Perceptions of work stress in Australian firefighters

Abstract

This study surveyed 747 firefighters on their perceptions of work stress. The current emphasis in the fire brigades is on the management of traumatic or critical incident stress, but other work stressors may also be important. The firefighters rated their jobs as more stressful than other occupations, and psychological work stress as highest among a set of potential sources and types of stress. Although many factors were mentioned, the most frequently indicated stressors were associated with exposure to traumatic incidents such as major accidents or the suffering of others. Those who had previous experience with stress were more likely to rate current and future risk of stress as higher. Knowledge of existing organizational approaches to stress management was limited. The firefighters rated individual and informal sessions for dealing with stress as potentially more useful than the formal debriefing sessions now common in many emergency organizatins. Those who had previous experience with stress, however, were more likely to favour a formal organizational approach.     

A preliminary investigation of post-traumatic stress symptoms among firefighters

Emergency service personnel are at high risk of developing post-traumatic stress disorder (PTSD). However, there is little in-depth information on the psychological responses of firefighters to the daily incidents that they attend. This preliminary study aimed to investigate the PTSD symptoms of firefighters in relation to traumatic events experienced by them, and the availability of social support. Thirty-one UK fire service workers completed an adapted version of the Post-traumatic Diagnostic Scale (PDS; Foa, 1995) to investigate the existence of post-traumatic stress disorder (PTSD). They were also individually interviewed to explore the symptoms they had experienced, what events these were related to, types of social support and coping strategies. Two participants reached the DSM-IV criteria for PTSD. Rumination and sleep disturbance were the most commonly reported PTSD symptoms. Participants reported high levels of social support from within the service and outside. The results suggest that fire service personnel are at risk of developing some symptoms of PTSD; however most had not experienced severe enough symptoms for PTSD to be diagnosed. The study suggests that high levels of social support may play a role in buffering firefighters from the development of PTSD.     

A preliminary investigation of post-traumatic stress symptoms among firefighters

Emergency service personnel are at high risk of developing post-traumatic stress disorder (PTSD). However, there is little in-depth information on the psychological responses of firefighters to the daily incidents that they attend. This preliminary study aimed to investigate the PTSD symptoms of firefighters in relation to traumatic events experienced by them, and the availability of social support. Thirty-one UK fire service workers completed an adapted version of the Post-traumatic Diagnostic Scale (PDS; Foa, 1995) to investigate the existence of post-traumatic stress disorder (PTSD). They were also individually interviewed to explore the symptoms they had experienced, what events these were related to, types of social support and coping strategies. Two participants reached the DSM-IV criteria for PTSD. Rumination and sleep disturbance were the most commonly reported PTSD symptoms. Participants reported high levels of social support from within the service and outside. The results suggest that fire service personnel are at risk of developing some symptoms of PTSD; however most had not experienced severe enough symptoms for PTSD to be diagnosed. The study suggests that high levels of social support may play a role in buffering firefighters from the development of PTSD.     

Coping with work stress: Psychological benefits of exercise

Although the health-enhancing effects of physical exercise have been well documented, less is known about how exercise benefits stressed employees psychologically. This article examines exercise as a coping response, and identifies changes in self-schemata (a person's underlying belief systems about him or herself) as the means by which exercise affects coping resources. In addition, by drawing on schema theory and the exercise literature, the active components of an exercise programme and the individuals who might enhance their ability to cope with stress through such a programme are identified.     

Regulations,policies and practices concerning work stress in five European countries

Abstract

A comparative inventory of regulations, policies and practices in The Netherlands, Sweden, UK, Germany and France with regard to the prevention of work stress was carried out. In each country data were collected by means of interviews with key informants and through exploring relevant documents and literature. It was found that Sweden, The Netherlands and the UK—those countries with framework legislation in the field of health and safety—recognize stress as an important health and safety topic, whereas Germany and France do not yet recognize stress as an important policy issue. However, even in the first group of countries less attention is being paid towards psychosocial work characteristics when compared with traditional health and safety issues, such as noise, machine safety and toxic agents. There is a clear lack of well-documented (national) ‘examples of good preventive practice’, even in Sweden and The Netherlands. Recommendations are being formulated concerning type of legislation, guidance and information, monitoring and risk assessment, costs and benefits, examples of good practice and European networking.     

Regulations, policies and practices concerning work stress in five European countries

A comparative inventory of regulations, policies and practices in The Netherlands, Sweden, UK, Germany and France with regard to the prevention of work stress was carried out. In each country data were collected by means of interviews with key informants and through exploring relevant documents and literature. It was found that Sweden, The Netherlands and the UK—those countries with framework legislation in the field of health and safety—recognize stress as an important health and safety topic, whereas Germany and France do not yet recognize stress as an important policy issue. However, even in the first group of countries less attention is being paid towards psychosocial work characteristics when compared with traditional health and safety issues, such as noise, machine safety and toxic agents. There is a clear lack of well-documented (national) 'examples of good preventive practice', even in Sweden and The Netherlands. Recommendations are being formulated concerning type of legislation, guidance and information, monitoring and risk assessment, costs and benefits, examples of good practice and European networking.     

Social construction of work stress: Australian newsprint media portrayal of stress at work, 1997-98

Public understanding of health issues is influenced by the social and political interests of those who gather the information and by the media which disseminates it. This has implications for lay people's beliefs about work stress and has potentially serious personal implications in terms of recognizing, reacting to, and reporting stress in the workplace (Furnham, 1997). The somewhat ambiguous nature of work stress renders it vulnerable to political, social and economic manipulation. This study explores how the issue of work stress is represented in the Australian newsprint media. Fifty-one work-related articles from all major Australian newspapers from 1 January 1997 to 31 December 1997 were selected if 'stress' appeared in the headline. The articles were examined for dominant ideologies and themes. Attention was given to the language used to describe stress, the intended audience, and the voices represented in the articles. Results showed that work stress is represented in the media as an economically costly epidemic, as an outcome of unfavourable work conditions but with individual remedies, and as primarily situated within the public sector. The main voice represented in the media was that of the unions. The reproduction of work stress as a public sector phenomenon serves the interests of public sector unions, the newspapers, and the managers of private sector workers and is not consistent with available workers' compensation data (which is itself problematic).     

Mental load and work stress as two types of energy mobilization

A conceptual framework is presented in which mental load and stress are regarded as two distinct biobehavioural states in the work environment that differ in energy mobilization, mood and coping strategy. The framework combines two types of theory that are based on human performance research using laboratory tasks on the one hand and applied research in the work environment on the other. A high workload is regarded as an important but not a critical factor in the development of stress symptoms. Even under unfavourable conditions it is possible to work intensively and to be highly activated without feelings of strain or psychosomatic complaints. In contrast, working conditions that provide few possibilities for control and little social support or are associated with reduced well-being and increased health risks. The two states differ in activation, coping style and mood. A proper distinction is important not only for theory building but also for the reconstruction of the work environment. It may lead to recommendations that aim to enhance the work efficiency of employees while reducing the probability that stress responses will occur.     

Are lay theories of work stress related to distress? A longitudinal study in the British workforce

The potential stressfulness of an event may depend on how it is appraised by the individual, although up to now there have been no longitudinal studies on the relationship between lay beliefs concerning work stress and perceived strain. This longitudinal study examines how lay theories of work stress at baseline were related to perceived mental strain at follow up. The present paper builds on an earlier study (Furnham, 1997), using a longitudinal design and a much larger population of the British workforce (N=2270). Lay beliefs were assessed by a scale consisting of 36 items. Factor analysis gave a solution with five factors on perceived causes and four factors of perceived alleviation of work stress. Linear multiple regression analysis revealed significant relations between lay beliefs of work stress at baseline and perceived mental strain as well as job stress 14 months later. The effect sizes were small but of a similar magnitude to those that have been found, for example, in occupational stress-reducing interventions. A problem with the factor analytic approach was the discrepancies between the factor solutions and the relative importance of the perceived causes of work stress. The results from the study suggest that subjective beliefs about work stress merits further analysis as potentially mediating between 'objective' working conditions and stress outcomes.     

Changing work environments: Innovative coping responses to occupational stress

To what degree do individuals adapt their work environments in response to occupational stress? The research reported below addresses this question through a qualitative questionnaire survey that assesses the extent to which innovation is used as a stress coping strategy amongst health care professionals (community and hospital nurses, administration workers and paramedics; N = 333). Overall, 32% of these workers reported a coping response subsequently coded as innovative, and significant between-occupational group differences in the frequency of usage were found. Overwork, procedural difficulties and dealing with others were the stressors eliciting the greatest number of innovative coping responses. The study indicated that such responses were perceived as an effective and important way of dealing with occupational stress. It is concluded that stress management programmes that encourage individuals to change workplace factors through innovation, would be a worthwhile addition to interventions that emphasize individual adaptation to stressful work environments.     

Chronic strain, daily work stress and pain among workers with rheumatoid arthritis: Does job stress make a bad day worse?

The structure of the job and the daily experience of work are challenges for workers with rheumatoid arthritis. Yet little is known about how these two factors interact to put workers with chronic pain at risk for worse pain on a given day. This exploratory 20 workday diary study of 27 workers with rheumatoid arthritis used hierarchical linear modelling to examine how the structure of the job and neuroticism moderate the relationship between daily undesirable work events (daily stressors), and pain reports within a day. On days with more undesirable work events compared to days with fewer events, individuals with jobs associated with job 'strain' (high demand/low control) reported greater midday pain, irrespective of neuroticism and negative mood, than workers with other combinations of demand and control. These findings demonstrate the utility of analysing fluctuating within-person relationships among pain, mood and daily work stressors within the context of the structure of the job, and helps to explain why daily work stressors result in worse health outcomes for some but not all workers with RA.     

The associations between work stress and mental health: A comparison of organizationally employed and self-employed workers

This study examined the associations between work stressors and mental health in organizationally employed and self-employed workers, and with the numbers of general practitioner (GP) services used by these two employment groups. The participants were selected from those already taking part in the PATH Through Life Project, in Australia. A total of 2275 men and women aged from 40 to 44 years participated in a community survey and were in the labour force at the time of the interview. Those who participated entered responses into a hand-held computer under the supervision of an interviewer. A total of 14.2% of the group identified themselves as self-employed. Respondents also provided details of their occupation and the extent to which they experienced work stressors. Some 72.6% of these participants gave consent for information on their use of GP services over a 12-month period to be obtained from national insurance records. We found that self-employed men and women reported more decision authority than the organizationally employed, while self-employed women also had more manageable job demands. Self-employment offered men no health benefit. However, women who were self-employed reported worse physical health than their organizationally employed counterparts. While work stress factors were most likely to be associated with the use of GP services by self-employed men, the use of those services by women was more strongly associated with their experiences of stress in organizational employment. Overall, self-employment was found to be associated with relatively few mental health benefits.     

Critical incident stress debriefing and its effects on coping strategies and anger in a sample of Australian police officers involved in shooting incidents

This study investigates appraisal and coping behaviours, and symptom and expectation outcomes following a critical incident and Critical Incident Stress Debriefing (CISD). Two groups of 30 Australian police officers from the New South Wales Police Service who had been involved in shooting incidents were examined. One group received CISD and the other did not. The group that received CISD showed a significant reduction in anger levels and greater use of some specific adaptive coping strategies. However, one cannot be certain as to the extent of CISD's contribution to this improvement, since a variety of other factors in the officers' lives, as evidenced by other measures taken throughout the study, may help to explain the variation. Results are discussed in light of the contextual features in officers' lives that impact upon the outcome responses to such incidents.     

Measuring work stressors: The role of frequency, duration, and demand

In recent years a number of authors have suggested that progress towards a better understanding of the stressor-stress relationship can only be achieved by altering the way in which work stress is investigated. One strategy is to investigate what it is we are measuring when we assess work stressors. More particularly there is a need to use rating scales that measure demand associated with work roles rather than just imply it. Dimensions such as frequency, duration, and level of demand were measured in addition to the traditional method of simply asking individuals to indicate whether they agree/disagree that stressors are present at work. The results point to the incremental increase in variance explained when these additional facets are measured over and above the variance explained by traditional methods. This result confirms the ned to develop a better understanding of the concept of demand, the difference between chronic and acute stressors, and the interaction effects of the different facets.     

Measuring work stressors: The role of frequency,duration, and demand

Abstract

In recent years a number of authors have suggested that progress towards a better understanding of the stressor-stress relationship can only be achieved by altering the way in which work stress is investigated. One strategy is to investigate what it is we are measuring when we assess work stressors. More particularly there is a need to use rating scales that measure demand associated with work roles rather than just imply it. Dimensions such as frequency, duration, and level of demand were measured in addition to the traditional method of simply asking individuals to indicate whether they agree/disagree that stressors are present at work. The results point to the incremental increase in variance explained when these additional facets are measured over and above the variance explained by traditional methods. This result confirms the ned to develop a better understanding of the concept of demand, the difference between chronic and acute stressors, and the interaction effects of the different facets.     

The impact of perceived organizational support on work meaningfulness,engagement, and perceived stress in France

This paper aims to show the strategic role of Perceived Organizational Support (POS) in developing positive work attitudes, thereby reducing stress in the workplace. We have conducted an empirical study to understand more about if and how work meaningfulness influence perceived stress and whether work engagement has a mediating effect between these two constructs. Based on the Job Demands-Resources (JD-R) model and Social Exchange Theory (SET), we hypothesize that POS has both direct and indirect relationships with these variables: meaningfulness, work engagement, and perceived stress. We tested these hypotheses through path analyses on a sample of 1111 employees in France. The results support our hypotheses on a) the negative association between meaningfulness and perceived stress, b) the mediating role of engagement, and c) the direct and indirect effects of POS. The strongest moderating effect of POS is observed on the relationship between meaningfulness and engagement. Our findings have theoretical implications by showing, for example, that POS enhances positive outcomes more than it diminishes negative ones. The results also have practical implications for managers and organizations as they reinforce the interplay of intrinsic motivators (meaningfulness) as an individual process as well as extrinsic motivators (POS) in the realm of an organization's responsibility and interest in strengthening employee engagement and reducing stress at work.     

Research into work stress in Italy: A review

This paper reviews the development of stress research in Italy from the late 1960s onwards. It focuses on 1975 as the year when the first real studies on work stress were published, and interest was kindled in the psychological factors which affect physical health and in the physiological correlates of work stress. Much important work in these aspects of occupational health was started at this time at the Clinic of Work in Milan and at the University of Perugia. By the 1980s, Italian psychologists were also showing considerable interest in work stress, and the more psychological literature had begun to exceed that of a medical and physiological orientation. Despite this progress, stress research in Italy is still in its infancy, and the recognition of stress as an issue for management and trade unions is weak.     

Coping with the stress of shift work

A large proportion of the American and European work-force is engaged in night and shift work. The aim of this brief article is to present those involved with some practical advice regarding how they might best cope. The advice is presented in terms of a theoretical framework involving a triad of mutually interactive factors.     

Coping with the stress of shift work

Abstract

A large proportion of the American and European work-force is engaged in night and shift work. The aim of this brief article is to present those involved with some practical advice regarding how they might best cope. The advice is presented in terms of a theoretical framework involving a triad of mutually interactive factors.     

Perceptions of stress in British ambulance personnel

This paper reports upon an investigative study of stress in the Ambulance Service. The aims of the research were in part methodological and in part substantive. Methodologically, the study sought to validate as measurable constructs the perceptions of sources of stress reported by ambulance staff in response to questionnaire items. Substantively, it sought to identify these possible sources of stress and to measure the relationship between their perceived importance and such moderating variables as personality characteristics, length of service, and urban or rural location of operation and rank. Both aspects of the study are reported.