Examining the Relationship between Civil Servant Perceptions of Organizational Culture and Job Attitudes: in the Context of the New Public Management Reform in South Korea

This study investigates the relationship between public officials’ perceptions of organizational culture and their job attitudes, particularly emphasizing a mediating role of job satisfaction under the new public management reform in South Korea. Data collected from Korean civil servants indicate that perceptions of the competing values rooted in different organizational culture types—clan, market, hierarchy, and adhocracy—differentially affect their job attitudes. In addition, the findings show the mediating influence of job satisfaction between public officials’ perceptions of organizational culture and organizational commitment.     

管理与文化的关系探讨

管理与文化的关系在学术界有众多争论,二者构成一了个纠缠的“结”(com p lex)。管理学追求普适性,而文化表现特殊性,二者之结导致管理学研究出现了相应的偏差。文化在管理中的作用包括价值定位、优先选择、惯习支配、思维方式4个方面,对这4个方面的管理学研究,最终要形成超越特殊性的普适性学说。所谓中国式管理和东方管理学,正是在这一纽结上陷入了歧途。相当多的管理文化研究,实际上是管理经验总结而背离了管理学的普适要求。管理学中对文化的重视,需要回归管理学的普适性。     

Transformational Leadership,Organizational Clan Culture,Organizational Affective Commitment,and Organizational Citizenship Behavior: A Case of South Korea's Public Sector

The present study examines whether transformational leadership is associated with clan culture, affective commitment, and organizational citizenship behavior and whether affective commitment is positively related to organizational citizenship behavior. The study also examines whether affective commitment mediates the effects of clan culture on organizational citizenship behavior and whether clan culture mediates the effects of transformational leadership on affective commitment. The results of this study indicate a positive relationship between transformational leadership and clan culture as well as between transformational leadership and affective commitment; no significant relationship between clan culture and organizational citizenship behavior as well as between transformational leadership and organizational citizenship behavior; and a significant positive relationship between affective commitment and organizational citizenship behavior as well as between clan culture and affective commitment . Thus, the results clearly show that affective commitment fully mediates the relationship between clan culture and organizational citizenship behavior and that clan culture partially mediates the relationship between transformational leadership and affective commitment. Theoretical and practical implications of these findings as well as interesting avenues for future research are discussed.     

Perceptions of organization development in South Korea: the use of a sensemaking approach

ABSTRACT

This qualitative study explores how employees engage in sensemaking during Organization Development (OD) initiatives in chaebols, that is, large family-owned firms in South Korea. In adopting a case study approach, semi-structured interviews were conducted with 37 respondents drawn from different levels of a chaebol to address three research questions. First, what key contextual factors are associated with employees’ sensemaking at different levels of an organization? Second, how do individuals at different levels of the organization make sense of an OD initiative through the ‘searching for plausibility’ property of sensemaking? Third, what contextual cues are influential when employees engage in ‘identity construction’ in sensemaking in response to an OD initiative? The findings and implications of the study demonstrate multiple subjective realities, which employees from different levels construct, indicating that the prevailing norms and practice within the existing culture, which have been influential in constructing the identities of employees should be identified when attempting to implement OD to change the organizational culture.     

电信运营企业人力资源管理系统与组织绩效关系研究

根据对广东省116家电信运营企业人力资源实践状况的调查结果,分析了人力资源管理实践与组织绩效的关系。基于人力资源实践的组合,划分了高低水平人力资源实践组并对其进行了比较。通过相关分析和回归分析,揭示了内部发展型人力资源管理系统与组织绩效的影响关系。研究发现,中国背景下的电信运营企业采用偏向内部发展型的人力资源管理系统,因其组织绩效较高。     

核心能力:组织文化和组织学习作用

本文研究组织文化、组织学习、核心能力和组织绩效之间的相互影响关系,并以华南地区的139家企业为对象进行实证研究。本文的理论贡献在于证实了:(1)组织文化通过影响组织学习进而影响核心能力;(2)组织学习影响核心能力进而影响组织绩效;(3)核心能力对组织绩效有直接的正向影响;(4)组织文化对组织绩效没有显著的直接影响,但通过组织学习和核心能力的构建间接影响组织绩效;(5)组织学习对组织绩效没有显著的直接影响,但通过核心能力的构建间接影响组织绩效。本文的研究结果对于深刻理解核心能力的形成及正确认识组织文化和学习在组织管理中的作用有重要的借鉴价值。     

Organizational change in the public sector: Augmenting the demand control model to predict employee outcomes under New Public Management

This study identifies the environmental and personal characteristics that predict employee outcomes within an Australian public sector organization that had, under New Public Management (NPM), implemented a variety of practices traditionally found in the private sector. These are more results-oriented, and their adoption can be accompanied by increased strain for employees. The current investigation was guided by two complementary theories, the Demand Control Support (DCS) model and Conservation of Resources (COR) theory, and sought to examine the benefits of building on the DCS to include both situation-specific stressors and internal coping resources. Survey responses from 1,155 employees were analysed. The hierarchical regression analyses indicated that both external and employee-centred variables made significant contributions to variations in psychological health, job satisfaction, and organizational commitment. The external resources, work based support and, to a lesser extent, job control, predicted relatively large proportions of the variance in the target variables. The situation-specific stressors, particularly those involving harmful management practices (e.g., insufficient time to do job as well as you would like, lack of recognition for good work), made significant contributions to the outcome measures and generally supported the process of augmenting the generic components of the DCS with more situation-specific variables. In terms of internal resources, problem and emotion-based coping improved the capacity of the model to predict psychological health. The results suggest that the impact of NPM can be ameliorated by incorporating the dimensions of the augmented DCS and coping resources into the change programme.     

The Determinants of Performance Management Outcomes in Public Organizations in Sub-Saharan Africa: the Role of National Culture and Organizational Subcultures

Public Organization Review - Performance management is one of the hottest topics in most countries today, and the rush for performance reforms has become a norm in Sub-Saharan Africa. However, few...     

New Public Management and Principals’ Roles in Organizational Governance: What Can a Corporate Issue Tell us About Public Sector Management?

The article analyzes debates between institutional investors and corporate management as a way of investigating accountability issues in organizations with dispersed principals. By exploring issues at stake in entrepreneurial management in any organization with multiple owner/principals, the narrative adds to the critique of public-sector entrepreneurial management from an unusual vantage point.     

从管理与文化的关系看中国特色的管理学

管理与文化既有密切的关联性,又有各自差异存在的方式与形态;管理文化是有意识、自觉利用文化合力的管理理念与管理行为。二元文化心理结构形态及其结构中显隐性文化因子运动取向、文化因子作用的增强是文化及亚文化激励或制约管理发展的机理。管理的二元性结构及其二元结构的运行方式,决定了管理递进与文化构向之过程递进结构、转化积淀结构的实现方式。管理科学和系统论的核心是结构观,而中国文化的核心是整体观,承认系统内和系统外的动态冲突,由动态不均衡、矛盾运动到悖论均衡关系的结构存在,强调结构运动与转化过程的结构本质和结构价值,是管理科学与中国文化的相容原则。     

Changing a Leopard's Spots: A New Research Direction for Organizational Culture in the Operations Management Field

Operations Management (OM) research on organizational culture has to change to be able to inform practice. Currently, organizational culture research in OM is largely confined to narrow topical and methodological niches and culture is most frequently used as an explanatory variable in quantitative, survey‐based research. We argue that the relegation of culture to this niche is due to self‐imposed methodological blinders that hobble the OM field. We then present four research imperatives to reinvigorate organizational culture research within our field. We urge OM scholars to view culture as a dynamic concept that can be influenced, to adopt alternative methods, to use non‐traditional data sources, and to rethink assumptions about dependent variables. We also identify gaps in the current knowledge and new research questions for the OM domain. We conclude that the field of OM could greatly expand its understanding of organizational culture and in so doing greatly improve business practice, but that to do so will require a change in the culture of the operations management research community.     

Towards New Public Management in Greek Public Organizations: Leadership vs. Management,and the Path to Implementation

In the beginning of the 21st century, when the notion of constant transformation is so frequently invoked, organizational change in the public sector is gaining increased attention. Responding to regulatory, economic, competitive and technological shifts, the challenge of reorganization is universal for all public organizations. This paper aims to explore the shift from Traditional to New Public Management (NPM), as well as the driving forces (such as the information economy, the need for better public performance, the opening of global markets, greater knowledge intensity etc.) that lead to the formulation of transformational programs to Greece. A presentation of a transformational program called Politeia, will be provided, analysed and compared to previous efforts. Finally, we address the important role of leadership and management in Greek public organizations that want successful to implement any change effort successfully.     

基于网络联盟环境的工作满意度、组织承诺与网络组织效率的关系研究

本文基于非契约机制视角,采用结构方程研究方法,对网络联盟环境的工作满意度、组织承诺与网络组织效率的关系进行实证研究.文章首先利用信度、效度分析,确定了网络联盟环境下工作满意度、组织承诺、网络组织效率的度量因素;据此,利用结构方程模型,验证了网络联盟环境下,工作满意度、组织承诺与网络组织效率的关系路径.最终得到以下结论:网络组织环境下,工作满意度正向促进网络组织效率;工作满意度正向促进组织承诺;组织承诺对网络组织效率的正向促进作用较弱;组织承诺在工作满意度正向促进网络组织效率的过程中,起部分中介作用.本文的研究结论对于利用非契约机制改善网络组织效率具有重要理论与实践意义.     

Antecedents of Job Satisfaction,Organizational Commitment and Stress in a Public Hospital: a P-E Fit Perspective

This article tests different P-E (person-environment) fit dimensions in order to assess their impact on three work outcomes: job satisfaction; organizational commitment; and stress perception. Findings shows that P-E fit dimensions have differentiated effects on its dependent variables. This study contributes to several important academic discussions. The first concerns the model tested, which contains several P-E fit dimensions. The second scientific contribution is to consider P-E fit dimensions as antecedents of three job outcomes. The third contribution concerns the development and testing of a new P-E fit dimension called “person-reforms” fit.     

A Critique of the New Public Management and the Neo-Weberian State: Advancing a Critical Theory of Administrative Reform

The New Public Management (NPM) has often been favorably contrasted with European Public Administration (EPA). This paper attempts to balance this Anglo-American perspective with a relatively new European critique of NPM which its authors call the Neo-Weberian State (NWS). Despite their differences in some key respects, however, it is argued that the NPM and NWS are similar in their sweeping paradigmatic character, their ambiguities and internal inconsistencies, their inability to go beyond instrumental rationality and incorporate forms of hermeneutic and critical reason, and in their advocacy of bureaucracy via participation under certain historical conditions, hence consistent with Weber’s characterization of modern organization and management. The paper, based on the authors’ rendering of critical social theory, provides a fresh means for bridging the two perspectives.

战略人力资源管理与组织绩效关系研究的新框架：理论整合的视角

人力资本理论、行为理论和资源理论是研究者们研究战略人力资源管理和组织绩效之间关系的常用理论基础,但单一的理论基础不能完全揭示战略人力资源管理对组织绩效的作用机制。为此,首先分析比较了3种理论基础各自的研究框架及研究现状;然后,基于理论整合的视角构建了战略人力资源管理与组织绩效关系研究的新框架;最后,对该领域研究的未来发展趋势进行了展望。     

A Model for Evaluating Organizational Competencies: An Application in the Context of a Quality Management Initiative*

Despite the important contributions made by the Competency‐Based Perspective (CBP) to strategic thought, certain issues on the operational definition of the theoretical concepts that characterize this approach remain unresolved, thus limiting its empirical application. In addressing this issue, the present study puts forward a procedure for measuring the competencies that can be developed in association with a Quality Management (QM) initiative and analyzes the reliability and validity of the resulting scale. This procedure could be transferred to studies that aim to carry out an empirical analysis based on the theoretical position of the CBP.     

Public Organizations Between Old Public Administration,New Public Management and Public Governance: the Case of the Tuscany Region

This paper analyzes the presence of different managerial approaches in a public organization, the Tuscany Region of Italy. In particular, it highlights the phenomenon of the plurality of frameworks working in the organization, namely Old Public Administration (OPA), New Public Management (NPM) and Public Governance (PG). The transformation and coexistence of the above-mentioned models is tested with a content analysis based on the perspectives of policy makers and top-level managers expressed in interviews and on the context of administration planning and control systems found in documents. Each managerial logic has a different relevance in the organization.     

Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis

Public Organization Review - This study aims to explore the phenomenon of KM within public organizations through the ‘organizational knowing’ perspective. It was conducted a systematic...