of remote, mythic past, the modern significance of medieval constitutionalism for liberal democracy must be established. Each component carried forth — and with essential continuity — one or more of the pivotal aspects of modern representative government, at least in those countries in which medieval constitutionalism was not destroyed by military-bureaucratic absolutism or by a labor-repressive commercialization of agriculture. Among those aspects of liberal democracy are citizenship rights, representative institutions, checks and balances on central authority, and the rule of law.Rural local government contained representative government, from tribal popular assemblies to gentry cliques, which persisted in one form or another. Citizenship found its expression in participatory government and in the chartered liberties of village communes and frontier settlements. Local government in itself could not act as a check on central power; it could, however, provide a scattered but collectively almost insurmountable obstacle to state penetration of the localities. Towns provided various levels of citizenship and representation, from narrow oligarchy to representation of the guilds and plebeian classes. The progressiveness of negative freedom (freedom from feudal authority) enjoyed by lower classes is easily missed by focusing too narrowly on the oligarchic nature of many municipalities. To be rid of seigneurial controls and to have access to a more rational judiciary were benefits that were not lost on the urban masses streaming in from the countryside. Royal dependence on revenue from the towns served as a de facto check on central power inasmuch as infringing the rights of one endangered and unified the others.The representative nature of the estates as well as their serving as checks and balances on the monarchy are very straightforward. The estates became the central arena of politics in successive centuries, and the struggle for citizenship rights was fought here in two senses. A main battle of liberalization was fought over the franchise, the right to vote and send representatives to the national assembly. Second, politics within the representative assembly often centered on extending freedoms and liberties by acts of legislation. The rule of law was a crown ornamenting and protecting medieval constitutionalism as well as liberal democracy. Law, that brooding omnipresence in the sky as Oliver Wendell Hohnes called it, served to guarantee citizenship rights, ensure proper consultation with the estates, and provide a normative and procedural grid in which the monarchal state had to act.It is important to note once more that medieval constitutionalism was not almost democracy, nor was it sufficient cause of liberal democracy. It did, however, provide many of the critical components including representation, citizenship, checks and balances, and the rule of law, that were absent in other parts of the world. Nor was constitutional government always accompanied by trust, cooperation, and acceptance of the political status quo. Tension, conflict, and often open hostility were more the norm as monarchs endeavored to rid themselves of meddlesome pests. But their animosities were held in check by constitutional protections and the strength of the opposition. Monarchs could only bide their time, abide by the governing rules and practices, and await the opportunity to shed what they viewed as the fetters of antiquated politics.The constitutional achievement, then, was a modest and frail one that had inherent instabilities owing to monarchal/state ambitions. It would be undermined in many countries where the commercialization of agriculture and the exigencies of modern warfare combined to bring about authoritarian relations and institutions. Elsewhere, where the impact of war and commercialization were less pronounced, medieval constitutionalism would serve as a basis for liberal democracy.     

The role of beliefs,trust, and risk in contributions to a public good

This paper experimentally investigates if and how beliefs, trust, and risk attitudes are associated with cooperative behavior. By applying incentivized elicitation methods to measure these concepts, we find that beliefs about others’ cooperation and trust are positively correlated with cooperation in a public goods game. However, even though contributing to a public good resembles a situation of making decisions under strategic uncertainty, elicited risk preferences do not seem to explain cooperation in a systematic way.     

A characterization of trust,and its consequences

Trust is understood in terms of a) acceptance of dependency in b) the absence of information about the other’s reliability in order to c) create an outcome otherwise unavailable. The first of these is the cost of trust; the second, the situation of uncertainty it faces and may overcome; the third, its purchase. This account permits: distinction between trust and similar relations with which it is frequently confused; discovery of the basis of trust in the emotional apprehension of confidence; and demonstration of the relationship between trust and both social capital and rationality, with counter-intuitive results.

---

The President's listening post: Nixon's failed experiment in government public relations

At the beginning of his first term, President Nixon engaged in an experiment to institutionalize and regularize a new channel for citizens to convey their views and ideas to the White House. He called it a President's Listening Post. The first one opened in Philadelphia to much hoopla and hopes in October 1969. Quickly, however, it became clear that the mechanism was not working as hoped. Trying to avoid political embarrassment, it was quietly shut down in early 1971. This article recounts the largely unknown experiment by the Nixon White House in presidential public relations.     

Transparency laws and interactive public relations: An analysis of Latin American government Web sites

A content analysis of 50 Latin American government Web sites was conducted to assess whether new transparency laws in the hemisphere impacted the interactivity, usability, technological expertise, and national symbolism manifest on the sites. Web sites were found to be generally usable but limited in interactivity. There was no difference in Web site interactivity between countries with transparency laws and those without them, but countries with laws used more visual symbols aimed at national branding. The article offers a model of Web site features for public relations practitioners interested in increasing the sophistication, usability, and interactivity of their sites in order to improve relationship building with stakeholders.     

The arrival of critical citizens: decline of political trust and shifting public priorities in China

Political trust has been in decline in China. In this article, we capture this decline as reflecting the modernization of Chinese political culture. While the government managed to deliver a sustained period of rapid economic growth, the public's trust in it is diminishing through two mechanisms. On the one hand, Chinese citizens are acquiring stronger liberal democratic values, which make citizens more critical toward government institutions. On the other hand, changing political culture is also shown in the citizens’ shifting of their priorities toward the expansion of freedom and empowerment of citizens. Decades of socioeconomic modernization, therefore, meant that the era of critical citizens has arrived in China.     

Deterministic versus probabilistic consequences of trust and trustworthiness: An experimental investigation

There is overwhelming evidence of reciprocal behavior, driven by intentions. However, the role of consequences is less clear cut. Experimentally manipulating how efficient trust and reciprocity can be in deterministic and uncertain environments allows us to study how payoff consequences of trust and trustworthiness affect reciprocity. According to the results for our modified Investment Game, trustees reward trust more when trust is more efficient but do not adjust rewards when the efficiency of rewarding is varied. Furthermore, higher deterministic benefits result in higher levels of reciprocity for all trust levels, whereas an uncertain environment diminishes reciprocity.     

The effect of unemployment duration on national suicide rates: a time series analysis, 1948-1982

The relationship between unemployment and suicide in the United States is examined. Data for the period 1948 to 1978, primarily from the U.S. Public Health Service, are used to examine the effect of the duration of unemployment on suicide. "The results of a Cochrane-Orcutt iterative regression analysis indicate that the greater the duration of unemployment the greater the suicide rate. Using ex post forecasting techniques it is estimated that increases in unemployment during the Reagan administration have been associated with at least 929 additional deaths from suicide."     

Exploring the origins of careers in public relations

This study of the origins of careers in public relations seeks to contribute towards historical knowledge of public relations through content analysis of biographies and other published narratives of those who worked in the field within the US and Britain in its formative years. Opportunities for public relations to offer a career rather than simply a transitory job or occupation were identified. The potential for enhanced benefits, including greater income and higher social status, were noted as a result. However, despite evidence of the possibility of professional and bureaucratic career paths, public relations pioneers tended to reflect entrepreneurial, opportunistic and primarily commenda (agency) forms of career. Most early practitioners entered the field by chance revealing a lack of deliberate focus on seeking employment in the occupation. Their varying entry points suggest the concept of equifinality (whereby different routes may lead to the same end); although career progression for those employed in public relations support functions, and the experiences of women are largely undocumented. Overall, the tapestry of early careers in public relations reflects a common thread of communications and openness to take advantage of the changing times. Otherwise, few patterns can be detected, with individual opportunities than a specific career path being the dominant theme.     

The origins of distant voicing: Examining relational dimensions in public diplomacy and their effects on megaphoning

Extant literature has discussed the similarities between public relations and public diplomacy. This study seeks to contribute to existing research on the application of organization–public relationships (OPR) to public diplomacy by further exploring relational dimensions in public diplomacy and empirically testing them based on a model consisting of antecedents (i.e., political, economic, interpersonal, cultural and corporate interactions), relational dimensions (i.e., interactional bilateralism, power mutuality, trust, empathy, relational satisfaction, relational continuation, relational attentiveness and relational curiosity), and consequences (i.e., positive and negative megaphoning). A total of 490 respondents from the United States were recruited on Amazon M-Turk to respond to survey items regarding China and Mexico. Confirmatory factor analysis and regression analysis were conducted. The findings indicate: (a) positive associations between the antecedents and the relational dimensions, (b) positive associations between the relational dimensions and positive megaphoning, and (c) negative associations between the relational dimensions and negative megaphoning. (148 words)     

Challenging assumptions of international public relations: When government is the most important public

To learn more about international public relations it is important to explore the assumptions underlying each nation's practice. Through such analysis, we learn that many of the assumptions that guide Western theories and practices are not applicable in other regions of the world. This article examines one assumption—that the practice of public relations targets a variety of key organizational publics. In many developing nations it is government officials rather than the general public who are of greatest importance to effective public relations. If government is the most important public in developing nations, then this relationship will influence the practice of public relations.Maureen Taylor is an Assistant Professor of Communication at Rutgers University in New Brunswick, New Jersey. Michael Kent is an Assistant Professor of Communication at SUNY-Fredonia in Fredonia, New York.     

Democracy and government public relations: Expanding the scope of “Relationship” in public relations research

The author argues that the unique nature of the US government poses significant barriers to democratic governmental public relations practiced in and by the US. By exploring challenges in relationship management that surface while analyzing a particular instance of government public relations, the author posits that relationship management research should take into account publics’ (non)desire for a relationship as well as different types of organization–public relationships (OPRs) including government–public relationships. The author analyzes the US Government's official apology, administered by President Clinton, to Tuskegee study survivors, introduces the communicative conception of distance to PR to broaden relationship management frameworks, and argues for broader understanding of what constitutes democratic public relations.     

The diffusion of public private partnerships: a world systems analysis

ABSTRACT

This paper analyzes the diffusion of neoliberal policies from the UK to Australia and New Zealand, and then to the Asia-Pacific region. The analytical framework employed is the world systems model developed by Immanuel Wallerstein. The primary focus of attention is the spread of public-private partnerships (PPPs) modelled on the UK Private Finance Initiative (PFI). Despite the demise of the PFI in its country of origin, and repeated failures in Australia and New Zealand, there is still considerable enthusiasm for the model in Australasia reflected in eagerness to export national expertise through aid and financial links.