Antezedentien und Konsequenzen freiwilligen Arbeitsengagements

A literature review on the antecedents and consequences of organizational citizenship behavior (OCB) is given. OCB is defined as individual discretionary behavior, that fosters the productivity of organizations but is not formally required. Research has shown positive relationships between OCB and job satisfaction, fairness perceptions, organizational commitment and leadership behavior. There is also evidence that the outcome of performance appraisals reflect to a certain degree the extent to which employees demonstrate OCB and that OCB improves organizational performance.     

Organizational Factors Affecting Volunteers: A Literature Review on Volunteer Coordination

While volunteer literature presents diverse insights into the motives, personal dispositions, and sociodemographic characteristics of volunteers, researches comparatively seldom focus on the incentives and organizational context affecting volunteers. This review aims to shed light on the organizational factors affecting volunteers collectively and to discuss the coordination of volunteers. Systematic research of the literature revealed 386 publications that are relevant to volunteer coordination. Their abstracts were analyzed in a process of open and selective coding, which led to the identification of three main clusters. This literature review produced the following propositions: it is argued that the practices and instruments of volunteer management (Cluster 1), and, even more strongly, the organizational attitudes towards volunteers as well as the organizations’ embedded values (Cluster 2), co-determined by social processes (integration and production of meaning), are crucial factors affecting volunteers. The review also deals with structural features that limit the action space of volunteers and volunteer coordination (Cluster 3). It concludes by discussing the limitations present in the current volunteer research and provides implications for future research endeavors. Thus, this piece of work presents a holistic view on volunteer coordination and theory building by carefully synthesizing information about the organizational context of volunteering from different disciplines and research traditions, resulting in different intervention logics, and by integrating these data in an analytical framework.     

Volunteer Reliability in Nonprofit Organizations: A Theoretical Model

The reliability of volunteers is a major concern for many nonprofit organizations. To address this problem in more detail, we develop a theoretical model of volunteer reliability based on psychological contract theory. By taking this perspective as a starting point, we explore how individual volunteer characteristics, organizational factors, and sociological developments shape the exchange of inducements and contributions between volunteers and nonprofit organizations. We discuss how these factors can create tensions in the psychological contract and determine the extent to which volunteers behave reliably. As such, we develop a theoretical framework for addressing the reliability problem in volunteer management.     

Assessing the efficacy of ombudsman services for the aged in long term care institutions

Long term care ombudsman programs are a recently established component within the gerontological services continuum. Public policy in this area is not yet well defined and there is a conspicuous absence of systematic studies assessing the effectiveness of such program efforts. This research reports on the accomplishments of an urban based, volunteer nursing home ombudsman program. Survey findings show moderate levels of goal attainment in the policy and social relations domains and more promising results in the organizational/managerial sphere. The relationship between perceptions of program success and varying ombudsman role behaviors is underscored.     

A Multilevel Study of Antecedents and a Mediator of Employee—Organization Relationships

One research direction that is needed but has not been fully exploited in studies of organization—public relationships is research on the antecedents of relationships. The antecedents of relationships are the first stage of the relationship framework, for they are what cause specific relationships between an organization and its publics to develop. The purpose of this study was to explore possible antecedents of internal relationships in organizations. This study examines the influences of organizational structure and internal communication on employee—organization relationships using organizational justice as a mediating factor. The multilevel nature of the main constructs of this study was addressed by using the multilevel analysis method.     

The Social Economy Sector and the Welfare State in France: Toward a Takeover of the Market?

Employee commitment to an organization is accepted as an important concept in organization psychology. Yet commitment to a project on which an employee might be working is largely unknown. Additional complications arise when the project makes use of volunteers who donate their time for reasons other than pecuniary reward. The relationships between volunteers, organizations, and projects represent a gap in the field of organizational commitment knowledge. This paper identifies from literature the values that inform and influence volunteer commitment levels. Known antecedents of commitment are developed to present a model which encapsulates the variables that should be recognized as influencing volunteer commitment levels within a project context. The paper proposes a conceptual model of volunteer commitment to a project using three categories of commitment: emotional, purposeful and contextual, and concludes that the next phase of the study will test this model and develop a tool that will enable the measurement of volunteer commitment in a project context.     

Antecedents of knowledge sharing - Examining the influence of learning and performance orientation

Knowledge sharing is an important process in creating competitive advantage. Previous literature mainly identifies environmental and organizational factors that influence the effective transfer of knowledge. However, the focus shifts to the analysis of personal determinants as antecedents for the individual’s engagement in knowledge sharing activities, like personality traits. In this paper, we introduce employees’ goal orientations (i.e. learning orientation or performance orientation) to the individual antecedents of knowledge sharing behavior. It is argued that learning orientation positively influences knowledge sharing, whereas performance orientation is a negative influence factor. As goal orientations are determined by personality traits, we can also confirm existing hypotheses regarding this relationship. The theoretical model developed in this paper is empirically tested on a sample of 124 engineers of an internationally operating engineering company, and significant relationships among the constructs were found.     

Nonprofit entrepreneurial orientation: A systematic literature review and conceptual framework

The purpose of this study is to propose a set of factors that characterize the manifestation of entrepreneurial orientation (EO) in nonprofit organizations (NPOs), and we performed a systematic review of the literature. Initially, 17 studies were identified in different databases, and after a full reading of the documents that met the objective of this study, we selected and qualitatively analyzed 14 theoretical and empirical studies about EO in the nonprofit context. The studies analyzed allowed us to understand the characteristics of organizational entrepreneurship in NPOs, through the dimensions of innovativeness, proactivity, risk‐taking, autonomy, and competitive aggressiveness, in addition to the reciprocity dimension, which emerged from the literature. By adding reciprocity as the sixth dimension of the EO construct, it was possible to group a set factors related to each dimension which, after being refined, supported the proposition of a conceptual framework for an empirical analysis of entrepreneurial behavior in different contexts of NPOs. This study contributes to the systematization of factors that configure the manifestation of EO in the nonprofit sector, by proposing a conceptual framework entailing six dimensions of EO and propositions for future studies.     

The influence of distal antecedents on organization-public relationships

ABSTRACT

This study proposed a conceptual model of organization-public relationships (OPRs) that draws distinctions between the distal (enduring individual, organizational, and environmental factors) and proximal (situational individual and organizational behaviors and interactions) antecedents that precede and influence OPR perceptions. Using an online survey of 514 adults residing in the United States, this study identified which relational antecedents motivated individuals to enter OPRs across different types of organizations. Additionally, the study examined the relative influence of motives, perceived issue congruence, and perceived value congruence on individuals’ perceptions of OPRs. Findings suggest social/cultural expectations and risk reduction are the most common motives for entering OPRs; however, perceived issue and value congruence with the organization are more influential than other antecedents in shaping cognitions regarding OPRs.     

Administrators of volunteer services: their needs for training and research

Despite the importance of volunteer administrators to nonprofit and many government organizations, little systematic research has been focused on these officials. Using a large national survey of volunteer practitioners conducted in 1989-1990, this article examines empirically several hypotheses concerning organizational support to meet administrator needs for continuing education. Using the survey responses, the article also elaborates the subjects recommended by the administrators for treatment in a basic seminar in volunteer management, in an advanced seminar, and in further research.     

Structure in context: A morphological view of whole network performance

Network perspectives in organizational research have focused primarily on how the embeddedness of actors shapes individual, or nodal, outcomes. Against this backdrop, a growing number of researchers have begun to adopt a wider lens on organizational networks, shifting the focus to collective, or whole network, performance. Yet, efforts to understand the relationship between whole network structure and whole network performance have produced conflicting findings, which suggests that a different approach may be needed. Drawing on macrostructural sociology, we propose a "whole network morphology" framework, which argues the whole network structure-performance relationship is contingent on other fundamental—relational and cultural—whole network dimensions. Subsequently, we undertake an application of our framework, through which we demonstrate how a morphological view helps address conflicting findings on the structure-performance relationship. We study 250 whole interorganizational networks known as Accountable Care Organizations (ACOs), which collectively comprise more than 44,000 healthcare organizations and 250,000 physicians. Consistent with previous work, we do not find a clear association between structural connectedness and performance. However, we find that a more disconnected network structure is associated with negative ACO performance when the relational strength of network ties is high. We also find evidence of better ACO performance in the presence of a physician cultural orientation when the whole network is more connected.     

Growing the Volunteer Pool: Identifying Non-Volunteers Most Likely to Volunteer

There are ongoing management and societal challenges affecting volunteering participation. These place a premium on organizations identifying individuals that currently do not volunteer but have the willingness and capacity to do so, the “Potentials”. Supplementing the limited non-volunteer literature, we seek to quantify this potential volunteer pool using constructs aligned to the willingness, capability and availability dimensions from Meijs et al.’s (Volunt Action 8:36–54, 2006) volunteerability framework. Using binary logistic regression testing with a nationally representative sample of Australian volunteers and non-volunteers, we found partial support for the framework’s willingness and capability dimensions determining volunteer status. We then applied a predictive equation to the non-volunteer sample to calculate their percentage likelihood of volunteering, to identify a cohort of “Potential” volunteers. Further testing revealed statistically significant differences between this cohort compared to other non-volunteers based on various interventions for promoting volunteering. The implications of our novel study and an associated research agenda are discussed.

     

Nonprofit mission statement focus and financial performance

Mission statements have been adopted nearly universally in nonprofit organizations. Their ubiquity is based on a presumption that a well‐designed mission statement is linked to better organizational performance because it provides a framework for decision making, influence over staff and volunteer motivation, and a mechanism for signaling organizational legitimacy to stakeholders. Despite collective confidence in mission statement utility, the relationship between mission statements and performance has received minimal attention. In this exploratory study we measured several attributes of mission statements in women's rights nonprofit organizations, with particular attention to the degree to which the statement focuses on organizational purpose and the relationship between focus and several measures of organization financial performance. The findings indicated that mission statements with a more focused geographic scope were associated with lower overhead ratios. In contrast, mission statements that identified more target client groups were associated with larger one‐year increases in contribution. Despite the statistical significance, the relationships were weak, calling into question common assumptions about the importance of the mission statement to a nonprofit organization.     

More is less? The volunteer stewardship framework and models

Scholars have devoted substantial attention to developing conditional models of volunteer administration and management, but no consensus surrounds the criteria underlying the different models or the rationale. The literature reveals a welter of possibilities but no clear choice. This study conceives the primary managerial challenges as securing access to and guiding volunteer energy into productive volunteering, and the volunteer administrator as the central actor in this process. Based on how volunteers are accessed and guided in their roles, we develop the Volunteer Stewardship Framework, which distinguishes volunteer administration according to two key dimensions: organizational access to volunteer energy (private resource vs. common pool) and guidance of volunteers (unitary vs. shared). Results of a survey of volunteer administration practitioners in the Netherlands show that respondents working under the four models emanating from the Framework recognize different elements of volunteer administration as “Very Important.”     

Enhancing Volunteer Engagement to Achieve Desirable Outcomes: What Can Non-profit Employers Do?

Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to volunteer happiness and perceived social worth and negatively related to intent to leave the voluntary organization. Consistent with theory, engagement acted as a mediator between these factors. The implications for future research and the relevance of the findings for voluntary organizations are discussed.     

Mediation Effects of Organization–Public Relationship Outcomes on Public Intentions for Organizational Supports

The purpose of this study is to demonstrate the value of organization–public relationship (OPR) outcomes by examining the mediation effects of relationship outcomes on key antecedents of stakeholders' support for a not-for-profit organization, which include awareness, attitude, and behavioral intention toward supportive relationship-building. To this end, a survey was conducted with individual donors of a not-for-profit organization. Key findings include strong positive effects of awareness of organizational relationship-building activities in beliefs about OPR outcomes and on the intention to engage in relationship-building, such as giving donations. In addition, this study found that OPR outcomes play a critical role in connecting such effects of awareness to the intention of supportive behaviors.     

Towards an assessment for organizational participatory research health partnerships: A systematic mixed studies review with framework synthesis

Within the health sciences, organizational participatory research (OPR) is defined as a blend of research and action, in which academic researchers partner with health organization members. OPR is based on a sound partnership between all stakeholders to improve organizational practices. However, little research on the evaluation of OPR health partnership exists. This systematic mixed studies review sought to produce a new theoretical model that structures the evaluation of the OPR processes and related outcomes of OPR health partnerships. Six bibliographic databases were searched together with grey literature sources for OPR health partnership evaluation questionnaires. Six questionnaires were included, from which a pool of 95 OPR health partnership evaluation items were derived. The included questionnaires were appraised for the quality of their origin, development and measurement properties. A framework synthesis was performed using an existing OPR framework by organizing questionnaire items in a matrix using a hybrid thematic analysis. This led to our proposed Organizational Participatory Research Evaluation Model (OPREM) that includes three axes, Trust, Collective Learning and Sustainability (with specific dimensions) and 95 items. This model provides information to help stakeholders comprehensively structure the evaluation of their partnerships and subsequent improvement; thus, potentially helping to improve health organization practices.     

Who is Policing the Community? A Comprehensive Review of Discrimination in Police Departments

This paper is a systematic review of the literature on diversity in police forces. We focus on four main empirical domains that have received the bulk of the attention in the literature 1) recruitment 2) hiring, 3) promotion, 4) organizational contexts. We argue that this literature would be better served by integrating findings into the emerging theoretical framework of racialized organizations theory (Ray et al. 2017) which sees organizations as a key meso‐level factor reproducing both individual and state level racial inequality. Building from here, we described our methodological approach for systematically reviewing the extant literature and present our findings. Lastly, we conclude with highlighting sociopolitical and policy implications uncovered by our findings, for contemporary American policing.     

Volunteer Motivation and Organizational Climate: Factors that Promote Satisfaction and Sustained Volunteerism in NPOs

Keeping volunteers committed and engaged is one of the toughest challenges for NPOs. The aim of the present study is to investigate the individual and organizational factors that promote volunteer satisfaction and, vice versa, foster intentions to quit. Two hundred forty-seven volunteers operating in four different NPOs were asked to fill in a self-report questionnaire that aimed to explore their motivations to volunteer, their degree of satisfaction and their perception of the organizational climate in the NPO they worked with, in addition to providing details of the activities which they were involved in. Results showed that the organizational climate mediates the relationship between autonomous motivation and satisfaction, as well as that between external motivation and intentions to leave an organization.